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Customer Service Advisor - Welsh Speaking

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  • Location:

    Newport

  • Sector:

    Office Support & HR

  • Job type:

    Permanent

  • Salary:

    18385

  • Contact:

    Chelsea Campbell

  • Email:

    ccampbell@yolkrecruitment.com

  • Contact phone:

    02921 673727

  • Job ref:

    CCJuly07

  • Published:

    18 days ago

  • Expiry date:

    07 August 2021

Customer Service Advisor – Welsh Speaking

Are you looking for your start in the Banking and Financial Services World? Are you wanting to join a team who are supportive and passionate about their customers and staff? Can you speak Welsh? Then please apply below.

What you’ll be doing?

This is an excellent opportunity for a keen and dynamic Customer Service Advisor to join a personable and supportive financial services company based in Newport. You will work within a team of Customer Service Advisors and be the first point of contact for any Welsh speaking customers. You will also:

·      Communicate with customers via telephone, webchat and email to assist them with their questions, queries and issues with their accounts in a timely manner.

·      Form and build excellent relationships with customers by providing a friendly service to all.

·      Keep an eye out for potential vulnerable customers, fraudulent customers or those who are having a bad experience and help in any way you can.


What you’ll bring to the team?

As a fantastic and determined customer service advisor, you will be:

·      Able to communicate fluently in Welsh

·      Passionate about providing excellent customer service to all customers.

·      Empathetic and understanding about emotions and situations.

·      Excellent communication and IT skills

·      Driven and motivated to achieve and beat targets and objectives.

·      Friendly and supportive to both other team members and customers.

And this is what you’ll get in return?

By being a customer service advisor, you will receive:

·      A salary of £18,385 and fantastic incentives and rewards

·      A 4-day working week

·      Amazing training and development opportunities

·      A fantastic, dynamic and supportive team and environment to work in every day.

·      The opportunity to Work from Home

 

Are you up to the challenge?

If you believe that you have the skills and experience for a Customer Service Advisor - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Chelsea Campbell 02921 673 727.

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’