Sales support roles require a high level of customer service and administration skills as you’ll work across the various sales admin processes. These could include preparing lease proposals and documentation, organising customer service related daily tasks and working on the pipeline strategy.

Customer service is highly important within sales support roles as you will be taking ownership of deal queries as well as developing and maintaining strong working relationships with vendors, customers and internal team members.

FCA regulations experience is required as you will also have to ensure all processes are done accordingly to them, including those revolving around lease proposals and documentation.

SALES SUPPORT KEY RESPONSIBILITIES:

• Planning, organising and prioritising daily tasks to maintain high quality customer service
• Ensuring processes follow the regulations
• Executing the pipeline management strategy set for the team
• Handling deal queries and resolving them in a timely manner

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Swansea is a coastal city in South Wales that combines career opportunities with a relaxed lifestyle and stunning natural surroundings. As the second largest city in Wales, Swansea has a proud industrial history and is now a hub for modern industries including energy, manufacturing, healthcare, digital technology, and education. With strong investment in regeneration and innovation, Swansea is steadily growing as a destination for professionals who want both career development and a high quality of life.

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The city is home to major employers such as Swansea University, DVLA, and healthcare providers, alongside a growing number of start-ups and businesses within the tech and life sciences sectors. Its role in supporting the green energy transition is also significant, with projects in offshore wind and renewable energy creating exciting new opportunities. Positioned within the wider Swansea Bay City Region, the city benefits from strong connections to neighbouring towns and industries, making it a central part of South Wales’ economic landscape.

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Life in Swansea offers the best of both worlds. The city centre has seen significant redevelopment with new shops, restaurants, and leisure spaces, while its coastal location provides easy access to the Gower Peninsula, one of the UK’s most beautiful natural areas. From beaches and outdoor sports to cultural venues, music, and festivals, Swansea offers plenty to enjoy outside of work. With affordable living costs compared to other UK cities and excellent transport links across Wales and to England, Swansea is an attractive place to live and work for professionals and families alike.

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