Mortgage Administrator

Yolk Recruitment are excited to work with an award-winning specialist lender to find a bright and experienced mortgage administrator to join their referrals team in Cardiff.

They are part of a global group, with operations in Europe, Asia and the Pacific regions and have a wide range of customers, from first time buyers to investors. They are committed to providing outstanding service to all customers and broker partners.  

This is what you’ll be doing

This is an excellent opportunity for an experienced and friendly Mortgage Administrator to join an established and dynamic lender based in the heart of Cardiff. You will work as part of the referrals team and report directly into the head of referrals to assess and recommend interesting and unusual applications, alongside preapproving cases. You will also:

• Be the first point of contact for queries and questions to the team, through emails and occasionally phone calls

• Review scenarios, applications and queries to problem solve and push for lending and approval where appropriate

• Support the brokers in assessing affordability through income calculations, reading land registry etc.

• Think on your feet to problem solve any different or new queries and questions

• Regularly liaise with various teams and key members to build relationships and ensure excellent customer service is provided at all times

• Assist other team members with various administrative duties

• Support in reviewing processes and operations to improve the business and its service

• Ensure all databases and systems are up to date and accurate at all times

The experience you’ll bring to the team

As a driven Mortgage Administrator, you’ll need to have experience within mortgage lending and a similar role, as well as confidence in relationship building and speaking to people on all levels. You will also need:

• Excellent IT skills, including knowledge of Microsoft Office and competent typing skills

• CeMap qualification would be handy but isn't essential 

• Fantastic organisation and administrative skills, with a keen eye for detail and the ability to prioritise own workload

• The drive and passion to learn within the role

• The ability to adapt to fast paced situations and changes

• The confidence and motivation to get stuck in and support other team members whenever possible

And this is what you’ll get in return

As a Mortgage Administrator for the referrals team, you will receive:

• A highly competitive salary, depending on experience

• 25 Days Holiday + Bank Holidays

• Hybrid and flexible working opportunities

• Private Medical Insurance

• Excellent opportunities for development and growth within the team and business

• A fantastic and dynamic team to work with every day

Are you up to the challenge?

If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions, then please contact Chelsea Campbell on 02921 673727

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’