Office Support & HR
Introduction
We know that support roles are the backbone of every organisation. Our experience in placing both generalists and specialists at all levels – temporary and permanent - means that the right match can be made quickly.
We support office support clients across the South Wales and Bristol location, working with a diverse range of clients that support the full Yolk client pool. The team specialise in support business with specialist vacancies through to large volume recruitment
Roles we specialise in include (but are not limited to):
Office manager
Customer service support
Administrative support
Receptionist
Sales support
Executive Assistant
Bilingual roles
Within our Office Support division, we have a dedicated team of experts who work with HR professionals including:
HR Executives & Administrators
HR Managers
HR Directors
Learning & Development Specialists
Our Office Support team work within this network across South Wales and the South-west of England.
For a confidential conversation about your next career move, or if you’re looking for talented professionals to join your company, speak to our Office Support & HR team.
David Jenkins
Sales Director
david.jenkins@yolkrecruitment.com
02921 673 728
Yolk Office Support are here to offer you the best recruitment experience, whether you need permanent or temporary staff. David and the team ensure that Yolk are here to help you in identifying the best talent in the market place, reducing your time to hire and improving retention through better candidate screening and post placement care services.
Get in touch with our Office Support & HR team by clicking below:
Latest jobs in Office Support & HR
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Global Account Manager
Cardiff
Job Title Global Sales Manager Key Information Location: UK or Europe based Working pattern: Hybrid with international travel Salary: Competitive, dependent on experience Bonus: 25% annual performance bonus About the Role We're recruiting a Global Sales Manager for a highly respected international organisation operating in the Business-to-Business financial services sector. The business works with multinational clients worldwide and is known for its consultative, relationship-led approach rather than hard selling. Company values centre around trust, collaboration, innovation, and long-term partnerships, creating an environment where experienced sales professionals can genuinely add value and build lasting client relationships. This is what you'll be doing As a Global Sales Manager, you'll play a key role in driving strategic growth across multinational accounts, working in a complex and international sales environment. You'll be trusted to shape opportunities, influence stakeholders, and deliver commercially strong solutions. Managing and converting strategic opportunities with multinational organisations into long-term global agreements, taking ownership of the full sales lifecycle Building and nurturing senior-level relationships with key stakeholders across globally operating clients, positioning yourself as a trusted advisor Taking a consultative, solution-based approach to complex sales challenges, collaborating closely with internal teams across regions to deliver tailored propositions Proactively generating new leads and developing self-sourced opportunities through networking, market insight, and relationship building Representing the business at industry and networking events to identify and secure high-value, strategic opportunities This is what you'll bring to the team As a Global Sales Manager, you'll bring commercial curiosity, resilience, and a proactive mindset, alongside the ability to work effectively in an international and collaborative environment. Experience in consultative or solution-led sales, ideally involving complex or multinational clients A proven or emerging track record in lead generation and business development Strong communication and relationship-building skills, with the confidence to engage senior stakeholders A self-motivated, target-driven approach with good commercial awareness The ability to work collaboratively across cultures, teams, and time zones Industry experience is beneficial but not essential, and we welcome applications from candidates who may not tick every box but can demonstrate the right attitude and potential. This is what you'll get in return In return, you'll join a dynamic and international organisation that genuinely invests in its people and offers a compelling reward package. Competitive salary with a 25% annual bonus Hybrid and flexible working Generous annual leave entitlement plus bank holidays Market-leading pension contribution(12%) Life assurance and income protection Access to a broad range of flexible benefits and wellbeing support Ongoing training and professional development opportunities Free on site gym Subsidised canteen Clear path of career progression Apply now for more information and to find out how this Global Sales Manager role could be the next step in your career.
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Sales Manager
Newport
Job Title: Sales Manager - Industrial Supplies Location: Cwmbran Employment Type: Full-time Reporting to: [Sales Director / Managing Director] About the Role We are seeking an experienced and driven Sales Manager with a strong background in industrial supplies to lead and grow our sales operations. This role is ideal for a results-focused professional who understands industrial markets, distribution channels, and B2B customer relationships. Key Responsibilities Develop and execute sales strategies to achieve revenue and growth targets Lead, coach, and motivate a sales team to deliver high performance Manage key accounts and build long-term relationships with industrial clients Identify new business opportunities within manufacturing, engineering, construction, and related sectors Monitor market trends, competitor activity, and customer needs Prepare sales forecasts, budgets, and performance reports Work closely with procurement, operations, and marketing teams to ensure customer satisfaction Negotiate contracts, pricing, and terms with customers Key Requirements Proven experience as a Sales Manager or Senior Sales Representative within industrial supplies, technical products, or related B2B sectors Strong knowledge of industrial products, distribution models, and customer buying processes Demonstrated ability to lead and develop a sales team Excellent negotiation, communication, and presentation skills Results-driven mindset with a track record of meeting or exceeding targets Proficient in CRM systems and sales reporting tools Valid driver's license (if field-based role) Desirable Experience managing national or regional sales territories Background in sectors such as manufacturing, engineering, mining, construction, or MRO supplies Relevant sales or management qualification What We Offer Competitive salary plus performance-based bonus Company vehicle / car allowance (if applicable) Career progression opportunities Supportive and professional working environment Ongoing training and development
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Internal Sales
Cardiff
Job Title Internal Sales Executive Location: Cardiff Working Arrangement: (Office Based- Flexible Hours) Our client is a proud to provide innovative construction solutions and outstanding customer service. The team is built on collaboration, expertise, and a drive to deliver excellence on every project. Looking for an Internal Sales Executive with a construction background to join their growing team and play a key role in supporting their clients and driving sales growth. This is what you'll be doing: As an Internal Sales Executive, you'll be the first point of contact for their customers, providing expert advice and managing sales from enquiry to delivery. You'll work closely with both clients and internal teams to make sure projects run smoothly. Handle inbound and outbound enquiries from contractors, builders, and construction professionals, providing advice and guidance based on your construction knowledge. Prepare accurate quotations and process orders efficiently, ensuring projects stay on track. Build and maintain strong relationships with clients, understanding their requirements and offering tailored solutions. Collaborate with warehouse, logistics, and project teams to ensure timely delivery of materials and services. Identify opportunities to grow sales, cross-sell products, and contribute to the overall success of the team. This is what you'll bring to the team: You'll bring a mix of sales experience and construction knowledge, helping us deliver exceptional service while achieving business targets. Previous experience in construction, building materials, or a related industry. Proven sales experience, ideally in internal or technical sales. Strong communication and interpersonal skills, with the ability to explain technical information clearly. Highly organized, able to manage multiple priorities and follow processes accurately. A proactive approach with a customer-first mindset. This is what you'll get in return: Joining our team means working in a supportive environment where your contribution makes a real impact. We also offer competitive benefits to reward your hard work. Competitive salary with performance-based incentives. Flexible working arrangements. Holiday entitlement and additional perks. Opportunities for career progression and professional development. Great culture Apply now to become their next Internal Sales Executive and join a company that values your expertise and ambition!
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Sales Manager
Blackwood
Sales Manager We're looking for a driven and people-focused Sales Manager to join a growing business that values ambition, collaboration, and doing things the right way. This is an opportunity to take ownership of a sales function, influence strategy, and lead a team in an environment that rewards initiative and long-term success. This Is What You'll Be Doing As Sales Manager, you'll be responsible for leading sales performance while helping shape the future direction of the business. Leading, motivating, and developing the sales team to consistently achieve and exceed targets, creating a positive and high-performing sales culture Driving sales strategy and execution, balancing hands-on involvement with a clear focus on long-term growth Building strong relationships with key clients and stakeholders, acting as a trusted partner and identifying new commercial opportunities Monitoring performance, pipeline activity, and forecasts, using insight and data to inform decisions and improve results Working closely with other teams to ensure a joined-up approach to customer experience and business growth This Is What You'll Bring to the Team As Sales Manager, you'll bring a combination of leadership ability, commercial awareness, and a genuine passion for sales. Experience in a sales leadership or senior sales role, with a track record of delivering results Strong communication and influencing skills, with the ability to motivate and inspire others A proactive, adaptable mindset and the confidence to take ownership and make decisions An understanding of how to build relationships and identify opportunities in a competitive market A collaborative approach and willingness to learn, grow, and develop alongside the business This Is What You'll Get in Return In return, you'll join a business that recognises contribution and supports progression, offering a role with real influence and room to grow. Competitive salary with performance-related bonus or commission Flexible and hybrid working options Generous holiday allowance Ongoing development and career progression opportunities A supportive, values-led working environment
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Commercial Account Manager
Cardiff
Yolk Recruitment is pleased to be supporting a highly regarded insurance brokerage with the recruitment of a Commercial Account Handler to join their growing Commercial team. This opportunity arises due to sustained business growth and offers the chance to join a people-focused organisation known for its collaborative culture, strong client relationships, and commitment to professional development. The Role As a Commercial Account Handler, you will play a key role in supporting the delivery of a high-quality service to a diverse portfolio of commercial clients. Working closely with the Branch Manager and Commercial Account Executives, you will help drive retention, compliance, and client satisfaction. Key responsibilities include: Building and maintaining strong relationships with new and existing commercial clients Reviewing and preparing client documentation to ensure accuracy and completeness for the quoting process Supporting Commercial Account Executives to achieve high renewal retention levels Ensuring all activity meets FCA and internal compliance standards Processing and maintaining accurate client data across internal systems Delivering consistently high levels of customer service About You To be successful in this role, you will demonstrate: Strong attention to detail and the ability to manage documentation accurately Confidence building relationships with clients, insurers, and internal stakeholders Experience within commercial insurance, or a strong desire to develop your career in this area A proactive and adaptable approach, with a willingness to learn The ability to process data efficiently and accurately to support informed decision-making This role would suit someone looking to progress their career as a Commercial Account Handler, with full support provided toward professional development and insurance qualifications. Rewards & Benefits Our client offers a comprehensive benefits package, including: 25 days annual leave, increasing to 27 days with length of service (plus bank holidays) Healthcare Cash Plan with access to 17 fully funded benefits Excellent training and development programmes with clear progression routes Fully funded CII professional qualifications Enhanced maternity and paternity policies Cycle to work scheme Gym membership discounts across the UK Discounts on a wide range of insurance and health products High street retailer discounts via a reward and recognition platform Employee Assistance Programme (EAP) Additional benefits will be discussed during the recruitment process.
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HR Advisor
Newport
HR Advisor- Newport- Fully Office Based Salary up to £37,000 Yolk Recruitment is pleased to be supporting a global manufacturer in the search for an experienced HR Advisor. This is a broad, hands-on HR role where you'll support the full employee lifecycle while working closely with managers across the business. You'll also play a key part in improving how HR operates by making the most of digital tools and emerging technology to support better decisions and a stronger employee experience. What you'll be doing Providing day-to-day HR advice and practical support to line managers Supporting the full employee lifecycle, from onboarding through to exit Maintaining accurate employee data across local HR systems and the global HRIS Producing reports to support site and management decision-making Supporting recruitment activity, including interviews, alongside the central recruitment team Preparing offer letters, contracts and letters confirming changes to terms and conditions Managing onboarding processes and ensuring all new starter documentation is complete Supporting absence management, capability cases and employee relations matters Assisting with investigations, disciplinaries and grievances Conducting exit interviews and sharing insights to support improvement Delivering HR training sessions and workshops for managers and employees Supporting organisational change initiatives and wider HR projects Coordinating payroll inputs and responding to audit requests Working with external bodies to ensure legal compliance Supporting people initiatives, engagement activity and the journey towards Great Place to Work accreditation Attending job fairs with hiring managers and sharing best practice across the business What you'll bring CIPD qualification level 3 or 5 (or working towards) Proven experience in a generalist HR role Strong knowledge of HR processes and employee relations Confidence working with HR systems and using data to inform decisions
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Transport Planner
Pontypridd
Transport Planner- £33,000 Yolk Recruitment are currently recruiting on behalf of a leading company in the construction industry, looking for a Transport Planner to join their team in Treforest.This is a great chance to join a well-established team and support the smooth delivery of products across the region while helping improve planning processes. What you'll be doing Plan haulage and production capacity, working with the Transport Manager to improve availability and daily service levels. Work with Operations, Transport and Commercial teams to build and refine distribution plans ahead of delivery days. Share operational updates such as plant issues or driver absences, helping the Commercial team manage customer expectations. Respond to changes in customer needs or production availability, communicating updates quickly and looking for ways to reduce disruption. Support Distribution Coordinators when plans change to minimise impact across the region. Ensure compliance with transport legislation, including driver hours, weight limits and health and safety. Help develop Distribution Coordinators and support continuous improvement and KPI initiatives. Review declined, cancelled and reduced orders to identify trends and opportunities to improve capacity. What you'll need Previous experience in transport planning or logistics operations, especially road haulage. Strong communication and customer service skills. Understanding of transport planning and ability to manage multiple tasks in a fast-paced role. Experience in the construction or transport industry is useful but not essential. What you'll get in return Salary of up to £33,000 per year. Permanent, full-time role Share Saver Scheme and Life Assurance. Access to an employee benefits platform with discounts on high street brands. easy-to-reach location with on-site parking.
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HR Advisor
Cardiff
HR Advisor- £36,000 Yolk Recruitment is working exclusively with a leading insurance company that's been on an exciting growth journey. The business is people-focused and values open communication, collaboration, and flexibility in the way they work. We're looking for an experienced HR Advisor to join a friendly, down-to-earth HR team. You'll be based in Cardiff but will work closely with colleagues across other locations, so occasional travel (around once a month) may be required. This is a varied, hands-on role where you'll play a key part in supporting managers and employees on all aspects of HR. From employee relations to day-to-day advice and guidance, you'll be right at the heart of what's going on. It's a busy environment, but if you enjoy a role with plenty of variety and responsibility, you'll feel right at home here. What the role involves: Act as the first point of contact for day-to-day HR matters, providing guidance and support to managers and employees. Support employee relations, absence management, performance issues, and other sensitive cases. Work closely with managers to guide them through HR processes, ensuring consistency, fairness, and legal compliance. Build strong relationships across the Cardiff site, acting as a trusted point of contact for employees. Collaborate with the wider HR team to deliver a consistent HR approach. Contribute to HR projects and initiatives linked to growth, engagement, and organisational change. Maintain accurate employee records and ensure compliance with legislation and company policies. Deliver training and coaching to managers on HR processes where required. Assist with onboarding, employee engagement initiatives, and payroll processes as needed. What experience you'll need 3-5 years' experience in a fast-paced HR Advisor role Employee relations experience, confident managing complex, and sensitive cases. CIPD Level 5 (or equivalent experience) Why this is a great opportunity: Salary up to £36,000 with bonus scheme Permanent, Full-time. Working Hours are 9am -5:30pm Hybrid working: 3 days in the office, 2 days from home 32 days' annual leave (including bank holidays). Company-paid health cash plan. Pension scheme - 3% employer contribution. Holiday buy scheme - up to 3 extra days per year. Tech scheme - save on the latest tech over 12 months. Cycle to Work scheme - save on a new bike over 12 months. Life assurance (4x salary).
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Senior Administrator
Broughton
Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated
Office Support & HR Salary Survey
Testimonials
Here's what some clients and candidates have had to say
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Charlotte Singleton is a great recruiter. She was calm and methodological in her approach, always giving timely feedback as to any developing events. I was always very aware of the state of play, never being left to guess. Charlotte's disposition is one of calmness and professionalism, even in the face of my annoying questions and constant pushbacks. I felt this transparent approach was extremely valuable for me.
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Very highly recommend Yolk for their excellent service. I am thrilled with our new hire. Yolk were very patient, listened to my wants and ideas, and gave great advice. We would not hesitate to use Yolk Recruitment for any future hiring needs. Well done Yolk Team!
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The Royal Mint has worked closely with Yolk Recruitment since 2009.They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they represent. Should I need advice or guidance on a particular role, I know I can trust the team at Yolk to provide me with an unbiased, professional and honest consultation which I value.
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We have worked with Yolk for a couple of years and have always found that they take the time to understand your needs as a company. We have a different way of recruiting and the team are very accommodating and helpful, while other agencies refused to work the way we wanted. Since working with Yolk, we have had less staff turn over than when we have used other agencies. They do a great job and I have recommended people looking for jobs to use t...
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We have used Yolk to fulfil a number of vacancies across our 2nd Charge business. The calibre of applicant delivered has always been as specified and we have had a great degree of success throughout our relationship. I would have no hesitation in recommending Yolk as a provider of Recruitment Services.
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We have been using Yolk for two years for both temporary & permanent recruitment and have had great success with team. Every time we need to go to market the consultants always take the time to fully understand the role and the requirements I have for the person I am looking for. The level of attention we receive regardless of the role(s) is fantastic and always put me at ease that we will have a successful period of recruitment.
Key Office & HR Team Contacts
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Lauren Cubitt
Senior Principal Consultant | Office Support
Lauren possesses extensive knowledge of the Commercial and Office Support space across the South Wales market.
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Charlotte Singleton
Consultant | Office Support
Charlotte understands the demand of the support sector and guarantees dedication and consistency, always on your wavelength.
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David Jenkins
Sales Director
David identifies opportunities for Yolk to partner with clients who are undergoing growth, discovering how we can take them to the next level.
Office & HR Case Studies
Here are some case studies that demonstrate our expertise in the area of Office Support & HR recruitment
What We've Been Up To
Find out about our HR Insights event
Yolk Recruitment's informative events with Anna Denton-Jones of Refreshing Law Ltd are a fountain of knowledge for HR teams, managers, associates, business owners, and hiring managers. Keep an eye on our events for upcoming HR Insights sessions throughout the year.
Request your Talent Report
Yolk Recruitment’s bespoke Office Support Talent Report gives you a data-led view of what’s really happening in your industry, from the most in-demand roles to salary benchmarks and market trends that matter.
How the Office Support Market is Evolving in 2025
The UK Office Support market is experiencing a dynamic shift in 2025, influenced by technological advancements and evolving workplace structures. Yolk's Office Support recruitment team dive into the hiring trends shaping 2025/26, outlining what employers should be looking for when making their next hire.
Get in touch with our Office Support & HR team by clicking below:
Contact Office Support & HR