Role: Senior Content Designer

Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site.

Salary: Band 7 (£46,148)

Pension: 23.7%

The Opportunity:

Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and was twice voted the UK's Best Place to Work in IT.

We are now helping DHCW to find a Senior Content Designer to lead strategy and design for complex, high-profile projects. You will shape standards, guide colleagues, and ensure user needs are at the heart of delivery.

Key Responsibilities

Lead and assure content quality, mentoring and coaching colleagues.
Direct and critique others' work, guiding best tools, methods, and content patterns.
Plan and deliver complex content strategies, balancing user needs with business objectives.
Prototype, test, and iterate content solutions, ensuring alignment with end-to-end user journeys.
Champion accessibility, usability, and user research across all content design activities.
Drive continuous improvement and embed agile, user-centred practices in teams.
Lead cross-organisation initiatives to improve content standards and delivery.
Monitor, review, and evaluate content to identify improvements and manage publishing risks.
Communicate complex or sensitive information effectively and influence stakeholders.
Analyse quantitative and qualitative data to inform decision-making and strategy.
Ensure decisions deliver value for money and safe use of assets.

Skills & Experience

Proven expertise in content strategy and design for digital services at scale.
Experienced in agile delivery, prototyping, testing, and iterative approaches.
Strong leadership skills with experience mentoring, coaching, and managing stakeholders.
Skilled in accessibility and inclusive design principles.
Strong analytical and communication skills, able to translate data and insights into action.
Ability to build strategic, long-term stakeholder relationships.

Qualifications & Knowledge

Master's degree in a relevant field, or equivalent professional experience.
Evidence of further higher-level professional development or training.
Practical knowledge gained through relevant work experience in content design or related fields.

Reporting & Accountability

Accountable for: Content quality, delivery, and team development
Professionally responsible for: Setting and maintaining high standards in content design

Think this one's for you

If you think this Senior Content Designer opportunity is for you then please apply online.

Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.