Office Support & HR
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HR and Talent Manager
Haverfordwest
HR & Talent Partner - Haverfordwest Yolk Recruitment is excited to support an award-winning food manufacturer in Haverfordwest as they look to welcome an experienced HR Manager to their growing business. This is a brilliant opportunity for a hands-on HR generalist who enjoys working closely with managers, leading recruitment, developing talent, and helping build a positive and supportive workplace culture. What you'll be doing: As HR Manager, you'll be at the heart of the business, taking ownership of a wide range of HR responsibilities, including: Providing clear, practical HR advice across ER matters, including grievance, capability, disciplinary, and appeals. Leading recruitment campaigns to attract top talent across all levels. Managing training and development initiatives across the site. Supporting company initiatives around wellbeing, engagement, performance, and retention. Deputising and escalating complex ER matters to the Head of People when needed. What we're looking for: Solid generalist HR experience, ideally within Manufacturing, Engineering, Retail, or Hospitality. Confident communicator, able to build strong relationships at all levels. Proven experience in recruitment and talent attraction. Experience supporting training, development, and succession planning. Strong relationship-building skills with both internal and external stakeholders. What's in it for you: Competitive salary up to £38,000 Monday - Friday, 8am-4.30pm 33 days' holiday including bank holidays Fully office-based role Benefits include private medical insurance, life insurance, cycle-to-work scheme, and enhanced maternity/paternity leave If you're looking for an exciting HR role where you can make a real impact, I'd love to hear from you!
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Customer Service Desk Coordinator
Caldicot
Customer Service Desk Coordinator 6 months Fixed Term- £25,000 Looking to take your customer service skills in a new direction? Yolk Recruitment is supporting a well-established business based in Magor who are looking for confident, motivated individuals to join their Service Desk team. This is a brilliant opportunity for anyone with customer service experience - whether that's in retail, hospitality, contact centre or graduates. I am looking to speak with those who want to build a long-term career in the technology sector. You don't need any prior IT experience; full training and support will be provided. What you'll be doing in the role: As a Service Desk Support Advisor, you'll be part of a busy team that helps global customers keep their systems running smoothly. You'll be the first point of contact when an issue arises and will play a key role in coordinating technical support to get things resolved quickly. Day-to-day, you'll: Take calls and emails from customers and log any issues or faults. Coordinate engineers and suppliers to ensure problems are resolved efficiently. Keep customers updated and informed throughout. Monitor service levels and ensure targets are met. Work closely with colleagues to deliver an excellent customer experience every time. What experience you'll bring to the team: Strong communication skills, both written and verbal. Great customer service background - from any industry. Confident using Microsoft Office and computer systems. Calm, organised, and able to manage multiple tasks. A positive attitude and willingness to learn new skills. What you'll get in return: Salary of £25,000 4 on 4 off shift rota. 2 days, 2 nights. 10 hour days 07:00-17:00, 14 hour nights 17:00-07:00 Holiday allowance with birthday day off Monthly internal rewards Socials to be part of including a ledgendary christmas party. Real opportunities to progress and build a career in tech You will need to drive due to the location of the company, there is free parking on site If you've ever worked in a fast-paced customer environment, such as retail, hospitality or a call centre, you'll find your skills transfer perfectly into this role.
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HR Advisor
Cardiff
HR Advisor- £35,000 Cardiff City Centre - Hybrid Permanent, Full-time (9am -5:30pm) Yolk Recruitment is working exclusively with a leading insurance company that's been on an exciting growth journey. The business is people-focused and values open communication, collaboration, and flexibility in the way they work. We're looking for an experienced HR Advisor to join a friendly, down-to-earth HR team. You'll be based in Cardiff but will work closely with colleagues across other locations, so occasional travel (around once a month) may be required. This is a standalone, hands-on role supporting managers and employees with a wide range of HR matters. You'll need strong employee relations experience and the confidence to handle a busy, fast-paced environment where no two days are the same. What the role involves: Act as the first point of contact for day-to-day HR matters, providing guidance and support to managers and employees. Support employee relations, absence management, performance issues, and other sensitive cases. Work closely with managers to guide them through HR processes, ensuring consistency, fairness, and legal compliance. Build strong relationships across the Cardiff site, acting as a trusted point of contact for employees. Collaborate with the wider HR team to deliver a consistent HR approach. Support recruitment activity, including pre-screening, interview coordination, and salary benchmarking. Contribute to HR projects and initiatives linked to growth, engagement, and organisational change. Maintain accurate employee records and ensure compliance with legislation and company policies. Deliver training and coaching to managers on HR processes where required. Assist with onboarding, employee engagement initiatives, and payroll processes as needed. What experience you'll need 3-5 years' experience in a fast-paced HR Advisor role Solid employee relations experience, confident managing complex, and sensitive cases. Comfortable working in a standalone capacity while collaborating with remote HR colleagues. Personable, approachable, and resilient - able to build trust and credibility quickly. Confident communicator who can challenge and influence where needed. CIPD Level 5 (or equivalent experience) would be an advantage. Why this is a great opportunity: Salary up to £35,000 Standalone, varied, and people-centred role in a growing business. Hybrid working: 3 days in the office, 2 days from home (after initial period). 32 days' annual leave (including bank holidays). Company-paid health cash plan. Pension scheme - 3% employer contribution. Holiday buy scheme - up to 3 extra days per year. Tech scheme - save on the latest tech over 12 months. Cycle to Work scheme - save on a new bike over 12 months. Life assurance (4x salary).
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Area Manager
Bristol
Area Manager - Commercial Cleaning Location: Swindon / Bath / Bristol Salary: £34,000 + company vehicle + phone + laptop + benefits Type: Full-time, Permanent What You'll Do Oversee multiple commercial cleaning contracts across your region Carry out regular site visits, audits, and quality inspections Lead inductions, deliver training, and provide ongoing staff support Build strong client relationships and resolve any service issues promptly Work closely with the Operations Director to support business growth What We're Looking For At least 1 year's experience in cleaning, facilities management, or soft FM Confident communicator with strong leadership skills Full, clean UK driving licence Flexible and proactive approach - this isn't a 9-5 desk role What's on Offer £34,000 salary Company car, phone, and laptop 28 days' holiday Flexible working Supportive, people-first environment in a family-owned business Clear progression into Account or Regional Management
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External Sales Executive
Caerphilly
External Sales Executive Location: Caerphilly and covering South Wales Salary: Competitive + Commission + Benefits Working Pattern: Hybrid (Field & Office-based) Contract: Full-time, Permanent A career-defining opportunity for a External Sales Executive We are seeking an ambitious and commercially-minded External Sales Executive to join a growing team. This is a key role with responsibility for managing an established customer base while driving new business and identifying growth opportunities within your territory. The position offers the chance to make a real impact, supported by a collaborative team environment and strong career progression opportunities. Key responsibilities include: Developing your territory: Creating and managing a sales plan that aligns with business objectives. Building strong relationships: Engaging with stakeholders at all levels to strengthen customer partnerships. Delivering tailored solutions: Preparing proposals, quotations, and project specifications based on customer needs. Driving new business: Identifying, qualifying, and converting prospects into long-term customers. Meeting and exceeding targets: Consistently achieving agreed sales objectives and contributing to overall business growth. What we're looking for: Previous experience in sales, business development, or account management within technical sales Excellent communication and presentation skills. Strong negotiation and influencing ability. Self-motivated with a proactive approach to achieving targets. Commercially astute with the ability to identify and act on opportunities. What's on offer: Competitive salary plus commission and benefits. Hybrid working with flexibility to balance client visits, office, and home working. Career development with ongoing training and progression pathways. Supportive team culture with opportunities to make an impact. Private healthcare Autonomy to make the role your own 📩 Apply now to learn more about this exciting Business Development Manager opportunity.
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Senior Administrator
Broughton
Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated
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Charlotte Singleton is a great recruiter. She was calm and methodological in her approach, always giving timely feedback as to any developing events. I was always very aware of the state of play, never being left to guess. Charlotte's disposition is one of calmness and professionalism, even in the face of my annoying questions and constant pushbacks. I felt this transparent approach was extremely valuable for me.
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Very highly recommend Yolk for their excellent service. I am thrilled with our new hire. Yolk were very patient, listened to my wants and ideas, and gave great advice. We would not hesitate to use Yolk Recruitment for any future hiring needs. Well done Yolk Team!
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The Royal Mint has worked closely with Yolk Recruitment since 2009.They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they represent. Should I need advice or guidance on a particular role, I know I can trust the team at Yolk to provide me with an unbiased, professional and honest consultation which I value.
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We have worked with Yolk for a couple of years and have always found that they take the time to understand your needs as a company. We have a different way of recruiting and the team are very accommodating and helpful, while other agencies refused to work the way we wanted. Since working with Yolk, we have had less staff turn over than when we have used other agencies. They do a great job and I have recommended people looking for jobs to use t...
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We have used Yolk to fulfil a number of vacancies across our 2nd Charge business. The calibre of applicant delivered has always been as specified and we have had a great degree of success throughout our relationship. I would have no hesitation in recommending Yolk as a provider of Recruitment Services.
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We have been using Yolk for two years for both temporary & permanent recruitment and have had great success with team. Every time we need to go to market the consultants always take the time to fully understand the role and the requirements I have for the person I am looking for. The level of attention we receive regardless of the role(s) is fantastic and always put me at ease that we will have a successful period of recruitment.
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Lauren Cubitt
Senior Principal Consultant | Office Support
Lauren possesses extensive knowledge of the Commercial and Office Support space across the South Wales market.
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Charlotte Singleton
Consultant | Office Support
Charlotte understands the demand of the support sector and guarantees dedication and consistency, always on your wavelength.
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David Jenkins
Sales Director
David identifies opportunities for Yolk to partner with clients who are undergoing growth, discovering how we can take them to the next level.