Sales support roles require a high level of customer service and administration skills as you’ll work across the various sales admin processes. These could include preparing lease proposals and documentation, organising customer service related daily tasks and working on the pipeline strategy.

Customer service is highly important within sales support roles as you will be taking ownership of deal queries as well as developing and maintaining strong working relationships with vendors, customers and internal team members.

FCA regulations experience is required as you will also have to ensure all processes are done accordingly to them, including those revolving around lease proposals and documentation.

SALES SUPPORT KEY RESPONSIBILITIES:

• Planning, organising and prioritising daily tasks to maintain high quality customer service
• Ensuring processes follow the regulations
• Executing the pipeline management strategy set for the team
• Handling deal queries and resolving them in a timely manner

​Stevenage is a well-established town in Hertfordshire, recognised for its strong economic base and excellent connectivity to London and the wider South East. Located just off the A1(M) and with direct rail links to London King’s Cross in under 30 minutes, it is a popular choice for commuters and businesses alike. As one of the UK’s original new towns, Stevenage has continued to evolve, with ongoing regeneration and investment enhancing both its commercial offering and quality of life.

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The town has a highly skilled workforce and a strong reputation across advanced engineering, aerospace, and life sciences. Major employers have significant operations in Stevenage, supporting a high demand for technical and specialist talent. Alongside this, Stevenage Bioscience Catalyst has positioned the town as a growing hub for biotech and innovation, attracting start-ups and global organisations within the life sciences sector.

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Outside of work, Stevenage offers a practical and well-rounded lifestyle. The town centre provides a mix of retail, dining, and leisure facilities, while nearby areas such as Fairlands Valley Park offer green space for outdoor activities. Its proximity to the Hertfordshire countryside and surrounding towns adds to its appeal, while London remains easily accessible for wider cultural and professional opportunities. For professionals and families alike, Stevenage presents a well-connected location with strong career prospects and ongoing growth.