Office Support & HR

Internal Recruiter   Do you have previous Internal Recruiter experience? Are you wanting to join a growing and successful team who are passionate about their staff and development? Then please apply below.   This is what you’ll be doing This is an excellent opportunity for an Internal Recruiter to join a fast paced and growing consultancy company based in Penarth on either a part time or full-time basis. You will work closely with the management team to recruit for various team members and handle the process from end to end. You will also: Proactively source candidates using a variety of resources and opportunities Regularly update all databases and websites with new vacancies and information Organise and support all interviews, feedback, offers and onboarding processes Ensure all paperwork and systems are kept up to date, whilst maintain GDPR processes and confidentiality Research and present new and suitable avenues for recruitment Support various other offices with their recruitment processes, including European offices Assist with various HR tasks including sign offs, probation meetings, and personal development plans Support the partners in strategy and resource meetings to improve growth, engagement and development   The experience you’ll bring to the team As a passionate and experienced Internal Recruiter, you’ll need to have: Previous knowledge and experience within recruitment, either with an agency or internal A drive and passion to work in a fast paced and reactive role, with an understanding of the need for flexibility Excellent communication skills with people at all levels Fantastic organisation and administrative skills, with a keen eye for detail and the ability to work prioritise own workload Excellent IT skills, including knowledge of Microsoft Office Confidence to work alone and manage tasks effectively   And this is what you’ll get in return As an internal recruiter, you will receive: A Salary of between £20,000 - £25,000 a year depending upon if part time or full time 24 Days Holiday + Bank Holidays A fantastic and dynamic team to work with every day Health and income protection insurance, as well as wellbeing schemes Excellent opportunities for development within the business Free Parking on Site   Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Chelsea Campbell on 02921 673727 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Administrator (temp) Do you have experience in administration? Are you looking for a temporary role? Then please apply below. What you’ll be doing? This is an excellent opportunity for an administrator to join a national company based in Cardiff. In this role you will be: Check invoices Sorts and distributes incoming invoices Provides general administrative support Ensures the security of any documentation and electronic data in the area of responsibility. Maintains an efficient and well organised filing system for the department. Sending and receiving emails   What you’ll bring to the team?   As an experienced Administrator, you will be: Highly organised Previous experience in administration Excel skills Able to work in a fast paced environment Able to work within a team environment   And this is what you’ll get in return? By being an Administrator, you will receive: £9.50 per hour A working week of Monday – Friday 9-5 Are you up to the challenge? If you believe that you have the skills and experience for an Administrator- then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Libby Crofts Coles at Yolk Recruitment on 02921673722 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Temporary Customer Service advisor Do you have Customer Service Advisor experience? Are you wanting to join a team who are supportive and passionate about their customers and staff? Then please apply below   What you’ll be doing? This is an excellent opportunity for a Customer Service Advisor to join a personable and supportive company based in Cardiff. You will work within a team of Customer Service Advisors and be the first point of contact for Customers. You will also: Communicate with customers via telephone, webchat and email to assist them with their questions, queries and issues with their accounts in a timely manner. Form and build excellent relationships with customers by providing a friendly service to all.   What you’ll bring to the team? As an experienced customer service advisor, you will be: Passionate about providing excellent customer service to all customers. Empathetic and understanding about emotions and situations. Excellent communication and IT skills Driven and motivated to achieve and beat targets and objectives. Friendly and supportive to both other team members and customers.   And this is what you’ll get in return? By being a customer service advisor, you will receive: A salary of £9.50 minimum, negotiable dependant on experience Amazing training opportunities A fantastic, dynamic and supportive team and environment to work in every day.

Internal Sales Advisor - Export  Caerphilly  £22,000 - £25,000 per annum Are you a self motivated individual looking to build of further your career in Sales? Are you seeking an interesting and dynamic role within an established organisation with an international presence? If so then we'd like to hear from you! We are currently working on a brand new role for our client that would suit someone looking to build on their current sales experience. The Internal Sales Representative will be responsible for contacting a set list of warm customers attempting to get them to place orders. This will entail contacting lapsed customers, following up on proformas to secure the orders and hunting new business globally. The successful candidate will be confident communicating with customers, making outbound calls and responding to emails. As an organisation we aim to ensure the customer has a trouble-free route to purchase from anywhere in the world. What you'll be doing: Making multiple calls per day and following these up with emails, whatsapp to ensure the customer has all the relevant information Using the Business Intelligence system to spot opportunities and follow up with customers Creating and managing a pipeline list of new accounts with view to getting customers signed up and using the portal Working alongside Customer Service team to get proformas created in a timely manner and then following up on a daily / weekly business Managing and maintaining bespoke account information, ensuring relevant information is available to all Customer Service Reps and Sales Managers Building lasting relationships and retaining customer loyalty through exceptional customer experience The skills and experience you'll bring to the role: You'll enjoy business development and be comfortable working towards metrics and targets You'll be self-motivated to do a great job Strong written and verbal communication skills Good time management, being able to manage a varied and busy workload Competent on Microsoft IT packages, training will be provided for internal systems Confident and able to tackle potential problems and complex queries on own initiative Accuracy and attention to detail when providing quotes and placing orders You'll enjoy working in a fast-paced team environment, working with several departments to ensure a great customer journey Additional language skills such as French, Spanish, Portuguese or German would be an advantage, however, are not essential What you'll get in return: A starting salary of between £22,000 - £25,000 per annum  Career development opportunities within an international organisation A vibrant, diverse and multicultural team environment Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Legal Office Support Do you have Previous Legal Office Support or Concierge Assistant experience? Are you wanting to join a team who are supportive and passionate about their staff and their work? Then please apply below. What you’ll be doing? This is an excellent opportunity for a Legal Office Support or Concierge Assistant to join an established and dynamic law firm based in Bristol. You will support the Office and Facilities managers to provide outstanding and friendly support to internal staff and visitors from other offices. You will also: Assist with any ad-hoc filing, photocopying, printing or other office support duties and queries Support the office manager with a ‘clear desk policy’ and tidy floor management by regularly walking round the offices Provide directions and wayfinding assistance to existing staff, employees from other offices and new employees, as well as assistance with lockers and storage facilities Deliver training and support on various systems and set ups including the desk/meeting room booking systems and employees individual desks Support the IT department by managing small stock items and troubleshooting/reporting small issues and faults Assist with the coordination of meeting rooms, ensuring they are kept tidy, serviced, and are booked correctly Undertaking any other tasks for the office manager, reception team or facilities manager What you’ll bring to the team? As a fantastic and experienced Legal Office Support /Concierge Assistant, you will be: Confident and experienced in providing outstanding client services and customer service Able to multitask and work to tight deadlines Excellent in communication, organisation, written and IT skills. A confident problem solver, with the ability to be flexible and adaptable Friendly and supportive to all, with excellent rapport and relationship building skills First Aid qualified would be an asset but is not essential as full training would be provided   And this is what you’ll get in return? By being a Legal Office Support /Concierge Assistant you will receive: A salary up to £25,000 depending upon experience + opportunity for bonuses 25 Days Holiday + ability to buy/sell days, alongside enhanced family leave A variety of Health and Wellbeing schemes, including medical and life insurance, health screenings, a range of sports and clubs and gym membership Access to a range of firm and other discounts   Are you up to the challenge? If you believe that you have the skills and experience for this role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Chelsea Campbell 02921 673 727. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com

International Customer Service Advisor  Bridgend  £18,500 - £20,000 per annum  Are you a hard working individual who is genuinely passionate about providing exceptional customer service? Are you someone who goes above and beyond what is required and expected, putting the customer's needs at the forefront of what you are doing? If so, then we'd like to hear from you. Yolk Recruitment are currently working with a highly reputable organisation in the Bridgend area to hire 2 x Customer Service Advisors for a brand new international project. Language skills are not essential for this role, however, could be an advantage as you'll be offering support to American customers travelling across Europe. Duties to include: Taking calls from customers regarding their travel insurance claims  Taking details regarding travel emergencies which could range from lost passports through to health emergencies  Liaising with other parties where necessary  Supporting customer and assisting them regarding the paperwork required Collating documentation in relation to customer's claim The skills you'll bring to the role: You will have exceptional customer service skills You'll be able to remain calm under pressure, and have the ability to calm others who may be under stress or upset  Yu'll be highly professional and able to follow processes  You'll be someone who wants to provide the best service, and who will always endeavour to go the extra mile And here's what you'll get in return: 35 hour working week with shifts between the hours of 8.00 am and 6.00 pm - no evenings or weekends! 25 days holiday + bank holidays plus other excellent benefits  Long term career prospects If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge on 02921 673712.  Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

​HR Support Officer Bedford The Opportunity Yolk Public Sector & Not-for-Profit is working with a large emergency services organisation to support them to recruit a HR Support Officer to work closely with, and under direction of, Head of HR to provide support to manage the daily activities of the HR function effectively, ensuring that professional and seamless support is provided at all times including the provision of administrative support to various Committees and Groups   What you’ll be doing as a HR Support Officer §  To provide support to the Head of HR on a wide range of Human Resources issues This will include maintaining systems, ensuring the smooth day to day running of daily activities, organisation and co-ordination of meetings, distributing agendas, note-taking and disseminating information to a range of internal and external contacts §  To draft letters, emails and reports including confidential documents as required. §  Prepare documentation for distribution to both internal/external organisations. §  Prepare documentation, including agendas and associated agenda items, eg for HR Policy Group, Staff Partnership Forum and other Working Groups and Committees as required §  To receive, provide and process a wide variety of sensitive, contentious and confidential information, which should be processed professionally in line with the nature of the information in question §  Utilise and create a range of word documents, spread sheets, databases and PowerPoint presentations and organise computer files in a logical manner. To manage diary commitments and forward planning of priorities for action §  Yolk Public Sector & Not-for-Profit is working with a large emergency services organisation to support them to recruit a HR Support Officer to work closely with, and under direction of, Head of HR to provide support to manage the daily activities of the HR function effectively, ensuring that professional and seamless support is provided at all times including the provision of administrative support to various Committees and Groups   What you’ll be doing as a HR Support Officer §  To provide support to the Head of HR on a wide range of Human Resources issues This will include maintaining systems, ensuring the smooth day to day running of daily activities, organisation and co-ordination of meetings, distributing agendas, note-taking and disseminating information to a range of internal and external contacts §  To draft letters, emails and reports including confidential documents as required. §  Prepare documentation for distribution to both internal/external organisations. §  Prepare documentation, including agendas and associated agenda items, eg for HR Policy Group, Staff Partnership Forum and other Working Groups and Committees as required §  To receive, provide and process a wide variety of sensitive, contentious and confidential information, which should be processed professionally in line with the nature of the information in question §  Utilise and create a range of word documents, spread sheets, databases and PowerPoint presentations and organise computer files in a logical manner. To manage diary commitments and forward planning of priorities for action ​ What the successful HR Support Officer will bring to the team Certificate in Personnel Practice (or willing to work towards in 12 months and progress level of CIPD qualification)   ·        OCR Level 2 Diploma in Secretarial Skills or equivalent level of experience   ·        High level of written and verbal communications skills   ·        Excellent interpersonal skills   ·        Ability to take accurate notes/minutes and records of actions   ·        IT skills in Microsoft Office, internet browser, email.   ·        Ability to prioritise and deliver high quality work effectively with good time management skills ·        Experience of working in an administrative role for a minimum of 3 years   ·        Experience of dealing with confidential or sensitive issues   ·        Experience of producing correspondence and reports   ·        Ability and use of transport (car) to travel across the Trust sites and prepared to travel regionally   ​ ​ ​ ​ Here’s what the HR Support Officer will receive in return: ·         Starting salary of £22,549 ·         excellent paid holiday entitlement, ·         entry to the NHS pension scheme and other employee benefits. ·         Most importantly, career progression and excellent training opportunities, Think this one’s for you If you think this HR Support Officer role is for you then apply online to Nikki Fisher at Yolk Recruitment   Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.   Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

​Customer Support Advisor £20,000 - £25,000 per annum + excellent benefits and WFH options Bristol / WFH   Are you a passionate and driven person who takes pride in their customer service skills and work ethic? Are you looking to join a progressive and developing team where your hard work will be recognised? If so then we’d like to hear from you! We are currently working with an expanding award winning Tech start up based in the Bristol area. We are looking to recruit someone who takes pride in their customer service skills and personal development.   What you’ll be doing:   Interacting with interact with customers via email, live chat and social media in response to incoming queries. Responding to customers in a friendly and professional manner, ensuring accuracy is always maintained. Supporting the wider organisation with tasks and projects as required. Adhering to compliance procedures and conducting all tasks involved in the onboarding process for new customers Delivering exceptional and personal customer service with view to maintaining excellent Trust Pilot scores ​ The skills you’ll bring to the role:   You’ll be an excellent multitasker and keen to input towards the overall success of the organisation You’ll take pride in providing a positive service You’ll have strong administrative and organisational skills Experience in a Fintech or Start up business would be an advantage Excellent IT skills – experience with Helpscout or Zendesk an advantage You’ll be a quick learner and keen to make a difference ​ And here’s what you’ll get in return:   You’ll be working for an organisation where your input will be recognised and your personal development encouraged. A competitive salary plus bonus scheme 25 days a year holiday Additional annual learning fund Access to work perks Regular team events ​ Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch by uploading your CV as a Word document to this advert. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’                          

​HR Policy Lead The Opportunity Yolk is a recruiting partner for a large Trade Union and professional body which represents and campaigns for its members, influences policy and practice and represents the interests of its members. Yolk Public Sector & Not-for-Profit are working with them on a campaign to fill a temporary HR Policy Lead. This role can be based in any of their 15 UK offices and will be until Christmas initially. What the HR Policy Lead will be doing Provide the People and OD team with some extra capacity to support the policy and project work within the department. The role of the Policy & Projects Lead is to deliver innovative and ground-breaking policy and project work which contributes to the enhancement of the provision of People & OD services and activities in support of our client’s strategic aims, objectives, and operational plans. This includes developing and reviewing people policies and practices to ensure legal compliance and best practice across all employment policies and processes and leading and contributing to people projects. What the HR Policy Lead will bring to the team Up to date knowledge of HR processes and policies and basic employment legislation Successfully delivering HR policy and project activity Effective management of project group members and stakeholders, including setting clear expectations and delivering feedback Project Management skills including planning, delivery, and evaluation Ability to be factually accurate, comprehensive, logical, clear, and precise in communication. Ability to write in plain English and adapt to different audiences Listen to customers and stakeholders and engage with their views Ability to build and maintain productive working relationships both internally and externally Here’s what the successful HR Policy Lead will receive in return: Salary of £41,400 in London or £36,990 outside London Up for the challenge? If you think this vacancy sounds like you then please apply online or call Nici Jones at Yolk to discuss the role in confidence.  Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.   Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

HR Business Partner £37 000 What you’ll be doing as a HR Business Partner You will design, develop and implement solutions across the breadth of HR & OD activity that support the RCN’s strategic aims and operational plans and address actions emanating from your insights, supporting our senior managers to anticipate and respond to organisational issues. Every day will be filled with possibilities as you find new ways to shape change and nurture the development of the business by delivering a robust and proactive HR service. As a senior member of the HR Operations Team, you’ll oversee employment relations cases within your nominated business units, directly working with managers in the resolution of complex issues. You will provide confidential advice and guidance and assist with the design, planning, implementation and evaluation of local and organisational change. What the successful HR Business Partner will bring to the team You will be an excellent communicator who is confident at expressing your own point of view in challenging circumstances; and skilled at both fostering constructive working relationships with management and building genuine partnership with trade unions. Possessing an excellent working knowledge of across the breadth of the CIPD profession map, you will hold a Level 7 qualification in HR Management or equivalent and ideally be a CIPD member. To succeed at the all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible. Think this one’s for you If you think this HR Business Partner role is for you then apply online to Nikki Fisher at Yolk Recruitment Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work​

​Data Capturer Administrator This is a fantastic opportunity for an experienced and passionate Administrator dealing with student enrolment and queries regarding student records, attendance and examinations.  This position involves the processing of high volumes of data whilst providing an efficient administrative service.   This role offers a salary of £9.69 per hour ​ What you’ll be doing as a Data Capturer Administrator   1.        Enrolment of our Students throughout the year 2.        Issuing of Students Qualification Certificates 3.        Deal with MIS and Examination enquiries from current and prospective students, staff and external bodies both by telephone and in person. 4.        The input of accurate and timely data into the college MIS system, in line with college policies. 5.        To amend data held on the MIS, as directed to meet requirements of LLWR, internal and external reporting. 6.        To import/ export data, as required, into external websites in line with the College’s Fair Processing Notice 7.        Assist the Examinations Team when required What the successful Data Capturer Administrator will bring to the team ·         Previous experience working with high volumes of data entry. ·         Minimum 1 year working in office environment. ·         IT Literate, ability to use spreadsheets and Word. ·         Customer Service Experience   Here’s What You’ll Get in Return The successful Data Capturer Administrator will receive the following: A competitive salary of £9.69   Think this one’s for you If you think Data Capturer Administrator role is for you then apply online to Nikki Fisher at Yolk Recruitment