Office Support & HR

HR Manager - Haverfordwest Yolk Recruitment is pleased to be exclusively supporting an award-winning food manufacturer in Haverfordwest as they look to appoint an HR Manager to play a key role in shaping their people agenda. This is a great opportunity for an HR professional who enjoys being visible on site, building strong relationships with managers and employees, and who is passionate about developing people, strengthening leadership capability, and creating clear succession plans for the future. The role As HR Manager, you'll work closely with the Head of People and Senior leaders to support both the day-to-day HR needs of the business and its longer-term people plans. Your focus will include: Partnering with managers to coach and develop leadership capability across the site. Leading recruitment and talent attraction activity, with a strong focus on hiring for potential as well as experience. Driving training, development, and career pathways, including succession planning for key roles. Supporting managers with employee relations matters, providing clear, practical, and commercially balanced advice. Playing an active role in engagement, wellbeing, and performance initiatives to help create a positive and supportive working environment. What we're looking for Solid experience in a hands-on, generalist HR role, ideally within manufacturing, engineering, retail, or hospitality. A genuine interest in people development, coaching and building future talent pipelines. Proven experience of managing end-to-end recruitment and supporting managers through hiring decisions. Experience supporting learning and development activity, with exposure to succession planning and internal progression. Confident communicator with the ability to build strong, credible relationships at all levels. What's in it for you Salary of £40-45k. Fully on-site role, working Monday to Friday, 8am - 4.30pm- can be flexibility on hours if required. 33 days' holiday including bank holidays Private medical insurance, life insurance, cycle-to-work scheme and enhanced maternity and paternity leave

Vetting Officer - 12 months - Stevenage -£20 per hour -Immediate start Do you have a background in checking documents and have an eye for detail? If so this could be for you. My client is in need of a Vetting Officer and your familiarity with vetting processes and interpersonal skills will be maximised What you'll be doing: Support Recruitment in obtaining security clearances and checks for all new employees. Be point of contact for vetting issues/problems. Work with external IT platform to obtain and update security clearances. Liaise with UKSV and other external agencies when appropriate. What you will bring to the role Excellent interpersonal skills Ability to work as part of a team Experienced on the use of Electronic Vetting Databases Can do positive attitude for success What you will get in return: £20 per hour Hybrid working environment with 3 days on site Likely for the role to be extended If you are an experienced vetting agent with good Microsoft Office knowledge and can travel to Stevenage this could be a great opportunity. Please express your interest by applying or contacting:

HR & Payroll Administrator - 12 months - Immediate start - £15.96 per hour Are you a competent and contentious HR & Payroll administrator who wants to bring their skills to a new role? If so this could be for you. My client is in need of a HR and Payroll Administrator and where your adaptability and accuracy will be utilised and appreciated. What you'll be doing: Act as the first point of contact for all time and attendance-related queries from employees, managers and HR, resolving issues in a timely and professional manner Resolve any error / warning messages generated in the Time & Attendance appsheet thereby ensuring accuracy of data. Manage the weekly and monthly data upload files and enter any manual adjustments/entries as required. Completion of payroll input sheet, new hire forms and as required, various HR Administration forms Ensure the accurate and timely entry of employee hours, overtime, sick leave, holidays, and other leave types. Any other ad-hoc duties: What you will bring to the role Proven experience working in a similar HR or administration role Ideally have manufacturing sector experience A high level of integrity and discretion when handling sensitive employee information Excellent verbal and written skills What you will get in return: £15.96 per hour 35 hour working week Work 4.5 days between the hours of 07:00-19:00 Strong potential of extension If you are an experienced HR and Payroll Administrator who can deal with a variety of processes then I would like to hear from you, please e-mail: to express your interest. This is a great opportunity to work for an established company and to expand your knowledge and use your insight.

HR Advisor - Broughton - 6 months + - Immediate start - £21 per hour (DOE) Are you a competent and contentious HR Adviser who wants to bring their skills to a new role? If so this could be for you. My client is in need of a HR Adviser and your deep knowledge of HR processes and systems will be utilised and your knowledge appreciated. If you are an HR guru this could be the perfect opportunity. What you'll be doing: Alert HR BPs on HR risks by gathering and analysing data such absenteeism, E&C training completion, time management etc. Support talent Management activities for the HR function including support to Compass on People matters (Well-being, Succession Plan, Development Path) Master HR processes and provide support to the HR team: Help the team with deployment of HRBP campaigns Helping review policies, suggest improvements, and champion a positive work culture Any other ad-hoc duties: What you will bring to the role Strong IT and data analytic skills Previous experience in HR, ideally in the legal, payroll, recruitment or analyst areas. Clear communicator, who encourages stakeholder engagement You need to be in easy commutable distance What you will get in return: £21 per hour 35 hour working week Work 4.5 days between the hours of 07:00-19:00 Strong potential of extension If you are an experienced HR Officer who can deal with a variety of HR scenarios then I would like to hear from you, please e-mail: to express your interest. This is a great opportunity to work for an established company and to expand your knowledge and use your insight.

Account Manager - Manufacturing Key Information Points Location: Blackwood Salary: 35k + bonus Working pattern: flexible working available Sector: Electronic Manufacturing / B2B We're recruiting on behalf of a well-established and growing manufacturing company known for quality, reliability, and long-term customer partnerships. The business has a strong people-first culture, valuing collaboration, accountability, and continuous improvement. This is a great opportunity for an Account Manager who enjoys building relationships, working with technical products, and being part of a company where your contribution genuinely makes an impact. You'll be joining a supportive team that encourages development and values doing things the right way. This is what you'll be doing As an Account Manager, you'll take ownership of customer relationships and play a key role in driving both customer satisfaction and commercial growth. Managing a portfolio of existing B2B customers, acting as the main point of contact and ensuring a high standard of service throughout the customer lifecycle Building strong, long-term relationships by understanding customer needs, industry challenges, and technical requirements Identifying opportunities to grow accounts through new projects, upselling, and cross-selling relevant products or services Working closely with internal teams such as engineering, production, and supply chain to ensure customer requirements are delivered accurately and on time Supporting commercial activity including quotations, pricing discussions, forecasting, and general account planning This is what you'll bring to the team To be successful as an Account Manager, you'll bring a mix of commercial awareness, communication skills, and a customer-focused mindset. Experience in account management, sales, or a customer-facing role within a B2B environment An interest in technical, manufacturing, or engineered products, with the ability to learn and understand specifications Strong relationship-building and communication skills, both internally and externally A proactive approach with the confidence to manage multiple accounts and priorities A team-oriented attitude with a willingness to collaborate and contribute This is what you'll get in return In return, the company offers a supportive environment, opportunities for progression, and a package designed to attract and retain good people. Competitive salary with performance-related bonus Early Friday finish with every other Friday off Generous holiday allowance A positive, collaborative working culture Opportunities for development within a growing business Free on site parking Apply now for more information.

Our client is a family-run metal protective coatings business specialising in galvanizing, powder coating, wet painting, and shotblasting. Established in 1969 and based in the heart of Cardiff. The business has built a strong reputation for quality, reliability, and looking after its people. They offer secure, long-term employment and value practicality, loyalty, and a hands-on approach. Our client is looking for an experienced, hands-on HR Generalist to provide comprehensive HR and payroll support within a busy, site-based operational environment. This role will act as the first point of contact for all HR-related matters, supporting managers and employees across the full employee lifecycle, from recruitment and onboarding through to employee relations and exits. You will provide practical, legally compliant advice on absence, disciplinary, grievance and performance matters, ensuring consistency, fairness and compliance with UK employment law. The role also involves maintaining accurate HR systems and records, coordinating probation reviews, appraisals and training, and supporting engagement and communication initiatives across the site. You will work closely with operational managers and health and safety colleagues to ensure people processes align with safety, compliance and business needs. In addition, you will be responsible for weekly payroll processing for hourly paid employees, ensuring accurate calculations, compliance with HMRC requirements, and timely resolution of pay-related queries (or developing payroll capability with training provided). The ideal candidate will be CIPD Level 5 qualified (or above), have proven HR generalist experience, be confident working independently, and take a pragmatic, people-focused approach in a fast-paced operational setting.

External Sales Executive Location: Caerphilly and covering South Wales Salary: Competitive + Commission + Benefits Working Pattern: Hybrid (Field & Office-based) Contract: Full-time, Permanent A career-defining opportunity for a External Sales Executive We are seeking an ambitious and commercially-minded External Sales Executive to join a growing team. This is a key role with responsibility for managing an established customer base while driving new business and identifying growth opportunities within your territory. The position offers the chance to make a real impact, supported by a collaborative team environment and strong career progression opportunities. Key responsibilities include: Developing your territory: Creating and managing a sales plan that aligns with business objectives. Building strong relationships: Engaging with stakeholders at all levels to strengthen customer partnerships. Delivering tailored solutions: Preparing proposals, quotations, and project specifications based on customer needs. Driving new business: Identifying, qualifying, and converting prospects into long-term customers. Meeting and exceeding targets: Consistently achieving agreed sales objectives and contributing to overall business growth. What we're looking for: Previous experience in sales, business development, or account management within technical sales Excellent communication and presentation skills. Strong negotiation and influencing ability. Self-motivated with a proactive approach to achieving targets. Commercially astute with the ability to identify and act on opportunities. What's on offer: Competitive salary plus uncapped commission and benefits. Hybrid working with flexibility to balance client visits, office, and home working. Career development with ongoing training and progression pathways. Supportive team culture with opportunities to make an impact. Private healthcare Autonomy to make the role your own

Trainer - Customer Support Location: Bristol - Hybrid Salary: £27,000 Yolk Recruitment is proud to be supporting one of our established and growing software clients in their search for a Trainer - Customer Support to join their friendly and collaborative support team. Our client is a UK-based software provider with over 20 years' experience delivering high-quality, configurable asset management solutions to customers both nationally and internationally. They are known for their strong customer focus, commitment to quality, and collaborative working culture. This is a blended role combining front-line customer support with technical training, documentation, and knowledge sharing, ideal for someone who enjoys helping users while developing training materials and delivering sessions. The Role Reporting to the Customer Support Manager, you will work alongside experienced members of the support team to assist customers with day-to-day system usage, technical issues, and training needs. Full product training is provided, with a structured probationary period and monthly check-ins to support your development. Key Responsibilities Customer Support Provide front-line support via phone, MS Teams, email, and support portal Replicate and verify reported issues Log detailed bug reports including process flows and system behaviour Liaise with customers and second-line support to resolve issues efficiently Build in-depth knowledge of the software user interface to provide expert guidance Manage user access, licences, and support site accounts Coordinate application updates for hosted customers Create and update online help materials and support articles Training Produce bespoke client support content Create and maintain training manuals Deliver remote training sessions to customers Contribute to company-wide technical, training, and project documentation Ensure all work aligns with ISO standards and internal policies Skills & Experience Essential Minimum 1 years' experience in a similar support / training role Confident IT user Strong verbal communication and customer-facing skills Excellent active listening and problem-solving ability Strong written documentation skills with good spelling and grammar Ability to learn new systems quickly Desirable Experience with SQL databases Degree in IT, Computer Science, or similar (advantageous) Familiarity with ISO 9001 / ISO 27001 Support portal experience IIS / hosted web applications APSE Train the Trainer qualification Benefits Annual pay review and discretionary bonus Increasing holiday entitlement with length of service Pension scheme Following successful probation: Private medical cover Group life insurance (4x annual salary) Group income protection

Job Title Global Sales Manager Key Information Location: UK or Europe based Working pattern: Hybrid with international travel Salary: Competitive, dependent on experience Bonus: 25% annual performance bonus About the Role We're recruiting a Global Sales Manager for a highly respected international organisation operating in the Business-to-Business financial services sector. The business works with multinational clients worldwide and is known for its consultative, relationship-led approach rather than hard selling. Company values centre around trust, collaboration, innovation, and long-term partnerships, creating an environment where experienced sales professionals can genuinely add value and build lasting client relationships. This is what you'll be doing As a Global Sales Manager, you'll play a key role in driving strategic growth across multinational accounts, working in a complex and international sales environment. You'll be trusted to shape opportunities, influence stakeholders, and deliver commercially strong solutions. Managing and converting strategic opportunities with multinational organisations into long-term global agreements, taking ownership of the full sales lifecycle Building and nurturing senior-level relationships with key stakeholders across globally operating clients, positioning yourself as a trusted advisor Taking a consultative, solution-based approach to complex sales challenges, collaborating closely with internal teams across regions to deliver tailored propositions Proactively generating new leads and developing self-sourced opportunities through networking, market insight, and relationship building Representing the business at industry and networking events to identify and secure high-value, strategic opportunities This is what you'll bring to the team As a Global Sales Manager, you'll bring commercial curiosity, resilience, and a proactive mindset, alongside the ability to work effectively in an international and collaborative environment. Experience in consultative or solution-led sales, ideally involving complex or multinational clients A proven or emerging track record in lead generation and business development Strong communication and relationship-building skills, with the confidence to engage senior stakeholders A self-motivated, target-driven approach with good commercial awareness The ability to work collaboratively across cultures, teams, and time zones Industry experience is beneficial but not essential, and we welcome applications from candidates who may not tick every box but can demonstrate the right attitude and potential. This is what you'll get in return In return, you'll join a dynamic and international organisation that genuinely invests in its people and offers a compelling reward package. Competitive salary with a 25% annual bonus Hybrid and flexible working Generous annual leave entitlement plus bank holidays Market-leading pension contribution(12%) Life assurance and income protection Access to a broad range of flexible benefits and wellbeing support Ongoing training and professional development opportunities Free on site gym Subsidised canteen Clear path of career progression Apply now for more information and to find out how this Global Sales Manager role could be the next step in your career.

12-month Fixed Term Contract Customer Service Coordinator- Neath Yolk Recruitment is seeking an upbeat and personable Customer Service Coordinator to join a forward-thinking manufacturing company in Neath. The client specialises in innovative and high-quality manufacturing solutions. The ideal candidate will have need to have a good telephone manner, a positive attitude, and the ability to multitask in a busy environment. This is a fantastic opportunity for someone hardworking to be rewarded in a family business which is an expanding and prosperous business. What you'll be doing: Handle customer enquiries by phone and email in the spare parts team Prepare quotations and process customer orders Raise purchase orders and liaise with suppliers Coordinate couriers and monitor deliveries Maintain accurate records on internal systems This is what you'll need: Customer service or order processing experience via telephone and email Experience in manufacturing or engineering environments or similar Experience working with parts, spares, or components Confident communicator with strong attention to detail Comfortable using internal order management systems IT skills, including Microsoft Office packages And this is what you'll get in return: Monday-Friday working hours with early finish Fridays! Recognition and reward of working for family owned business Salary dependant on experience level 28 holidays per year (including bank holidays) Free parking onsite

Distribution Coordinator- Immediate start date Fixed Term Contract until February 2027 Yolk Recruitment is working with a well-established construction materials business in Treforest to help them find a Distribution Coordinator. You'll be joining a small, friendly team in a busy setting, supporting customers with their orders and day-to-day enquiries. What you'll be doing: Managing customer orders and enquiries by phone and email Giving clear, timely responses to questions and complaints Keeping track of orders from start to finish Organising and rearranging deliveries to make the best use of the haulage fleet Updating records and paperwork accurately Working closely with the commercial, production, and haulage teams What we're looking for: Previous customer service experience Previous experience in distribution planning, transport coordination, or logistics operations Confident IT skills. Strong communication abilities A proactive approach and interest in learning about the wider business Someone who enjoys working as part of a small team What you'll receive: Salary up to £27,500 Monday to Friday hours, working in the office full time. Company pension Life assurance Supportive team environment Full training and development Free onsite parking

HR Advisor- £36,000- Cardiff City Centre Yolk Recruitment is working exclusively with a leading insurance company that's been on an exciting growth journey. The business is people-focused and values open communication, collaboration, and flexibility in the way they work. We're looking for an experienced HR Advisor to join a friendly, down-to-earth HR team. You'll be based in Cardiff but will work closely with colleagues across other locations, so occasional travel (around once a month) may be required. This is a generalist role, its hands-on role where you'll play a key part in supporting managers and employees on all aspects of HR. From employee relations to day-to-day advice and guidance, you'll be right at the heart of what's going on. It's a busy environment, but if you enjoy a role with plenty of variety and responsibility, you'll feel right at home here. You will need experience of working on site and be involved with teams. What the role involves: Act as the first point of contact for day-to-day HR matters, providing guidance and support to managers and employees. Support employee relations, absence management, performance issues, and other sensitive cases. Work closely with managers to guide them through HR processes, ensuring consistency, fairness, and legal compliance. Build strong relationships across the Cardiff site, acting as a trusted point of contact for employees. Collaborate with the wider HR team to deliver a consistent HR approach. Contribute to HR projects and initiatives linked to growth, engagement, and organisational change. Maintain accurate employee records and ensure compliance with legislation and company policies. Deliver training and coaching to managers on HR processes where required. Assist with on boarding, employee engagement initiatives, and payroll processes as needed. What experience you'll need 3-5 years' experience in a fast-paced HR Advisor role Employee relations experience, confident managing complex, and sensitive cases. Experience of building relationships on site with all stakeholders CIPD Level 3 (or equivalent experience) Why this is a great opportunity: Salary of £36,000 with bonus scheme Permanent, Full-time. Working Hours are 9 -5:30pm Hybrid working: 3 days in the office, 2 days from home 32 days' annual leave (including bank holidays). Company-paid health cash plan. Pension scheme - 3% employer contribution. Holiday buy scheme - up to 3 extra days per year. Tech scheme - save on the latest tech over 12 months. Cycle to Work scheme - save on a new bike over 12 months. Life assurance (4x salary).

Travel Insurance Claims Handler Cardiff (Hybrid Working) Calling all Graduates Yolk Recruitment are pleased to be working in partnership with a leading international travel insurance provider, to recruit a Travel Insurance Claims Handler for their growing Cardiff team. This is a full-time, permanent role, offering a hybrid working model (2-3 days a week in the office). This is a great opportunity to for a graduate to join a supportive and friendly claims team, where you will manage claims from first notification through to settlement and have a genuine opportunity to contribute to improving the customer experience. What you'll be doing Managing your own caseload of travel insurance claims from initial report through to closure Providing a high standard of customer service to policyholders, third parties and suppliers Assessing indemnity, liability and quantum in line with policy Negotiating claim settlements and arranging payments within agreed authority levels Identifying potential fraud indicators What you'll bring Strong communication skills and the ability to build effective working relationships with customers, third parties and suppliers A self-motivated and organised approach, with the ability to work well within a team Confidence in managing a busy caseload and meeting deadlines The ability to interpret information and data to identify trends and support improvements A genuine commitment to delivering a positive and fair customer experience What you will get in return: Salary £24,500 33 days' annual leave inc bank hols Option to buy or sell up holiday per year. A great central Cardiff office location with hybrid working options. Discounted gym membership and Cycle to Work scheme. Employee Assistance Programme Optional Healthcare Cash Plan and Dental Insurance. Support for professional training and qualifications, helping you grow your career. Regular social events to connect with colleagues.

Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated