Public Sector & Not-for-Profit

Senior Business Partner (Business Improvement) Abercynon (Hybrid) £47,265 About the Organisation A values-driven housing provider based in South Wales, managing over 2,000 homes and delivering support services through partnerships and subsidiaries. The organisation is committed to community well being, sustainability, and inclusive service delivery. Role Overview This senior leadership role drives business improvement across the organisation, leading strategic projects, enhancing data use, overseeing internal audits, and guiding communications. The role supports the delivery of our strategic plan through innovation, collaboration, and effective change management. Key Responsibilities Lead business improvement projects and change initiatives, ensuring alignment with strategic objectives. Develop and manage project management frameworks and tools. Coordinate internal audits and ensure follow-through on recommendations. Oversee data strategy, dashboards, and reporting to support insight-driven decisions. Support data protection, policy compliance, and information governance. Work with Communications to deliver clear, values-driven internal and external messaging. Champion Equality, Diversity & Inclusion across projects and teams. Success Measures Timely delivery of strategic projects and audits. High-quality data reporting and analysis for stakeholders. Improved service delivery and risk management. Visible impact on EDI, culture, and collaboration. Essential Skills & Experience Strong leadership and project management capabilities. Excellent communication, stakeholder engagement, and influencing skills. Proven experience using data to drive improvement. Background in managing audits, compliance, and organisational performance. Ability to analyse complex information and present it clearly. Desirable Relevant professional qualification. Experience managing multi-disciplinary teams and budgets. Understanding of board governance. Welsh language skills (spoken and written). Think this one's for you If you think this Senior Business Partner opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Data Analyst Salary: £57,330 - £69,942 Location: Fully Remote Position (UK) The Opportunity Yolk Recruitment is the exclusive recruitment partner for the Centre for Digital Public Services (CDPS) and is supporting them to recruit a Data Analyst to play a crucial role in collecting, analysing, and interpreting data to provide actionable insights that inform decision-making and enhance public services. You will work to apply analytical techniques and data visualisation tools to uncover trends and support policy development. Your work will directly contribute to improving the efficiency and effectiveness of government operations. CDPS supports the public sector in Wales to design and build better public services, which meet the needs of those who use them. They are funded by the Welsh Government and are supporting them to meet the outcomes in the Digital Strategy for Wales. They strive to be bold, collaborative, transparent and optimistic and to keep people at the heart of everything they do. Yolk Recruitment & CDPS are committed to creating a diverse workforce at CDPS and positively encourage applications from under-represented communities. They embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, culture, or religion. They are a Living Wage employer and a Disability Confident employer. They are committed to flexible working - with no core hours. Many of their staff work part-time or flexible hours, and their chief executive officers' job-share. Applications from people who want to work flexibly are welcomed. All staff at CDPS work remotely with 2 annual all person get togethers as well as the opportunity to work collaborative and meet up with teams in person. What the Data Analyst will be doing Agile working: working as part of an agile, multidisciplinary team to continuously learn and adapt to changing priorities. Data management: manage, clean, and aggregate data for analysis, with the ability to identify appropriate ways prepare data and decide if data is accurate and fit for purpose Data analysis and synthesis: apply analytical techniques to interpret data, identify patterns, and forecast trends Data sharing: present clear findings that colleagues can understand and use. Data visualisation: present data findings through dashboards, reports, and visualisations to tell compelling stories that are relevant to business goals and can be acted upon. Data governance: follow organisational data governance, including policies on data access, sharing, dissemination and protection Data modelling, cleansing and enrichment: produce data models and understand where to use different types of data models with the ability to compare different data models. Able to reverse-engineer a data model from a live system as required. Stakeholder engagement: collaborate with internal and external stakeholders to understand data requirements and communicate insights effectively. Quality assurance: ensure data accuracy and integrity by performing quality checks and adhering to data governance standards. What the Successful Data Analyst will bring to the team Self-motivated with proactive and results-oriented mindset, and a passion for driving change Proficiency in data analysis tools and programming languages (e.g., SQL, Python, R). Strong experience in data visualisation and presenting complex information clearly. Ability to interpret and apply data governance and information security standards. Excellent communication skills, capable of conveying technical information to non-technical audiences. Demonstrated experience in managing multiple datasets and performing complex analyses. Experience at presenting data and findings to senior boards and user groups You will have experience of working in highly adaptive, agile environments. Experience working in a government organisation or on public service services. Here's what you'll get in return The successful Data Analyst will be rewarded with the following: Salary of £57,330 - £69,942 Enhanced pension contributions - 7% contribution by the employer Generous holiday entitlement: 28 days' annual leave plus public holidays 37.5-hour week for all full-time team members Flexible Working Policy Flexible benefits: buy and sell annual leave, discounted gym membership and OpenLearn (free learning from the Open University) Group income protection - a replacement income if an employee is unable to work because of a long-term illness or injury. Group critical illness protection - financial peace of mind for our employees by paying a tax-free lump sum of £100k when diagnosed with a defined critical illness. Think this one's for you If you think this Data Analyst opportunity is for you then please apply online. You will need to supply and up to date copy of your CV as well as a supporting statement detailing how you meet the essential criteria for the role. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Business Analyst Salary: £45,864-53,890 Location: Fully Remote Position (UK) The Opportunity Yolk Recruitment is the exclusive recruitment partner for the Centre for Digital Public Services (CDPS) and is supporting them to recruit a Business Analyst to work across multi-disciplinary agile teams to investigate business problems, capture requirements, and support the delivery of effective digital solutions. You will engage with a wide range of stakeholders to understand their needs, define user stories, and contribute to the development of high-quality services in line with Digital Service Standard for Wales. CDPS supports the public sector in Wales to design and build better public services, which meet the needs of those who use them. They are funded by the Welsh Government and are supporting them to meet the outcomes in the Digital Strategy for Wales. They strive to be bold, collaborative, transparent and optimistic and to keep people at the heart of everything they do. Yolk Recruitment & CDPS are committed to creating a diverse workforce at CDPS and positively encourage applications from under-represented communities. They embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, culture, or religion. They are a Living Wage employer and a Disability Confident employer. They are committed to flexible working - with no core hours. Many of their staff work part-time or flexible hours, and their chief executive officers' job-share. Applications from people who want to work flexibly are welcomed. All staff at CDPS work remotely with 2 annual all person get togethers as well as the opportunity to work collaborative and meet up with teams in person. What the Business Analyst will be doing Agile working: You can help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope. Business analysis: You can apply structured approaches to identify, investigate, analyse and communicate complex business problems and opportunities, within a defined project. You can analyse business goals, objectives, functions and processes, using relevant information and data to support the definition of requirements. You can work with limited direction to complete tasks and defined outputs linked to the project. Business modelling: You can model various elements of the business with limited direction. You can understand the effect of potential changes and how business processes, systems, structures, data and roles and responsibilities interact with one another. Business process improvement: You can work with limited direction to identify opportunities to improve business performance within a defined project. Stakeholder relationship management: You can work under limited supervision to communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user and business needs. Systems analysis: You can identify and analyse IT system capabilities. What the Successful Business Analyst will bring to the team Expertise in digital transformation, business process improvement, and data, with a track record of successful implementation in complex environments Strong communication skills, with the ability to inspire and motivate teams and stakeholders to embrace change Ability to communicate between the technical and non-technical You will have experience of working in highly adaptive, agile environments where you have undertaken analysis of organisations, processes and systems. You will have worked with the business, and suppliers, via running workshops, investigated detailed lines of enquiry with individuals and teams, and interacted with staff at all levels. You will have managed your own workload and be comfortable working on your own initiative with minimal guidance within the parameters set. Experience working in a government organisation or on public service services Here's what you'll get in return The successful Business Analyst will be rewarded with the following: Salary of £45,864 to £53,890 Enhanced pension contributions - 7% contribution by the employer Generous holiday entitlement: 28 days' annual leave plus public holidays 37.5-hour week for all full-time team members Flexible Working Policy Flexible benefits: buy and sell annual leave, discounted gym membership and OpenLearn (free learning from the Open University) Group income protection - a replacement income if an employee is unable to work because of a long-term illness or injury. Group critical illness protection - financial peace of mind for our employees by paying a tax-free lump sum of £100k when diagnosed with a defined critical illness. Think this one's for you If you think this Business Analyst opportunity is for you then please apply online. You will need to supply and up to date copy of your CV as well as a supporting statement detailing how you meet the essential criteria for the role. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Employability Coach -15 months (Until the end of August 2026) - Haverfordwest- Immediate start- £24,944 The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with an educational organisation to recruit a Employability Coach to join their team. They are an extraordinary organisation diverse workforce and inclusive culture. You'll be joining a company full of passionate individuals, who take pride in their work and the business. In return, our dedicated teams are supported, encouraged, nurtured, developed, and rewarded. You'll be joining a hardworking, supportive, and inclusive team and company who put the customer at the heart of everything they do and take pride in their work and their brand. This is an extremely varied role . Monday- Friday. 37 hours per week and an opportunity to nuture and enable people to grow. What the Careers Coach will be doing The ideal Careers Coach will be responsible for * Providing information and advice by a variety of media sources * To deliver a vacancy service offering employers a recruitment service * To help job seekers getting into work What the successful Careers Coach will bring to the team This role is suitable for someone who has * Who has excellent written and verbal skills * Has a good proficiency in relation to Microsoft packages * Prioritises customer service * An understanding of the NEET agenda What you will be getting in return * Monday - Friday with no evenings and weekends * £24,994 salary * A supportive environment. This is a role where you can really make a difference and provide empowerment to the individual, customer service and people skills are vital. If you want tto help influence futures I would like to hear from you

Technical Architect (x4 roles) - Welsh Government (Grade SEO) Location: Pan - Wales Working Pattern: Full-Time / Flexible Salary: £45,974 - £54,431 (+ DDaT Allowance) Yolk Recruitment is proud to be the exclusive recruitment partner to the Welsh Government. We're working together to deliver modern, impactful digital services for the people of Wales - and we're looking for talented individuals who want to be part of this mission. About the Role Join the Welsh Government's Digital, Data and Technology (DDaT) team as a Technical Architect. The Technical Architect will execute the functions of the Architects Office by developing and promoting standards, enforcing governance, and overseeing complex projects to ensure optimal solutions are designed and delivered to fully meet business requirements. This is an opportunity to work with the latest cloud technologies and shape the technical direction of the organisation. Whilst this role is predominantly to design and provide architectural governance, there remains a requirement to be hands on with build and delivery. Key Responsibilities Design Governance & Compliance: Ensure solution designs align with reference architecture, security, and organisational standards. Technical Leadership: Analyse complex technical issues and develop optimal, structured solutions. Stakeholder Engagement: Communicate IT strategies and technical concepts clearly to both technical and non-technical stakeholders. Innovation & Value Assurance: Promote emerging technologies and evaluate vendor solutions to ensure technical fitness and value for money. Risk & Resource Management: Identify and mitigate architectural risks while managing team resources to meet priorities and deadlines. Inclusive Team Culture: Foster diversity and an inclusive working environment where all team members can thrive. You will have the opportunity to work with multiple projects and programmes across all areas of Welsh Government, with staff at all levels including senior staff, Ministers, and our Digital Apprentice cohort. You will help build and improve links and collaboration within the cross-government Digital, Data and Technology community. Requirements Eligibility for SC clearance Experience of designing and delivering scalable production services, preferably for a large organisation, within the Microsoft Azure public cloud "Secure by design" approach to networking, authentication and authorisation. Knowledge of effective cost optimisation practices. The successful Technical Architect will be rewarded with the following: Basic salary of £45,974 - £54,431 (+ DDaT Allowance) + incremental pay progression Civil Service pension of 30.3% 31 days annual leave + 2 privilege days + 8 bank holidays Hybrid working model and offices across Wales Staff wellbeing and active diversity networks Inclusion & Diversity At Yolk Recruitment and Welsh Government, we are committed to creating a workplace where everyone feels welcome, supported and able to thrive. We strongly encourage applications from candidates of all backgrounds - including underrepresented groups such as women, Black, Asian and minority ethnic candidates, LGBTQ+ individuals, and disabled people. We believe diversity drives innovation and better outcomes for everyone. How to Apply Apply now via Yolk Recruitment and be part of something meaningful. Our team will support you throughout the process, ensuring a smooth and fair application journey. Closing Date: 27th June Interview Date: 21st July (interviews will be held remotely) For more information or to apply, contact Luke Cox at Yolk Recruitment -

Principal Software Developer - Welsh Government (Grade 6) Location: Pan - Wales Working Pattern: Full-Time / Flexible Salary: £73,978 to £84,882(+ DDaT Allowance) Yolk Recruitment is proud to be the exclusive recruitment partner to the Welsh Government. We're working together to deliver modern, impactful digital services for the people of Wales - and we're looking for talented individuals who want to be part of this mission. About the Role Join the Welsh Government's Digital, Data and Technology (DDaT) team as a Principal Software Developer. The Principal Developer and their team will lead on establishing the development strategy and approach, choosing the right languages, frameworks, toolsets, and technologies for the organisation and helping to build out their use via guidance, encouragement, carrots and sticks! They will own the development and support of new solutions, exploring appropriate models including support from the wider marketplace. Key Responsibilities Own the software delivery lifecycle and select the best tools, languages, and frameworks, helping your team understand when and how to use them effectively. Oversee and own the design and delivery of integrated solutions that meet customer needs, balancing risk, complexity, security, and resource efficiency. Lead delivery teams and software projects, applying appropriate methodologies to ensure quality and timely delivery. Manage strong relationships with stakeholders across the organisation to align work with strategic priorities and deliver the most benefit. Apply the principles of Secure by Design, embedding security controls into services and guiding the team on secure architecture and threat mitigation. Train and mentor team members, providing strategic coaching and guiding professional growth. You will have the opportunity to work with multiple projects and programmes across many areas of Welsh Government, with staff at all levels in many different roles and aspects of government business. We provide training specific to your role as well as to develop you for the next one, and we operate shadowing schemes for key areas where staff can experience the work of others first hand. Requirements Eligibility for SC clearance Demonstratable experience of digital service development using one or more programming languages, frameworks or application platforms Experience of working with modern development and deployment practices and agile methodologies to build, test, deploy and manage services and applications Ability to lead multidisciplinary teams to successful software delivery project outcomes System Design - You can develop effective implementation and procurement strategies, consistent with business needs Development process optimisation - You can lead and develop a team of experts to deliver service improvements The successful Principal Software Developer will be rewarded with the following: Basic salary of £61,235-£72,328 (+ DDaT Allowance) + incremental pay progression Civil Service pension of 30.3% 31 days annual leave + 2 privilege days + 8 bank holidays Hybrid working model and offices across Wales Staff wellbeing and active diversity networks Inclusion & Diversity At Yolk Recruitment and Welsh Government, we are committed to creating a workplace where everyone feels welcome, supported and able to thrive. We strongly encourage applications from candidates of all backgrounds - including underrepresented groups such as women, Black, Asian and minority ethnic candidates, LGBTQ+ individuals, and disabled people. We believe diversity drives innovation and better outcomes for everyone. How to Apply Apply now via Yolk Recruitment and be part of something meaningful. Our team will support you throughout the process, ensuring a smooth and fair application journey. Closing Date: 16th June Interview Date: 7th July (interviews will be held remotely) For more information or to apply, contact Luke Cox at Yolk Recruitment -

Head of Communications - £55,000 - £58,000 - Hybrid Role with travel around the York area (Travel Expenses Covered) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team is working closely with a unique Christian charity working hard to better the lives of people in the York area. We are supporting them with their recruitment for a Head of Communications to design and implement a proactive comms strategy targeting a wide range of audiences with a multi-channel approach. You will mentor a communications officer and report into the deputy CEO, delivering communications for key projects for the charity. What the Head of Communications will be doing You will be responsible for oversight of the organisations communications strategy, leveraging your current experience to design efficient and scalable plans for multi-channel communications. Develop comms plans, resources and team to be responsible for the provision of charity communications Develop and participate in wider charity networks Be responsible for the Social Media presence of the charity Proactively find and develop good news stories Effectively deliver PR for the organisation including incident response Effectively manage your team and resources allocated to you What the successful Head of Communications will bring to the team You will have demonstrable experience of managing complex communications, with experience in press and media relations as well as PR and Incident Response. Clear experience as a Senior Communication professional, delivering multi-channel strategies Excellent written and verbal communication skills Experience managing a team and departmental resources The ability to work with, and influence key stakeholders across the organisation The ability to upskill others in the area of communications and PR Here's What You'll Get in Return Salary of up to £71,000 5 weeks annual leave PLUS bank holidays Up to 7% employer pension contribution A milage allowance Flexible working arrangements Employment Assistance Programmes Think this one's for you If you think this Head of Communications opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Financial Planning and Analysis Manager - £84,576 - Hybrid - Central London The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team is working closely with a Not-For-Profit organisation that works to better conditions for health care workers. We are supporting them with their recruitment of a Financial Planning and Analysis Manager. the individual will need to possess a recognised CCAB qualification and have worked in the Commercial and not for profit sector with plenty of accountancy and management experience. What the Financial Planning and Analysis Manager will be doing You will have a group focus and provide day to day leadership to the Business Accounts Team with an emphasis on people management alongwith routine processes as well as: Manage and motivate the Business Accounting team to create, develop and maintain a finance business partnering orientated customer service Deputise for the Head of Finance at specific meetings / activities as directed by the Head of Finance or in their absence the Chief Financial Officer Liaising closely with the Financial Controller and the Finance Systems team takes overall responsibility for the development of management reporting, information and analysis across the Group. To have overall responsibility for the proactive development of appropriate and informative management reporting. Work closely with the Financial Accountant & Treasury Manager and Financial Controller to support all month end and year end processes, procedures and analysis so they are completed accurately, effectively and to the agreed deadlines. What the successful Financial Planning and Analysis Manager will bring to the team: Recognised CCAB accounting qualification Working knowledge of Tax, PAYE and VAT regulations High level of expertise in an accounting software package Extensive experience in management / business partnering roles Ability to travel with occasional overnight stays Experience of creating and delivering training sessions An ability to communicate at board level Here's What You'll Get in Return Salary of £84,576 Up to 32 Days Leave PLUS Bank Holidays AND three additional days for Christmas Flexible working arrangements Functionally remote working Up to 12% Employer pension contribution Think this one's for you If you think this Financial Planning and Analysis Manager role is for you and you have had the management experience as well as a solid accountancy background I would like to hear from you, this is an organisation which is changing fast and you could be a key part of its journey. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Cloud Migration Security Designer- Up to £63,500 - Cardiff Based - Remote or Hybrid The Opportunity Digital Health and Care Wales (DHCW) was established in April 2021 and provides world-leading digital services that empower people to live healthier lives. It's transforming health and care for everyone in Wales. DHCW is a multi-award-winning organisation and was voted the UK's Best Place to Work in IT. If you want to be part of the biggest health tech projects in the UK, work on digital solutions that will impact health and care for over three million people in Wales, and use your security and design skills to make a real difference-this could be the role for you. DHCW offers outstanding training and professional development opportunities. Staff are recognised as the most valuable part of the organisation, and there's a strong commitment to building teams that are diverse and inclusive. No matter your background, age, gender, disability status, sexual orientation, religion or ethnicity, you'll be treated with respect. Yolk Recruitment is working in partnership with DHCW to find the best tech talent in the UK. We're currently helping them recruit a Cloud Migration Security Designer, a key role for anyone with the experience and vision to lead cloud security design and strategy in a complex public sector environment. The Role As a Cloud Migration Security Designer, you'll be the go-to expert for designing the security for Azure and GCP cloud environments in a cloud native approach. - Lead on security design for a full migration from on prem to cloud - Influence security policy and standards across the organisation - Drive secure design thinking in Agile and DevOps environment, ensuring consistency across cloud platforms - Design and review system architectures and embed threat modelling into development workflows Requirements You'll need to have experience delivering the security for a migration from on prem to the cloud. - Significant experience working in security design for complex systems in a cloud native approach - Strong working knowledge of cloud platforms, risk assessment, and security standards - Experience engaging with senior stakeholders and influencing decisions - Familiarity with Agile, DevSecOps and automation approaches to security - A clear, confident communicator who can explain technical risk to non-technical audiences Reward As well as working on projects that genuinely improve lives, you'll get: - A salary of up to £63,500 - 28 days annual leave plus public holidays - Hybrid working with just one day a week expected on-site - Flexible working hours to support work-life balance - Ongoing professional development opportunities - NHS pension (approx. 20% employer contribution) - Employee Assistance Programme and confidential counselling - Cycle to work scheme Application Process Yolk Recruitment is the exclusive recruitment partner to DHCW, and all applications will be managed by the Yolk team following DHCW's transparent recruitment process.

Role: Principle End User Services Engineer (NHS) Salary: Up to £61k Location: South Wales Overview We are currently working with a forward-thinking NHS entity who is seeking a strategic and technically proficient leader to head its End User Computing (EUC) and Microsoft 365 (M365) environments. This senior-level role will combine technical leadership, operational management, and strategic planning, delivering robust end user services across on-premises and cloud platforms. Key Responsibilities Lead the operational delivery and strategy for EUC services and M365 technologies. Manage teams responsible for infrastructure and end user technology services. Drive the adoption of best practices, automation, and cloud-native solutions to improve service agility and quality. Provide expert-level technical guidance across multiple technology stacks, including: Microsoft 365 (Exchange, SharePoint, Power Platform) Device management (Desktops, Mobile, Thin Clients) Identity & access services (Active Directory, Citrix, Endpoint Management) Ensure delivery of reliable, secure, and user-focused digital services. Collaborate across departments and vendors to manage service delivery in a multi-supplier environment. Essential Qualifications & Experience Advanced knowledge of EUC systems, typically supported by a postgraduate qualification or equivalent experience. ITIL Foundation certification. Demonstrated technical leadership in EUC and endpoint management within medium to large enterprises. Strong stakeholder engagement and vendor management skills. Proven experience delivering complex digital solutions and influencing enterprise-level strategy. Ability to communicate complex technical information clearly to diverse audiences. Desirable Attributes Formal leadership training (e.g., ILM Level 5 or equivalent). Relevant Microsoft certifications. Experience with public cloud environments, DevOps practices, and Agile methodologies. Background in delivering digital transformation and fostering high-trust, inclusive teams. Think this one's for you If you think this Principle End User Services Engineer opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Business Change Manager- Up to £45,000 - Hybrid (Offices in London, Durham, Lytham or Glasgow) - 23 Month FTC The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team have partnered with a unique Civil Service organisation that works to support everyone with managing their money, providing very interesting and market leading financial solutions. They are looking for an experienced Business Change Manager who has worked in a complex financial services organisation, or equivalent, and who can work with diverse stakeholders to drive change. What the Business Change Manager will be doing You will be building and developing change networks across the business to support the transformation of the organisations outsourced business process services. Lead on the creation and delivery of business change initiatives Use change impact assessments to inform readiness plans Contribute to the development and delivery of a communications plan across multiple channels Work close with stakeholders and project teams to deliver planned outcomes and ensure they meet business objectives What the successful Business Change Manager will bring to the team You will have strong experience managing complex business change within financial services or an equivalent environment, managing a wide range of stakeholders. Strong track record of managing and influencing stakeholders and managing business change in a complex environment Demonstrable experience creating and delivering change impact assessments, business readiness planning and overcoming barriers to change Very strong communication skills across a number of different channels In depth understanding of project governance and how to review and challenge data Here's What You'll Get in Return Salary of up to £45,000 Pension scheme up to 27.9% 9 day fortnight scheme Generous parental leave options 25 days annual leave Very Flexible Working arrangements Hybrid working options Think this one's for you If you think this Business Change Manager opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Principal Data Engineer - up to £72,000- Hybrid working (Taunton Based but flexible) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working with a valuable civil service organisation that is relatively unknown. Their specialised focus leads to very unique roles with a large scope for personal learning and development. We are supporting them to recruit a Principal Data Engineer who has excellent Python coding skills working in an advanced multi-cloud environment - who can coach and mentor junior members of staff. This role will require Security Clearance so the successful candidate will need to have lived in the UK for at least 5 years. What the Principal Data Engineer will be doing. You will be leading on the design, implementation and maintenance of core data modelling, storage and pipeline solutions; using stakeholder requirements to guide your decisions. Building effective and scalable data pipelines, models and storage - driving the team forward and working closely with stakeholders Generating roadmaps and data architecture based on business needs Ensuring the reliability and performance of data engineering pipelines - leading on code quality and documentation Sharing technical expertise with team members, mentoring and coaching them What the successful Principal Data Engineer will bring to the team You will have a solid coding skills, ideally in Python - with the ability to work in a multicloud environment - demonstrating pipeline tracking, usage monitoring and cost management. Demonstrable skills with Python coding and SQL Awareness of how to work within Azure/AWS/GCP Experience of pipeline building, data modelling, and analytical models/machine learning. Experience of leading a team and projects, with ability to support workload prioritisation and personal development Here's What You'll Get in Return Salary of up to £72,000 Pension scheme with employer contributions up to 28% 5 days annual leave per year, increasing to 31.5 days after 5 years' service Minimum of 5 days learning and development to each employee per year Professional membership subscriptions, mentoring, and sector specific learning available to all Flexible working hours scheme with up to two days per month Flexi leave, paid special leave, career breaks, and unpaid leave Think this one's for you If you think this Principal Data Engineer opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Database Administrator - up to £46,000- Hybrid working (Taunton Based but flexible) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a unique civil service organisation. Their highly specialised focus leads to very interesting roles with a huge scope for learning and development. We are supporting them to recruit a database administrator who has experience with Oracle or SQL server and is interested in building and supporting cloud based data platforms. This role will require Developed Vetting so the successful candidate will have to be a sole UK National and comfortable undertaking the Developed Vetting process. This is an excellent opportunity What the Database Administrator will be doing. You will be providing support and system admin tasks for both live and test environments for on prem and cloud databases. Investigate, diagnose and resolve complex problems Analysing issues to Provide long term fixes Support the database infrastructure using Windows Server Define and maintain system documentation Ensure database continuity What the successful Database Administrator will bring to the team You will have a solid understanding of Oracle 19C or MS SQL 2019 having used them to design and implement database solutions. Demonstrable skills in Oracle 19C or SQL 2019 Experience troubleshooting database operational incidents within complex environments Ability to design, implement and support database solutions Knowledge of Windows Server Administration Awareness of cloud technologies with a focus on Azure Here's What You'll Get in Return Salary of up to £46,000 Pension scheme with employer contributions up to 28% 5 days annual leave per year, increasing to 31.5 days after 5 years' service Minimum of 5 days learning and development to each employee per year Professional membership subscriptions, mentoring, and sector specific learning available to all Flexible working hours scheme with up to two days per month Flexi leave, paid special leave, career breaks, and unpaid leave Think this one's for you If you think this Database Administrator opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for ateb to appoint an ambitious Planned Maintenance Surveyor to help deliver high-quality, safe, and compliant homes. If you're passionate about great service, efficient asset management, and making a real difference in people's lives - we want to hear from you. The Opportunity You'll be instrumental in delivering planned maintenance, cyclical decoration, and retrofit programmes across ateb's housing stock in line with WHQS and PAS 2035. Working closely with the Retrofit & Planned Maintenance Lead, you'll coordinate on-site activities, oversee compliance, and make sure their homes meet the highest standards. From site visits and technical inspections to budget monitoring and customer engagement, this is a varied and rewarding role that puts you at the centre of delivering quality outcomes for ateb tenants and communities. You will: Plan and manage the delivery of retrofit and planned maintenance works Conduct on-site contractor and consultant coordination Ensure works meet all legal, safety and regulatory standards including WHQS, CDM and H&S requirements Work with the property team to maintain and manage their stock database and asset records Respond to customer concerns and use feedback to improve service delivery Support contract management and financial planning processes Contribute to long-term asset management strategies About You We're looking for someone who can blend technical expertise with a commitment to customer service. Ideally, you'll have: Experience with construction technology, stock condition surveys, and property inspections Familiarity with WHQS, HHSRS, Fire Risk Assessments, and Asbestos Management Knowledge of property asset management systems A property/construction qualification (HNC/HND or above) PAS 2035 Retrofit Assessor Level 4 (essential) IOSH Managing Safely or NEBOSH (desirable) Membership of CIOB/RICS (or willingness to work towards it) Benefits 30 days annual leave + 3 discretionary days Flexible working (office/home/site-based) Professional development support & funded subscription to one professional body Simply Health Scheme SHPS Defined Contribution Pension (with employer match) Essential car user allowance of £1,598 pa + mileage reimbursement Wellbeing programme and team activities Meaningful work that supports communities across Pembrokeshire Application Process Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV ensuring you've demonstrated how your skills and experience relate to the role. Closing Date: 5:00pm Wednesday, 4th June 2025. Interviews held: Week commencing 16th June 2025. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for ateb to appoint an experienced Planned Maintenance Supervisor to join their Property Directorate, to ensure an effective and efficient delivery of planned maintenance, cyclical decoration and retrofit programmes in line with their SAM improvement strategy, WHQS and PAS 2035. The Opportunity As Planned Maintenance Supervisor, you'll be at the heart of ateb's property investment strategy. You'll ensure the effective and efficient delivery of planned maintenance, cyclical decoration, and retrofit programmes, while managing teams, projects, and contractor performance. You'll oversee compliance with safety legislation, government standards, and ensure excellent customer service is delivered throughout. This role requires both strategic thinking and hands-on operational leadership. You will: Manage planned and cyclical works in line with WHQS, PAS 2035 and ateb's Strategic Asset Management plan Lead contractors, surveyors, consultants and admin staff Ensure works are delivered on time, to budget, and to customer satisfaction Ensure full compliance with CDM and H&S regulations Support investment planning and performance monitoring Handle customer feedback and resolve complaints Play a key role in improving service delivery through lessons learned About You We're looking for someone with: Experience in property maintenance, construction technology, and managing asset databases Knowledge of stock condition surveys (WHQS, HHSRS), Fire Risk and Asbestos Assessments Management experience within social housing or similar sectors HNC/HND or higher in construction/property or relevant field PAS Retrofit Assessor Level 4 (essential) Health & Safety qualification (IOSH/NEBOSH - desirable) Professional body membership (CIOB/RICS) or working toward it Strong people, project and budget management skills Confident use of Microsoft 365 and property asset management systems Ateb are happy to consider equivalent experience and support development opportunities if you meet most of the criteria. Benefits 30 days annual leave + 3 discretionary days Flexible working (office/home/site-based) Professional development support & funded subscription to one professional body Simply Health Scheme SHPS Defined Contribution Pension (with employer match) Essential car user allowance of £1,598 pa + mileage reimbursement Wellbeing programme and team activities Meaningful work that supports communities across Pembrokeshire Application Process Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV ensuring you've demonstrated how your skills and experience relate to the role. Closing Date: 5:00pm Wednesday, 4th June 2025. Interviews held: Week commencing 16th June 2025. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for ateb to appoint a highly motivated and experienced Strategic Contracts & Cost Manager to join their Property Directorate, supporting the delivery of quality housing outcomes and sustainable development. If you're passionate about value-driven procurement, contract management, and improving social housing through innovation and customer focus, we want to hear from you. The Opportunity Reporting to the Energy & Planned Services Manager, you'll be responsible for cost planning and the effective management of high-value construction and retrofit projects, including WHQS and decarbonisation programmes. This role is central to delivering planned maintenance, major works, and responsive maintenance to ateb customers' satisfaction, ensuring ateb homes meet the Welsh Housing Quality Standards (WHQS) and their Net Zero ambitions. You will: Lead cost planning and financial forecasting for major housing projects Support procurement activities in line with PCR 2015 and Welsh policies Administer and manage construction contracts (JCT, NEC, FIDIC) Monitor contractor performance and embed social value and CSR principles Provide detailed reports for grant applications (e.g., ORP, Eco4) Work with tenants and stakeholders to ensure transparency and accountability Support our Assurance Framework through effective risk, control, and test management About You We're looking for someone with: A construction-related degree and/or Level 6 qualification in Contract Management A strong understanding of WHQS, PAS2035, HHSRS, and public sector procurement Demonstrable experience in contract management, financial planning, and project delivery A commitment to social value, sustainability, and customer-focused outcomes Ideally, a relevant professional membership (CIOB, RICS, CIPS) or a willingness to work towards it Strong interpersonal, stakeholder management, and negotiation skills A health and safety qualification (e.g., IOSH or NEBOSH) is desirable. Benefits 30 days annual leave + 3 discretionary days Flexible working (office/home/site-based) Professional development support & funded subscription to one professional body Simply Health Scheme SHPS Defined Contribution Pension (with employer match) Essential car user allowance of £1,598 pa + mileage reimbursement Wellbeing programme and team activities Meaningful work that supports communities across Pembrokeshire Application Process Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV ensuring you've demonstrated how your skills and experience relate to the role. Closing Date: 5:00pm Wednesday, 4th June 2025. Interviews held: Week commencing 16th June 2025. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Director of Operational Support / Deputy CEO - £67,000 - £71,000 - Hybrid Role with travel around the York area (Travel Expenses Covered) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team is working closely with a unique Christian charity working hard to better the lives of people in the York area. We are supporting them with their recruitment for a Director of Operational Support to join their senior leadership team, overseeing communications, HR & Governance, Fundraising, Pastoral Support, Facilities and Net Zero. You won't need to have expertise in all of these areas, however you will need to have experience of high level leadership in at least one of these areas with the aptitude to expand their expertise into these other areas. What the Director of Operational Support will be doing You will be responsible for oversight of a wide range of the charities departments, deputising for the CEO where appropriate. Provide oversight and strategic leadership for Finance, Operational Support, Education and Mission. Deputise for the CEO, acting as a senior representative for the charity Ensure effective use of resources for a charity with a £15 million annual turnover Design and implement solutions to reduce the administrative burden on charity staff Support the implementation of transformational programmes of work Develop and implement a Net Zero plan What the successful Director of Operational Support will bring to the team You will have a successful track record as a member of a senior leadership team delivering strategic leadership and oversight within a complex organisation - with the ability to support across a variety of organisational functions. Experience providing strategic leadership and motivating a diverse multidisciplinary team The ability to navigate a complex environment of stakeholders to provide outcomes in the best interest of the charity A deep understanding of the financial and HR complexities and needs of a large organisation made of a mix of volunteers and permanent staff The ability to use technology to support the development of the charity's goals A strong ability to deliver change There is a Genuine Occupational Requirement for the post-holder to be of a Christian faith Here's What You'll Get in Return Salary of up to £71,000 5 weeks annual leave PLUS bank holidays Up to 7% employer pension contribution A milage allowance Flexible working arrangements Employment Assistance Programmes Think this one's for you If you think this Director of Operational Support opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for ateb to appoint a Landlord Health & Safety Compliance Manager to join their team and lead on the delivery of exceptional compliance services across their property portfolio. You'll be based at our modern offices in Haverfordwest, with the flexibility to work across Pembrokeshire and West Wales as needed. ateb's purpose is simple - to create better living solutions for our customers and communities. They achieve this by embracing their core values of Trust, Togetherness, and Empowerment, and by always striving to improve through innovation, customer focus, and delivering real outcomes. The Opportunity and Responsibilities You'll take the lead on ensuring ateb homes and shared spaces are safe, compliant, and well maintained. This includes overseeing key landlord compliance areas such as: Gas, electrical, asbestos, water safety, fire safety, radon, lifting equipment, and damp & mould. Leading a dedicated compliance team and managing technical staff. Monitoring and verifying compliance data using systems like Propeller, MS Dynamics 365, and Lifespan Housing. Managing budgets and reporting on performance, risks, and service outcomes. Driving innovation in customer safety, assurance, and data integrity. Representing ateb in professional forums, conferences, and across the sector. What we're looking for: Extensive experience in property compliance, facilities, or asset management. A Level 4 diploma or relevant qualification in a related field (e.g., HNC, HND, degree). Strong knowledge of compliance legislation and health & safety standards. Proven leadership and people management skills, with a collaborative and motivating style. Familiarity with performance data systems and confident IT skills (Microsoft 365 essential). Ideally, a NEBOSH/IOSH qualification and/or membership of a professional body (e.g., RICS, CIOB, CIH) - or a willingness to work towards it. Benefits include: Hybrid working - 2-3 days per week on site 33 days annual leave (pro rata'd) SHPS Defined Contribution, where ateb will match your contributions up to 10% Support for skill development, qualification training, and personal growth Initial 6 month fixed-term contract with the potential of a permanent opportunity Application Process: Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the full job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV ensuring you've demonstrated how your skills and experience relate to the role. Applications will be considered when received and interviews may be brought forward due to the urgency of this requirement. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Business Analyst - £40,000 - 12 Month FTC - Hybrid (Bridgend) Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for Valleys to Coast to appoint a self-motivated Business Analyst who is ready to make an impact with a worthwhile organisation, demonstrating the value of Business Analysis to key stakeholders. The Opportunity: As Valleys to Coast's Business Analyst, you will be tasked to key projects to identify business issues, requirements gathering and solution design. You will be the key point of communication between technical and non technical stakeholders, being able to effectively communicate across the business. What the Business Analyst will be doing: You will be ensuring that any proposed changes align with organisational objectives, providing tangible benefits to both large and small scale projects. Identify inefficiencies and areas for improvement within key projects. Map AS-IS and TO-BE states providing effective documentation to support decision-making Work as a bridge between technical and non-technical teams using a number of communication techniques including written, verbal and workshops. Use your analysis skills to support data and evidence based decision making What skills the Business Analyst will bring: You will be an experienced Business Analyst who is keen to make their mark and demonstrate the benefits of exceptional business analysis. Proven experience in Business Analysis within the domains of IT Systems, Software development and/or process improvement. Strong ability to gather and own business requirements and design appropriate solutions Exceptional feasibility study, cost/benefit analysis and business case creation experience Requirement elicitation and documentation skills Benefits: Be part of a values-driven organisation that fosters growth and development with some fantastic benefits to include - A salary of £40,000 Hybrid and flexible working: 9 day fortnight and early finish on a Friday Annual leave: 25 days increasing by 1 day for every completed year up to a maximum of 5 days plus bank holidays Competitive Pension: SHPs - Valleys to Coast contribute 3% more than you each month (minimum contribution where you pay 4%, V2C pay 7%; maximum contribution where you pay 6%, V2C pay 9%) Recognition events and thousands of retail discounts Health care cash plan to help you pay for essential health bills, as well as providing you with 24-hour access to GP advice, counselling and more. Application Process: Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the full Business Analyst job description before applying, please contact Jaydn Harding at Yolk Recruitment. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Service Management Lead - up to £59,000- Hybrid working (Taunton Based) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a unique civil service organisation. Their highly specialised focus leads to very interesting roles with a huge scope for learning and development. We are supporting them to recruit a Service Management Lead who has experience implementing ITIL frameworks and liaising effectively with other business areas whilst managing and reporting on SLA's. This role will require Security Clearance so the successful candidate will have lived in the UK for the past 5 years. What the Service Management Lead will be doing. You will be working to define the ITSM Framework and strategic roadmap alongside the Head of IT Service Delivery. You will be delivering the day to day service level management for the organisation. Line Manage 2 Service Managers Establish and maintain relationships with key stakeholders Manage the day to day implementation of ITSM Build and develop ITSM frameworks and roadmaps What the successful Service Management Lead will bring to the team You will be an ITIL v4 qualified Service Manager with experience mentoring and coaching junior members of staff. You will be comfortable providing reports to senior leadership. ITIL v4 Foundation Qualification Demonstrable experience delivering ITSM in previous roles Experience building relationships across business areas Ability to design ITSM frameworks and roadmaps Experience coaching and mentoring junior members of staff Here's What You'll Get in Return Salary of up to £59,000 Pension scheme with employer contributions up to 28% 5 days annual leave per year, increasing to 31.5 days after 5 years' service Minimum of 5 days learning and development to each employee per year Professional membership subscriptions, mentoring, and sector specific learning available to all Flexible working hours scheme with up to two days per month Flexi leave, paid special leave, career breaks, and unpaid leave Think this one's for you If you think this Service Management Lead opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.