Office Support & HR
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Senior Employee Relations Advisor
Pontypridd
Senior Employee Relations Advisor Permanent | Full Time (37.5 hours per week) Starting salary: £34,610 per annum Hours: 37.5 per week Location: South Wales (Various sites Cardiff & Newport) Hybrid working available We are working with a leading higher education provider who are seeking a skilled Senior Employee Relations Advisor to support the delivery of a proactive, fair, and consistent employee relations service. You will provide expert advice on complex casework, ensure compliance with employment legislation, and work closely with managers, trade unions, and key stakeholders across the institution. This role is central to promoting a positive, respectful, and inclusive workplace culture. Job Purpose Provide expert advice on complex employee relations matters. Support consistent, fair and timely handling of ER cases including disciplinary, grievance, performance and absence. Promote early intervention, conflict prevention and positive working relationships. Contribute to policy development, training, and continuous improvement activity. Ensure compliance with current legislation and best practice. Key Responsibilities Manage and support complex ER casework, offering expert advice and coaching to managers. Support preparation for employment tribunal cases and liaise with legal advisers where needed. Maintain and improve ER case management tools, records and reporting. Work with People Partners to ensure consistent application of investigation outcomes and recommendations. Facilitate informal resolution between managers, employees and trade unions. Deliver training and awareness sessions on ER processes, respectful behaviours, and inclusive practice. Monitor developments in employment legislation and advise on implications. Support ER-related projects, including Occupational Health and Employee Assistance Programme contracts. Promote the organisation's values through fair, inclusive and consistent ER practice. Essential criteria include: Level 7 HR qualification or equivalent experience CIPD membership (or willingness to work towards it) Significant experience managing complex ER casework Strong knowledge of employment legislation and case law Excellent communication, relationship-building, coaching and prioritisation skills Desirable: Welsh language skills. For further information about this opportunity, please contact Branwen Johns on 07458163873 and email a copy of your CV Interviews are to be held in early-mid January.
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Internal Recruiter
Romford
Internal Recruiter Yolk Recruitment is pleased to be supporting a fast-growing insurance company in Romford as they recruit a Internal Recruitment Co-ordinator on permanent basis. This is an excellent opportunity for someone who enjoys a busy workload, takes pride in delivering a smooth recruitment process, and wants to play an important part in helping a business grow. You'll support the full recruitment lifecycle across the group, working closely with hiring managers and stakeholders to understand current and future hiring needs. What you'll be doing Managing the full recruitment process, from posting job adverts through to making job offers Screening applications, carrying out pre-screen interviews, and presenting shortlisted candidates to managers Preparing and reviewing interview packs, and supporting managers during interviews when needed Building strong relationships with hiring managers, taking briefs, discussing future needs, gathering feedback, and helping them achieve the right hire Using creative sourcing methods such as headhunting, social media, and job boards to find talent Managing candidate relationships from application through to offer acceptance Preparing interview guides and tests together with hiring managers Producing key recruitment reports, including time to hire and cost per hire Keeping up to date with market trends and sharing insight with the HR team and hiring managers Advising and coaching managers on best recruitment practice Managing recruitment agency relationships Reviewing current tools, job boards, and processes, and suggesting improvements Supporting the HR team with onboarding and contributing to a strong employer brand and employee value proposition What you'll bring to the role Experience in recruitment and selection, ideally with exposure to internal recruitment An understanding of online candidate management systems, job boards, and selection tools (including assessment centres and psychometrics where relevant) Strong relationship-building skills and the confidence to push back when needed A proactive approach, with the ability to stay organised, meet deadlines, and handle a busy workload Excellent communication and interpersonal skills, with the ability to work well with people at all levels A customer-focused approach, enthusiasm for new challenges, and the ability to work well under pressure An understanding of budgets, targets, and delivering results within agreed time frames What you'll get in return Salary up to £32,000 Hybrid position (after probation) 24 days' holiday + bank holidays, increasing with service Additional day leave for your birthday off Holiday Buy Scheme Health Cash Plan to support everyday medical costs Access to Perkbox for a range of discounts Free Parking onsite If this sounds like the type of role you'd enjoy, please apply and I'll be in touch with more information. Yolk Recruitment is committed to equality and diversity. We welcome applications from all backgrounds and want every person to feel they can bring their full self to work. Please note: we do our best to contact all candidates, but due to high volumes this isn't always possible. If you haven't heard back within 7 days, unfortunately you haven't been successful this time. Please keep an eye on our website for future opportunities.
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Transport Planner
Pontypridd
Transport Planner- £33,000 Yolk Recruitment are currently recruiting on behalf of a leading company in the construction industry, looking for a Transport Planner to join their team in Treforest.This is a great chance to join a well-established team and support the smooth delivery of products across the region while helping improve planning processes. What you'll be doing Plan haulage and production capacity, working with the Transport Manager to improve availability and daily service levels. Work with Operations, Transport and Commercial teams to build and refine distribution plans ahead of delivery days. Share operational updates such as plant issues or driver absences, helping the Commercial team manage customer expectations. Respond to changes in customer needs or production availability, communicating updates quickly and looking for ways to reduce disruption. Support Distribution Coordinators when plans change to minimise impact across the region. Ensure compliance with transport legislation, including driver hours, weight limits and health and safety. Help develop Distribution Coordinators and support continuous improvement and KPI initiatives. Review declined, cancelled and reduced orders to identify trends and opportunities to improve capacity. What you'll need Previous experience in transport planning or logistics operations, especially road haulage. Strong communication and customer service skills. Understanding of transport planning and ability to manage multiple tasks in a fast-paced role. Experience in the construction or transport industry is useful but not essential. What you'll get in return Salary of up to £33,000 per year. Permanent, full-time role Share Saver Scheme and Life Assurance. Access to an employee benefits platform with discounts on high street brands. easy-to-reach location with on-site parking.
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HR Advisor
Cardiff
HR Advisor- £35,000 Cardiff City Centre - Hybrid Permanent, Full-time (9am -5:30pm) Yolk Recruitment is working exclusively with a leading insurance company that's been on an exciting growth journey. The business is people-focused and values open communication, collaboration, and flexibility in the way they work. We're looking for an experienced HR Advisor to join a friendly, down-to-earth HR team. You'll be based in Cardiff but will work closely with colleagues across other locations, so occasional travel (around once a month) may be required. This is a standalone, hands-on role supporting managers and employees with a wide range of HR matters. You'll need strong employee relations experience and the confidence to handle a busy, fast-paced environment where no two days are the same. What the role involves: Act as the first point of contact for day-to-day HR matters, providing guidance and support to managers and employees. Support employee relations, absence management, performance issues, and other sensitive cases. Work closely with managers to guide them through HR processes, ensuring consistency, fairness, and legal compliance. Build strong relationships across the Cardiff site, acting as a trusted point of contact for employees. Collaborate with the wider HR team to deliver a consistent HR approach. Support recruitment activity, including pre-screening, interview coordination, and salary benchmarking. Contribute to HR projects and initiatives linked to growth, engagement, and organisational change. Maintain accurate employee records and ensure compliance with legislation and company policies. Deliver training and coaching to managers on HR processes where required. Assist with onboarding, employee engagement initiatives, and payroll processes as needed. What experience you'll need 3-5 years' experience in a fast-paced HR Advisor role Solid employee relations experience, confident managing complex, and sensitive cases. Comfortable working in a standalone capacity while collaborating with remote HR colleagues. Personable, approachable, and resilient - able to build trust and credibility quickly. Confident communicator who can challenge and influence where needed. CIPD Level 5 (or equivalent experience) would be an advantage. Why this is a great opportunity: Salary up to £35,000 Standalone, varied, and people-centred role in a growing business. Hybrid working: 3 days in the office, 2 days from home (after initial period). 32 days' annual leave (including bank holidays). Company-paid health cash plan. Pension scheme - 3% employer contribution. Holiday buy scheme - up to 3 extra days per year. Tech scheme - save on the latest tech over 12 months. Cycle to Work scheme - save on a new bike over 12 months. Life assurance (4x salary).
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HR Administrator
Cardiff
HR Administrator 3 months (Until the end of March 2026) - Various locations- Immediate start- £25.13 per hour The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with an educational organisation to recruit an HR Administrator to join their team. They are an extraordinary organisation diverse workforce and inclusive culture. You'll be joining a company full of passionate individuals, who take pride in their work and the business. In return, our dedicated teams are supported, encouraged, nurtured, developed, and rewarded. You'll be joining a hardworking, supportive, and inclusive team and company who put the customer at the heart of everything they do and take pride in their work and their brand. This is a policy orientated role, Monday- Friday. 37 hours per week. What the HR Administrator will be doing The ideal HR Administrator will be responsible for leading the review and development of an employee handbook. * Reviewing the current staff handbook and ensuring the contents reflect modern requirements * Mirroring the current sample to ensure style of writing is consistent with our clients tone. Ensuring the handbook is legally compliant and anticipating the changes in the law introduced by the Employment Rights Bill What the successful HR Administrator will bring to the team This role is suitable for someone who has: * HR policy writing experience and strong understanding of employment law. * Has a good proficiency in relation to Microsoft packages * Has a good knowledge of employment policy * CIPD level 7 qualification or relevant experience What you will be getting in return * Monday - Friday with no evenings and weekends * £25.13 per hour * A flexible location, the role can be done remotely but access to a branch's office would be advantageous This is a role where you can use your policy writing skills and provide a lasting legacy, so if you have a strong background in reviewing HR policy and good writing skills I would like to hear from you and please show your interest.
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Senior Administrator
Broughton
Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated
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Charlotte Singleton is a great recruiter. She was calm and methodological in her approach, always giving timely feedback as to any developing events. I was always very aware of the state of play, never being left to guess. Charlotte's disposition is one of calmness and professionalism, even in the face of my annoying questions and constant pushbacks. I felt this transparent approach was extremely valuable for me.
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Very highly recommend Yolk for their excellent service. I am thrilled with our new hire. Yolk were very patient, listened to my wants and ideas, and gave great advice. We would not hesitate to use Yolk Recruitment for any future hiring needs. Well done Yolk Team!
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The Royal Mint has worked closely with Yolk Recruitment since 2009.They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they represent. Should I need advice or guidance on a particular role, I know I can trust the team at Yolk to provide me with an unbiased, professional and honest consultation which I value.
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We have worked with Yolk for a couple of years and have always found that they take the time to understand your needs as a company. We have a different way of recruiting and the team are very accommodating and helpful, while other agencies refused to work the way we wanted. Since working with Yolk, we have had less staff turn over than when we have used other agencies. They do a great job and I have recommended people looking for jobs to use t...
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We have used Yolk to fulfil a number of vacancies across our 2nd Charge business. The calibre of applicant delivered has always been as specified and we have had a great degree of success throughout our relationship. I would have no hesitation in recommending Yolk as a provider of Recruitment Services.
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We have been using Yolk for two years for both temporary & permanent recruitment and have had great success with team. Every time we need to go to market the consultants always take the time to fully understand the role and the requirements I have for the person I am looking for. The level of attention we receive regardless of the role(s) is fantastic and always put me at ease that we will have a successful period of recruitment.
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Lauren Cubitt
Senior Principal Consultant | Office Support
Lauren possesses extensive knowledge of the Commercial and Office Support space across the South Wales market.
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Charlotte Singleton
Consultant | Office Support
Charlotte understands the demand of the support sector and guarantees dedication and consistency, always on your wavelength.
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David Jenkins
Sales Director
David identifies opportunities for Yolk to partner with clients who are undergoing growth, discovering how we can take them to the next level.