Office Support & HR

Customer Service Agent Location: Cardiff Salary: £25,000-£28,000 + up to £200 monthly bonus Working Hours: Full-time, permanent Yolk Recruitment is working with one of the UK's leading insurance providers to find a driven and customer-focused Customer Service Agent to join their Cardiff-based team. With a strong reputation for putting customers first and providing specialist cover for those with pre-existing medical conditions, this is a company that takes pride in making travel accessible to all. This is a great opportunity to join a company that genuinely values service, development, and teamwork. If you're someone who thrives in a fast-paced environment, knows how to put customers at ease, and enjoys solving problems with a personal touch, we'd love to hear from you. What You'll Be Doing You'll provide expert, friendly support to customers-whether it's answering policy questions, resolving queries, or guiding them through claims. You'll listen with empathy and respond with care, making sure each customer feels heard and supported, especially those with more complex needs. You'll take responsibility for each interaction and see it through, no matter how simple or challenging. You'll aim to resolve things first time, every time. You'll be focused on customer satisfaction, first-call resolution, and meeting service targets-without losing the human touch. Full training is provided and regularly refreshed, so you'll stay up to speed on products and services while developing your own career. You'll collaborate with colleagues across the business to make the customer journey as smooth as possible, sharing feedback and suggestions that help improve service. You'll follow FCA and data protection guidelines to the letter, keeping things accurate, secure, and fully above board. What They're Looking For Experience in customer service or a contact centre environment Confidence working towards service and sales targets Great communication skills and the ability to build rapport quickly A calm and professional approach, even under pressure Strong multitasking ability and comfort using customer service systems A proactive attitude and solution-focused mindset A genuine desire to help people and make a positive difference What You'll Get in Return Up to £28,000 basic salary Monthly bonus potential of up to £200 33 days annual leave, including bank holidays - plus your birthday off Health cash plan - company-paid Company pension scheme Option to buy extra holiday Staff discount on travel insurance Ongoing product training Real career progression opportunities - they promote from within A friendly, supportive working environment where your ideas are valued Cardiff-based office with good transport links and local amenities

Customer Service Agent- Start Date 8th September Yolk Recruitment are working with a leading organisation in the heart of Cardiff to find friendly and reliable individuals to join their busy Customer Care Team who offer specialist insurance. As a Customer Service Agent, you'll be the first point of contact for customers, handling inbound calls and supporting them with a range of enquiries. Whether it's answering questions, resolving issues or simply providing reassurance, you'll play a key role in making sure every customer has a smooth and positive experience. If you're someone who genuinely enjoys helping others and takes pride in delivering great service, we'd love to hear from you. What are the skills/experience needed? As a bright customer service agent, you will have experience working within a telephony-based role and will be passionate about providing excellent customer service to all customers. You will also have: * Excellent communication and listening skills, with people at all levels. * A keen eye for detail and the ability to work under pressure. * The drive to learn and progress within a role and team. * Excellent IT skills, including Microsoft Office. * A friendly and supportive attitude toward both other team members and customers. What are the benefits? * Salary between £25,000 - £28,000 depending upon experience. *Opportunity for Hybrid working after six month probation.33 days holidays inlcu bank hols * Excellent training and development opportunities within the business, supported by encouraging team members and managers. * Health Cash Plan, 24/7 EAP, Perkbox Benefits, and regular social activities and plans. How to Apply Are you up to the challenge? If you believe that you have the skills and experience for this role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Charlotte Singleton Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

HR Business Partner Opportunity - Part Time FTC We are currently working on an exciting HR Business Partner opportunity for a large education provider in South Wales. In this role, you will be crucial support during a period of exciting transformation, organisational change, culture development, and long-term workforce planning. Part-Time HR Business Partner (0.6 FTE) - Fixed-Term Contract Contract Duration: Until July 2026 Hours: 3 days per week (0.6 FTE) Salary: £48,148 per annum (pro rata) Area of Focus: Professional Services Key Themes: Strategic partnering, workforce planning, transformation Line Management: Yes About the Role This is a strategic HR role, not just operational; to help shape the future of the institution by leading on complex organisational change in a large, dynamic environment. You'll play a vital part in ongoing transformation projects, acting as a trusted advisor and critical point of contact for senior leaders, directors, and managers, whilst developing relationships with unions and stakeholders. While extensions of this position may be possible, it is not guaranteed. Key Responsibilities Provide strategic HR business partnering across faculties and departments. Lead on strategic change initiatives including transformation and OD. Ensuring that the people impact of transformation is fully considered and managed effectively throughout all stages of change Support workforce planning including succession planning and innovative recruitment strategies. Advise and coach managers on employee engagement, leadership development, and performance management. Lead on complex employee relations matters (e.g. disciplinary, capability, grievance cases and absence) Collaborate with union representatives to maintain positive employee relations. Contribute to the development and implementation of HR policies and procedures linked to transformation activities, including project planning, communications, and documentation What We're Looking For Proven experience in strategic-level HR business partnering, not just operational HR. Strong background in organisational change, transformation and/or OD (especially key for the faculty-based role). Ability to build strong relationships and constructively challenge senior stakeholders. Experience engaging with trade unions is preferred. Higher Education sector experience is desirable but not essential-approach, capability, and strategic mindset are key. Chartered CIPD membership (or above) required. Reward & Benefits Salary: £48,148 (pro rata for part-time role) Holidays: 35 days annual leave (plus bank holidays) Pension: Access to a generous pension scheme Work-Life Balance: Flexible and hybrid working supported Staff Perks: Access to sports centre, on-site catering outlets, learning resources, and staff discounts For further information about this opportunity, please contact Branwen Johns on 07458163873 and email a copy of your CV The deadline for CVs is July 31st and interviews are planned to take place on August 7th

HR Business Partner Opportunity - Full Time FTC We are currently working on an exciting HR Business Partner opportunity for a large education provider in South Wales. In this role, you will be crucial support during a period of exciting transformation, organisational change, culture development, and long-term workforce planning. Full Time HR Business Partner - Fixed-Term Contract Contract Duration: Until December 2026 Hours: Full time - 37.5 hours per week Salary: £48,148 per annum Area of Focus: Faculty of Computing, Engineering & Science Key Themes: Culture and behaviour change & change management Line Management: Not currently required, but may evolve About the Role This is a strategic HR role, not just operational; to help shape the future of the institution by leading on complex organisational change in a large, dynamic environment. You'll play a vital part in ongoing transformation projects, acting as a trusted advisor and critical point of contact for senior leaders, directors, and managers, whilst developing relationships with unions and stakeholders. While extensions of this position may be possible, it is not guaranteed. Key Responsibilities Provide strategic HR business partnering across faculties and departments. Lead on strategic change initiatives including transformation and OD. Ensuring that the people impact of transformation is fully considered and managed effectively throughout all stages of change Support workforce planning including succession planning and innovative recruitment strategies. Advise and coach managers on employee engagement, leadership development, and performance management. Lead on complex employee relations matters (e.g. disciplinary, capability, grievance cases and absence) Collaborate with union representatives to maintain positive employee relations. Contribute to the development and implementation of HR policies and procedures linked to transformation activities, including project planning, communications, and documentation What We're Looking For Proven experience in strategic-level HR business partnering, not just operational HR. Strong background in organisational change, transformation and/or OD (especially key for the faculty-based role). Ability to build strong relationships and constructively challenge senior stakeholders. Experience engaging with trade unions is preferred. Higher Education sector experience is desirable but not essential-approach, capability, and strategic mindset are key. Chartered CIPD membership (or above) required. Reward & Benefits Salary: £48,148 (pro rata for part-time role) Holidays: 35 days annual leave (plus bank holidays) Pension: Access to a generous pension scheme Work-Life Balance: Flexible and hybrid working supported Staff Perks: Access to sports centre, on-site catering outlets, learning resources, and staff discounts For further information about this opportunity, please contact Branwen Johns on 07458163873 and email a copy of your CV The deadline for CVs is July 31st and interviews are planned to take place on August 7th

People Adviser Part time (18.5 hours a week)- Fixed Term until 31/07/2026 - Pontypridd - £29,179-£33,842 (Pro rata) Yolk Recruitment have teamed up with a leading educational provider who require a People Adviser a Fixed Term basis and who revels in working collaboratively with faculties and departments. What you will be doing:- The ideal People Adviser will be: Providing expert guidance and advice throughout the full employee journey, ensuring a positive and inclusive workplace culture. Utilising your excellent communication and interpersonal skills to build strong relationships and effectively address People and OD matters. Support our efforts to promote well-being, diversity, and a shared sense of belonging, while also contributing to effective change management processes. Maintaining accurate and compliant case records, supporting FOI or audit requests where needed Providing operational advice when required What the ideal People Adviser will bring to the role:- Excellent IT knowledge particularly Microsoft Office Level 5 CIPD/Human Resources Management qualification or equivalent; or equivalent experience in a relevant People and OD/HR role. Strong generalist HR experience including employee relations casew0rk, early resolution, change management and redundancy. Excellent communication skills What you will be rewarded with:- £29,179 salary (pro rata) Flexibility in relation to working days A pension with 6% employer contribution Various discounts If you are an HR Generalist who wants to increase their exposure and work within the public sector this could be a superb opportunity to broaden your knowledge, this is a PART TIME role for a Fixed Term so it is a great opportunity to grow and develop. If this sounds like an opportunity which suits your outlook please express your interest.

Environmental and Sustainability Coordinator- Cardiff | £34,334 Yolk Recruitment is proud to be working with one of Wales' largest training providers to find a candidate who 'lives' for sustainability, as you will be leading the organisation, staff and learners to think about their impact on the world. You will be managing environmental performance and help to shaping sustainability initiatives. Your day-to-day will include: Leading on environmental monitoring - energy, waste, transport and more Managing and improving the Environmental Management System (EMS) Supporting and guiding teams across the organisation to reduce environmental impact Delivering sustainability training sessions to staff and learners Supporting the development of sustainability-related qualifications Advising on environmental legislation and ensuring compliance You will need to be approachable and a people person for this role, as you'll be a visible presence and have interaction with learners. You will need to have experience of managing and monitoring environmental systems and ISO14001 accreditation. What you'll get in return: Salary of £34,334 with yearly increases Hybrid working pattern: 3 days in office/ 2 at home. Generous annual leave allowance of up to 45 days Healthcare cash back plan Learning and Development opportunities Team building events Mileage allowance to attend different sites If you're passionate about the environment and want to work for a values-led organisation that genuinely looks after its people, this could be the perfect next step in your career.

🚨 New Opportunity!! HR & Accounts Administrator | Tylerstown | £25-27k 🚨On-site - Mon-Fri Are you looking for a role where you can build something from the ground up, help shape internal processes, and be part of a growing professional services firm? We're partnering with a long-established, reputable business in the legal sector to recruit a brand-new HR & Accounts Administrator. This is a role with real scope to develop, where you'll support both HR and Accounts functions, helping the team build efficient, compliant systems as the business continues to grow. HR administration support for a team of 4 HR Business Partners Admin support for Finance department Coordinate with outsourced payroll providers, managing monthly adjustments Maintain compliance with financial regulations (especially around client and company accounts-full training provided if needed) Create and streamline processes-this is a role where your initiative will be valued What We're Looking For: Some experience in HR administration or HR processes Exposure to bookkeeping or accounts work (ideally in a regulated or professional services setting) Confidence in dealing with regulations and willingness to learn A self-starter, happy to take ownership and work independently The Offer: Salary: £25,000-£27,000 depending on experience Full-time, permanent role Early finish on Fridays (9-5pm) Supportive team environment with genuine opportunities to shape your role Interested? Apply now or message me directly for a confidential conversation. #HRJobs #AccountsJobs #SouthWalesJobs #HRAdministrator #Bookkeeping #ProfessionalServices #TylerstownJobs #CareerOpportunity #Recruitment

Customer Service Executive Location: Newport Hours: 39 hours per week, Monday to Friday (8:00am -4.30pm or 8.30-5-pm) Hybrid Working: Fully office-based - early friday finish Salary: Competitive, with a strong benefits package A Great Opportunity to Join a Stable and Well-Respected Business This is a fantastic opportunity to join a long-established, market-leading organisation within the manufacturing sector. Known for their quality products and commitment to excellent service, this business values collaboration, attention to detail, and long-term customer relationships. If you're passionate about delivering great service and want to work in a friendly, supportive environment, this could be your next career move. We're now looking for a Customer Service Executive to join the team, supporting both UK and international customers. What You'll Be Doing as a Customer Service Executive You'll be at the heart of the customer journey, ensuring service excellence from order placement through to delivery. Acting as the main point of contact for customer enquiries, building strong relationships through clear and professional communication. Processing and checking orders accurately through in-house systems to ensure smooth delivery and high customer satisfaction. Working closely with other departments to progress orders, resolve any delivery issues, and ensure customers are kept fully informed. Supporting the external sales team with up-to-date product and order information to assist in ongoing sales activity. Managing product complaints, raising replacements or credits, and always striving to achieve a positive customer outcome. What You'll Bring to the Team As a Customer Service Executive, you'll bring a proactive, customer-focused approach along with excellent organisational skills. Previous experience in a customer service role, ideally within a fast-paced or manufacturing environment. Strong communication skills, both written and verbal, with a confident telephone manner. Good IT skills, including familiarity with Microsoft Office and internal systems. A proactive, solution-focused mindset and the ability to prioritise workload effectively. A team player who can also work independently and take ownership of their work. What's in It for You In addition to a supportive and welcoming working environment, you'll benefit from: Competitive salary 25 days annual leave Non-contributory pension and life assurance after 2 years Private healthcare after 5 years Subsidised onsite facilities Early friday finish Share scheme equivalent The opportunity to be part of a business that genuinely values its people

Customer Service Manager Yolk Recruitment are working behalf of a leading travel insurance company to recruit for a Customer Service Manager in Cardiff. With multiple customer awards, and a 1 Star Accreditation from Best Companies, you'll be joining an award-winning team who are looking to continue their success and we'd love you to be part of the journey! We are looking for candidates with a proven track record of managing a high performing Customer Service team. You will be working in a fast-paced inbound contact centre environment. This is a fantastic opportunity to join an employer with ambitious growth plans, who encourage their staff to develop their skillsets and work with autonomy as they look to help grow the organisation. As a Customer Service Manager, you will be using your coaching and supporting a team to help them perform at a consistent high level. Working Hours: 37.5 hours per week between the hours of 8:30am and 8:00pm on a rolling rota shift pattern, to include some evenings & weekends. Your responsibilities as a Customer Service Manager: Coach and develop a team of 10 - 15 Help recruitment in the search for the best candidates to join your team while promoting a fantastic brand image To ensure you remain up to date with procedures/processes, products, new schemes and/or scheme changes and communicate these effectively to your team To effectively communicate technical, client, customer, service and system-related issues or staff-related issues to your direct line manager providing recommendations for swift resolutions To monitor, record and effectively manage absence and time keeping issues in line with Company procedures Deliver monthly 1:1's ensuring objectives are recorded and monitored, coaching plans are defined, monitored and documented providing an audit trail Have a full understanding of the health & safety obligations To aid with your customer needs and identify new areas in how you can improve the customer's experience To promote the company's vision and values Provide excellent customer service and treat them fairly Provide a positive attitude to wars company changes Your skills / experience as a Customer Service Manager: Previous experience in managing a team Experience in a FCA regulated environment Proven track record of motivating individuals / team Understanding of insurance (Not essential but preferred) Ability to read and understand data analysing team performance Excellent problem-solving skills Experience in performance management Hands on approach Excellent verbal and written skills Benefits: Basic salary up to £40k (Depending on experience) Sick pay Private dental insurance Employee discount Discounts on travel Gym membership Company events Company pension Cycle to work scheme Employee discount Flexible schedule Life insurance Private dental insurance

🔨Manufacturing & Engineering 💰£55k + Bonus & Excellent Benefits ⏱️8am - 4pm - Monday to Friday 📍Exeter - Fully On Site This business plays a crucial role in some of the world's most advanced industries, where precision, performance, and innovation lead the way. Operating on a global scale, local leadership matters here. There's real scope for HR to shape the culture, develop people strategies, and support a skilled workforce doing complex, critical work every day. The Opportunity: We're looking for a proactive, hands-on HR professional ready to step into a leadership role. Acting as the right hand to the HR Manager, you'll help drive the HR strategy, offer guidance and support to the team, while influencing the broader people agenda. What You'll Be Doing: Providing guidance on employee relations (ER) cases, ensuring a consistent, proactive approach Acting as a trusted partner to managers-advising on ER, people management, workforce planning, and HR best practice Supporting monthly reporting-headcount, attrition, absenteeism, payroll checks Driving HR process improvements-policies, systems, forms, and recruitment workflows Mentoring and coaching leaders to build their capability and confidence Developing the HR team-overseeing daily workflow, helping with priorities, and providing hands-on support to the team in all areas Supporting HR projects that drive engagement, development, and operational excellence Deputising for the HR Manager in their absence and contributing to leadership meetings What We're Looking For: Experience & Skills: Strong generalist HR background-ideally in manufacturing, engineering, or logistics Proven ability to lead day-to-day HR operations and oversee team workflows Excellent knowledge of employment law and ER case management Leadership and coaching skills-you know how to develop managers and HR colleagues Confident managing payroll processes, recruitment, and compliance Experience working in a unionised environment A pragmatic, solutions-focused approach-you can flex your style to influence at all levels Interested? If this may be of interest to you or someone you know - please email me for an informal chat #HRJobs #HRLeadership #People #Hiring #ManufacturingHR #HRExeter

Internal Sales Executive 📍 Location: Blackwood 💰 Salary: £30000 🕒 Contract: Full Time, Permanent Join a Company That's Going Places Looking to join a fast-growing, values-driven business built on trust, teamwork, and ambition. Our people are at the heart of everything they do, and proud of their open, supportive culture where success is celebrated - and shared. As an Internal Sales Executive, you'll be at the forefront of our sales efforts, playing a key role in how we connect with customers and help grow our business. If you're driven by results, love building relationships, and enjoy working in a fast-paced environment, this is the role for you. This is What You'll Be Doing As an Internal Sales Executive, you'll play a vital role in driving new business and supporting existing accounts: 💬 Engaging with prospects and clients over the phone and email to build relationships and understand their needs. 📈 Identifying opportunities to upsell or cross-sell products and services, helping customers get the most from us. 🧠 Developing a strong understanding of our offering so you can confidently respond to queries and tailor solutions. 💡 Collaborating closely with our external sales team to support larger accounts and ensure a smooth customer journey. 🛠️ Maintaining accurate records in our CRM to track leads, conversations, and progress through the sales cycle. This is What You'll Bring to the Team You'll be a confident communicator, motivated to make a difference and keen to grow with us as an Internal Sales Executive: 🔥 A proactive approach to sales - you enjoy picking up the phone and making things happen. 🤝 A natural relationship builder with great interpersonal skills and a customer-first mindset. 💬 Strong written and verbal communication - you're persuasive, clear, and concise. 📊 Comfortable working to targets and managing your pipeline using CRM systems. 🌱 A positive attitude and a willingness to learn, improve, and develop in the role. This is What You'll Get in Return We believe in rewarding hard work and offering a workplace where you can thrive: 💼 Competitive salary with profit share bonus 🏡 Private healthcare 📆 25 days holiday + bank holidays, rising with service 📚 Ongoing training, support, and career development opportunities 👥 A positive, energetic team culture that values your contribution Apply now for more information - we'd love to hear from you!

Senior Travel Claims Handler Cardiff (Hybrid Working) Salary: From £27,000 (depending on experience) Yolk Recruitment are working with a growing insurance services provider in central Cardiff who are looking to expand their travel claims team with the addition of an experienced Senior Travel Claims Handler. This is a full-time, permanent role with a hybrid working model (2-3 days in the office). The business supports leading car and travel insurance brands, delivering services such as claims handling, underwriting, customer service, pricing, and more. The company prides itself on being data-driven and collaborative, with a strong emphasis on continuous improvement and customer experience. The Role As a Senior Travel Claims Handler, you'll take ownership of complex claims across domestic and international travel insurance, from first notification through to settlement. You'll also play a key part in supporting the wider claims function - working closely with team leaders to provide technical support, contribute to audits, help with training, and identify areas for operational improvement. Key Responsibilities Review and process complex travel insurance claims and complaints in line with policy terms and regulatory standards Manage your own caseload proactively from start to finish Support the team leader with day-to-day operations and escalations Carry out quality checks and provide constructive feedback to claims handlers Assist with audits, reporting, and continuous process improvements Contribute to team meetings, one-to-ones and development discussions Negotiate settlements and process payments within agreed limits Maintain high levels of service quality, compliance, and productivity What We're Looking For Minimum 12 months' experience in a travel insurance claims role (essential) Strong communication skills and a confident approach to coaching and feedback A team player who is organised, self-motivated and able to meet deadlines Good knowledge of regulatory and compliance frameworks within insurance A customer-focused mindset with the ability to handle sensitive claims professionally Benefits Salary starting from £27,000 (based on experience) 33 days' annual leave (25 days + bank holidays), rising with service Option to buy/sell up to 5 days' holiday per year Annual salary reviews Hybrid working with a central Cardiff office Nest pension scheme Technology and wellbeing discounts Cycle to Work scheme Employee Assistance Programme Optional healthcare and dental plans

Customer Service Coordinator - Port Talbot- Salary: £26,250 Yolk Recruitment is partnered with a well-established, world-class engineering manufacturer who are looking for a Customer Service representatives who will be the go-to contact for our established customer base-managing queries, liaising with internal teams, and ensuring a smooth, efficient journey from order to delivery. What you'll be doing in this role: Act as the first point of contact for customer queries, ensuring a professional and timely response. Build and nurture long-term relationships with valued customers. Collaborate closely with internal departments to coordinate and fulfil customer orders. Monitor order and production status, providing regular updates to customers. What experience you will bring to the team: Experience in supporting customers over the telephone, ideally within manufacturing, supply chain, or logistics-but we're open to other backgrounds. Experience of processing orders and keeping customers up to date Familiarity with CRM or ERP systems (SAP knowledge is a plus). This what you'll get in return: Salary of £26,250 with access to a bonus scheme Enjoy a great work-life balance with a Monday-Friday schedule and early finish every Friday! This role is based fully in the office 25 days holiday plus bank holiday On-site parking and convenient location just off the M4 Apply now for more information!

📄 **CONTRACT OPPORTUNITY** - HR Analyst | Global Company 📍 Broughton | Hybrid (2 days WFH, 3 days onsite) 💰 £16.08 PAYE | £21.51 Umbrella | Overtime Premiums Available 📅 Contract until June 2026 🕒 Hours: 35 hours per week (Mon-Fri), flexible between 7am-7pm Are you organised, detail-oriented, and confident handling HR data and admin processes? Our client is looking for an HR Analyst to join their team on a long-term contract, supporting personnel administration and payroll accuracy from start to finish. 🛠 What you'll be doing: Supporting UK-based colleagues and stakeholders with HR admin tasks Managing changes via Workday and SAP (new hires, job changes, leavers, etc.) Monitoring interfaces and handling queries Supporting testing and improvement of Workday tools Working collaboratively with the Workday Project Team 👀 Who we're looking for: Someone who's customer-focused, organised, and self-motivated Confident working independently and under pressure Good knowledge of HR admin and office-based processes A team player with great communication skills and a "can-do" attitude 🔐 BPSS+ Clearance required (completed by client) 💬 Interview process: Just one virtual interview 👉 Ready to apply or want to know more? Click apply and I'll be in touch! #HRJobs #ContractJobs #HRAnalyst #Workday #SAP #HybridJobs #NorthWalesJobs #ContractHR

🔹 HR Advisor - South Wales | Manufacturing | £35,000 | Full-time | 12 months FTC 🔹 Are you an experienced HR Advisor looking to join a forward-thinking, long-established manufacturing business where you can make a real impact? I'm partnering with a well-respected company in South Wales that is looking to welcome a capable, hands-on HR professional to their team. This is a true generalist opportunity-spanning recruitment, onboarding, L&D, performance and absence management, and employee relations. 💼 What makes this a great opportunity? A collaborative and supportive HR team where your ideas are welcomed A business that values HR and sees it as central to its success Varied and rewarding work with opportunities to shape and improve processes A friendly, down-to-earth working culture 🎯 What you'll be doing: Managing end-to-end recruitment and coordinating onboarding Supporting managers with performance, absence, and employee relations Coordinating training and apprenticeship programmes Analysing HR data and identifying improvements Contributing to the development and streamlining of HR practices 📍 Location: Commutable from Swansea, Neath, Port Talbot and surrounding areas 🕗 Hours: 38 hours/week Monday-Thursday: 08:00-16:30 Friday: 08:00-14:30 💷 Salary: £35,000 per annum 🎓 Ideal for: CIPD qualified (or working towards) professionals with solid HR generalist experience in a manufacturing or industrial setting 🎁 Benefits include: 25 days holiday + 8 Bank Holidays Christmas shutdown - employees reserve a few days for this (e.g. 23 Dec 2025 - 4 Jan 2026, using 4 days from 2025 and 1 from 2026) Pension: 5% employer contribution / 4% employee (auto-enrolment after 3 months) Free on-site parking Supportive, inclusive working culture If you're looking for a varied and rewarding HR role where you can partner with the business and continue to grow, I'd love to hear from you. 📩 Message me directly or apply now for a confidential conversation. #HRAdvisor #HRJobs #SouthWalesJobs #ManufacturingCareers #CIPD #Recruitment #HRjobsswansea #HRCareers

Job Title: Commercial Manager-Food Manufacturing 📍 Location: Cardiff 💼 Salary: Competitive 🏠 Working Pattern: Hybrid (2-3 days in office) 🕒 Contract: Full-time, Permanent Join a business that values quality, collaboration, and commercial ambition We're a company that prides itself on delivering exceptional products and unbeatable service. Built on strong values of integrity, customer focus, and continuous improvement, we are on an exciting journey of growth - and we want you to be a part of it. As our Commercial Manager, you'll play a pivotal role in driving our commercial success, managing key accounts and unlocking new opportunities. If you love building relationships, spotting opportunities, and making things happen, this is the role for you. This is what you'll be doing As a Commercial/Account Manager, your mission will be to develop and grow customer accounts, drive profitability, and ensure we consistently exceed expectations. Own the relationship with key accounts - ensuring excellent service delivery, timely communication, and strategic account planning. Spot and secure new business opportunities, working closely with internal teams like NPD, Finance, and Operations to bring ideas to life. Manage new product launches with precision - from critical path planning to customer-facing presentations and documentation. Lead internal cross-functional meetings to align resources and keep workstreams on track. Act as the customer's voice in the business - conducting store visits, addressing service issues, and providing regular market feedback. This is what you'll bring to the team To thrive as a Commercial/Account Manager, you'll be someone who takes initiative, builds trust quickly, and isn't afraid to own results. A background in commercial or account management - preferably in a customer-facing, product-based environment. Strong communication and influencing skills - you know how to build relationships and get buy-in. The ability to juggle multiple projects - you stay cool under pressure and organised under tight deadlines. A keen commercial mind - you understand margins, costings, and how decisions impact the P&L. A passion for delivering high-quality service and being a key part of a collaborative team. This is what you'll get in return We're committed to making this a great place to work - and we back that up with great benefits and a supportive culture. Flexible hybrid working - with autonomy to manage your week Competitive salary with performance-based bonus 25 days holiday plus bank holidays Opportunities for career growth in a fast-evolving business A collaborative, people-first culture where your ideas and effort matter

Customer Service Coordinator - Port Talbot- Salary: £26,250 Yolk Recruitment is partnered with a well-established, world-class engineering manufacturer who are looking for a Customer Service representatives who will be the go-to contact for our established customer base-managing queries, liaising with internal teams, and ensuring a smooth, efficient journey from order to delivery. What you'll be doing in this role: Act as the first point of contact for customer queries, ensuring a professional and timely response. Build and nurture long-term relationships with valued customers. Collaborate closely with internal departments to coordinate and fulfil customer orders. Monitor order and production status, providing regular updates to customers. What experience you will bring to the team: Experience in supporting customers over the telephone, ideally within manufacturing, supply chain, or logistics-but we're open to other backgrounds. Experience of processing orders and keeping customers up to date Familiarity with CRM or ERP systems (SAP knowledge is a plus). This what you'll get in return: Salary of £26,250 with access to a bonus scheme Enjoy a great work-life balance with a Monday-Friday schedule and early finish every Friday! This role is based fully in the office 25 days holiday plus bank holiday On-site parking and convenient location just off the M4 Apply now for more information!

Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated