
Office Support & HR


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Administrator
Cardiff
Administrator - Cardiff City Centre - £25,000 Full-Time and Part-Time Position Available - Immediate Start Are you looking to join one of Wales' top legal firms with strong ties to the local community? We are seeking a motivated Administrator to support our Secure Lending Team, providing high-quality administrative assistance in a friendly, professional environment. You'll be working within a small, supportive team to help ensure the smooth processing of mortgage-related documents and client communications. Key Responsibilities: Communicating with customers, brokers, and lenders via telephone and email Managing the administration of paperwork and processes relating to mortgages Submitting applications to the Land Registry and handling any follow-up queries Closing completed files and ensuring accurate storage and record-keeping What We're Looking For: Basic experience with Microsoft Office packages Previous experience in administration or customer service A proactive, detail-oriented approach Full training and shadowing will be provided What You'll Receive in Return: £25,000 30 days of holiday (including Christmas shutdown) Private Medical Cover Life Insurance Employee Assistance Programme (EAP) Free City Centre Parking Regular staff social events Join a firm where you'll be valued, supported, and encouraged to grow your career. Apply today to start your journey with a company that truly makes a difference in its community.
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Executive Assistant to the Chief Executive
Bristol
Executive Assistant to the Chief Executive Salary: £36,430 - £37,362 Location: Bristol (Hybrid Working) Benefits: 28.9% Pension Contribution Yolk Recruitment are recruiting for an exciting new role within the public sector for an Executive Assistant. The Executive Assistant is accountable for managing the chief executive's diary, correspondence and travel, ensuring they have everything they need to work effectively; providing administration and project support when required. The EA oversees the work of other personal assistants in the team and works closely with the Chief of Staff and wider chief executive's office to maximise the impact of the CE's time. In this role, you will be working as part of a team to make informed decisions and act promptly to various tasks. Our client is looking for someone with a strong administration background or Executive Assistant to join this new role in supporting the delivery of their services. Overseeing the work of the personal assistants to the chief executive and the chair, anticipating and delegating tasks as appropriate and ensuring appropriate cover across the team. Overseeing and delivering high quality administrative support, including diary and mailbox management, meeting logistics, arranging travel and managing correspondence. Ensuring the CE and chair are well prepared for each day, anticipating their needs and ensuring all diary detail is correct, day packs are prioritised and up to date, and papers and briefings are available on time and in the correct format. Handling and responding to internal and external queries effectively, autonomously, and accurately representing views of the chief executive. Maintaining administrative systems and databases, in line with organisation-wide policies where appropriate, to enable effective team working and information management. Building effective working relationships with external stakeholders and maintaining the highest standards of professional and effective communication, while handling sensitive information with discretion. Supporting in meetings where required, drafting and circulating agendas and minutes promptly, and following up efficiently and robustly on outstanding actions. Maintaining a strong understanding of the chief executive's priorities and the wider context in which the organisation operates, to effectively prioritise the chief executive's time and the work of the team, while effectively escalating risks. Demonstrating a commitment to continuous improvement, identifying and progressing improvements to administrative systems and team ways of working. Providing project support and delivering tasks as required on the chief executive's behalf, working closely with other members of the chief executive's office Essential Skills: Previous experience as an Executive Assistant or in another administrative role supporting a senior leader. Strong organisational and time management skills with the ability to prioritise and manage multiple tasks and make effective decisions in-line with the strategic priorities of the senior leader Highly proficient with Microsoft Office For further information about this opportunity, please contact Branwen Johns at Yolk Recruitment The deadline for applications is Friday 30th of May with a view to hold interviews the week commencing June 9th.
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Buyer
Llanelli
Buyer Swansea £28,000 - £32,000 + benefits Yolk Recruitment is proud to be supporting a well-established food manufacturing business with a rare opportunity to join their procurement team. This is a great fit for someone with purchasing experience who's looking to take ownership of their own product area in a role that offers the perfect balance of pace, responsibility and long-term potential. You'll be joining a stable, supportive supply chain team, working on-site with experienced colleagues who value collaboration and attention to detail. The workload is well-paced - not overwhelming, but consistent - and the business is big on internal development, with a proven track record of promoting from within. If you're looking for a role that will grow with you, in a business that actively supports career progression, this could be a perfect next step. This is what you'll be doing Maintaining stock levels across site and external storage locations. Monitoring forecasts and placing timely orders with multiple suppliers. Raising purchase orders, tracking deliveries and resolving any discrepancies. Liaising with suppliers to ensure delivery accuracy and continuity of supply. Working cross-functionally with Production, NPD, Technical, Finance and Operations to support efficient operations. Approving invoices and managing delivery documentation. Ensuring all items meet quality and specification standards and liaising with suppliers where necessary. The experience you'll bring to the team Previous purchasing experience Analytical and organised with excellent attention to detail. Strong communication skills And this is what you'll get in return A supportive, well-balanced workload in a respected business. Flexible start times (typically between 6:00am and 8:30am and finishing as early as 2.30pm). On-site parking, subsidised canteen, workplace pension and holiday allowance. Career progression opportunities - this company promotes from within and develops future leaders. Are you up to the challenge? Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme, so if you know someone who would be great for this position, please get in touch. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
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Sales Development Executuve
Cardiff
Job Title: Sales & Lead Generation Executive Key Information: 📍 Location: Cardiff (Hybrid ) 🖥️ Working Pattern: Full-time, Permanent 🌍 Region: Cardiff Be Part of a Growing International Team This is your chance to join a well-established, globally active organisation providing services across 50+ countries. With access to data on over 200 million companies and a newly launched SaaS platform, the business is driving innovation in the B2B financial services space. Working within the Western Europe region, you'll be part of a team that values ambition, teamwork, accountability, and continuous improvement. If you're looking to make a real impact in a role that blends , sales, and customer engagement - this could be the perfect fit. This is What You'll Be Doing You'll be joining as an SME Sales & Lead Generation Executive, working across marketing, lead generation and sales to support growth in the UK and Irish markets. Your focus will be on promoting a new SaaS solution and building lasting customer relationships. Lead the creation and execution of email marketing campaigns, from concept through to reporting and optimisation. Build and manage a sales pipeline, generating leads through digital marketing, website optimisation, and direct outreach. Promote and sell a new SaaS credit management platform, managing the full sales cycle from first contact to close. Collaborate with internal teams to enhance the customer journey, improve website SEO, and create campaign landing pages. Act as the go-to for inbound queries related to the SaaS product, ensuring timely, informative responses and strong conversion rates. This is What You'll Bring to the Team As the Sales & Lead Generation Executive, you'll need to be confident, organised and commercially aware. You'll be comfortable working in a fast-paced environment, with a genuine passion for marketing, sales and customer success. A proactive mindset and an ability to manage multiple priorities with minimal supervision. Strong communication skills - both written and verbal - and a flair for presenting ideas persuasively. Some experience with email marketing tools, CRM systems, or lead generation software would be an advantage. A good grasp of Microsoft Office and a basic understanding of website content and SEO principles. A collaborative, adaptable attitude - ready to take on new challenges and support your wider team. This is What You'll Get in Return We believe that great people deserve great rewards. This role offers the chance to work on exciting projects in a supportive environment that values development and success. 💻 Flexible hybrid working - 2 days in the office, the rest from home 💷 Salary of £30k + performance-based bonus 🌴 Generous holiday allowance plus bank holidays 🚀 Ongoing training, development, and career progression opportunities 🤝 A collaborative, international team culture Unrivalled benefits package Apply now for more information and to take your next step in a commercially-focused, growth-driven role.
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Customer Service Co-ordinator
Port Talbot
Customer Service Coordinator - Port Talbot- Salary: £26,250 Yolk Recruitment is partnered with a well-established, world-class engineering manufacturer who are looking for a Customer Service representatives who will be the go-to contact for our established customer base-managing queries, liaising with internal teams, and ensuring a smooth, efficient journey from order to delivery. What you'll be doing in this role: Act as the first point of contact for customer queries, ensuring a professional and timely response. Build and nurture long-term relationships with valued customers. Collaborate closely with internal departments to coordinate and fulfil customer orders. Monitor order and production status, providing regular updates to customers. What experience you will bring to the team: Experience in supporting customers over the telephone, ideally within manufacturing, supply chain, or logistics-but we're open to other backgrounds. Experience of processing orders and keeping customers up to date Familiarity with CRM or ERP systems (SAP knowledge is a plus). This what you'll get in return: Salary of £26,250 with access to a bonus scheme Enjoy a great work-life balance with a Monday-Friday schedule and early finish every Friday! This role is based fully in the office 25 days holiday plus bank holiday On-site parking and convenient location just off the M4 Apply now for more information!
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Customer Service Agent- Redhill
Redhill
Customer Service Agent- Redhill- £24,500 Yolk Recruitment are seeking passionate Customer Service Agents, your mission will be simple: deliver brilliant customer service every single day. We are working exclusively with a company in financial services in Redhill. You'll be at the heart of our customer interactions-offering guidance, resolving issues, and providing a positive experience at every touch point. You'll be working within a supportive contact centre of around 20 team members, where collaboration is key. You will receive of in-depth training to set you up for success. What you'll be doing: You'll help customers understand their finance agreements over telephone, email and via other platforms You will be working resolving queries quickly and confidently If you directly cant support with someone you will liase internally to ensure customers satisfaction. What experience will you need: Ideally, experience in customer service ideally speaking to customers on the telephone. Strong listening and communication skills The ability to stay calm and solve problems efficiently Good organisational and time management skills A team-first attitude and a willingness to learn Bonus: Knowledge of the motor finance industry What You'll Get in Return Salary of £25,500 Mon-Friday working hours. 26 days holidays plus bank holidays A permanent, full-time role on site (with options for hybrid in the future) Private medical cover High street discounts Ongoing career development and growth opportunities Its an easily accessible location, with train/bus links and free parking.
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Customer Service Agent
Nantgarw, Rhondda Cynon Taff
Customer Service Agent- Near Pontypridd- £24,500 Yolk Recruitment are seeking passionate Customer Service Agents, your mission will be simple: deliver brilliant customer service every single day. We are working exclusively with a company in financial services near pontypridd. You'll be at the heart of our customer interactions-offering guidance, resolving issues, and providing a positive experience at every touch point. You'll be working within a supportive contact centre of around 20 team members, where collaboration is key. You will receive of in-depth training to set you up for success. What you'll be doing: You'll help customers understand their finance agreements over telephone, email and via other platforms You will be working resolving queries quickly and confidently If you directly cant support with someone you will liase internally to ensure customers satisfaction. What experience will you need: Ideally, experience in customer service ideally speaking to customers on the telephone. Strong listening and communication skills The ability to stay calm and solve problems efficiently Good organisational and time management skills A team-first attitude and a willingness to learn Bonus: Knowledge of the motor finance industry What You'll Get in Return Salary of £25,500 Mon-Friday working hours. 26 days holidays plus bank holidays A permanent, full-time role on site (with options for hybrid in the future) Private medical cover High street discounts Ongoing career development and growth opportunities Its an easily accessible location, with train/bus links and free parking.
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People Operations Co-ordinator
Cardiff
📣 NOW HIRING: People Operations Coordinator 📍 Cardiff | Full-Time | 12-Month Contract | Hybrid Working I'm working with an exciting law firm who are looking for a People Operations Coordinator to join their friendly and fast-paced HR team. This is a brilliant role for someone who's organised, detail-driven, and comfortable juggling multiple priorities. You'll be a key part of a 30-person HR function in a firm known for its collaborative culture, people-first values and an impressive global portfolio. 💼 What you'll be doing: Owning the onboarding process - contracts, IT, right-to-work checks Coordinating payroll queries and updates Drafting contractual changes (hours, roles, promotions, etc.) Managing employee lifecycle admin through the HR system Being the first point of contact for all things HR Supporting process improvements and HR compliance tasks 🌟 Why this role? A team that genuinely supports one another Exposure to a wide range of HR and payroll processes Hybrid working and a great Cardiff office location A role where your input is valued from day one 💬 Sound like your kind of role? Let's have a chat - Drop me a message or give me a call! #HRJobs #PeopleOperations #CardiffJobs #HiringNow #HRCoordinator #HybridWorking #ContractRole
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Sales Manager
Newport
Job Title: Sales Manager Key Information: 📍 Location: Near Newport, South Wales 💼 Employment Type: Full-Time, Permanent 🏠 Hybrid Working: Available (office-based with flexibility) 💰 Salary: Up to £65,000 + Commission + Benefits Join A Growing Team A well-established and trusted company located near Newport, known for delivering top-quality products and exceptional customer service. As they continue to grow, they are looking for a Sales Manager who shares their values of integrity, reliability, and innovation. This is a fantastic opportunity to step into a leadership role where you can shape the future of their sales strategy and drive tangible results. This is what you'll be doing As their new Sales Manager, you'll play a pivotal role in leading the sales function, developing business opportunities, and mentoring a small but high-performing team. Developing and executing a sales strategy to meet growth targets across South Wales and surrounding areas. Building and maintaining strong relationships with key clients, identifying opportunities for upselling and cross-selling. Leading and supporting a small team of sales reps, setting clear goals and fostering a high-performance culture. Identifying new market opportunities, tendering for larger contracts, and expanding into new sectors. Collaborating with senior leadership to align sales goals with the wider business strategy. This is what you'll bring to the team You'll be an experienced Sales Manager or a senior sales professional ready to step up, with a strong understanding of the industrial supplies or B2B sector. A proven track record in business development, account management, or technical sales. Strong leadership and communication skills, with the ability to inspire and motivate others. A commercial mindset with a strategic approach to growing revenue and margin. Confidence in working with data and reporting tools to track performance and forecast growth. A flexible and solutions-focused approach, with a genuine passion for building customer relationships. This is what you'll get in return We believe in rewarding our people - not just with competitive pay, but with a working environment that values balance, trust, and development. Salary up to £65,000 (depending on experience) Performance-based commission structure Flexible hybrid working model 25 days holiday + bank holidays Supportive leadership and opportunities for career growth A close-knit, collaborative team culture
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Customer Service Coordinator- £26,250
Port Talbot
Customer Service Coordinator - Port Talbot- Salary: £26,250 Yolk Recruitment is partnered with a well-established, world-class engineering manufacturer who are looking for a Customer Service representatives who will be the go-to contact for our established customer base-managing queries, liaising with internal teams, and ensuring a smooth, efficient journey from order to delivery. What you'll be doing in this role: Act as the first point of contact for customer queries, ensuring a professional and timely response. Build and nurture long-term relationships with valued customers. Collaborate closely with internal departments to coordinate and fulfil customer orders. Monitor order and production status, providing regular updates to customers. What experience you will bring to the team: Experience in supporting customers over the telephone, ideally within manufacturing, supply chain, or logistics-but we're open to other backgrounds. Experience of processing orders and keeping customers up to date Familiarity with CRM or ERP systems (SAP knowledge is a plus). This what you'll get in return: Salary of £26,250 with access to a bonus scheme Enjoy a great work-life balance with a Monday-Friday schedule and early finish every Friday! This role is based fully in the office 25 days holiday plus bank holiday On-site parking and convenient location just off the M4 Apply now for more information!
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Internal Sales Executive
Cardiff
Internal Sales Executive 📍 Location: Cardiff 💰 Salary: Competitive, with bonus opportunities 🕒 Hours: Full-time, permanent 🏡 Working Pattern: Office-based 🏗️ Industry: Construction Join a National Leader in Construction Supplies Leading name in the construction supply industry, known for our strong reputation, reliable service, and nationwide reach. As part of their continued growth, our client is on the lookout for a confident, customer-focused Internal Sales Executive to join our busy Cardiff branch. Our clients reputation is built on trust, teamwork, and long-standing relationships-with both their clients and people. If you thrive in a fast-paced environment and enjoy helping customers find the right solution, we'd love to hear from you. This is what you'll be doing As a new Internal Sales Executive, you'll play a central role in the day-to-day sales operations in the Cardiff branch. You'll be the friendly, knowledgeable voice our customers rely on when they need materials, advice, or just a quick quote. Handling inbound sales enquiries via phone, email, and in-person from trade and construction clients. Quoting, pricing, and processing orders efficiently while ensuring excellent customer service. Building strong relationships with both new and existing customers-your product knowledge and service will keep them coming back. Collaborating with external sales and logistics teams to ensure seamless customer experiences. Keeping up to date with product ranges and promotions, so you're always one step ahead. This is what you'll bring to the team As a confident Internal Sales Executive, you'll enjoy speaking with customers, solving problems, and making sure they get what they need-on time and on budget. A background in internal sales or customer service, ideally within construction, trade or building supplies. Strong communication and organisation skills-you know how to juggle multiple enquiries and keep things moving. A genuine interest in helping customers, whether they're experienced contractors or first-time buyers. Team player mentality, ready to jump in and support colleagues when needed. A proactive, solutions-focused attitude-you like to get things done. This is what you'll get in return Rewarding our people and creating a great place to work. Competitive salary with performance-based bonus opportunities 25 days holiday + bank holidays, increasing with service Pension scheme and staff discounts On-site parking and modern office environment Supportive, down-to-earth team culture with real career growth opportunities
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Project Manager
Maesteg
Yolk Recruitment is proud to be partnering with a highly respected and innovative manufacturing organisation to recruit a Project Manager. This is an exciting opportunity to play a key role in delivering multiple, high-impact projects and join a market-leading manufacturer at the forefront of innovation. Key Responsibilities: Work closely with internal teams and external clients to define project scopes Collaborate with project sponsors and stakeholders to understand project requirements, deliverables, timelines, and associated costs. Coordinate internal resources for the flawless execution of projects Support the creation and ongoing refinement of project plans to keep initiatives on track and on budget. Allocate project tasks based on individual strengths, capacity, and realistic timelines, following internal agreements. Monitor project progress and proactively address risks, concerns, or delays. Report regularly on project status to the Executive team Build strong relationships across departments, suppliers, and clients to ensure smooth project execution. Promote continuous improvement and contribute to the business's strategic objectives. What You'll Bring: Experience delivering multiple projects (Ideally within a manufacturing or engineering environment but open to industry) Experienced in initiating projects, planning, delegating, managing and risk mitigation. Proven ability to manage multiple projects simultaneously, with strong planning and prioritisation skills. A keen eye for detail, coupled with the ability to see the bigger picture and drive results. Exceptional communication skills, with the ability to influence stakeholders at all levels. Confidence in using Microsoft Office and project tracking tools. What you will get in return: Salary: £35,000-£45,000 Working arrangements: 4 days/week, 1 day work from home (flexibility on hours and working from home) Benefits: 4% pension, 24-hour access to GP service for you and family), electric car scheme, L&D investment, free fruit, discount benefits platform. If you're a driven Project Manager with a passion for delivering real results and want to be part of a forward-thinking, supportive team, then we want to hear from you.
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Senior Administrator
Broughton
Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated
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Charlotte Singleton is a great recruiter. She was calm and methodological in her approach, always giving timely feedback as to any developing events. I was always very aware of the state of play, never being left to guess. Charlotte's disposition is one of calmness and professionalism, even in the face of my annoying questions and constant pushbacks. I felt this transparent approach was extremely valuable for me.
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Very highly recommend Yolk for their excellent service. I am thrilled with our new hire. Yolk were very patient, listened to my wants and ideas, and gave great advice. We would not hesitate to use Yolk Recruitment for any future hiring needs. Well done Yolk Team!
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The Royal Mint has worked closely with Yolk Recruitment since 2009.They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they represent. Should I need advice or guidance on a particular role, I know I can trust the team at Yolk to provide me with an unbiased, professional and honest consultation which I value.
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We have worked with Yolk for a couple of years and have always found that they take the time to understand your needs as a company. We have a different way of recruiting and the team are very accommodating and helpful, while other agencies refused to work the way we wanted. Since working with Yolk, we have had less staff turn over than when we have used other agencies. They do a great job and I have recommended people looking for jobs to use t...
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We have used Yolk to fulfil a number of vacancies across our 2nd Charge business. The calibre of applicant delivered has always been as specified and we have had a great degree of success throughout our relationship. I would have no hesitation in recommending Yolk as a provider of Recruitment Services.
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We have been using Yolk for two years for both temporary & permanent recruitment and have had great success with team. Every time we need to go to market the consultants always take the time to fully understand the role and the requirements I have for the person I am looking for. The level of attention we receive regardless of the role(s) is fantastic and always put me at ease that we will have a successful period of recruitment.
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Lauren Cubitt
Senior Principal Consultant | Office Support
Lauren possesses extensive knowledge of the Commercial and Office Support space across the South Wales market.
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Cheryl Williams
Consultant | HR
Cheryl specialises in HR and Office Support UK-wide, bringing with her diverse commercial experience spanning over 20 years.
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Charlotte Singleton
Consultant | Office Support
Charlotte understands the demand of the support sector and guarantees dedication and consistency, always on your wavelength.
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David Jenkins
Sales Director
David identifies opportunities for Yolk to partner with clients who are undergoing growth, discovering how we can take them to the next level.
