Office Support & HR

Frontline Support Administrator Permanent and 12 month FTC We are looking for an administrator to support our client’s team through the provision of a comprehensive and effective administrative service in relation to all case and local continuous improvement work. This is what you’ll be doing Provide administration support on Supervision and Enforcement and local continuous improvement work to the Case Management team Provide administration for internal and external case team meetings and calls, including coordinating timing, sending out agendas, taking minutes and ensuring minutes are agreed, ensure all case related correspondence is saved appropriately to the document management system Suggest process improvements to the line manager Assist in creation of case documentation (e.g. from templates), maintain hard copy case documents as required, system updates for cases to ensure accurate information for MI purposes Support the Supervision and Enforcement teams in escalation of cases (e.g. to moderation panels or case committee) Provide general administrative support as required for the Supervision and Enforcement teams The experience you’ll bring to the team Able to Prioritise and have a flexible approach Excellent organisation skills Knowledge of operating model, value chain and business rules Thorough knowledge of Case and Project procedures Customer-focused approach with the ability to communicate effectively with all levels of management Stakeholder Management What you’ll get in return £21,200 basic salary 25 days annual leave + bank holidays Flexi working arrangements An excellent office location in Brighton. Are you up for the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Libby Crofts-Coles at Yolk Recruitment on 02921 673 712 *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*

The role As the whirlwind of progress continues, hiring and developing top talent is Yolk Recruitment’s number one priority. Passionate about people, you will be the face, heart and brains behind the strategy and attraction of new talent both experienced and newcomers into Yolk. Your key driver will be to hit aggressive targets around headcount increase, to enable the business to hit stretching targets and to continue Yolk’s rise as a multi-million pound organisation. This is what you'll be doing Ensure that Yolk attraction and retention is maximised, though proactive targeting, advertising, building, developing and tracking via a talent pipeline system Utilise a LinkedIn Recruiter pipeline and attraction strategy to be at the fore-front of talent identification Implementing a successful graduate attraction programme to attract strong trainees to hit our quarterly intake targets Liaising with our marketing department to develop online & offline material to demonstrate a first-rate in-house culture and career package ie-podcast/video/pdf’s Working to develop a winning culture across the board Building strong, open relationships with rec-to-rec agencies to get first refusal on the best talent out there Competitor analysis to ensure that we stay ahead of the game and look to become an employer of choice within the recruitment industry The experience you'll bring to the team A proven track record in recruitment either agency or client side Positive 'can do' mentality you'll have worked in a taget driven environment Expereince of recruiting across a wide number of channels/platforms And this is what you'll get in return Basic salary circa £30,000 OTE £45,000 Bonus scheme based around hiring and retention targets You’ll get your birthday off and paid for to really let your hair down Full paid Christmas shutdown to recharge your batteries Twenty one days standard holiday (plus bank holidays) which rises one day per full calendar year Quarterly staff party, annual summer party Onsite car parking to make that work commute a touch easier Are you up to the challenge? Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

Graduate Administrator Looking to start a career within Administration? Got a keen eye for detail? Then please apply today to find out more about this opportunity. This is what you’ll be doing Working for a growing company based in Bridgend you will join the administration team focusing on: Undertake general office administration duties Manage cases Scanning and filing Data entry Providing research on each case Any ad-hoc admin duties The experience you’ll bring to the team Degree is desirable Excellent attention to detail Great customer service skills And this is what you’ll get in return £17,000 starting salary. 25 days holiday + bank holidays plus other excellent benefits Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ellie Harris Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Junior Project Coordinator An established project management consultancy business are looking for a Junior Project Coordinator to join their team based just outside of Cardiff. They are looking for someone who is keen to establish a career with varied skills. The are offering a competitive starting salary with excellent benefits and career progression. If this would be something of interest please get in touch today. This is what you’ll be doing This exciting role gives you the opportunity to develop and progress within the company, they are looking for someone too: Consult on different projects Be point of contact for investors/ funders Liaise with solicitor firms with regards to contracts and renewals Arrange suppliers, contractors, engineers to carry out essential works Report writing The experience you’ll bring to the team Degree related subject e.g. Law, Business, English Excellent Excel skills and an eye for data Confident and professional Flexibility to suit clients’ needs Excellent communication and written skills And this is what you’ll get in return Competitive starting salary along with excellent career progression Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

German Sales Administrator Are you fluent in German, do you have Administration skills? Access to a car? Then get in touch today. This is what you’ll be doing The successful applicant will be working alongside the Sales support team, liaising with customers from the UK and also in Germany. Liaising with customers on the phone and providing all aspects of office administration Providing quotes and processing orders Answering telephone queries from customers and suppliers Liaising with workshop and provide accurate data entry Keep the CRM system up to date The experience you’ll bring to the team Speak Fluent German Excellent customer service and communications skills Organised and self sufficient Microsoft Office skills Own transport And this is what you’ll get in return Salary up to £23,000 depending on experience, onsite parking and great work culture. Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

The Opportunity This opportunity is to join the UK’s leading financial services organisation. They are currently recruiting for experienced Customer Service Representatives to join the Cardiff office. Offering a competitive salary of up to £18,000 + excellent company benefits with progression opportunities. If you have proven Customer Service experience then this would be the role for you. The Role Help customers with their queries Providing excellent customer service at all times Make a positive impact on every customer call Build excellent relationships with customers Provide a professional service at all times Skills / Experience Excellent customer service skills Strong attention to detail Polite and professional Confident at delivery effective communication Experience within a Financial Services organisation would be advantageous but is not essential as full training will be given If you are a self-motivated individual who has a proven track record in customer service, good attention to detail and a good team player then you could be part of a specialist team who are approachable, driven and hold the customer at the heart of everything they do. Training and Opportunity You will spend your first 2 days in the business in where you will receive a thorough induction along with other new starters from across the group. If you’re successful you’ll also have the opportunity to develop and benefit from numerous internal and external qualifications If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Libby Crofts-Coles at Yolk Recruitment on 02921 673712 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com

HR Manager A manufacturing company based in Cardiff are looking for a new HR manager to join their company, this will be a standalone position working with the senior management team. If you have previous HR experience and can deliver initiatives then please apply today. This is what you’ll be doing Provide advice and guidance on all HR matters Manage all employee relation issues Maintain all HR files and company and employee handbooks Run and manage full recruitment process Develop, maintain and lead on all induction and training processes, liaising with management to update as and when required. Conduct and review exit interviews Liaise with Clinical Governance Manager and Internal Auditor in respect of the HR function. Identify gaps and propose and implement changes where necessary to mitigate risks to the Company and promote a positive culture within the organisation. Provide support and guidance to Managers on the Health and Safety framework. Review Company policies and procedures to ensure they are current and relevant. The experience you’ll bring to the team Previous experience working in a HR Manager position CIPD level 5 or equivalent Previous experience of working with senior management And this is what you’ll get in return Excellent salary 26 days holiday + bank holidays Company Pension Scheme, Healthcare and income protection Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Scheduler Are you organised? Used to scheduling engineers diaries? Looking to work for an established company then please apply today to find out more? This is what you’ll be doing Organise task for engineers from the internal system Identify what is required for each task and allocate accordingly Compile an advance weekly schedule for all engineers based on geographical location, skill set and requirements of the job Keep customers up to date throughout the process Prepare all documentation and work permits in advance of site visits Coordinate plant and materials with internal colleagues Provide weekly revenue reports and weekly service updates Attend regular team review meetings. The experience you’ll bring to the team High level of accuracy Previous experience within a similar role is essential Excellent communication skills An excellent understanding of MS Windows including Excel Must be able to drive due to the location And this is what you’ll get in return Salary up to £20,000 Free onsite parking Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Do you have a high level of drive, determination and persistence? Are you highly motivated, quick thinking and able to build rapport with customers? Do you have a strong desire to help others? Then please apply below. What will you be doing? My client is a healthcare provider who specialise in care support for the elderly and the vulnerable. They are looking for a Customer Service Coordinator to join their growing team in Cwmbran. First line contact for customers Generate sales opportunities by promoting and responding to individual customer enquiries and local authority requests Maintain CRM system by recording all activity Identify prospective customers by booking appointments and conducting market research Maintain company social media functions I.E keeping Twitter and Facebook up to date What you will bring to the team? Highly effective communication skills Ability to be empathic and build rapport is essential A strong desire to help others or an interest/knowledge of the Healthcare Sector Knowledge of sale cycle Excellent time management skills Competent with Microsoft Office package And this is what you’ll get in return £20,000 starting salary + commission Flexible working policy Progression opportunities Free onsite parking Onsite Nursery and Gym discounts Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Bethan Evans 02921 673 743. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Customer Service Administrator Do you have account management experience? Can manage customer accounts and input orders? Can get to Blackwood then apply today? This is what you’ll be doing Provide a consistently professional service by liaising between customers and internal departments to make sure the customers journey is adhered to. Ensure accurate management of high profile customers Respond effectively and efficiently to customer requirements either by e-mail or telephone following the requested customer guidelines Resolve issues to satisfy customer requirements and ensure prompt payment Provide quotations and timings when requested Ability to liaise with internal departments at all levels ensuring information is shared in a professional manner Prepare weekly/monthly reports within deadlines Acknowledge and record all complaints in required format Expedite customer orders in a professional manner Advise of any potential delivery issues in advance of arrival with the customer The experience you’ll bring to the team • At least ones years’ experience gained in customer service in a manufacturing environment • Able to operate & take decisions independently/ enjoys autonomy • A formal qualification in appropriate subject e.g. Business Studies, Marketing • Able to deal with high profile customers And this is what you’ll get in return An excellent salary depending on experience with excellent career progression opportunities. Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Compliance and Risk Officer Do you have experience within Compliance and Risk? Are you looking for a new challenge? Excellent attention to detail with a strong analytical focus? Then please apply today This is what you’ll be doing Point of contact for all customers within daily banking requirements Look into risk-based oversight activity in line with annual risk and compliance plans including testing, planning, reporting and key stakeholder Provide input into risk and compliance reporting to all internal committees Challenge and influence key stakeholders throughout the business Undertake ad hoc independent reviews at the request of management and the Board; Produce and analyse core MI for input into reporting to all internal committees including ORCC, Risk Committee and Board; Continually seek ways to improve the efficiency of the department and proactively implement improvement initiatives; Support the Data Protection Officer in the provision of regular monitoring and oversight activities of key data protection procedures including data breaches and data subject requests The experience you’ll bring to the team Strong financial services background Previous experience within compliance or risk Excellent analytical skills Degree qualified or equivalent And this is what you’ll get in return Attractive salary with excellent progression opportunities. Are you up to the challenge? If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries on 02921 673734 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Internal Sales Coordinator An established manufacturing company based on the outskirts of Caerphilly are looking for a Sales Administrator to join their growing team. If you have previous customer service, or sales support experience, they are offering an excellent salary up to £23,000 +benefits. If this would be something of interest please get in touch today. Responsibilities You will be processing the customers’ sales orders through SAGE You will prepare export documentation from point of order, manage stock and liaise with the freight forwarders to ensure customer orders arrive on time all around the world. Obtain more customer information Respond to customer enquiries over the phone and email. Speaking to customers to obtain sales forecasts Handling customer complaints and driving these through to successful resolution that will exceed our customers’ expectations. Experience Required Science degree or equivalent is essential for this position Excellent administrative skills Good communication skills Ability to multitask and priotise workloads. How to Apply If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries on 02921 673734 ‘Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’