Inside Sales Support

Basic salary £30k - £35k

Caldicot - Office based

Yolk Recruitment are working with a manufacturer of bonded steel and aluminium products, in search for an Inside Sales Support agent. This role will be customer service focused dealing with inbound enquires, processing orders and communicating with customers to understand their needs.

Key Responsibilities:

To support the commercial function in delivering customer excellence
Updating clients with ETA's for deliveries

Developing new targeted sales opportunities and lead follow-ups
Communicating with customers to understand their needs and requirements and identify sales opportunities
Providing quotations upon request
Answering customers questions, resolving their concerns and providing additional information via calls and emails
Explaining and demonstrating the functions and features of products and services
Researching for new leads
Keeping up to date with product and service information and competitor offers

Required skills

Previous experience in internal sales or customer service
Excellent customer service skills, both written and verbal
Previous experience in pre-painted steel or similar products would be an advantage
Attention to detail
Good time management skills
Positive, can-do attitude
Team player

Employee Benefits:

Basic Salary - £30k - £35k
Bonus potential of up to 20%
22days paid holidays + BH (raises to 23days after 2 years service)
Company pension scheme
Office based (Caldicot): Mon-Fri, 08:00-16:00
Free on-site parking