Sales support roles require a high level of customer service and administration skills as you’ll work across the various sales admin processes. These could include preparing lease proposals and documentation, organising customer service related daily tasks and working on the pipeline strategy.

Customer service is highly important within sales support roles as you will be taking ownership of deal queries as well as developing and maintaining strong working relationships with vendors, customers and internal team members.

FCA regulations experience is required as you will also have to ensure all processes are done accordingly to them, including those revolving around lease proposals and documentation.

SALES SUPPORT KEY RESPONSIBILITIES:

• Planning, organising and prioritising daily tasks to maintain high quality customer service
• Ensuring processes follow the regulations
• Executing the pipeline management strategy set for the team
• Handling deal queries and resolving them in a timely manner

​Rhondda Cynon Taff is one of the largest and most well-connected regions in South Wales, offering a strong balance of accessibility, affordability, and community. Encompassing key towns such as Pontypridd, Aberdare, and Treorchy, the area benefits from excellent transport links to Cardiff via road and rail, making it a popular choice for commuters. With a lower cost of living than the capital and ongoing investment across the region, Rhondda Cynon Taff continues to attract both professionals and businesses looking for long-term value.

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The local economy is diverse and evolving, with opportunities across public services, education, healthcare, manufacturing, and retail. Pontypridd serves as a central commercial hub, supported by the presence of the University of South Wales, while surrounding towns contribute to a strong network of SMEs and local employers. Regeneration projects and infrastructure improvements across the region are helping to drive further economic growth, creating new opportunities across a range of sectors.

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Outside of work, Rhondda Cynon Taff offers a lifestyle defined by its strong sense of community and access to the outdoors. The region is surrounded by rolling valleys, countryside, and walking routes, with easy access to the Brecon Beacons National Park for those seeking more extensive outdoor activities. Local towns offer a mix of independent shops, cafés, and cultural heritage, while Cardiff’s wider leisure and entertainment offering is just a short journey away. For professionals and families alike, Rhondda Cynon Taff provides a practical and well-connected place to live, with a distinct identity and quality of life.