Office Support & HR

Our client is a family-run metal protective coatings business specialising in galvanizing, powder coating, wet painting, and shotblasting. Established in 1969 and based in the heart of Cardiff. The business has built a strong reputation for quality, reliability, and looking after its people. They offer secure, long-term employment and value practicality, loyalty, and a hands-on approach. Our client is looking for an experienced, hands-on HR Generalist to provide comprehensive HR and payroll support within a busy, site-based operational environment. This role will act as the first point of contact for all HR-related matters, supporting managers and employees across the full employee lifecycle, from recruitment and onboarding through to employee relations and exits. You will provide practical, legally compliant advice on absence, disciplinary, grievance and performance matters, ensuring consistency, fairness and compliance with UK employment law. The role also involves maintaining accurate HR systems and records, coordinating probation reviews, appraisals and training, and supporting engagement and communication initiatives across the site. You will work closely with operational managers and health and safety colleagues to ensure people processes align with safety, compliance and business needs. In addition, you will be responsible for weekly payroll processing for hourly paid employees, ensuring accurate calculations, compliance with HMRC requirements, and timely resolution of pay-related queries (or developing payroll capability with training provided). The ideal candidate will be CIPD Level 5 qualified (or above), have proven HR generalist experience, be confident working independently, and take a pragmatic, people-focused approach in a fast-paced operational setting.

External Sales Executive Location: Caerphilly and covering South Wales Salary: Competitive + Commission + Benefits Working Pattern: Hybrid (Field & Office-based) Contract: Full-time, Permanent A career-defining opportunity for a External Sales Executive We are seeking an ambitious and commercially-minded External Sales Executive to join a growing team. This is a key role with responsibility for managing an established customer base while driving new business and identifying growth opportunities within your territory. The position offers the chance to make a real impact, supported by a collaborative team environment and strong career progression opportunities. Key responsibilities include: Developing your territory: Creating and managing a sales plan that aligns with business objectives. Building strong relationships: Engaging with stakeholders at all levels to strengthen customer partnerships. Delivering tailored solutions: Preparing proposals, quotations, and project specifications based on customer needs. Driving new business: Identifying, qualifying, and converting prospects into long-term customers. Meeting and exceeding targets: Consistently achieving agreed sales objectives and contributing to overall business growth. What we're looking for: Previous experience in sales, business development, or account management within technical sales Excellent communication and presentation skills. Strong negotiation and influencing ability. Self-motivated with a proactive approach to achieving targets. Commercially astute with the ability to identify and act on opportunities. What's on offer: Competitive salary plus uncapped commission and benefits. Hybrid working with flexibility to balance client visits, office, and home working. Career development with ongoing training and progression pathways. Supportive team culture with opportunities to make an impact. Private healthcare Autonomy to make the role your own

Trainer - Customer Support Location: Bristol - Hybrid Salary: £27,000 Yolk Recruitment is proud to be supporting one of our established and growing software clients in their search for a Trainer - Customer Support to join their friendly and collaborative support team. Our client is a UK-based software provider with over 20 years' experience delivering high-quality, configurable asset management solutions to customers both nationally and internationally. They are known for their strong customer focus, commitment to quality, and collaborative working culture. This is a blended role combining front-line customer support with technical training, documentation, and knowledge sharing, ideal for someone who enjoys helping users while developing training materials and delivering sessions. The Role Reporting to the Customer Support Manager, you will work alongside experienced members of the support team to assist customers with day-to-day system usage, technical issues, and training needs. Full product training is provided, with a structured probationary period and monthly check-ins to support your development. Key Responsibilities Customer Support Provide front-line support via phone, MS Teams, email, and support portal Replicate and verify reported issues Log detailed bug reports including process flows and system behaviour Liaise with customers and second-line support to resolve issues efficiently Build in-depth knowledge of the software user interface to provide expert guidance Manage user access, licences, and support site accounts Coordinate application updates for hosted customers Create and update online help materials and support articles Training Produce bespoke client support content Create and maintain training manuals Deliver remote training sessions to customers Contribute to company-wide technical, training, and project documentation Ensure all work aligns with ISO standards and internal policies Skills & Experience Essential Minimum 1 years' experience in a similar support / training role Confident IT user Strong verbal communication and customer-facing skills Excellent active listening and problem-solving ability Strong written documentation skills with good spelling and grammar Ability to learn new systems quickly Desirable Experience with SQL databases Degree in IT, Computer Science, or similar (advantageous) Familiarity with ISO 9001 / ISO 27001 Support portal experience IIS / hosted web applications APSE Train the Trainer qualification Benefits Annual pay review and discretionary bonus Increasing holiday entitlement with length of service Pension scheme Following successful probation: Private medical cover Group life insurance (4x annual salary) Group income protection

Job Title Global Sales Manager Key Information Location: UK or Europe based Working pattern: Hybrid with international travel Salary: Competitive, dependent on experience Bonus: 25% annual performance bonus About the Role We're recruiting a Global Sales Manager for a highly respected international organisation operating in the Business-to-Business financial services sector. The business works with multinational clients worldwide and is known for its consultative, relationship-led approach rather than hard selling. Company values centre around trust, collaboration, innovation, and long-term partnerships, creating an environment where experienced sales professionals can genuinely add value and build lasting client relationships. This is what you'll be doing As a Global Sales Manager, you'll play a key role in driving strategic growth across multinational accounts, working in a complex and international sales environment. You'll be trusted to shape opportunities, influence stakeholders, and deliver commercially strong solutions. Managing and converting strategic opportunities with multinational organisations into long-term global agreements, taking ownership of the full sales lifecycle Building and nurturing senior-level relationships with key stakeholders across globally operating clients, positioning yourself as a trusted advisor Taking a consultative, solution-based approach to complex sales challenges, collaborating closely with internal teams across regions to deliver tailored propositions Proactively generating new leads and developing self-sourced opportunities through networking, market insight, and relationship building Representing the business at industry and networking events to identify and secure high-value, strategic opportunities This is what you'll bring to the team As a Global Sales Manager, you'll bring commercial curiosity, resilience, and a proactive mindset, alongside the ability to work effectively in an international and collaborative environment. Experience in consultative or solution-led sales, ideally involving complex or multinational clients A proven or emerging track record in lead generation and business development Strong communication and relationship-building skills, with the confidence to engage senior stakeholders A self-motivated, target-driven approach with good commercial awareness The ability to work collaboratively across cultures, teams, and time zones Industry experience is beneficial but not essential, and we welcome applications from candidates who may not tick every box but can demonstrate the right attitude and potential. This is what you'll get in return In return, you'll join a dynamic and international organisation that genuinely invests in its people and offers a compelling reward package. Competitive salary with a 25% annual bonus Hybrid and flexible working Generous annual leave entitlement plus bank holidays Market-leading pension contribution(12%) Life assurance and income protection Access to a broad range of flexible benefits and wellbeing support Ongoing training and professional development opportunities Free on site gym Subsidised canteen Clear path of career progression Apply now for more information and to find out how this Global Sales Manager role could be the next step in your career.

Job Title: Sales Manager - Industrial Supplies Location: Cwmbran Employment Type: Full-time Reporting to: [Sales Director / Managing Director] About the Role We are seeking an experienced and driven Sales Manager with a strong background in industrial supplies to lead and grow our sales operations. This role is ideal for a results-focused professional who understands industrial markets, distribution channels, and B2B customer relationships. Key Responsibilities Develop and execute sales strategies to achieve revenue and growth targets Lead, coach, and motivate a sales team to deliver high performance Manage key accounts and build long-term relationships with industrial clients Identify new business opportunities within manufacturing, engineering, construction, and related sectors Monitor market trends, competitor activity, and customer needs Prepare sales forecasts, budgets, and performance reports Work closely with procurement, operations, and marketing teams to ensure customer satisfaction Negotiate contracts, pricing, and terms with customers Key Requirements Proven experience as a Sales Manager or Senior Sales Representative within industrial supplies, technical products, or related B2B sectors Strong knowledge of industrial products, distribution models, and customer buying processes Demonstrated ability to lead and develop a sales team Excellent negotiation, communication, and presentation skills Results-driven mindset with a track record of meeting or exceeding targets Proficient in CRM systems and sales reporting tools Valid driver's license (if field-based role) Desirable Experience managing national or regional sales territories Background in sectors such as manufacturing, engineering, mining, construction, or MRO supplies Relevant sales or management qualification What We Offer Competitive salary plus performance-based bonus Company vehicle / car allowance (if applicable) Career progression opportunities Supportive and professional working environment Ongoing training and development

Job Title Internal Sales Executive Location: Cardiff Working Arrangement: (Office Based- Flexible Hours) Our client is a proud to provide innovative construction solutions and outstanding customer service. The team is built on collaboration, expertise, and a drive to deliver excellence on every project. Looking for an Internal Sales Executive with a construction background to join their growing team and play a key role in supporting their clients and driving sales growth. This is what you'll be doing: As an Internal Sales Executive, you'll be the first point of contact for their customers, providing expert advice and managing sales from enquiry to delivery. You'll work closely with both clients and internal teams to make sure projects run smoothly. Handle inbound and outbound enquiries from contractors, builders, and construction professionals, providing advice and guidance based on your construction knowledge. Prepare accurate quotations and process orders efficiently, ensuring projects stay on track. Build and maintain strong relationships with clients, understanding their requirements and offering tailored solutions. Collaborate with warehouse, logistics, and project teams to ensure timely delivery of materials and services. Identify opportunities to grow sales, cross-sell products, and contribute to the overall success of the team. This is what you'll bring to the team: You'll bring a mix of sales experience and construction knowledge, helping us deliver exceptional service while achieving business targets. Previous experience in construction, building materials, or a related industry. Proven sales experience, ideally in internal or technical sales. Strong communication and interpersonal skills, with the ability to explain technical information clearly. Highly organized, able to manage multiple priorities and follow processes accurately. A proactive approach with a customer-first mindset. This is what you'll get in return: Joining our team means working in a supportive environment where your contribution makes a real impact. We also offer competitive benefits to reward your hard work. Competitive salary with performance-based incentives. Flexible working arrangements. Holiday entitlement and additional perks. Opportunities for career progression and professional development. Great culture Apply now to become their next Internal Sales Executive and join a company that values your expertise and ambition!

Sales Manager We're looking for a driven and people-focused Sales Manager to join a growing business that values ambition, collaboration, and doing things the right way. This is an opportunity to take ownership of a sales function, influence strategy, and lead a team in an environment that rewards initiative and long-term success. This Is What You'll Be Doing As Sales Manager, you'll be responsible for leading sales performance while helping shape the future direction of the business. Leading, motivating, and developing the sales team to consistently achieve and exceed targets, creating a positive and high-performing sales culture Driving sales strategy and execution, balancing hands-on involvement with a clear focus on long-term growth Building strong relationships with key clients and stakeholders, acting as a trusted partner and identifying new commercial opportunities Monitoring performance, pipeline activity, and forecasts, using insight and data to inform decisions and improve results Working closely with other teams to ensure a joined-up approach to customer experience and business growth This Is What You'll Bring to the Team As Sales Manager, you'll bring a combination of leadership ability, commercial awareness, and a genuine passion for sales. Experience in a sales leadership or senior sales role, with a track record of delivering results Strong communication and influencing skills, with the ability to motivate and inspire others A proactive, adaptable mindset and the confidence to take ownership and make decisions An understanding of how to build relationships and identify opportunities in a competitive market A collaborative approach and willingness to learn, grow, and develop alongside the business This Is What You'll Get in Return In return, you'll join a business that recognises contribution and supports progression, offering a role with real influence and room to grow. Competitive salary with performance-related bonus or commission Flexible and hybrid working options Generous holiday allowance Ongoing development and career progression opportunities A supportive, values-led working environment

Yolk Recruitment is pleased to be supporting a highly regarded insurance brokerage with the recruitment of a Commercial Account Handler to join their growing Commercial team. This opportunity arises due to sustained business growth and offers the chance to join a people-focused organisation known for its collaborative culture, strong client relationships, and commitment to professional development. The Role As a Commercial Account Handler, you will play a key role in supporting the delivery of a high-quality service to a diverse portfolio of commercial clients. Working closely with the Branch Manager and Commercial Account Executives, you will help drive retention, compliance, and client satisfaction. Key responsibilities include: Building and maintaining strong relationships with new and existing commercial clients Reviewing and preparing client documentation to ensure accuracy and completeness for the quoting process Supporting Commercial Account Executives to achieve high renewal retention levels Ensuring all activity meets FCA and internal compliance standards Processing and maintaining accurate client data across internal systems Delivering consistently high levels of customer service About You To be successful in this role, you will demonstrate: Strong attention to detail and the ability to manage documentation accurately Confidence building relationships with clients, insurers, and internal stakeholders Experience within commercial insurance, or a strong desire to develop your career in this area A proactive and adaptable approach, with a willingness to learn The ability to process data efficiently and accurately to support informed decision-making This role would suit someone looking to progress their career as a Commercial Account Handler, with full support provided toward professional development and insurance qualifications. Rewards & Benefits Our client offers a comprehensive benefits package, including: 25 days annual leave, increasing to 27 days with length of service (plus bank holidays) Healthcare Cash Plan with access to 17 fully funded benefits Excellent training and development programmes with clear progression routes Fully funded CII professional qualifications Enhanced maternity and paternity policies Cycle to work scheme Gym membership discounts across the UK Discounts on a wide range of insurance and health products High street retailer discounts via a reward and recognition platform Employee Assistance Programme (EAP) Additional benefits will be discussed during the recruitment process.

HR Advisor- £36,000 Yolk Recruitment is working exclusively with a leading insurance company that's been on an exciting growth journey. The business is people-focused and values open communication, collaboration, and flexibility in the way they work. We're looking for an experienced HR Advisor to join a friendly, down-to-earth HR team. You'll be based in Cardiff but will work closely with colleagues across other locations, so occasional travel (around once a month) may be required. This is a varied, hands-on role where you'll play a key part in supporting managers and employees on all aspects of HR. From employee relations to day-to-day advice and guidance, you'll be right at the heart of what's going on. It's a busy environment, but if you enjoy a role with plenty of variety and responsibility, you'll feel right at home here. What the role involves: Act as the first point of contact for day-to-day HR matters, providing guidance and support to managers and employees. Support employee relations, absence management, performance issues, and other sensitive cases. Work closely with managers to guide them through HR processes, ensuring consistency, fairness, and legal compliance. Build strong relationships across the Cardiff site, acting as a trusted point of contact for employees. Collaborate with the wider HR team to deliver a consistent HR approach. Contribute to HR projects and initiatives linked to growth, engagement, and organisational change. Maintain accurate employee records and ensure compliance with legislation and company policies. Deliver training and coaching to managers on HR processes where required. Assist with onboarding, employee engagement initiatives, and payroll processes as needed. What experience you'll need 3-5 years' experience in a fast-paced HR Advisor role Employee relations experience, confident managing complex, and sensitive cases. CIPD Level 5 (or equivalent experience) Why this is a great opportunity: Salary up to £36,000 with bonus scheme Permanent, Full-time. Working Hours are 9am -5:30pm Hybrid working: 3 days in the office, 2 days from home 32 days' annual leave (including bank holidays). Company-paid health cash plan. Pension scheme - 3% employer contribution. Holiday buy scheme - up to 3 extra days per year. Tech scheme - save on the latest tech over 12 months. Cycle to Work scheme - save on a new bike over 12 months. Life assurance (4x salary).

Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated