Office Support & HR

We are working we a large financial provider who are looking to introduce a new Internal Communications and Employee Engagement Executive to their team. As Internal Coms you will be responsible for helping to develop and drive forward the implementation of the Intranet and internal communications plan based around our ENGAGE employee programme and BAU activity including full channel management, content, metrics and insight. 6 month contract This is what you’ll be doing Support the wider team and drive forward the changes requited to bring our GI Portal and Intranet up to date as part of the transition to new ownership Work to cover a full inventory of content, ensure content is structurally correct, have full document management ownership and ensure that all content is then published across all other channels. Drive communications forward and act as a conduit to the business in seeking out new content and information all with a view to support both the employee engagement business strategy and plans. Work with key stakeholders to support a communications calendar for the ENGAGE employee programme events. Support in the delivery of this plan in order to maximise both the effectiveness of communications and employee engagement What you will bring to the team Develop all communications in line with best business practice Pro-active in creative and content development Challenges the status quo through innovation and creativity Ability to adapt and localise content to our employees Develop and maintain good relationships with key stakeholders as well as external suppliers What you’ll get in return £30,000- £40,000 basic salary 25 days annual leave + bank holidays Private medical cover Life assurance Are you up for the challenge? If this sounds like you or someone you know please get in touch. We offer a referral scheme for any candidates whose details are passed to us that we successfully place. For an informal chat about this role please contact Katie Phillips at Yolk Recruitment on 02921 673 762 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com

We are working with a large financial body based in Birmingham who are looking to add an Employee Communication and Engagement Executive to help develop and drive forward the implementation of the internal communications plans for a 9 month FTC This is what you will be doing Support and drive forward the employee engagement and wellbeing plan and initiatives, co-ordinate reward & recognition and support in the delivery of the ENGAGE employee programme Support the implementation and ongoing of employee communications that broadens awareness of strategy, milestones and mission, promotes visible and trusted leadership as well as strengthening employee engagement and retention as we go through the transition Work with key stakeholders to develop a communication calendar for the ENGAGE employee programme events. Manage the delivery of this plan in order to maximise both the effectiveness of communications and employee engagement. The experience you’ll bring to the team Build and maintain relationships with key stakeholders and third party suppliers to ensure timely and effective delivery of communication activities as required. Strong verbal communication, presentation and copywriting skills Previous experience within employee engagement and different plans What you’ll get in return Salary of between £30,000 - £40,000 (PA) 25 days annual leave + bank holidays Private medical cover Performance related bonus. Are you up for the challenge? If this sounds like you or someone you know please get in touch. We offer a referral scheme for any candidates whose details are passed to us that we successfully place. For an informal chat about this role please contact Katie Phillips at Yolk Recruitment on 02921 673 762 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com

We are working with a large Public Sector organisation who are looking to add an Intelligence Officer to their team in order to support the Enforcement team through the provision of a comprehensive and effective disclosure service in relation to criminal and civil enforcement cases. This is what you’ll be doing Review and assess all material retained within an investigation to ascertain relevancy, evidential value, sensitivity and ability to undermine the case or assist the defense Identify deficiencies and problems with continuity or other evidence related matters Conduct ongoing reviews of material as the cases develop and/or on receipt of a defense statement. Create exhibit and witness lists The experience you’ll bring to the team Demonstrable evidence of working within the Criminal Procedure and Investigation Act (CPIA) of 1996 and/or experience of Civil Procedure disclosure Experience of raising disclosure issues during on-going and complete investigations Experience of drafting confidential correspondence with a high level of sensitivity and accuracy. What you’ll get in return Basic salary of £33,000 25 days annual leave + bank holidays Great development opportunities 25% pension contribution Are you up for the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment on 02921 673 762 *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*

We are looking for an administrator to support our client’s team on an interim basis through the provision of a comprehensive and effective administrative service in relation to all policy work. This is what you’ll be doing Provide administration support on policy and local continuous improvement work to the Policy team Provide secretariat and administration support for internal (e.g. working groups, steering groups) and external policy meetings and calls, including coordinating timing, sending out agendas, taking minutes and ensuring minutes are agreed Ensure all policy related correspondence is saved appropriately to the document management system and make improvements to the system where necessary. Suggest process improvements to the line manager The experience you’ll bring to the team Excellent organisation skills Flexible in approach and able to prioritise work appropriately Customer-focused approach with the ability to communicate effectively with all levels of management Ability to professionally deal with external stakeholder enquiries and route appropriately What you’ll get in return £21,000 basic salary 25 days annual leave + bank holidays Great development and progression opportunities Flexi working arrangements Are you up for the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment on 02921 673 762 *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*

We are working with a large government body based in London who are looking for a senor Board Secretary to be the interface between Authority Members and the Executive and is responsible for ensuring the proper governance of the organisation. This is what you’ll be doing Clerk, supervise and run the Board, Committees and Executive meetings in accordance with governance requirements. Have oversight of forward programmes and the preparation (and publication as appropriate) of agendas, reports, decision/instruction sheets and minutes and such other actions which arise as a result of the meeting, such as monitoring progress on actions agreed Draft reports for executive and non-executive bodies, letters, memorandum, notes of meetings, briefing papers etc Ensure that all governance activities including strategies, policies, procedures and Key Performance Indicators (KPIs) are in place and regularly reviewed Setting and maintaining standards for the team to ensure consistent high level support to the Board and Board sub-Committees. The experience you’ll bring to the team Detail-oriented, organized, critical thinker, and strong analytical skills Experience of undertaking a range of governance and committee related support work or similar in a local government or similar organisation or body. Excellent interpersonal and team working skills in order to liaise with, develop, and maintain effective relationships Authority Members, Directors, Senior Management Team and staff at all levels Relevant experience in setting and maintaining standards of a corporate support function to consistently deliver high quality support. What you’ll get in return Basic Salary of up to £47,000 26 days annual leave + bank holidays Great Location Flexi Working opportunities Are you up for the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment on 02921 673 762 *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*

Key Account Resourcer After 11 barnstorming years, Yolk Recruitment is in the fortunate position of working with many of South Wales’ top businesses. Earlier this year we were also awarded a place on a CCS framework for permanent recruitment across the Civil Service on a national basis. We are the only agency in Wales to be awarded a place on the framework and as a result new opportunities are opening daily. Far from being the go-to agency for local clients only, this contract has opened up exciting new clients across the UK and we’re busier than ever. To support these existing key accounts and new Civil Service opportunities we’re looking for a Resourcing superstar for our Key Account Team. What We’re Looking for: Work ethic! We’re busy, there’s no hiding from it so we expect you to be able to work at pace while maintaining excellence in delivery. A plate spinner! We recruit roles across the UK across many industries so you must be able to multitask to succeed. A resilient self-starter who can think on their feet while providing excellent levels of service to both candidates and clients You’ll be highly organised with good attention to detail A ‘people person’ who will represent Yolk and our clients to the highest standard What’s On Offer: Full training programme from external sources as well as from our own in-house Head of L&D so previous experience is not required A day so busy you’ll never look at the clock again! Significantly less stress than a typical 360 degree recruitment role with no pressure to sell State of the art, multi zone working environment with free parking onsite Competitive Salary and as well as industry leading commission Above average annual leave (+ all bank holidays) and a day off for your birthday Countless additional perks including all expenses paid lunch clubs, target clubs executive trips abroad Clear pathway for progression, whichever route you decide to take Pension contribution, childcare vouchers and corporate discounts A voice…that’s heard! Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristics. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Executive Assistant FTC Are you highly organised and great with time management? Have you worked as an EA within professional services? Can you work well under pressure and meet tight deadlines? Then please apply below. This is what you’ll be doing You will work directly for a partner provide daily support and be expected to provide a pro-active park in the department Advanced dairy management, handling calls and responding to emails Setting up new client files and arranging appointments over the phone Drafting all client letters Arranging internal and external meetings and preparing the correct documentation Screening all incoming correspondence which will include phone calls, post and general emails General ad-hoc administration duties such as filling, typing, copying and drafting letters Helping to prepare reports and analysing data The experience you’ll bring to the team IT literature Excellent communication High attention to detail and strong organisational skills Ability to work to tight deadlines and remain calm under pressure Able to use own initiative and work to minimal supervision Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries on 02921673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Mortgage Administrator A fantastic opportunity is available for a motivated Mortgage Administrator to join a Cardiff based, fast growing financial services company. Do you have experience working within Financial Services? Do you want to be part of an expanding, dynamic team with the opportunity to progress? If so then apply today. What you’ll be doing As a Mortgage Administrator you will be assisting advisors in all areas. Main Duties: Managing the database systems. Processing mortgage applications Communicating with clients, solicitors, lenders and advisors during the mortgage process Completing client records Preparing illustrations Creating reports The experience you’ll bring to the team Experience within mortgages is desirable Extra attention to detail Excellent communication skills Good IT literacy Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Grace Mathias Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

IFA Administrator A fantastic opportunity is available for a motivated IFA Administrator to join a Cardiff based, fast growing financial services company. Do you have experience working for an IFA/accountancy practice? Do you want to be part of an expanding, dynamic team with the opportunity to progress? If so then apply today. What you’ll be doing The IFA Administrator will be responsible for managing client records, corresponding with clients and providers and assisting a team of advisors. Main Duties: Managing the database systems. Speaking with providers to chase client financial information Preparation of documentation for meetings Completing client records Preparing illustrations Creating reports Downloading Financial Services Wealth Accounts and client valuations The experience you’ll bring to the team Experience as an IFA administrator, pensions administrator or as an administrator working in a financial services or accountancy firm. Excellent communication skills Good IT literacy Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Grace Mathias Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Welsh Speaking PA I am urgently looking for a Welsh Speaking PA for a Public Sector organisation. Are you an experienced PA, looking to work within the government? If so, please read on and apply. What you will be doing: Maintain high quality governance processes of the organisation through providing support to the Executive Directors, Chief Executive and Chair to help them perform their duties. Provide administration and coordination to the committee meetings Produce documents within agreed deadlines Manage and maintain diaries, arranging meetings, hotels and travel arrangements Prepare and draft correspondence on behalf of the EMT and chair. Translation of small pieces of work for the EMT, Chair and Governance team Liaise with the Welsh Government The experience you will bring to the team: Excellent written communication skills Business Administration Effective time and priority management Ability to work through the medium of Welsh Proactive and innovative problem solver And this is what you’ll get in return Excellent hourly rate Great office environment Ongoing vacancy Full time hours Are you up to the challenge? If you believe that you have the skills and experience for this role please get in touch at your earliest convenience, with Ellie Harris. Referral Scheme If this role is not suitable for you at this time, but you know of a friend/colleague who would be interested, please put them in touch as we offer referral vouchers for all candidates whose details are passed to us that we successfully place. If you have any further questions then please contact myself Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying – then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

We are working with a large government organisation who are looking for a Corporate Governance and Compliance Business Partner to set the standards for the organisation in line the UK Corporate Governance Code and Government’s best practice and provide expert advice. This is what you’ll be doing Provide strategic corporate governance expertise and compliance advice to all levels of the organisation in allocated business units Identify and advise on the risks that the organisation faces in maintaining corporate governance standards and statutory obligations Design and implement corporate governance controls to protect the organisation from compliance risks Provide assurance by monitoring and reporting on the effectiveness of the corporate governance controls and the management of TPR’s exposure to compliance risks The experience you’ll bring to the team Background in governance and compliance approaches and processes Experience of complaints management, issue resolution approaches and techniques Experience of stakeholder management best practice and techniques Solid understanding of FoI Act; Data Protection Act What you’ll get in return £33,000 basic salary 25 days annual leave Flexi Working Excellent development opportunities Are you up for the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment on 02921 673 762 *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*

We are working with a large public body who are looking for an experienced L&D Business Partner to collaboratively work with all departments to plan design and deliver learning and development solutions. Their ideal candidate will have a blended and innovative approach to L&D who also has E-Learning/ Authoring experience. This is what you’ll be doing Partner with managers to understand L&D needs, then plan, design and deliver L&D solutions, escalating to the L&D Manager where required. Review and manage existing partnerships with learning suppliers, and build new partnerships as relevant opportunities are identified. Contribute to the selection and management of external suppliers, such as Learning Management Systems, trainers and coaches Liaise with the HR management team and wider business to agree priority capability gaps and create bespoke blended solutions where applicable. The experience you’ll bring to the team CIPS or TAP qualification desirable but not essential Experience in design, delivery and management of learning in current job role Experience of presenting information using a variety of blended techniques (face to face, online, classroom etc) What you’ll get in return £33k basic salary 25 days annual leave + bank holidays Flexible working Excellent location with onsite parking Are you up for the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment on 02921 673 762 *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role.

We are working with a Large Public Sector organisation who are looking for a Senior HR Administrator to going their growing team. As Senior HR Admin you will be responsible for delivering excellent customer service, whilst dealing with high volumes of various administrative work in a fast paced environment, dealing with conflicting priorities and multiple internal and external stakeholders. What you’ll be doing Deliver highly accurate and well-presented HR administration and support to the wider business Respond promptly to all internal and external customer queries professionally and accurately, ensuring customer service levels are maintained and solutions to issues are resolved appropriately. Look for ways of continuously improving HR administration processes to ensure they remain fit for purpose. The experience you will bring to the team Experience of working to a high standard within an HR administration function Experience of working in a process driven environment to a high standard of accuracy and attention to detail, processing large amounts of contract related paperwork Experience of working within an HR environment, processing HR related documentation. Experience of working with HR database systems. What you’ll get in return £26k basic salary 25 days annual leave + bank holidays 25% Pension contribution Are you up for the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment on 02921 673 762 *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role.

HR Manager A professional services company are looking for a senior HR Manager to join their growing company. They are looking for someone who will identify, develop and implement HR strategies and initiatives to help develop the business. If this would be something of interest to you please apply today for more information. This is what you’ll be doing Deliver transformational change across the business including employer brand, career paths, implement a benefits package and review talent management pool. Review sickness process and all policies and roll out firm wide. Upskill managers and team leaders in the firm to be able to manage teams effectively Manage and support the wider HR department Take responsibility for company’s recruitment across the board Be the lead on all HR matters and provide sound employment advice to internal clients Manage complex employee relation issues e.g. disciplinary, grievances, absence management and reorganisation. Work with line managers to help support in all HR issues. Also support the company’s employment department with identifying BD opportunities, leveraging existing network to support the growth, day to day support of employment team and facilitate the growth. The experience you’ll bring to the team CIPD level 7 or equivalent Previous experience within a similar position People orientated with exceptional HR experience And this is what you’ll get in return Excellent salary 23 days holiday + bank holidays (increases with length service and can buy and sell up to an extra 5 days holiday). Discounted gym membership. Child care vouchers. Free eye tests and a contribution towards the cost of your glasses. Free Wills and Conveyancing services. A pension scheme. Summer and Christmas parties. Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Digital Trainer I am urgently looking for candidates who have a Level 4 qualification in IT Technical. Do you have a track record of working within an IT Department? Have you got experience in delivering work based learning frameworks? If so, please read on.. What you will be doing: To deliver quality training and assessment to learners within all aspects of the information technology sector: apprenticeships in IT, Software, Web & Telecoms Professionals and aspects of the Diploma in Digital Marketing and Social Media. Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standard. Provide a high level of customer service for all training customers, including employers and learner. Deliver over 12 hours per week of classroom based training consistently. Teach, assess and monitor learner progress, including the setting of targets, maintaining records of work and achievement. The experience you will bring to the team: A proven track record of working in an IT technical environment Experience of delivering Work Based Learning frameworks you will have commercial knowledge, experience and understanding of the industry, including training needs Level 4 qualification or equivalent in IT technical and digital marketing And this is what you’ll get in return Competitive salary Part time hours Great working enviroment Are you up to the challenge? If you believe that you have the skills and experience for this role please get in touch at your earliest convenience, with Ellie Harris Referral Scheme If this role is not suitable for you at this time, but you know of a friend/colleague who would be interested, please put them in touch as we offer referral vouchers for all candidates whose details are passed to us that we successfully place. If you have any further questions then please contact myself Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying – then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

Have you got experience working within a technical environment? Are you highly organised and have great attention to detail? Then please apply today. This is what you’ll be doing My client is a market leading Engineering company who are looking for a technical support administrator to join their close-knit team. You will be providing support to the Engineering and Production departments. Ensure all work orders are correct and contain sufficient information Review contract and check specifications Create process route cards Undertake inspections of customer products Keep internal departments informed about site operation and problems Data entry, training and maintenance of Aventa software The experience you’ll bring to the team Previous experience working for an engineering company Excellent IT skills (proficient in Microsoft packages) ERP software experience Proactive Attitude And this is what you’ll get in return £26,000 Starting salary Excellent career progression opportunities 25 days holiday plus bank holidays Pension contribution from 4%-10% Free onsite parking Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Bethan Evans on 02921 673743. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Junior Project Coordinator An established project management consultancy business are looking for a Junior Project Coordinator to join their team based just outside of Cardiff. They are looking for someone who is keen to establish a career with varied skills. The are offering a competitive starting salary with excellent benefits and career progression. If this would be something of interest please get in touch today. This is what you’ll be doing This exciting role gives you the opportunity to develop and progress within the company, they are looking for someone too: Consult on different projects Be point of contact for investors/ funders Liaise with solicitor firms with regards to contracts and renewals Arrange suppliers, contractors, engineers to carry out essential works Report writing The experience you’ll bring to the team Degree related subject e.g. Law, Business, English Excellent Excel skills and an eye for data Confident and professional Flexibility to suit clients’ needs Excellent communication and written skills And this is what you’ll get in return Competitive starting salary along with excellent career progression Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Internal Sales Administrator An exciting opportunity to join a growing company based in Cardiff for an Internal Sales Administrator. You will be working in a fast pace and dynamic team, they are offering a competitive salary with great benefits. If this is the type of role you would be interested in please apply today. This is what you’ll be doing Meeting individual sales and customer service targets Providing support to the external sales team Preparing quotations and processing orders through Sage/ CRM Answering all inbound enquiries via phone and email answering requests such as customer pricing, stock control and product recommendations Liaising with other departments to ensure orders are despatched efficiently Providing excellent customer service at all times Liaising with the customer to keep them informed of their order progress is also a key requirement. The experience you’ll bring to the team Previous customer service/ sales administration experience is desirable Can-do attitude High level of Excel skills Excellent attention to detail And this is what you’ll get in return Competitive starting salary Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Broker Relationship Manager A growing organisation are looking Broker Relationship Manager to join their company. They are looking for someone to manage and promote the insurance and broker base. You will be maintaining Broker Relationships, calling prospective customers, generating interest in key insurance products, and obtaining renewal dates for the Sales Team to convert. They are offering a salary of up to £17,000 to £18,000 + bonus. If this would be something of interest please get in touch today. Responsibilities Contacting customers to offer quotes on renewing their policies offering quotations Generation of new leads from cross sell opportunities Provide excellent customer service to their clients, intermediaries and other business partners Obtain all the correct information from client and customer and input onto CRM system Building relationships with our introducing Intermediaries Processing payments from clients All customer service enquires Experience Required Excellent customer service skills Great telephone manner Good attention to detail How to Apply If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries on 02921 673734 ‘Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Customer Service Advisor Are you passionate about customer service? Great on the phone and building relationships? Interested in working for a Sunday Times Top 100 company? Then apply today. This is what you’ll be doing Responsible for working alongside the brokers to help promote and develop the platform. Manage a panel of lapsed accounts and turn them into regular users Handle all incoming enquiries following sales events, networking events etc Support the external sales team with administration tasks Attend regular training meetings and events Provide suitable feedback and reports. The experience you’ll bring to the team Previous knowledge of Insurance or intermediary market is desirable Excellent phone manner and organisational skills Negotiation skills And this is what you’ll get in return £20,000 plus bonus Brand new offices Cardiff bay location Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Sales Support Have you got excellent attention to detail and always put the customer first? Looking to work for a growing financial services company? Then apply for this role based in Newport. This is what you’ll be doing Prepare and process customer applications and documentation Organise daily tasks to meet customer service expectation levels Ensure processes are followed in line with regulations Resolve queries in a timely manner Develop and maintain strong working relationships with vendors, customers and internal teams. Provide high level of customer service at all times Check all documentation and update any changes The experience you’ll bring to the team Excellent Customer service experience High attention to detail and strong organisational skills Ability to work to tight deadlines and remain calm under pressure Excellent communication skills FCA regulations experience is desirable And this is what you’ll get in return Competitive Salary Excellent progression opportunities Are you up to the challenge? Are you what we’re looking for? Please get in touch today with our specialist recruiter, Emma Harries. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

Are you wanting to work for a dynamic and supportive business? Have you got excellent customer service and problem-solving skills? Are you seeking a role with progression opportunities? Then please apply today. This is what you’ll be doing What you’ll be doing? My client are a creative company who are looking for an enthusiastic individual to be: First point of contact for new clients To manage the onboarding/ introduction process Assisting with screen sharing sessions with new customers showing them how to use the software Creating personalised systems for each new client Providing solutions to customer queries via email and phone The experience you’ll bring to the team Proven customer service experience Excellent communication skills Great problem solver Highly organised Excellent Microsoft office skills include Word, Outlook, PowerPoint. And this is what you’ll get in return £18,000 starting salary Full training provided Free on-site parking Free Gym membership 30 days holiday – with the option to buy additional Huge progression opportunities Casual dress with relaxed office environment Free breakfast club Perk box – offers & discounts Free shuttle bus to the train station Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Bethan Evans on 02921 673743. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Have you got previous experience working as a PA? Are you highly organised and professional? Are you wanting to work part time hours? Then please apply today. This is what you’ll be doing My client are looking for an experienced and capable PA to support a senior management team within professional services based in Newport. The successful candidate must have a proven PA experience, be committed and reliable. What you’ll be doing? Assist the senior management team with client information maintaining high levels of confidentiality Diary management Formal minute taking Managing agendas for meetings Booking travel and accommodation Prepare all documentation Help out with marketing administration The experience you’ll bring to the team Previous PA background is essential Professional manner High organised Excellent Microsoft office skills include Word, Outlook, PowerPoint. And this is what you’ll get in return Excellent starting salary Working flexible hours 5 days a week up to 25 hours a week 28 days’ holiday (including statutory bank/public holidays) Life Insurance (4x Salary) Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Bethan Evans on 02921 673743. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Project coordinator £25,000 to £30000 An award winning software house are looking for a project coordinator to join their award winning team. They have won product innovation awards consistently down to the collaborative approach they have to development where they actively encourage everyone to have an input. This is what you’ll be doing: Working closely with project managers Organize all internal requests for technical teams Liaise with internal teams managers to schedule requests Support the business to identify, develop and implement new or improve existing internal processes Manage and maintain the internal calendar for projects Build relationships with all internal technical teams to track deliverables against projects Organise and attend meetings, complete minute taking and distribute notes Support holiday handovers Create and manage internal PMO processes and standards Complete weekly company wide communication to highlight all ongoing projects What skills they requre: Excellent time managemet skills Excellent attention to detail Abiolity to work independtly and as part of a team Excellent IT Skills, including Excel and word And this is what you’ll get in return Salary’s ranging from £25k - £30k depending on experience Company Pension Company Social Events A relaxed, fun environment but can also offer a challenging work environment including exposure to cutting edge technology and leading industry solutions that help promote continued career development. Got your attention? If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries at Yolk Recruitment. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying – then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.* ‘Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on Yolks website