Office Support & HR

​Office Coordinator Are you organised? Good at multi-tasking? Experienced office administrator looking for your next role? Then apply today to find out more. This is what you’ll be doing. A software-based company on the outskirt of Bristol are looking for an experienced administrator to join their team, your role will include: General office administrator Supporting the accounts department Be point of contact for arranging all internal training sessions. Full recruitment administration Handling filing and stationary. Be coordinator of office events e.g., Birthdays, social events. Sit on reception when required and answer the phone. Maintain spreadsheets and keep them updated with policies. The experience you’ll bring to the team. High level of accuracy An excellent understanding of MS Windows including Excel. Excellent organisational skills Efficient communicator And this is what you’ll get in return. Salary up to £19,000 Excellent career progression opportunity available Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions, then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

​We have an exciting new opportunity! We are looking for Collections Agent for one of our new clients. The role will identify solutions for customers with bounce back loans. You will have excellent listening abilities and be able to explain things clearly with an empathetic approach, tailoring each contact to the individual customer needs. This is what you’ll be doing You will speak with customers and businesses that may be experiencing financial difficulties or are vulnerable, who need our support You will be able to review each case to understand or customer’s overall situation to help agree the right action plan for them and for the bank Liaise with customers and other areas of the business to obtain information and supporting documentation. The experience you’ll bring to the team Ability to work and deliver in a fast paced environment Strong team player with a positive attitude It is preferable, but not essential, to have some experience in financial services, lending, or collections Experience of working in a customer focused environment supporting complex queries What you’ll get in return 33 days holiday (including public hols). You’ll also get your birthday on us Salary from £20,000 - £26,000 Private Medical Insurance with VitalityHealth Contributory pension scheme Discounts on cinema tickets, restaurants, shopping and train tickets via a Perkbox membership Are you up for the challenge? If you believe that you have the skills and experience for this role - please get in touch. We also offer referral scheme for any candidates whose details have been passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment. Please note, whilst we do our best to contact all candidates, due to the high number of applicant we receive we cannot guarantee this for every role. IF you gave not heard from us within 7 days of applying -then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

​Collections Team Leader Are you an experienced Team Leader within financial services? Do you have knowledge of collections and banking? Do you want to join a dynamic business with amazing benefits? Then we are looking to speak to you. This is what you’ll be doing This is a fantastic opportunity for a Team Leader to join a dynamic financial services company based in the heart of Cardiff offering a competitive salary. This role will manage a team of collections agents where you will be expected to build strong relationships with key business stakeholders. ·        Manage a team of collections agents and monitor their performance ·        Oversee any complex cases and take the necessary actions in regard to overdue payments ·        Report on collection activity and the status each individual case ·        Manage team rotas and shifts ·        Provide training to team members on company processes and procedures ·        To make sure regulations and standards are being met by undertaking quality assurance and providing feedback to team members when necessary ·        Build strong working relationships with internal and external stakeholders The experience you’ll bring to the team ·        Team management experience ·        Experience in the financial services industry, lending, or collections ·        Excellent interpersonal and relationship building skills ·        Highly organised with the ability to hit deadliness And this is what you’ll get in return £30,000 – £40,000 (experience dependant) Remote working 25 days holiday (plus 8 bank holidays) Flexible working Private Medical Insurance Discounts on restaurants, shopping and train tickets Gym membership options and many more! Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Bethan Evans 02921 673 743. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’  

​Collections Agent Do you want to join a growing financial services business as a Collections Agent? Are you passionate about customer service? Are you looking for remote working with a total flexible approach? Do you have experience within a similar type of role? Then we are looking to speak to you. This is what you’ll be doing This is a fantastic opportunity for a Collections Agent to join a dynamic financial services company based in the heart of Cardiff offering a competitive salary. This role is offering fully remote working and are open to flexible hours. ·        Communicating with customers and businesses who are experiencing financial difficulty and need extra support ·        Reviewing each case to understand customers individual situation ·        Liaison with internal departments to obtain correct information and documentation ·        Produce high quality reports ·        Any ad-hoc tasks deemed necessary by team leader The experience you’ll bring to the team ·        Experience in the financial services industry, lending, or collections ·        Working a 37 hour week between 8 – 8 Monday – Friday, occasional weekends if required ·        Excellent verbal and written communication skills ·        Strong team player with positive attitude And this is what you’ll get in return Up to £26,000 25 days holiday (plus 8 bank holidays) Flexible working Private Medical Insurance Discounts on restaurants, shopping and train tickets Gym membership options and many more! Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Bethan Evans 02921 673 743. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Financial Administrator A fantastic opportunity working as a Financial Administrator has arisen to join a growing financial services company based in Swansea. What you will be doing? The Financial Administrator will be responsible for assisting a team of Mortgage Advisors. The successful candidates will need to demonstration professionalism and be comfortable dealing with clients and providers. ·        Progressing mortgage and protection applications through to completion ·        Dealing with incoming calls, emails, and post ·        Work within FCA requirements/ regulations ·        Gathering documentation making sure everything is current and compliant ·        Updating databases effectively ·        Any ad-hoc duties such as scanning, filing, stationary order etc What you need for the role? ·        Administration experience 2+ year within professional services is essential such as estate agents or financial services ·        Knowledge of mortgage terminology is desirable ·        Ability to solve problems quickly and efficiently ·        Outstanding communication skills at all levels, both written and oral ·        Time management skills And this what you will get in return? ·        Competitive salary ·        Flexible working ·        Progression and development ·        You will be working within a relaxed office Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Bethan Evans 02921 673 743. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

​Are you an experienced and immediately available Administrator? Do you have excellent communication skills? Are you highly organised and able to meet deadlines whilst work under pressure? Then apply below. What will you be doing? I am currently looking for an Administrator to join a professional services company based in Cardiff central. General administrative tasks such as filing, photocopying, printing, scanning and binding documents Support the secretarial team in the opening new clients Answering the telephone and dealing with queries/taking messages Processing expenses Assisting with the maintaining of databases as required Supporting meetings/events such as printing bundles, slides, hand-outs, catering arrangements and managing attendance lists Arranging travel for senior members of the team What you will bring to the team? Great attention to detail Effective communication skills Knowledge of Microsoft Office package Complete tasks within time frames High level of accuracy And this is what you’ll get in return £9.00 an hour Weekly pay Immediately start dates Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Bethan Evans. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found atYolkRecruitment.com’

​ ​Delivery Consultant The Public Sector is the biggest employer in the UK constantly evolving, keeping Yolk’s Public Sector & Not-for-Profit team busier then ever. We are proud to have been awarded a place on a number of national frameworks as well as being preferred suppliers to organisations throughout the sector. We have an enviable client base across the UK and its growing quickly. This is what you’ll be doing: This position is a 180˚recruitment position so there is no sales requirement, not even a little bit! We are in the fortunate position of having incoming vacancies from our existing frameworks/PSLs as well as a dedicated Business Development function for the Public Sector & Not-for-Profit team, so this is a pure delivery role. ·         Taking job briefings via telephone/virtually. ·         Identifying and engaging suitable candidates using a comprehensive suite of talent attraction methodologies and available technology. ·         Conducting robust candidate screening processes. ·         Support candidates through full registration and application. ·         Liaise with clients regarding progress of vacancies. ·         Arrange and manage a seamless interview/offer process. ·         Facilitate on-boarding. ·         Provide a quality and transparent service to both clients and candidates. ·         Adhering to Yolk processes and supporting the team to achieve SLAs. The experience you’ll bring to the team: ·         Demonstrable recruitment experience. ·         Experience working in a fast past, high pressured environment. There’s also some must haves: ·         Bright, Bold, Better in everything you put your mind to ·         Work ethic! We’re busy, there’s no hiding from it so we expect you to be able to work at pace while maintaining excellence in delivery. ·         A plate spinner ·         Organisation ·         High levels of attention to detail ·         Common sense and oodles of intelligence What’s On Offer: ·         The opportunity to join an award winning busines, in a growing division with an excellent base salary and market leading commission structure. ·         Career progression in you own hands (with support from your team and our inhouse Head of L&D) ·         A day so busy you’ll never look at the clock again! ·         Significantly less stress than a typical 360 degree recruitment role with no pressure to sell ·         State of the art, multi zone working environment with free parking onsite (OK the comfort of your own home, at the minute!) ·         Support, Guidance and a mentorship scheme ·         Excellent annal leave, your birthday off and pension on top. ·         Monthly, quarterly and annual incentive schemes ·         Clear pathway for progression, whichever route you decide to take ·         A voice…that’s heard! Are you up to the challenge? To find out more and for a confidential chat please apply with a CV and a short covering letter outlining why you’re destined to be a Delivery Consultant for the Public Sector & Not-for-Profit team. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristics. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Dispatch Administrator What you’ll be doing? This successful manufacturing business has created a new vacancy for a Dispatch Administrator to join their busy office. You’ll join a small, friendly team and play a key role in ensuring the delivery of products to high profile customers in and outside of the UK. Identifying items and containers of incoming and outgoing shipments and verifying them against consignment records Ensuring outgoing shipments are in good condition and meet specifications Arranging internal distribution of goods received Organising the despatch of goods with completed documentation Maintaining prescribed records of goods received and despatched Examining shipping documents and verifying product to be released Recording customs clearance requirements and authorising collection of product Calculating storage and clearance charges and billing customers Receiving details of outgoing products, and arranging bookings of freight space and collection of goods from customers What you’ll bring to the team? Previous experience in Despatch, Stores, Freight, Import/Export will be an advantage Familiarity with ERP systems Microsoft Office skills including Excel Knowledge of import/export regulations is highly desirable but not essential. Strong communication and organisational skills and a good working knowledge of health and safety. What you’ll get in return? £9 -11 an hour Weekly pay 6 – 12 month contract – huge potential to go perm Supportive office environment Are you up to the challenge? If you believe that you have the skills and experience to be an Administrator – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions, then please contact Bethan Evans on 02921 673 743. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’      

HR Advisor A professional services company are looking for an experienced HR Advisor to join their team in Swansea. They are looking for a generalist with experience with a strong focus on excel and reporting. If this would be something of interest to you please apply today. This is what you’ll be doing Support the team in providing coaching, advice and guidance where needed Monitor sickness and manage long term absence process Advise managers of new and updated policies and support employees through the process Conduct exit interviews, review MI reports and provide feedback Work with wider HR teams to support managers with ER cases Support engagement initiatives Provide KPI and reports on HR issues Work with the team to continuously improve processes Deliver HR projects Provide support where required for recruitment The experience you’ll bring to the team Previous HR generalist experience is essential Excellent Excel skills are essential CIPD qualified or working towards And this is what you’ll get in return Up to £30,000 Flexible benefits package! Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Bethan Evans. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

​We are working with a public sector organisation based who are looking for an Industry Outreach lead. The role is required to design and deliver the organisations industry engagement strategy ahead of new duties coming into force which will require trustees and scheme managers to provide data through pensions dashboards. This is what you’ll be doing Design an industry engagement strategy, which includes segmenting audiences and tailoring engagement based on risk. Working with the communications and frontline regulation teams, identify the best mechanisms for engagement Develop processes to manage engagement, including providing relevant management information and intelligence on risks back to the business and delivery partners as appropriate Identify and deliver opportunities for improvement to the engagement approach and wider project Ensure delivery is on track and deliver desired outcomes including troubleshooting and effectively overcoming obstacles   The experience you’ll bring to the team Demonstrable experience of designing and delivering complex and comprehensive stakeholder engagement in order to drive behavioural change. A proven track record of building and maintaining effective relationships Excellent communications, interpersonal and presentation skills, and confidence in delivering emerging messages B2B communications experience – including private sector and/or government to private sector What you’ll get in return Salary of between £46,093 - £61,187 25 days annual leave Great development opportunities Flexi working Are you up for the challenge? If you believe that you have the skills and experience for this role - please get in touch. We also offer referral scheme for any candidates whose details have been passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment. Please note, whilst we do our best to contact all candidates, due to the high number of applicant we receive we cannot guarantee this for every role. IF you gave not heard from us within 7 days of applying -then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

​We are working with a public sector organisation based in London who are looking for a HR Systems and Operations Manager (12-month FTC). The role will provide specialised professional human resources services in key areas including payroll, employee benefits and pension, HR systems and security clearances. It will support all aspects of the payroll and pension function ensuring compliance with the latest relevant legislation and internal management reporting requirements. This is what you’ll be doing Coordinate and accurately process the monthly payroll and pensions submissions to deadlines, interpreting and ensuring compliance with existing guidance (where this exists), audit recommendations and relevant legislation in force. Reconcile reports from the payroll provider and address any errors directly with them, prior to final sign-off by senior management. Develop and regularly review guidance documents and keep end to end processes under review to identify, design and implement improvements to efficiency and accuracy. Manage the input of new records to the HR database (currently SelectHR) and run reports from the system exporting into Excel as required. Produce regular and adhoc returns for the Cabinet Office and Home Office as requested. Participate in the selection of new HR suppliers and act as a key contributor in the resulting implementation process to ensure a smooth transfer or introduction.   The experience you’ll bring to the team Proven HR experience with sound knowledge of HR systems and processes. Knowledge and experience administering payroll processes. Good understanding of the Principal Civil Service Pension Scheme rules.Knowledge of the requirements for the submission of information needed for the monthly returns would be desirable. Proven ability to develop & maintain quality operational management processes. Ability to think critically with strong analytical skills; proficient in Excel and other reporting tools.   What you’ll get in return ·        Salary of £30,100 ·        Great development opportunities. ·        27.5 days annual leave ·        Flexi working available Are you up for the challenge? If you believe that you have the skills and experience for this role - please get in touch. We also offer referral scheme for any candidates whose details have been passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment. Please note, whilst we do our best to contact all candidates, due to the high number of applicant we receive we cannot guarantee this for every role. IF you gave not heard from us within 7 days of applying -then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

​We are working with a public sector organisation based in London who are looking for an Internal Operations Manager. The role will work across the business to develop an excellent understanding of CEC operations and delivery plans and will work alongside the Internal Operations Senior Manager to ensure effective governance, performance reporting, business planning and project management. This is what you’ll be doing Support the effective running of the risk management process across the business, ensuring that key stakeholders have access the necessary data. Act as the lead contact with third party providers for office systems/services and where appropriate work on supplier improvement plans, removal and onboarding of suppliers with the Procurement Manager. Act as people manager including recruitment, professional development, performance development and reward for project support staff responsible for supporting the Operations Team and Business Directorates. Ensure that papers are coherent, consistent and reflective of the activity taking place. Collect and collate performance data from across the business for submission to the Department for Education and to support the business in effective decision making. The experience you’ll bring to the team Previous people management experience Ability to work under pressure Experience of successfully leading projects with multiple stakeholders. A team player What you’ll get in return Salary of £45,000 Flexi working opportunities Great development opportunities Are you up for the challenge? If you believe that you have the skills and experience for this role - please get in touch. We also offer referral scheme for any candidates whose details have been passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment. Please note, whilst we do our best to contact all candidates, due to the high number of applicant we receive we cannot guarantee this for every role. IF you gave not heard from us within 7 days of applying -then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

Client Services Officer Are you looking for a new and exciting role to kick start 2021? Do you have excellent customer service skills? Are you highly organised? Then please apply below. What will you be doing? Working with the client services team you will be the first point of contact for all incoming and outgoing calls. The role is customer service focused where you will provide a professional service to clients when updating them on their records. Handling inbound and outbound calls and emails Communicating with clients and providing updates on their cases and claims Provide a high level of quality customer service Act in a professional and welcoming manner, ensuring the caller feels at ease Prioritise and manage won workload effectively Any other duties required to assist the team What you will bring to the team? Experience of working in property, estate agents or law firm is desirable Experience of dealing with a high volume of calls Excellent telephone manner and customer service skills Excellent organisation and time management skills What you will get in return? £18,000 - £21,500 Career progression Flexible Working Staff Health Scheme Are you up to the challenge? If you believe that you have the skills and experience for this role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Bethan Evans. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’