Sales Manager | Luxury Hospitality

£35,000 - £45,000 + Performance Bonus

An exciting opportunity has arisen for an experienced Sales Manager to join one of Wales' leading luxury wedding and hospitality businesses.

This is a hands-on leadership role where you'll take responsibility for the performance and development of the sales team, driving enquiries, conversions and revenue while ensuring customers receive an exceptional experience from their first enquiry through to booking.

The role

You'll be responsible for:

• Leading, coaching and developing the sales team
• Driving enquiry conversion, retention and revenue
• Managing sales targets, KPIs, forecasting and reporting
• Improving the enquiry-to-booking customer journey
• Reviewing sales processes, systems and communications
• Supporting campaigns, showcases and commercial initiatives
• Working closely with Marketing and Operations

About you

We're looking for someone with at least five years' experience and a proven background in sales leadership.

You'll be commercially driven, confident managing performance and passionate about developing both people and customer experience.

Experience within weddings, hospitality or events would be particularly relevant, although we'd also be interested in people from other high-value sales environments such as property or automotive.

Package

• £35,000 - £45,000 salary
• Performance bonus
• Enhanced pension
• Healthcare and death in service cover
• Optional salary sacrifice electric car scheme
• Employee discount scheme
• Excellent career progression

If you're an experienced sales leader looking for an opportunity where you can genuinely influence commercial performance and develop a growing team, we'd be keen to hear from you.