​Temporary Contract Available

We are working with a public sector organisation who are looking for a Rents Advisor to provide a high quality front line customer focused service to all callers and visitors to Linc with rent and arrears queries and provide backup administration support to the team.

This is what you’ll be doing

• Close liaison is required with all customer facing colleagues in order to contribute to a high level of service to maintain housing management standards.

• Assist other colleagues flexibly in the department and develop good working relationships that contribute positively to teamwork; this involves providing Reception cover for the team on an as required basis.

• Input data into organisation systems and databases in order to maintain up-to-date and accurate records.

• Assist in the preparation of reports and documentation, to ensure compliance with processes, policies and procedure requirements.

• Preparation of paperwork for the county courts

The experience you’ll bring to the team

• Previous contact centre or front-line administrative experience in a social housing environment.

• Awareness of the Welfare Reform Act 2012, and its impact on housing association tenants.

• Excellent standard of verbal communication skills, on the phone and face to face.

• Must have housing experience.

What you’ll get in return

• Great development opportunity

• Salary of £23,837 

• 37 hours a week

• Working from Home opportunity

Are you up for the challenge?

If you believe that you have the skills and experience for this role - please get in touch. We also offer referral scheme for any candidates whose details have been passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment.

Please note, whilst we do our best to contact all candidates, due to the high number of applicant we receive we cannot guarantee this for every role. IF you gave not heard from us within 7 days of applying -then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.