Office Support & HR

Business Continuity Manager – Home Based We are working with a large public sector organisation to recruit a Business Continuity Manager position for a 12 month fixed term contract and potential opportunities beyond this time. This position is home based for the duration of the role and has a salary of £33,500 and excellent benefits. This is what you’ll be doing As Business Continuity Manager your role will involve: ·         Provide subject matter expertise to all levels of the organisation including Directors and Senior Management in conducting and facilitating Critical Process impact assessments and how to record this using the new Continuity 2 BCM tool.    ·         Provide training in business impact assessments to those responsible for business continuity and crisis management planning. ·         Understand and communicate the crisis management and continuity planning framework ·         Train staff at all levels in use of the continuity planning tool, Continuity 2 (C2) ·         Be an SME contact for help and support to directorates and teams in the use of the new tool. ·        Provide updates, MI and data on progress The experience you’ll bring to the team The successful business continuity manager will bring the following skills and experience; ·         Previous business continuity experience ·         Experience of stakeholder management best practice and techniques ·         Confident presentation skills to a large audience at all levels, virtual or face to face meetings What you’ll get in return The successful Business Continuity Manager will be rewarded with a competitive package which includes but is not limited to the following: ·         Salary of £33,883 ·         Fantastic pension contribution ·         25 days annual leave ·         Home based Are you up for the challenge? If you believe that you have the skills and experience for this role – please get in touch. We also offer referral scheme for any candidates whose details have been passed to us that we successfully place. If you have any further questions then please contact Nici Jones at Yolk Recruitment.

​Customer Service Advisor A Sunday times top 100 company to work for are looking for a Customer Service Advisor to join their expanding team. They are looking for someone with previous experience who can fit within their team. This is what you’ll be doing As a Customer Service agent, you will perform a pivotal role in delivering service excellence to all internal and external customers. You will support the Customer Service Management Team by performing all administrative tasks, including inbound/outbound calls, online direct messaging and all types of administrative and support requests. Administer all inbound requests received from internal and external customers taking by calls, and online messages Process all inbox and postal administration queries, transact request and manage correspondence Be an expert in queries to do with household insurance, let policies and direct debt management Process all administration work in line with internal processes and procedures, ensuring that everything is accurate and compliant following FCA guidelines Assist the team manager in delivery of SLA’s by carrying out an appropriate share of the day to day tasks Build excellent relationships with all levels of staff throughout the business The experience you’ll bring to the team ·       Experience within insurance is essential ·       Previous experience within a similar role would be advantageous ·       Excellent problem solving skills and ability to analyse information. ·       Excellent telephone manner And this is what you’ll get in return Up to £18,000 + bonus Monday to Friday 9-5 Work from home initially Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’  

Site Maintenance Controller Cardiff £8.72 per hour   A new opportunity has been created with a successful automotive retailer in Cardiff, a business with safe, secure and state of the art facilities requiring someone to assst in the general upkeep and maintenance of facilities on site and support moving vehicles on and off the premises.   This is a 12 week temporary role with the potential for permanence.  This role requires that you be at least 21 years old and a full and clean driving license held for a minimum of 12 months.  This is an ideal opportunity for someone interested in progression within a professional and successful company.  Working Monday – Friday 8.30am – 5pm, your role will include: Checking in all new and used vehicles on single and multiple vehicle transporters Carrying out visual checks on returned vehicles Parking vehicles in the correct areas of the site Assist with co-ordination of daily vehicle appraisal process Carrying out the handover of trade vehicles, including ensuring payments have been received. Daily clean-up of leaves & litter on site. Weekly treatment/removal of all weeds around the site. Grass cutting as required. Management of new and used car displays.  Ensuring cars are consistently lined up in model order on the used car display, sanitised, with price boards, sanitisation hangers and adherence to company standards. Movement of sales vehicles between two local sites. If you have the requirements listed above and the experience and character to be successful in this role, apply now! *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.  

Business Support Coordinator – Welsh Speaking We are working with a South Wales based organisation who are looking for an experienced Administrator to join their business support team. It is essential that the candidate can speak fluent Welsh for this position. The role is initially working remotely. This is what you’ll be doing Responsible for organising both internal and external meetings (virtually) Attending meetings, taking minutes and following up with distribution Contribute to production of resources including proof reading and translating Assist and advise in the drafting and distribution of papers, tenders and specifications for project plans Creating spreadsheets and basic graphs for senior management teams using excel Supporting the team to maintain effective working relationships with stakeholders Any other ad-hoc administration tasks The experience you’ll bring to the team Fluent welsh speaker, written and spoken ICT skills in relevant software packages e.g. Microsoft word and Excel Previous experience within a similar position is essential Excellent communication skills Effective time management skills And this is what you’ll get in return £24,000 Monday- Friday  Flexible Working  Remote Working – Due to Covid19 Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Bethan Evans. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Sales Support Have you got excellent attention to detail and always put the customer first? Looking to work for a growing financial services company? Then apply for this role based in Newport. This is what you’ll be doing Prepare and process customer applications and documentation Manage the activities throughout the life cycle Record transactions and updates on the CRM system Prepare transaction documentation Raise invoice requests Resolve queries in a timely manner Develop and maintain strong working relationships with vendors, customers and internal teams. Provide high level of customer service at all times Check all documentation and update any changes  The experience you’ll bring to the team Excellent Customer service experience High attention to detail and strong organisational skills Ability to work to tight deadlines and remain calm under pressure Excellent communication skills FCA regulations experience is desirable And this is what you’ll get in return £20,000 to £22,000 with excellent benefits Excellent progression opportunities Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’.

Student Support Administrator Do you have a strong administrative background with the ability to work individually and within a large team? Do you have experience dealing with phone and email enquires? If so, please read on and apply This is what you’ll be doing Answering incoming calls with regards to student support Helping students with any enquires in regards to courses General Administration responsible for the office incoming and outgoing Mail General office duties The experience you’ll bring to the team Excellent Admin duties Being outgoing and enjoy dealing with customers, clients and working within a large team Great telephone manner Good knowledge of MS Office applications Highly organised and adaptable to new working environments Student Support background And this is what you’ll get in return Hourly rate up to £8.50ph Based in the office Ongoing work Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Temporary Scheduler Are you organised? Used to scheduling engineers diaries? Looking to work for an established company then please apply today to find out more? This is what you’ll be doing Organise task for engineers from the internal system Identify what is required for each task and allocate accordingly Compile an advance weekly schedule for all engineers based on geographical location, skill set and requirements of the job Keep customers up to date throughout the process Prepare all documentation and work permits in advance of site visits Coordinate plant and materials with internal colleagues Provide weekly revenue reports and weekly service updates Attend regular team review meetings.   The experience you’ll bring to the team High level of accuracy Previous experience within a similar role is essential Excellent communication skills An excellent understanding of MS Windows including Excel Must be able to drive due to the location And this is what you’ll get in return Immediate start Ongoing temporary position Up to £10 per hour Free onsite parking Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Quality Assurance Agent A Sunday Times Top 100 Company to work for are looking for a Quality Assurance Agent to join their expanding team. They are looking for someone with previous experience who can fit within their team. This is what you’ll be doing This role will proactively review processes and communications to ensure they meet required standards, and manage and respond to all complaints and use the outcomes to identify any training needs. The role will be reporting into the Quality Manager. Work well within the team to identify emerging customer issues and rectify them at the beginning stage Implement solutions to common customer service issues which have escalated into complaints Carry out call monitoring to ensure appropriate procedures are followed and regulatory requirements met Act as complaint handler and make sure that FCA requirements are always followed, that every complaint is investigated thoroughly ensuring that any wider issues are actioned Manage all complaints actioned via financial ombudsman effectively Maintain accurate and up to date records Review any changes as a result of monthly or ad-hoc updates   The experience you’ll bring to the team Experience within insurance is essential Previous experience within a similar role would be advantageous   Technical knowledge of Insurance Principles and relevant lines of business Excellent problem solving skills and ability to analyse information. And this is what you’ll get in return Up to £20,000 + bonus Monday to Friday 9-5 Work from home initially Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Compliance Administrator Do you have a strong administrative background with the ability to work individually and within a large team? Have you previously worked within clinical governance or compliance? If so, please read on and apply This is what you’ll be doing Supporting the PA and senior management team in administration duties Prepare packs for individuals Preparing the correct documentation for each project Supporting the team with clinical governance Help assist with audits The experience you’ll bring to the team Background within administration is essential Previous experience within a similar role of clinical governance/ compliance Have a DBS or willing to undertake one Be available until end of the year Excellent attention to detail is essential And this is what you’ll get in return Excellent hourly rate Based in the office Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Clinical Trial Assistant Do you have a background within science or interest to get into the Health & Beauty industry? The right candidate will be responsible for the execution of daily clinical research activities. The role is very practical, and following extensive training, you will be responsible for performing all patient appointments. You will also provide administrative support to the management team. This is a full time, permanent role based in Swansea.  This is what you’ll be doing Reporting to the Clinical Trials Coordinator, your responsibilities will include, but are not limited to: Recruitment of subjects to take part in clinical trials, maintaining contact at all times with them. Ensuring the appointment schedule is up to date and accurate. Executing clinical research activities to a very high standard, including performing treatments and capturing high quality, real-time photographs. Ensuring accurate and complete case report form entry during trial execution. Promptly reporting any concerns arising during a study. The experience you’ll bring to the team Good educational background including a science-related discipline Strong communication and interpersonal skills Experience within a similar clinical trial setting is desirable Ability to remain confidential at all times Be able to adapt to changing requirements and taking on additional tasks as and when required. And this is what you’ll get in return Competitive salary Early finish Friday Company pension Excellent working environment Free parking Are you up to the challenge? To apply for the role of Clinical Trials Associate please apply with a CV and a cover letter to Bethan Evans outlining why you’re perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’