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Client Support Consultant

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  • Location:

    Cardiff

  • Sector:

  • Salary:

    Competitive

  • Contact:

    emma harries

  • Email:

    eharries@yolkrecruitment.com

  • Contact phone:

    02921 673734

  • Published:

    29 days ago

  • Expiry date:

    04 December 2020

Client Support Coordinator

Do you have a background within procurement? Knowledge of the contract lifecycle? Or a wiz when it comes to data and Excel? Then apply today to find out more

This is what you’ll be doing

The client-facing support role they are seeking, will appeal to those who are highly ambitious, seeking a wide range of challenges in their employment and looking to progress rapidly within their
career. Ideally suited to candidates with either experience in software implementation projects and/or working knowledge of procurement and the contract lifecycle
.

·       Taking a key role in new client implementations and other projects; developing business analysis skills to transform client requirements into successfully configured solutions.

·       Taking responsibility for managing relationships with key client stakeholders.

·       Proactively engaging with clients in order to encourage and support continued use of the system.

·       Providing consultation services and analytical support to clients via email, phone, webinar, and during face-to-face meetings.

·       Preparing and delivering system training courses to client end-users.

The experience you’ll bring to the team

·       High level of accuracy

·       Experience within procurement and or Salesforce

·       Ability to understand data and transfer it into reportable formats

·       An excellent understanding of MS Windows including Excel

·       Experience in a technical support, client relationship management, or customer service role.

·       Experience with the Salesforce platform.

And this is what you’ll get in return

  • Excellent salary+ bonus

  • Excellent career progression opportunity available

Are you up to the challenge?

If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Emma Harries on 02921 673734

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’