Office Support & HR
Introduction
We know that support roles are the backbone of every organisation. Our experience in placing both generalists and specialists at all levels – temporary and permanent - means that the right match can be made quickly.
We support office support clients across the South Wales and Bristol location, working with a diverse range of clients that support the full Yolk client pool. The team specialise in support business with specialist vacancies through to large volume recruitment
Roles we specialise in include (but are not limited to):
Office manager
Customer service support
Administrative support
Receptionist
Sales support
Executive Assistant
Bilingual roles
Within our Office Support division, we have a dedicated team of experts who work with HR professionals including:
HR Executives & Administrators
HR Managers
HR Directors
Learning & Development Specialists
Our Office Support team work within this network across South Wales and the South-west of England.
For a confidential conversation about your next career move, or if you’re looking for talented professionals to join your company, speak to our Office Support & HR team.
David Jenkins
Sales Director
david.jenkins@yolkrecruitment.com
02921 673 728
Yolk Office Support are here to offer you the best recruitment experience, whether you need permanent or temporary staff. David and the team ensure that Yolk are here to help you in identifying the best talent in the market place, reducing your time to hire and improving retention through better candidate screening and post placement care services.
Get in touch with our Office Support & HR team by clicking below:
Latest jobs in Office Support & HR
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IFA
Risca
Independent Financial Adviser Yolk Recruitment is delighted to be supporting a respected financial planning firm as they look to appoint an experienced Independent Financial Adviser. This is a brilliant opportunity for someone who's passionate about providing clear, independent advice and helping clients achieve their financial goals. You'll work with both new and long-standing clients, offering fully independent financial planning. This role focuses on building lasting relationships, generating new business opportunities, and delivering a consistent, high-quality service that puts clients' interests first. The firm are based near Newport but you will can be based of this locality. The ability to travel to their office at the beginning may be required What You'll Be Doing Client Advice & Relationship Management Provide holistic, independent advice across investments, pensions, and protection in line with FCA guidelines. Conduct in-depth fact-finding meetings, analyse existing arrangements, and prepare tailored financial plans that reflect each client's goals and risk profile. Deliver regular client reviews, ensuring all ongoing service commitments are met and documented correctly. Keep detailed, compliant records of all client interactions and recommendations. New Business Development Build and nurture new client relationships through networking, referrals, and professional partnerships. Confidently present the firm's investment and retirement propositions to new and prospective clients. Identify ways to enhance clients' financial wellbeing through suitable additional solutions or services. Compliance & Consumer Duty Operate within FCA guidelines (COBS and SYSC) and uphold the firm's high compliance standards. Evidence good client outcomes in all areas of advice, ensuring complete transparency and suitability. Maintain up-to-date knowledge of legislation, product developments, and market changes. Operational Support Work closely with the administration and paraplanning teams to ensure a seamless client experience. Share best practice and help shape the ongoing development of the firm's investment and retirement propositions. Contribute to a positive, professional, and ethical culture within the business. What You'll Need Level 4 Diploma in Regulated Financial Planning (minimum requirement). Ideally working towards Chartered Financial Planner status (or equivalent). A strong technical understanding of investments, pensions, protection, and tax planning. Excellent communication and client relationship management skills. A genuine commitment to delivering good client outcomes under the FCA's Consumer Duty. What You'll Get in Return: Competitive salary and bonus scheme Working hours are Mon- Thur 9-4.30 and 9-12 on Friday Full administrative and paraplanning support. Ongoing professional development and support towards Chartered status. A collaborative and supportive working environment.
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Mortgage Advisor
Risca
Mortgage Advisor- CeMAP-qualified This is a genuinely exciting opportunity for an experienced, CeMAP-qualified Mortgage Adviser to join a highly professional and customer-led brokerage that puts quality advice and long-term client relationships at the heart of everything it does. You'll be joining a business with a strong reputation, a supportive internal culture and a clear focus on doing the right thing for both clients and advisers. If you are looking for a role where you can take pride in your work and build a meaningful, long-term client base, this is well worth a conversation. What will you be doing: Conduct detailed fact-finds and affordability assessments Recommend suitable mortgage products from a comprehensive lender panel Advise on life insurance, critical illness and income protection Manage applications from enquiry through to completion Deliver clear, compliant advice aligned with FCA and Consumer Duty standards Build lasting relationships and generate repeat/referral business You will regularly be at networking events to create relationships with prospective clients What qualifications and experience will you need: CeMAP qualification- essential Strong knowledge of FCA regulation and Consumer Duty Proven mortgage and protection advice experience Excellent communication and relationship-building skills
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Receptionist- Fixed term contract-10 months
Newport
Receptionist / Front of House- 10 months Fixed term- Immediate start 📍 Coldra, South Wales 🕘 Monday to Friday, 9:00am - 5:00pm 🏢 Full-time, office-based We're working with a highly respected regional law firm who are looking for a professional and welcoming Receptionist to join their busy team in Coldra. As the first point of contact for all clients and visitors, you'll play a key role in creating a great first impression and ensuring the smooth running of the front office. You'll receive full training, but previous experience in a similar role is essential - this is a busy position that calls for someone organised, confident, and personable. What you'll be doing Answering and directing incoming calls, taking accurate messages, and handling general enquiries Greeting clients and visitors in a friendly, professional manner Managing reception diaries and meeting room bookings Overseeing the reception area and monitoring shared inboxes Processing incoming and outgoing post Archiving client files and maintaining the archive database Logging new Deeds Packs and Wills, ensuring accurate storage Supporting the wider team with general office admin - photocopying, scanning, and data entry What experience you will need: Experience of working in a client facing position, ideally with some phone experience Experience working in customer service setting Strong organisational and time management skills Great attention to detail IT skills The ability to multitask and manage your workload effectively What you will get in return: Salary of £23,809.50 20 days holiday- plus your Birthday day off, Additional leave granted for Christmas Life insurance Salary protection Free onsite parking Company social events each year, all paid for by company Regular marketing and networking events to attend Involvement in various charity activities and fundraisers
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Internal Sales Advisor
Ammanford
Internal Sales- Immediate interviews Yolk Recruitment is proud to support the recruitment campaign for a dynamic and innovative company, known for its high-quality products in the manufacturing sector. With recent growth across the UK and into Europe, they offer a rare opportunity to join a business that's truly going from strength to strength. It's a supportive, team-focused environment, where new ideas are encouraged, and employees have the chance to be part of a business that is genuinely shaping the future of its industry. We're now looking for an Internal Sales Executive to join our Ammanford office and play a key role in developing customer relationships and driving business growth. What you'll be doing Processing orders and following up on quotes, turning them into confirmed sales Working closely with Regional Sales Managers to support and grow accounts Building and maintaining relationships with trade customers Re-engaging with lapsed or previous customers, promoting the value and quality of our products Supporting exhibitions, product launches, and customer site visits Keeping accurate records of quotes and enquiries for reporting and analysis What we're looking for Previous experience in sales or customer service (B2B or B2C) A confident communicator who enjoys building relationships Someone proactive who's happy to follow up leads and reach out to new customers Organised and able to manage quotes, orders, and enquiries effectively An interest in learning about products and adding value to customers, not just selling on price If you've worked in sales, account management, or customer service and want to build a career in a growing business, we'd love to hear from you. What's in it for you Salary of £26,651 with Bonus scheme Monday- Friday working hours Fully on site role 24 days Holidays plus bank holidays Pension scheme Employee benefits platform with shopping discounts and cashback Christmas shutdown Easy location, with lots of available parking.
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Product Co-ordinator
Cwmbran
Job Title: Product Coordinator About the Role & Company Are you a highly organised and proactive professional who thrives on bringing structure, clarity and momentum to complex projects? We're looking for a Product Coordinator to join a fast-paced manufacturing environment where collaboration, accountability and continuous improvement are at the core of everything we do. This is a fantastic opportunity to take ownership of new product projects and play a key role in driving them from concept through to production launch. You'll work closely with Sales, Technical, Procurement and Production teams, ensuring clear communication, accurate data and smooth project delivery. If you enjoy being at the centre of cross-functional activity and making things happen, this could be the perfect next step in your career. This is what you'll be doing As Product Coordinator, you'll sit at the heart of the New Product Development (NPD) process, ensuring projects stay on track and product information is accurate, complete and production-ready. Leading and coordinating new product projects from initial concept through to launch, tracking timelines, managing milestones and ensuring nothing falls through the cracks. Acting as the key link between Sales, Technical, Procurement and Production teams, maintaining clear communication and driving alignment across departments. Managing product setup within the ERP system, including creating and maintaining Bills of Materials (BOMs), routing structures and ensuring master data accuracy. Working closely with Sales Managers and customers to understand product specifications and translate requirements into actionable project plans. Maintaining detailed documentation, attending project meetings and proactively following up on actions to keep momentum and remove bottlenecks. This is what you'll bring to the team As Product Coordinator, you'll combine strong organisational ability with the confidence and drive to push projects forward. Experience in project coordination, product development, master data management or a similar role within manufacturing or FMCG. Excellent organisational skills with strong attention to detail and the ability to manage multiple projects at different stages simultaneously. Confident communication skills and the ability to build effective working relationships across teams. A proactive, solutions-focused mindset with the ability to take ownership and maintain progress independently. Experience working with ERP systems (Microsoft Dynamics 365 or similar) would be advantageous but not essential. This is what you'll get in return We believe in supporting our employees both professionally and personally. In return for your contribution, you'll benefit from: Fresh fruit provided weekly to support a healthy workplace. Access to a wide range of employee training and development courses. Free access to physiotherapy and psychotherapy services. 21 days annual leave plus bank holidays, increasing by one day per year of service up to 25 days. Paid time off for medical appointments when taken at the start or end of your shift. £30 contribution towards eye tests and £40 contribution towards glasses. Company pension scheme (5% employee contribution / 3% employer contribution). Free onsite parking. Access to onsite medical and mental health first aid support. If you're ready to take ownership of product projects and play a key role in bringing new products to life, we'd love to hear from you. Apply now for more information.
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HR and Payroll
Port Talbot
HR & Payroll Specialist- up to £40,000 Yolk Recruitment is supporting a well-established manufacturing business in Port Talbot to recruit a HR & Payroll Specialist. This is a hands-on role combining end-to-end payroll delivery with broad generalist HR support for managers and employees across the site. You'll be the main point of contact for UK payroll and a key part of the local HR team, supporting day-to-day people matters as well as wider HR projects and process improvement. This role includes line management responsibility for an HR Advisor. What you'll be doing: Payroll Running end-to-end UK payroll on a weekly, fortnightly and/or monthly basis Ensuring salaries, overtime, statutory payments and deductions are processed accurately Managing workplace pensions, including auto-enrolment Submitting RTI returns to HMRC in line with deadlines Processing starters, leavers, pay changes and contractual variations Dealing with payroll queries from employees in a professional and timely way Liaising with external payroll, audit and pension providers when required HR Support Providing a proactive, first-line HR service to managers and employees Advising and coaching managers on employee relations matters, supporting informal resolution where appropriate Acting as a first point of contact for HR queries and providing practical, compliant advice in line with policies and current legislation Supporting the full employee lifecycle, including recruitment, onboarding, absence management, performance management, learning and development, pay and benefits, and employee relations, working closely with the Senior HR Advisor Reviewing HR processes and data to identify improvements and make recommendations to the management team Working closely with HR colleagues to drive consistency and good practice Ensuring appropriate controls are in place across key HR and payroll processes Supporting and delivering HR projects in line with agreed business priorities What we're looking for Previous experience in a combined HR and payroll role Degree level education or equivalent CIPP qualification (or working towards) CIPD Level 3 (or working towards Level 5) Experience of managing auto-enrolment pensions What you will get in return: Salary of up to £40,000 Full-time (39 hours per week) Company Bonus scheme 25 days Holiday increased with length of service up to 30 days. Tech Loan Scheme Ikea Loan Scheme Cycle to Work Loan Scheme Private Medical Insurance Life Insurance Enhanced Maternity & Paternity Leave Flexitime Company Pension (3% ER Contribution) however Salary Sacrifice is available.
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Graduate Role
Cardiff
Travel Insurance Claims Handler - Cardiff (Hybrid) Calling all Graduates - Kickstart your career! Are you ready to step out of retail, hospitality, or customer service and into a professional role where your people skills really matter? Yolk Recruitment are partnering with a leading international travel insurance provider to hire a Travel Insurance Claims Handler for their Cardiff team. This is a full-time, permanent role with a hybrid working model (2-3 days in the office), perfect for graduates who are looking to start their career in a supportive, friendly, and fast-growing team. What you'll be doing Managing your own travel insurance claims from start to finish Delivering outstanding service to customers, suppliers, and third parties Assessing claims and negotiating settlements in line with policy guidelines Spotting potential fraud and handling complex situations with confidence Contributing ideas to improve processes and enhance the customer experience What we're looking for Graduates of any degree - your skills matter more than your background Experience in customer-facing roles, such as retail or hospitality Strong communication skills and a friendly, professional approach Organised, motivated, and able to manage a busy workload Confidence in making decisions and handling responsibility A genuine desire to help customers and make a difference What's in it for you Salary: £24,500 Holidays: 33 days including bank holidays (with option to buy or sell) Hybrid working from a great central Cardiff office Discounted gym membership & Cycle to Work scheme Employee Assistance Programme, optional healthcare & dental plans Support for professional training and qualifications to grow your career Regular social events to connect with colleagues If you're a graduate looking for a role that values your people skills, offers real career progression, and puts customers first, this is your chance to join a team that will support you every step of the way.
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HR Manager
Haverfordwest
HR Manager - Haverfordwest Yolk Recruitment is pleased to be exclusively supporting an award-winning food manufacturer in Haverfordwest as they look to appoint an HR Manager to play a key role in shaping their people agenda. This is a great opportunity for an HR professional who enjoys being visible on site, building strong relationships with managers and employees, and who is passionate about developing people, strengthening leadership capability, and creating clear succession plans for the future. The role As HR Manager, you'll work closely with the Head of People and Senior leaders to support both the day-to-day HR needs of the business and its longer-term people plans. Your focus will include: Partnering with managers to coach and develop leadership capability across the site. Leading recruitment and talent attraction activity, with a strong focus on hiring for potential as well as experience. Driving training, development, and career pathways, including succession planning for key roles. Supporting managers with employee relations matters, providing clear, practical, and commercially balanced advice. Playing an active role in engagement, wellbeing, and performance initiatives to help create a positive and supportive working environment. What we're looking for Solid experience in a hands-on, generalist HR role, ideally within manufacturing, engineering, retail, or hospitality. A genuine interest in people development, coaching and building future talent pipelines. Proven experience of managing end-to-end recruitment and supporting managers through hiring decisions. Experience supporting learning and development activity, with exposure to succession planning and internal progression. Confident communicator with the ability to build strong, credible relationships at all levels. What's in it for you Salary of £40-45k. Fully on-site role, working Monday to Friday, 8am - 4.30pm- can be flexibility on hours if required. 33 days' holiday including bank holidays Private medical insurance, life insurance, cycle-to-work scheme and enhanced maternity and paternity leave
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Vetting Officer
Stevenage
Vetting Officer - 12 months - Stevenage -£20 per hour -Immediate start Do you have a background in checking documents and have an eye for detail? If so this could be for you. My client is in need of a Vetting Officer and your familiarity with vetting processes and interpersonal skills will be maximised What you'll be doing: Support Recruitment in obtaining security clearances and checks for all new employees. Be point of contact for vetting issues/problems. Work with external IT platform to obtain and update security clearances. Liaise with UKSV and other external agencies when appropriate. What you will bring to the role Excellent interpersonal skills Ability to work as part of a team Experienced on the use of Electronic Vetting Databases Can do positive attitude for success What you will get in return: £20 per hour Hybrid working environment with 3 days on site Likely for the role to be extended If you are an experienced vetting agent with good Microsoft Office knowledge and can travel to Stevenage this could be a great opportunity. Please express your interest by applying or contacting:
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HR and Payroll Administrator
Belfast
HR & Payroll Administrator - 12 months - Immediate start - £15.96 per hour Are you a competent and contentious HR & Payroll administrator who wants to bring their skills to a new role? If so this could be for you. My client is in need of a HR and Payroll Administrator and where your adaptability and accuracy will be utilised and appreciated. What you'll be doing: Act as the first point of contact for all time and attendance-related queries from employees, managers and HR, resolving issues in a timely and professional manner Resolve any error / warning messages generated in the Time & Attendance appsheet thereby ensuring accuracy of data. Manage the weekly and monthly data upload files and enter any manual adjustments/entries as required. Completion of payroll input sheet, new hire forms and as required, various HR Administration forms Ensure the accurate and timely entry of employee hours, overtime, sick leave, holidays, and other leave types. Any other ad-hoc duties: What you will bring to the role Proven experience working in a similar HR or administration role Ideally have manufacturing sector experience A high level of integrity and discretion when handling sensitive employee information Excellent verbal and written skills What you will get in return: £15.96 per hour 35 hour working week Work 4.5 days between the hours of 07:00-19:00 Strong potential of extension If you are an experienced HR and Payroll Administrator who can deal with a variety of processes then I would like to hear from you, please e-mail: to express your interest. This is a great opportunity to work for an established company and to expand your knowledge and use your insight.
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External Sales Account Manager
Caerphilly
External Sales Executive Location: Caerphilly and covering South Wales Salary: Competitive + Commission + Benefits Working Pattern: Hybrid (Field & Office-based) Contract: Full-time, Permanent A career-defining opportunity for a External Sales Executive We are seeking an ambitious and commercially-minded External Sales Executive to join a growing team. This is a key role with responsibility for managing an established customer base while driving new business and identifying growth opportunities within your territory. The position offers the chance to make a real impact, supported by a collaborative team environment and strong career progression opportunities. Key responsibilities include: Developing your territory: Creating and managing a sales plan that aligns with business objectives. Building strong relationships: Engaging with stakeholders at all levels to strengthen customer partnerships. Delivering tailored solutions: Preparing proposals, quotations, and project specifications based on customer needs. Driving new business: Identifying, qualifying, and converting prospects into long-term customers. Meeting and exceeding targets: Consistently achieving agreed sales objectives and contributing to overall business growth. What we're looking for: Previous experience in sales, business development, or account management within technical sales Excellent communication and presentation skills. Strong negotiation and influencing ability. Self-motivated with a proactive approach to achieving targets. Commercially astute with the ability to identify and act on opportunities. What's on offer: Competitive salary plus uncapped commission and benefits. Hybrid working with flexibility to balance client visits, office, and home working. Career development with ongoing training and progression pathways. Supportive team culture with opportunities to make an impact. Private healthcare Autonomy to make the role your own
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Trainer & Customer Support
Bristol
Trainer - Customer Support Location: Bristol - Hybrid Salary: £27,000 Yolk Recruitment is proud to be supporting one of our established and growing software clients in their search for a Trainer - Customer Support to join their friendly and collaborative support team. Our client is a UK-based software provider with over 20 years' experience delivering high-quality, configurable asset management solutions to customers both nationally and internationally. They are known for their strong customer focus, commitment to quality, and collaborative working culture. This is a blended role combining front-line customer support with technical training, documentation, and knowledge sharing, ideal for someone who enjoys helping users while developing training materials and delivering sessions. The Role Reporting to the Customer Support Manager, you will work alongside experienced members of the support team to assist customers with day-to-day system usage, technical issues, and training needs. Full product training is provided, with a structured probationary period and monthly check-ins to support your development. Key Responsibilities Customer Support Provide front-line support via phone, MS Teams, email, and support portal Replicate and verify reported issues Log detailed bug reports including process flows and system behaviour Liaise with customers and second-line support to resolve issues efficiently Build in-depth knowledge of the software user interface to provide expert guidance Manage user access, licences, and support site accounts Coordinate application updates for hosted customers Create and update online help materials and support articles Training Produce bespoke client support content Create and maintain training manuals Deliver remote training sessions to customers Contribute to company-wide technical, training, and project documentation Ensure all work aligns with ISO standards and internal policies Skills & Experience Essential Minimum 1 years' experience in a similar support / training role Confident IT user Strong verbal communication and customer-facing skills Excellent active listening and problem-solving ability Strong written documentation skills with good spelling and grammar Ability to learn new systems quickly Desirable Experience with SQL databases Degree in IT, Computer Science, or similar (advantageous) Familiarity with ISO 9001 / ISO 27001 Support portal experience IIS / hosted web applications APSE Train the Trainer qualification Benefits Annual pay review and discretionary bonus Increasing holiday entitlement with length of service Pension scheme Following successful probation: Private medical cover Group life insurance (4x annual salary) Group income protection
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Global Account Manager
Cardiff
Job Title Global Sales Manager Key Information Location: UK or Europe based Working pattern: Hybrid with international travel Salary: Competitive, dependent on experience Bonus: 25% annual performance bonus About the Role We're recruiting a Global Sales Manager for a highly respected international organisation operating in the Business-to-Business financial services sector. The business works with multinational clients worldwide and is known for its consultative, relationship-led approach rather than hard selling. Company values centre around trust, collaboration, innovation, and long-term partnerships, creating an environment where experienced sales professionals can genuinely add value and build lasting client relationships. This is what you'll be doing As a Global Sales Manager, you'll play a key role in driving strategic growth across multinational accounts, working in a complex and international sales environment. You'll be trusted to shape opportunities, influence stakeholders, and deliver commercially strong solutions. Managing and converting strategic opportunities with multinational organisations into long-term global agreements, taking ownership of the full sales lifecycle Building and nurturing senior-level relationships with key stakeholders across globally operating clients, positioning yourself as a trusted advisor Taking a consultative, solution-based approach to complex sales challenges, collaborating closely with internal teams across regions to deliver tailored propositions Proactively generating new leads and developing self-sourced opportunities through networking, market insight, and relationship building Representing the business at industry and networking events to identify and secure high-value, strategic opportunities This is what you'll bring to the team As a Global Sales Manager, you'll bring commercial curiosity, resilience, and a proactive mindset, alongside the ability to work effectively in an international and collaborative environment. Experience in consultative or solution-led sales, ideally involving complex or multinational clients A proven or emerging track record in lead generation and business development Strong communication and relationship-building skills, with the confidence to engage senior stakeholders A self-motivated, target-driven approach with good commercial awareness The ability to work collaboratively across cultures, teams, and time zones Industry experience is beneficial but not essential, and we welcome applications from candidates who may not tick every box but can demonstrate the right attitude and potential. This is what you'll get in return In return, you'll join a dynamic and international organisation that genuinely invests in its people and offers a compelling reward package. Competitive salary with a 25% annual bonus Hybrid and flexible working Generous annual leave entitlement plus bank holidays Market-leading pension contribution(12%) Life assurance and income protection Access to a broad range of flexible benefits and wellbeing support Ongoing training and professional development opportunities Free on site gym Subsidised canteen Clear path of career progression Apply now for more information and to find out how this Global Sales Manager role could be the next step in your career.
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Distribution Coordinator
Pontypridd
Distribution Coordinator- Immediate start date Fixed Term Contract until February 2027 Yolk Recruitment is working with a well-established construction materials business in Treforest to help them find a Distribution Coordinator. You'll be joining a small, friendly team in a busy setting, supporting customers with their orders and day-to-day enquiries. What you'll be doing: Managing customer orders and enquiries by phone and email Giving clear, timely responses to questions and complaints Keeping track of orders from start to finish Organising and rearranging deliveries to make the best use of the haulage fleet Updating records and paperwork accurately Working closely with the commercial, production, and haulage teams What we're looking for: Previous customer service experience Previous experience in distribution planning, transport coordination, or logistics operations Confident IT skills. Strong communication abilities A proactive approach and interest in learning about the wider business Someone who enjoys working as part of a small team What you'll receive: Salary of £27,500 Monday to Friday hours, working in the office full time. Company pension Life assurance Supportive team environment Full training and development Free onsite parking
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HR Advisor
Cardiff
HR Advisor- £36,000- Cardiff City Centre Yolk Recruitment is working exclusively with a leading insurance company that's been on an exciting growth journey. The business is people-focused and values open communication, collaboration, and flexibility in the way they work. We're looking for an experienced HR Advisor to join a friendly, down-to-earth HR team. You'll be based in Cardiff but will work closely with colleagues across other locations, so occasional travel (around once a month) may be required. This is a generalist role, its hands-on role where you'll play a key part in supporting managers and employees on all aspects of HR. From employee relations to day-to-day advice and guidance, you'll be right at the heart of what's going on. It's a busy environment, but if you enjoy a role with plenty of variety and responsibility, you'll feel right at home here. You will need experience of working on site and be involved with teams. What the role involves: Act as the first point of contact for day-to-day HR matters, providing guidance and support to managers and employees. Support employee relations, absence management, performance issues, and other sensitive cases. Work closely with managers to guide them through HR processes, ensuring consistency, fairness, and legal compliance. Build strong relationships across the Cardiff site, acting as a trusted point of contact for employees. Collaborate with the wider HR team to deliver a consistent HR approach. Contribute to HR projects and initiatives linked to growth, engagement, and organisational change. Maintain accurate employee records and ensure compliance with legislation and company policies. Deliver training and coaching to managers on HR processes where required. Assist with on boarding, employee engagement initiatives, and payroll processes as needed. What experience you'll need 3-5 years' experience in a fast-paced HR Advisor role Employee relations experience, confident managing complex, and sensitive cases. Experience of building relationships on site with all stakeholders CIPD Level 3 (or equivalent experience) Why this is a great opportunity: Salary of £36,000 with bonus scheme Permanent, Full-time. Working Hours are 9 -5:30pm Hybrid working: 3 days in the office, 2 days from home 32 days' annual leave (including bank holidays). Company-paid health cash plan. Pension scheme - 3% employer contribution. Holiday buy scheme - up to 3 extra days per year. Tech scheme - save on the latest tech over 12 months. Cycle to Work scheme - save on a new bike over 12 months. Life assurance (4x salary).
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Senior Administrator
Broughton
Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated
Office Support & HR Salary Survey
Testimonials
Here's what some clients and candidates have had to say
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Charlotte Singleton is a great recruiter. She was calm and methodological in her approach, always giving timely feedback as to any developing events. I was always very aware of the state of play, never being left to guess. Charlotte's disposition is one of calmness and professionalism, even in the face of my annoying questions and constant pushbacks. I felt this transparent approach was extremely valuable for me.
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Very highly recommend Yolk for their excellent service. I am thrilled with our new hire. Yolk were very patient, listened to my wants and ideas, and gave great advice. We would not hesitate to use Yolk Recruitment for any future hiring needs. Well done Yolk Team!
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The Royal Mint has worked closely with Yolk Recruitment since 2009.They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they represent. Should I need advice or guidance on a particular role, I know I can trust the team at Yolk to provide me with an unbiased, professional and honest consultation which I value.
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We have worked with Yolk for a couple of years and have always found that they take the time to understand your needs as a company. We have a different way of recruiting and the team are very accommodating and helpful, while other agencies refused to work the way we wanted. Since working with Yolk, we have had less staff turn over than when we have used other agencies. They do a great job and I have recommended people looking for jobs to use t...
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We have used Yolk to fulfil a number of vacancies across our 2nd Charge business. The calibre of applicant delivered has always been as specified and we have had a great degree of success throughout our relationship. I would have no hesitation in recommending Yolk as a provider of Recruitment Services.
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We have been using Yolk for two years for both temporary & permanent recruitment and have had great success with team. Every time we need to go to market the consultants always take the time to fully understand the role and the requirements I have for the person I am looking for. The level of attention we receive regardless of the role(s) is fantastic and always put me at ease that we will have a successful period of recruitment.
Key Office & HR Team Contacts
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Lauren Cubitt
Senior Principal Consultant | Office Support
Lauren possesses extensive knowledge of the Commercial and Office Support space across the South Wales market.
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Charlotte Singleton
Senior Consultant | Office Support
Charlotte understands the demand of the support sector and guarantees dedication and consistency, always on your wavelength.
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David Jenkins
Sales Director
David identifies opportunities for Yolk to partner with clients who are undergoing growth, discovering how we can take them to the next level.
Office & HR Case Studies
Here are some case studies that demonstrate our expertise in the area of Office Support & HR recruitment
What We've Been Up To
Find out about our HR Insights event
Yolk Recruitment's informative events with Anna Denton-Jones of Refreshing Law Ltd are a fountain of knowledge for HR teams, managers, associates, business owners, and hiring managers. Keep an eye on our events for upcoming HR Insights sessions throughout the year.
Request your Talent Report
Yolk Recruitment’s bespoke Office Support Talent Report gives you a data-led view of what’s really happening in your industry, from the most in-demand roles to salary benchmarks and market trends that matter.
How the Office Support Market is Evolving in 2025
The UK Office Support market is experiencing a dynamic shift in 2025, influenced by technological advancements and evolving workplace structures. Yolk's Office Support recruitment team dive into the hiring trends shaping 2025/26, outlining what employers should be looking for when making their next hire.
Get in touch with our Office Support & HR team by clicking below:
Contact Office Support & HR