Contact Centre Recruitment

Here at Yolk we are experts in the fast-moving and constantly evolving world of Contact Centre's. We recruit across a number of industries for a portfolio of key clients including blue chips and outsourcers, both private and public sector. We partner closely with Contact Centres to recruit for volume based projects on temporary, temp to perm or permanent basis' as well as contingency based recruitment.

We recruit for all roles within the Contact Centre field including:

  • Customer Service Representatives
  • Sales Advisors – inbound and outbound
  • Team Leaders/Team Managers
  • Director level Interim roles
  • Analysts – MI/Resourcing/Performance
  • Insurance Claims
  • Collections Advisors
  • Technical Help Desk/1st Line Support Advisors

All Yolk Contact Centre's Recruitment Consultants have both a Recruitment AND Contact Centre background, so they really understand the pressures and technicalities within the industry. Here at Yolk, we really do live and breathe Contact Centre's, hey we even talk the jargon. So if you want to know the difference between ACD's, AHT, ACW and ASA's then you're in the right place!

Deal with Yolk and you're dealing with a Contact Centre expert, so call us now on 02920 220078 or email info@yolkrecruitment.com for an immediate response from a Contact Centre consultant. 


Yolk Contact Centre Recruitment Flyer