Sales support roles require a high level of customer service and administration skills as you’ll work across the various sales admin processes. These could include preparing lease proposals and documentation, organising customer service related daily tasks and working on the pipeline strategy.

Customer service is highly important within sales support roles as you will be taking ownership of deal queries as well as developing and maintaining strong working relationships with vendors, customers and internal team members.

FCA regulations experience is required as you will also have to ensure all processes are done accordingly to them, including those revolving around lease proposals and documentation.

SALES SUPPORT KEY RESPONSIBILITIES:

• Planning, organising and prioritising daily tasks to maintain high quality customer service
• Ensuring processes follow the regulations
• Executing the pipeline management strategy set for the team
• Handling deal queries and resolving them in a timely manner

​The West Midlands is one of the UK’s most significant economic regions, offering a powerful combination of connectivity, scale, and opportunity. Anchored by major cities such as Birmingham, Coventry, and Wolverhampton, the region benefits from excellent transport infrastructure, including the M6, M5, and M42 motorway networks, as well as extensive rail links connecting to London and the wider UK. Ongoing investment, including major regeneration projects and infrastructure developments, continues to strengthen the West Midlands as a leading destination for both businesses and professionals.

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The regional economy is diverse and highly developed, with strengths across advanced manufacturing, automotive, engineering, financial services, and digital technology. The West Midlands has long been recognised as the heart of the UK’s automotive industry, with major employers playing a key role in driving innovation and employment. Alongside this, Birmingham has established itself as a major financial and professional services hub, while growing investment in tech and digital sectors is creating new demand for skilled talent across the region.

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Outside of work, the West Midlands offers a varied and accessible lifestyle. Birmingham provides a vibrant city experience, with a thriving food scene, cultural attractions, and major retail destinations such as the Bullring. Beyond the cities, the region is home to a mix of market towns, green spaces, and canal networks, offering opportunities for a more relaxed pace of life. Its central location also allows for easy travel across the UK, making it a practical base for both work and leisure. For professionals and families alike, the West Midlands combines career potential with connectivity, diversity, and quality of life.