Office Support & HR

Sales & Customer Service Executive Yolk Recruitment is proud to support the recruitment campaign for a dynamic and innovative company, known for its high-quality products in the manufacturing sector. With recent growth across the UK and into Europe, they offer a rare opportunity to join a business that's truly going from strength to strength. It's a supportive, team-focused environment, where new ideas are encouraged, and employees have the chance to be part of a business that is genuinely shaping the future of its industry. We're now looking for an Sales & Customer Service Executive to join our Ammanford office and play a key role in developing customer relationships and driving business growth. What you'll be doing Processing orders and following up on quotes, turning them into confirmed sales Working closely with Regional Sales Managers to support and grow accounts Building and maintaining relationships with trade customers Re-engaging with lapsed or previous customers, promoting the value and quality of our products Supporting exhibitions, product launches, and customer site visits Keeping accurate records of quotes and enquiries for reporting and analysis What we're looking for Previous experience in sales or customer service (B2B or B2C) A confident communicator who enjoys building relationships Someone proactive who's happy to follow up leads and reach out to new customers Organised and able to manage quotes, orders, and enquiries effectively An interest in learning about products and adding value to customers, not just selling on price If you've worked in sales, account management, or customer service and want to build a career in a growing business, we'd love to hear from you. What's in it for you Salary of £26,651 with Bonus scheme 24 days Holidays plus bank holidays Pension scheme Employee benefits platform with shopping discounts and cashback Christmas shutdown Easy location, with lots of available parking.

External Sales Executive Location: Caerphilly and covering South Wales Salary: Competitive + Commission + Benefits Working Pattern: Hybrid (Field & Office-based) Contract: Full-time, Permanent A career-defining opportunity for a External Sales Executive We are seeking an ambitious and commercially-minded External Sales Executive to join a growing team. This is a key role with responsibility for managing an established customer base while driving new business and identifying growth opportunities within your territory. The position offers the chance to make a real impact, supported by a collaborative team environment and strong career progression opportunities. Key responsibilities include: Developing your territory: Creating and managing a sales plan that aligns with business objectives. Building strong relationships: Engaging with stakeholders at all levels to strengthen customer partnerships. Delivering tailored solutions: Preparing proposals, quotations, and project specifications based on customer needs. Driving new business: Identifying, qualifying, and converting prospects into long-term customers. Meeting and exceeding targets: Consistently achieving agreed sales objectives and contributing to overall business growth. What we're looking for: Previous experience in sales, business development, or account management within technical sales Excellent communication and presentation skills. Strong negotiation and influencing ability. Self-motivated with a proactive approach to achieving targets. Commercially astute with the ability to identify and act on opportunities. What's on offer: Competitive salary plus commission and benefits. Hybrid working with flexibility to balance client visits, office, and home working. Career development with ongoing training and progression pathways. Supportive team culture with opportunities to make an impact. Private healthcare Autonomy to make the role your own 📩 Apply now to learn more about this exciting Business Development Manager opportunity.

We're looking for a motivated and confident Internal Telephone Sales Executive to join a leading repair company in Bridgend. This is a fantastic opportunity for someone with experience in B2B telesales who enjoys building relationships, providing excellent customer service, and driving results. You'll be part of a supportive team, working alongside both internal and external sales colleagues to grow and manage business opportunities within our target market. With full training provided, this role is perfect for someone ambitious who wants to develop a long-term career in sales. What you'll be doing Learning about our business, services, and processes through structured training. Researching and generating new business opportunities with both new and existing clients. Promoting our services confidently via calls, emails, and LinkedIn. Building and maintaining strong customer relationships. Developing your own portfolio of clients and managing key accounts. Working to sales budgets and targets, with the support of your team. What we're looking for Previous experience in telesales within B2B environment. Proven success working to and exceeding sales targets. Confident communication skills, both written and verbal. Strong negotiation and influencing skills. Excellent customer service and relationship-building abilities. Good IT skills (Outlook and Excel knowledge would be an advantage). A positive, enthusiastic, and energetic approach. What will I get in return: Salary: Up to £30k, dependent on experience, with a commission structure Working hours: Monday to Thursday, 8:00 a.m. - 4:30 p.m., with an early 1:00 p.m finish on Fridays Working Pattern: Fully Onsite Company ownership: Become part of an employee-owned company Benefits: Death in service and Life Assurance

Administrator - 5 Months - Haverfordwest - £13.11 per hour Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for a leading Housing Sector provider who require a competent temporary Administrator for a 5 month position,(until the end of March) The Opportunity: This is a role where you will be assisting with a selection of administration tasks and the ability to juggle priorities and work independently will be key. Responsibilities: Attending meetings and following up actions Processing documents Helping deal with an administration backlog Any other ad-hoc duties as required to ensure relevant requirements are met. Requirements: Good understanding of Microsoft Office Good keyboard skills A "can do" attitude Ability to work independently Eye for detail Flexibility in work location and hours A procurement and health and safety background would be desirable Benefits: £13.11 per hour An office which is accessible to town Predominantly office hours with the occasional late finish potentially. Application Process: If you are a strong administrator who has an ability to work independently I would like to hear from you. You will be performing a crucial service to ensure accommodation is maintained and tenants have the right provision. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Training Advisor - General Insurance 📍 South & Mid Wales (Field-Based) | 💼 Permanent | 37 hours 5 days | £29,013 - £32,178 Are you passionate about developing others and making a real impact in the insurance sector? We're looking for an individual with a wealth of experience in the insurance industry and ideally with experience of delivering training to join a leading training provider and support learners across South and Mid Wales. In this role, you'll deliver engaging training in General Insurance and Essential Skills, helping learners achieve their qualifications while building strong relationships with both learners and employers. You'll manage your own caseload, visiting learners in the workplace and virtually, while ensuring quality standards and compliance are met. What you'll be doing: Delivering tailored training and workshops, including CII qualifications Supporting and guiding learners to achieve their apprenticeship goals Building positive relationships with learners and employers Managing your own diary and workload across South & Mid Wales Ensuring high standards of quality, compliance, and learner support What we're looking for: At least 2 years' experience in General Insurance (Personal Lines, Commercial, Underwriting, or Claims) Level 3 CII Certificate in Insurance (Cert CII) or willingness to work towards it Assessing qualification (TAQA or equivalent) - or open to working towards Strong communication, organisational, and IT skills Full UK driving licence and access to a vehicle - essential What's on offer: Salary £29,013, rising to £32,178 £28,013 if not yet assessor qualified Full-time, permanent position (37 hours, 5 days a week) Ongoing professional development and training Opportunity to make a real difference in learner journeys 🔹 If you're ready to take your insurance expertise into a rewarding training role, I would love to hear from you.

Executive Assistant- Strategic Level Llantrisant | Hybrid | 9 day fortnight Salary: £35,0000 + I am looking to speak confident and experienced Executive Assistant to work in a fast-paced manufacturing environment. This isn't your average EA role - you'll act as a trusted partner to senior leaders, helping them stay focused on the big picture by managing their day-to-day demands and contributing to strategic priorities. This is a brilliant opportunity for someone who thrives in a fast-paced environment, enjoys working proactively, and wants to be part of a business steeped in history but focused on the future. What you'll be doing You'll be the right hand to the Executive Team, keeping things running smoothly and supporting on strategic priorities. This includes: Managing busy diaries, inboxes, travel, and meetings Preparing board papers and presentations Attending meetings, taking minutes, and following up on actions Supporting on key projects and driving tasks forward Helping improves internal processes and ways of working Acting as a key point of contact across teams and stakeholders Supporting LinkedIn activity and professional communication What experience you'll bring to the team EA experience to Director / Executive Level Brilliant organisation skills and the ability to juggle multiple priorities A calm, professional approach - even under pressure Excellent written and verbal communication skills Proactive mindset - you'll spot what needs doing and just get on with it Confident with Microsoft Office (Word, PowerPoint, Excel, Outlook) Friendly, approachable and a team player What's in it for you Salary £35,000 plus Hybrid working model with a 9-day fortnight 27 days annual leave plus bank holidays Free life assurance, Access to a health plan, purchase annual leave, retail discounts and canteen on site. Great benefits package- loads to discuss with you! Sound like your next move? Apply now or get in touch to learn more - we're happy to talk through the role and help you decide if it's the right fit. ​

Travel Claims Handler Cardiff (Hybrid Working) Yolk Recruitment are working with a growing insurance services provider in central Cardiff who are looking to welcome a new Travel Claims Handler into their friendly, supportive team. This is a full-time, permanent role with a hybrid working model (2-3 days in the city centre office). If you've got experience in travel claims and are looking for a role where your hard work is noticed, your ideas are valued, and you'll be part of a close-knit team that works together to achieve great results, then this could be the perfect move for you. The company partners with some of the UK's best-known car and travel insurance brands, and pride themselves on delivering a first-class service across claims handling, underwriting, customer care, pricing and more. They're passionate about their people, offering a positive working environment with plenty of support and opportunities to grow. What you'll be doing: Providing excellent customer service, supporting people through their claims journey. This will be via email and telephone. Reviewing and assessing travel claims fairly, including liability and compensation. Spotting potential fraud and recovery opportunities to protect customers and the business. Supporting the Claims Team Leader with day-to-day tasks. Managing your caseload proactively and efficiently. Negotiating fair and accurate settlements. What you'll bring: At least 12 months' experience in a travel insurance claims role (essential). Strong communication skills, with confidence to coach and share feedback. A team player who's organised, self-motivated and deadline-focused. Knowledge of regulatory and compliance requirements within insurance. A caring, customer-first approach with the ability to handle sensitive claims professionally. Why you'll love working here: 33 days' annual leave (25 days + bank holidays), rising with service. Flexibility to buy or sell up to 5 days' holiday per year. Hybrid working - enjoy the balance of home and office. Regular salary reviews to reward your development. Nest pension scheme. Discounts on technology, wellbeing, and lifestyle perks. Cycle to Work scheme. Employee Assistance Programme for extra support. Optional healthcare and dental plans.

German-Speaking Customer Service Executive Location: Newport Hours: 39 hours per week, Monday to Friday - early friday finish Hybrid Working: Fully office-based Salary: Competitive, with a strong benefits package Join a Global Business That Values Your Language Skills This is an excellent opportunity to join a well-established, market-leading organisation within the manufacturing sector. Known for their quality products and commitment to excellent service, this business thrives on strong, long-term relationships with customers across the UK and internationally. We're looking for a German-speaking Customer Service Executive to join their friendly, professional team. This is a fantastic opportunity to use your language skills daily while delivering exceptional service to international clients. What You'll Be Doing as a German-Speaking Customer Service Executive You'll play a key role in supporting customers across the German-speaking market, providing outstanding service from initial enquiry through to delivery. Acting as the first point of contact for German-speaking customers, providing support in both written and spoken German. Processing and checking customer orders accurately via in-house systems, ensuring timely and smooth delivery. Liaising with internal departments to track orders, resolve delivery queries, and communicate updates to customers clearly and professionally. Supporting the sales team with accurate product, order, and delivery information to assist in their ongoing sales activities. Handling customer complaints where necessary, raising replacements or credits, and ensuring positive outcomes for all parties. What You'll Bring to the Team As a German-speaking Customer Service Executive, you'll be friendly, proactive, and thrive on delivering high-quality service. Fluent in German, both written and spoken, with excellent communication skills in English too. Previous experience in a customer service environment, ideally within a fast-paced or international setting. A confident communicator with a professional and clear telephone manner. Strong organisational skills, able to manage your workload effectively and prioritise tasks. Good IT skills, comfortable using Microsoft Office and internal systems. What's in It for You This business genuinely values its people and offers a great working environment alongside a strong benefits package: Competitive salary 25 days holiday Non-contributory pension and life assurance after 2 years Private healthcare after 5 years Subsidised onsite facilities The opportunity to use your language skills daily in a supportive, professional environment

Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated