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Customer Advisor

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  • Location:

    Cardiff

  • Sector:

    Office Support & HR

  • Job type:

    Permanent

  • Contact:

    Bethan Evans

  • Email:

    bevans@yolkrecruitment.com

  • Job ref:

    BESep17

  • Published:

    29 days ago

  • Expiry date:

    16 November 2019

  • Start date:

    ASAP

Are you wanting to work for a dynamic and supportive business? Have you got excellent customer service and problem-solving skills? Are you seeking a role with progression opportunities? Then please apply today.
This is what you’ll be doing
What you’ll be doing?

My client are a creative company who are looking for an enthusiastic individual to be:

  • First point of contact for new clients
  • To manage the onboarding/ introduction process
  • Assisting with screen sharing sessions with new customers showing them how to use the software
  • Creating personalised systems for each new client
  • Providing solutions to customer queries via email and phone
The experience you’ll bring to the team
  • Proven customer service experience
  • Excellent communication skills
  • Great problem solver
  • Highly organised
  • Excellent Microsoft office skills include Word, Outlook, PowerPoint.
And this is what you’ll get in return
  • £18,000 starting salary
  • Full training provided
  • Free on-site parking
  • Free Gym membership
  • 30 days holiday – with the option to buy additional
  • Huge progression opportunities
  • Casual dress with relaxed office environment
  • Free breakfast club
  • Perk box – offers & discounts
  • Free shuttle bus to the train station
Are you up to the challenge?

If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Bethan Evans on 02921 673743.

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’