Sales support roles require a high level of customer service and administration skills as you’ll work across the various sales admin processes. These could include preparing lease proposals and documentation, organising customer service related daily tasks and working on the pipeline strategy.

Customer service is highly important within sales support roles as you will be taking ownership of deal queries as well as developing and maintaining strong working relationships with vendors, customers and internal team members.

FCA regulations experience is required as you will also have to ensure all processes are done accordingly to them, including those revolving around lease proposals and documentation.

SALES SUPPORT KEY RESPONSIBILITIES:

• Planning, organising and prioritising daily tasks to maintain high quality customer service
• Ensuring processes follow the regulations
• Executing the pipeline management strategy set for the team
• Handling deal queries and resolving them in a timely manner

​Gloucester is a historic cathedral city in the South West of England, offering a strong blend of heritage, connectivity, and economic growth. Ideally positioned between Bristol, Cheltenham, and the wider Midlands, Gloucester benefits from excellent transport links via the M5 and direct rail services, making it a practical base for both commuters and businesses. With ongoing regeneration and a more accessible cost of living than nearby cities, it continues to attract professionals looking for opportunity without compromise.

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The city has a diverse and evolving economy, with strengths across advanced engineering, manufacturing, aerospace, and professional services. Major employers contribute to Gloucester’s reputation as a centre for high-value industry, while the growing cyber and digital sector, supported by proximity to Cheltenham’s cyber cluster, is creating new demand for skilled talent. Developments such as Gloucester Business Park and the regeneration of the docks area continue to support business growth and inward investment.

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Outside of work, Gloucester offers a lifestyle that blends history with modern living. The city is home to the iconic Gloucester Cathedral and the regenerated Gloucester Docks, which now feature a mix of waterfront dining, retail, and leisure spaces. Residents also benefit from easy access to the Cotswolds Area of Outstanding Natural Beauty, offering countryside escapes just a short drive away. With its mix of career opportunities, cultural heritage, and access to both city and countryside, Gloucester presents a compelling option for professionals and families alike.