Sales support roles require a high level of customer service and administration skills as you’ll work across the various sales admin processes. These could include preparing lease proposals and documentation, organising customer service related daily tasks and working on the pipeline strategy.

Customer service is highly important within sales support roles as you will be taking ownership of deal queries as well as developing and maintaining strong working relationships with vendors, customers and internal team members.

FCA regulations experience is required as you will also have to ensure all processes are done accordingly to them, including those revolving around lease proposals and documentation.

SALES SUPPORT KEY RESPONSIBILITIES:

• Planning, organising and prioritising daily tasks to maintain high quality customer service
• Ensuring processes follow the regulations
• Executing the pipeline management strategy set for the team
• Handling deal queries and resolving them in a timely manner

​Monmouthshire is one of the most desirable areas in South Wales, known for its picturesque landscapes, high quality of life, and strong connectivity to key economic hubs. Bordering England and within easy reach of Cardiff, Bristol, and Newport, the county benefits from excellent transport links via the M4 and A40 corridors. Its blend of rural charm and commuter accessibility makes it particularly attractive to professionals seeking space, balance, and long-term lifestyle value.

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The local economy is diverse, with opportunities across public services, tourism, agriculture, and a growing professional services base. Towns such as Abergavenny, Monmouth, and Chepstow support a thriving network of independent businesses, while larger nearby cities provide access to wider corporate and commercial opportunities. Monmouthshire has also built a reputation for food, hospitality, and specialist retail, contributing to a resilient and locally driven economy.

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Outside of work, Monmouthshire offers an exceptional lifestyle centred around nature, community, and culture. The county is home to the Wye Valley Area of Outstanding Natural Beauty and the eastern edge of the Brecon Beacons National Park, providing endless opportunities for walking, cycling, and outdoor activities. Its market towns are known for their independent shops, cafés, and food scene, with events such as the Abergavenny Food Festival drawing visitors from across the UK. For professionals and families alike, Monmouthshire delivers a unique combination of countryside living, connectivity, and quality of life.