Office Support & HR
Introduction
We know that support roles are the backbone of every organisation. Our experience in placing both generalists and specialists at all levels – temporary and permanent - means that the right match can be made quickly.
We support office support clients across the South Wales and Bristol location, working with a diverse range of clients that support the full Yolk client pool. The team specialise in support business with specialist vacancies through to large volume recruitment
Roles we specialise in include (but are not limited to):
Office manager
Customer service support
Administrative support
Receptionist
Sales support
Executive Assistant
Bilingual roles
Within our Office Support division, we have a dedicated team of experts who work with HR professionals including:
HR Executives & Administrators
HR Managers
HR Directors
Learning & Development Specialists
Our Office Support team work within this network across South Wales and the South-west of England.
For a confidential conversation about your next career move, or if you’re looking for talented professionals to join your company, speak to our Office Support & HR team.
David Jenkins
Sales Director
david.jenkins@yolkrecruitment.com
02921 673 728
Yolk Office Support are here to offer you the best recruitment experience, whether you need permanent or temporary staff. David and the team ensure that Yolk are here to help you in identifying the best talent in the market place, reducing your time to hire and improving retention through better candidate screening and post placement care services.
Get in touch with our Office Support & HR team by clicking below:
Latest jobs in Office Support & HR
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Technical Administrator
Blackwood
Job Title: Technical Administrator - Electronic Manufacturing Location: Blackwood About the Role We are seeking a highly organised and detail-oriented Technical Administrator with experience in electronic manufacturing to join our growing team. This role is ideal for someone who understands manufacturing documentation, engineering processes, and technical data management within an electronics production environment. You will play a key role in supporting engineering and production teams by maintaining accurate technical records, coordinating documentation, and ensuring manufacturing information is properly controlled and accessible. Key Responsibilities Maintain and update technical documentation including BOMs (Bills of Materials), work instructions, and engineering change notices (ECNs). Provide administrative support to engineering and production teams. Manage document control processes to ensure compliance with company and quality standards. Assist with the preparation and release of manufacturing documentation and product files. Coordinate updates to product specifications and technical drawings. Support new product introduction (NPI) activities through document preparation and tracking. Liaise with internal departments such as engineering, quality, procurement, and production. Ensure all documentation is correctly stored within document management systems. Key Skills & Experience Previous experience in a Technical Administrator, Engineering Administrator, or Document Control role. Background in electronic manufacturing, PCB assembly, or electronics engineering environment. Familiarity with BOM management, engineering documentation, and change control processes. Strong organisational and administrative skills with excellent attention to detail. Proficiency in Microsoft Office (Excel, Word, Outlook) and document management systems. Ability to interpret technical drawings or manufacturing documentation is desirable. Strong communication skills and the ability to work across multiple departments. Desirable Skills Experience with ERP or MRP systems. Knowledge of electronics components and PCB manufacturing processes. What We Offer Competitive salary and benefits package Opportunities for professional development Collaborative and supportive team environment Exposure to innovative electronic manufacturing projects How to Apply If you have a background in electronic manufacturing and enjoy working in a technical administrative role, we would love to hear from you. Please submit your CV and a brief cover letter outlining your relevant experience.
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6 Months Fixed Term- Interim HR Process Administrator
Caerphilly
HR Administrator - 6 Month FTC Immediate interviews and start date Our global technology client is offering an excellent HR opportunity for a proactive and customer-focused HR Administrator. Working with a highly experienced team, you'll provide key HR support while gaining valuable exposure across a global HR function. What you'll do: Provide HR administrative support across the employee lifecycle Manage HR systems, reports, documentation and employee records Support payroll preparation, onboarding and HR processes Act as the first point of contact for HR queries and visitors What you will need: CIPD Level 3 qualified. Experience of HR Admin If you're open to discussing the position, please apply and we can go through the role in more detail. It would also be great to learn more about your experience and what you're looking for next
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Service and Delivery Lead
Bridgend
Service & Delivery Lead Bridgend Yolk Recruitment are supporting a sustainable energy company with the search for a Service & Delivery Lead to join their growing UK team. This is a key role responsible for overseeing the customer journey once a contract is secured, ensuring a smooth transition from sale through to installation, commissioning and long-term operational support. You'll work closely with the UK sales team, global service teams and installation partners to ensure projects are delivered efficiently and customers receive a consistent, high-quality service. This opportunity would suit someone who enjoys coordinating complex projects, improving operational processes and building strong customer relationships within a technical environment. What you'll be doing Taking ownership of the end-to-end delivery of customer projects from order confirmation through to operational deployment Coordinating installation, commissioning and onboarding activities with internal teams, partners and customers Acting as the main operational point of contact for customers following the sales process Managing delivery timelines and ensuring installations meet technical and operational standards Identifying delivery risks, resolving issues early and escalating where required Monitoring service performance, warranty trends and recurring issues to support continuous improvement Developing clear processes and frameworks around delivery, onboarding and service coordination Tracking delivery milestones, service performance and operational KPIs Maintaining strong customer relationships and ensuring operational issues are resolved quickly What we're looking for Experience in service delivery, operations, project delivery or customer operations, ideally within a technical or engineering-led environment Experience coordinating multiple stakeholders across projects Background supporting technical products or systems (ideally within vehicle, electrical, energy or equipment sectors) Experience improving or implementing operational processes Confidence managing escalations and resolving complex service issues Experience using CRM or service management systems Full UK driving licence and willingness to travel to customer sites What you'll get in return Salary up to £45,000 depending on experience Monday to Friday, 9:00am - 5:00pm Subsidised gym and canteen Free on-site parking Easily accessible location from the M4 Opportunity to join a growing business at an exciting stage of expansion
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Admin Co-ordinator
Caerphilly
Job Title Construction Administrator Key Information 📍 Location: Caerphilly 💰 Salary: 28-30k 🏠 Hybrid: Primarily office-based, some flexibility may be offered About the Role & Company Are you an organised and proactive administrator looking for a new challenge in the construction industry? Join a reputable and growing construction company that values teamwork, professionalism, and excellence on every project. You'll be part of a supportive office team that plays a vital role in ensuring projects run smoothly, from tendering to site delivery. This is What You'll Be Doing As our Construction Administrator, you will be at the heart of our operations, supporting both office and site teams to keep everything running efficiently. Your role is varied, fast-paced, and essential to the success of our projects. Answering incoming calls, managing enquiries, and maintaining accurate records to keep the office running smoothly. Welcoming visitors and coordinating deliveries, ensuring the office environment is professional and organised. Setting up tender and contract folders on the server, preparing all necessary documentation for office and site teams. Managing the tender tracker and filing systems, ensuring everything is up-to-date and compliant. Assisting with site arrangements such as booking accommodation for operatives, arranging tools and equipment hire, and supporting training initiatives. This is What You'll Bring to the Team We're looking for someone who is confident, organised, and ready to take ownership of their role as a Construction Administrator. You'll bring: Strong organisational and administrative skills, with attention to detail. Excellent communication skills, both written and verbal, to liaise with colleagues, clients, and suppliers. Previous experience in administration, ideally within the construction or engineering sector.
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IFA
Risca
Independent Financial Adviser Yolk Recruitment is delighted to be supporting a respected financial planning firm as they look to appoint an experienced Independent Financial Adviser. This is a brilliant opportunity for someone who's passionate about providing clear, independent advice and helping clients achieve their financial goals. You'll work with both new and long-standing clients, offering fully independent financial planning. This role focuses on building lasting relationships, generating new business opportunities, and delivering a consistent, high-quality service that puts clients' interests first. The firm are based near Newport but you will can be based of this locality. The ability to travel to their office at the beginning may be required What You'll Be Doing Client Advice & Relationship Management Provide holistic, independent advice across investments, pensions, and protection in line with FCA guidelines. Conduct in-depth fact-finding meetings, analyse existing arrangements, and prepare tailored financial plans that reflect each client's goals and risk profile. Deliver regular client reviews, ensuring all ongoing service commitments are met and documented correctly. Keep detailed, compliant records of all client interactions and recommendations. New Business Development Build and nurture new client relationships through networking, referrals, and professional partnerships. Confidently present the firm's investment and retirement propositions to new and prospective clients. Identify ways to enhance clients' financial wellbeing through suitable additional solutions or services. Compliance & Consumer Duty Operate within FCA guidelines (COBS and SYSC) and uphold the firm's high compliance standards. Evidence good client outcomes in all areas of advice, ensuring complete transparency and suitability. Maintain up-to-date knowledge of legislation, product developments, and market changes. Operational Support Work closely with the administration and paraplanning teams to ensure a seamless client experience. Share best practice and help shape the ongoing development of the firm's investment and retirement propositions. Contribute to a positive, professional, and ethical culture within the business. What You'll Need Level 4 Diploma in Regulated Financial Planning (minimum requirement). Ideally working towards Chartered Financial Planner status (or equivalent). A strong technical understanding of investments, pensions, protection, and tax planning. Excellent communication and client relationship management skills. A genuine commitment to delivering good client outcomes under the FCA's Consumer Duty. What You'll Get in Return: Competitive salary and bonus scheme Working hours are Mon- Thur 9-4.30 and 9-12 on Friday Full administrative and paraplanning support. Ongoing professional development and support towards Chartered status. A collaborative and supportive working environment.
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Mortgage Advisor
Cardiff
Mortgage Advisor (CeMAP Qualified) Yolk Recruitment is working exclusively with a growing and highly reputable brokerage that is looking to appoint a Mortgage Advisor. This opportunity is open to both newly qualified and experienced advisors. This is a genuinely exciting role for a CeMAP-qualified professional to join a customer-focused business that places quality advice and long-term client relationships at the centre of everything it does. You'll be joining a firm with a strong reputation, a supportive culture, and clear growth plans. It's an excellent time to come on board as the business continues to expand. If you're looking for a role where you can take pride in your work and build a meaningful, long-term client base, this is well worth a conversation. What will you be doing: Conduct detailed fact-finds and affordability assessments Recommend suitable mortgage products from a comprehensive lender panel Advise on life insurance, critical illness and income protection Manage applications from enquiry through to completion Deliver clear, compliant advice aligned with FCA and Consumer Duty standards Build lasting relationships and generate repeat/referral business You will regularly be at networking events to create relationships with prospective clients What qualifications and experience will you need: CeMAP qualification- essential Strong knowledge of FCA regulation and Consumer Duty Proven mortgage and protection advice experience Excellent communication and relationship-building skills What will you get in return: Starting salary of £30,000- open to conversations about salary expectations Benefits to be discussed including hybrid working, pension If your considering a change of role and would like to explore what your options are, its a great opportunity to have a chat.
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Product Co-ordinator
Cwmbran
Job Title: Product Coordinator About the Role & Company Are you a highly organised and proactive professional who thrives on bringing structure, clarity and momentum to complex projects? We're looking for a Product Coordinator to join a fast-paced manufacturing environment where collaboration, accountability and continuous improvement are at the core of everything we do. This is a fantastic opportunity to take ownership of new product projects and play a key role in driving them from concept through to production launch. You'll work closely with Sales, Technical, Procurement and Production teams, ensuring clear communication, accurate data and smooth project delivery. If you enjoy being at the centre of cross-functional activity and making things happen, this could be the perfect next step in your career. This is what you'll be doing As Product Coordinator, you'll sit at the heart of the New Product Development (NPD) process, ensuring projects stay on track and product information is accurate, complete and production-ready. Leading and coordinating new product projects from initial concept through to launch, tracking timelines, managing milestones and ensuring nothing falls through the cracks. Acting as the key link between Sales, Technical, Procurement and Production teams, maintaining clear communication and driving alignment across departments. Managing product setup within the ERP system, including creating and maintaining Bills of Materials (BOMs), routing structures and ensuring master data accuracy. Working closely with Sales Managers and customers to understand product specifications and translate requirements into actionable project plans. Maintaining detailed documentation, attending project meetings and proactively following up on actions to keep momentum and remove bottlenecks. This is what you'll bring to the team As Product Coordinator, you'll combine strong organisational ability with the confidence and drive to push projects forward. Experience in project coordination, product development, master data management or a similar role within manufacturing or FMCG. Excellent organisational skills with strong attention to detail and the ability to manage multiple projects at different stages simultaneously. Confident communication skills and the ability to build effective working relationships across teams. A proactive, solutions-focused mindset with the ability to take ownership and maintain progress independently. Experience working with ERP systems (Microsoft Dynamics 365 or similar) would be advantageous but not essential. This is what you'll get in return We believe in supporting our employees both professionally and personally. In return for your contribution, you'll benefit from: Fresh fruit provided weekly to support a healthy workplace. Access to a wide range of employee training and development courses. Free access to physiotherapy and psychotherapy services. 21 days annual leave plus bank holidays, increasing by one day per year of service up to 25 days. Paid time off for medical appointments when taken at the start or end of your shift. £30 contribution towards eye tests and £40 contribution towards glasses. Company pension scheme (5% employee contribution / 3% employer contribution). Free onsite parking. Access to onsite medical and mental health first aid support. If you're ready to take ownership of product projects and play a key role in bringing new products to life, we'd love to hear from you. Apply now for more information.
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External Sales Account Manager
Caerphilly
External Sales Executive Location: Caerphilly and covering South Wales Salary: Competitive + Commission + Benefits Working Pattern: Hybrid (Field & Office-based) Contract: Full-time, Permanent A career-defining opportunity for a External Sales Executive We are seeking an ambitious and commercially-minded External Sales Executive to join a growing team. This is a key role with responsibility for managing an established customer base while driving new business and identifying growth opportunities within your territory. The position offers the chance to make a real impact, supported by a collaborative team environment and strong career progression opportunities. Key responsibilities include: Developing your territory: Creating and managing a sales plan that aligns with business objectives. Building strong relationships: Engaging with stakeholders at all levels to strengthen customer partnerships. Delivering tailored solutions: Preparing proposals, quotations, and project specifications based on customer needs. Driving new business: Identifying, qualifying, and converting prospects into long-term customers. Meeting and exceeding targets: Consistently achieving agreed sales objectives and contributing to overall business growth. What we're looking for: Previous experience in sales, business development, or account management within technical sales Excellent communication and presentation skills. Strong negotiation and influencing ability. Self-motivated with a proactive approach to achieving targets. Commercially astute with the ability to identify and act on opportunities. What's on offer: Competitive salary plus uncapped commission and benefits. Hybrid working with flexibility to balance client visits, office, and home working. Career development with ongoing training and progression pathways. Supportive team culture with opportunities to make an impact. Private healthcare Autonomy to make the role your own
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Distribution Coordinator
Pontypridd
Distribution Coordinator- Immediate start date Fixed Term Contract until February 2027 Yolk Recruitment is working with a well-established construction materials business in Treforest to help them find a Distribution Coordinator. You'll be joining a small, friendly team in a busy setting, supporting customers with their orders and day-to-day enquiries. What you'll be doing: Managing customer orders and enquiries by phone and email Giving clear, timely responses to questions and complaints Keeping track of orders from start to finish Organising and rearranging deliveries to make the best use of the haulage fleet Updating records and paperwork accurately Working closely with the commercial, production, and haulage teams What we're looking for: Previous customer service experience Previous experience in distribution planning, transport coordination, or logistics operations Confident IT skills. Strong communication abilities A proactive approach and interest in learning about the wider business Someone who enjoys working as part of a small team What you'll receive: Salary of £27,500 Monday to Friday hours, working in the office full time. Company pension Life assurance Supportive team environment Full training and development Free onsite parking
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Senior Administrator
Broughton
Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated
Office Support & HR Salary Survey
Testimonials
Here's what some clients and candidates have had to say
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Charlotte Singleton is a great recruiter. She was calm and methodological in her approach, always giving timely feedback as to any developing events. I was always very aware of the state of play, never being left to guess. Charlotte's disposition is one of calmness and professionalism, even in the face of my annoying questions and constant pushbacks. I felt this transparent approach was extremely valuable for me.
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Very highly recommend Yolk for their excellent service. I am thrilled with our new hire. Yolk were very patient, listened to my wants and ideas, and gave great advice. We would not hesitate to use Yolk Recruitment for any future hiring needs. Well done Yolk Team!
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The Royal Mint has worked closely with Yolk Recruitment since 2009.They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they represent. Should I need advice or guidance on a particular role, I know I can trust the team at Yolk to provide me with an unbiased, professional and honest consultation which I value.
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We have worked with Yolk for a couple of years and have always found that they take the time to understand your needs as a company. We have a different way of recruiting and the team are very accommodating and helpful, while other agencies refused to work the way we wanted. Since working with Yolk, we have had less staff turn over than when we have used other agencies. They do a great job and I have recommended people looking for jobs to use t...
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We have used Yolk to fulfil a number of vacancies across our 2nd Charge business. The calibre of applicant delivered has always been as specified and we have had a great degree of success throughout our relationship. I would have no hesitation in recommending Yolk as a provider of Recruitment Services.
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We have been using Yolk for two years for both temporary & permanent recruitment and have had great success with team. Every time we need to go to market the consultants always take the time to fully understand the role and the requirements I have for the person I am looking for. The level of attention we receive regardless of the role(s) is fantastic and always put me at ease that we will have a successful period of recruitment.
Key Office & HR Team Contacts
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Lauren Cubitt
Senior Principal Consultant | Office Support
Lauren possesses extensive knowledge of the Commercial and Office Support space across the South Wales market.
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Charlotte Singleton
Senior Consultant | Office Support
Charlotte understands the demand of the support sector and guarantees dedication and consistency, always on your wavelength.
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David Jenkins
Sales Director
David identifies opportunities for Yolk to partner with clients who are undergoing growth, discovering how we can take them to the next level.
Office & HR Case Studies
Here are some case studies that demonstrate our expertise in the area of Office Support & HR recruitment
What We've Been Up To
Find out about our HR Insights event
Yolk Recruitment's informative events with Anna Denton-Jones of Refreshing Law Ltd are a fountain of knowledge for HR teams, managers, associates, business owners, and hiring managers. Keep an eye on our events for upcoming HR Insights sessions throughout the year.
Request your Talent Report
Yolk Recruitment’s bespoke Office Support Talent Report gives you a data-led view of what’s really happening in your industry, from the most in-demand roles to salary benchmarks and market trends that matter.
How the Office Support Market is Evolving in 2025
The UK Office Support market is experiencing a dynamic shift in 2025, influenced by technological advancements and evolving workplace structures. Yolk's Office Support recruitment team dive into the hiring trends shaping 2025/26, outlining what employers should be looking for when making their next hire.
Get in touch with our Office Support & HR team by clicking below:
Contact Office Support & HR