
Office Support & HR
Introduction
We know that support roles are the backbone of every organisation. Our experience in placing both generalists and specialists at all levels – temporary and permanent - means that the right match can be made quickly.
We support office support clients across the South Wales and Bristol location, working with a diverse range of clients that support the full Yolk client pool. The team specialise in support business with specialist vacancies through to large volume recruitment
Roles we specialise in include (but are not limited to):
Office manager
Customer service support
Administrative support
Receptionist
Sales support
Executive Assistant
Bilingual roles
Within our Office Support division, we have a dedicated team of experts who work with HR professionals including:
HR Executives & Administrators
HR Managers
HR Directors
Learning & Development Specialists
Our Office Support team work within this network across the regions of the Southwest and South Wales.
For a confidential conversation about your next career move, or if you’re looking for talented professionals to join your company, speak to our Manager of Office Support & HR.

Yolk Office Support are here to offer you the best recruitment experience, whether you need permanent or temporary staff. Hannah and the team ensure that Yolk are here to help you in identifying the best talent in the market place, reducing your time to hire and improving retention through better candidate screening and post placement care services.
Get in touch with our Office Support & HR team by clicking below:
Testimonials
Here's what some clients and candidates have had to say
Add the discipline tag to the testimonial to display it here
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Very highly recommend Chelsea and her team for their excellent service. I am thrilled with our new hire. Chelsea was very patient, listened to my wants and ideas, and gave great advice. We would not hesitate to use Yolk Recruitment for any future hiring needs. Well done Yolk Team and a very special shout-out to Chelsea!
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The Royal Mint has worked closely with Yolk Recruitment since 2009.They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they represent. Should I need advice or guidance on a particular role, I know I can trust the team at Yolk to provide me with an unbiased, professional and honest consultation which I value.
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"We have worked with Yolk for a couple of years and have always found that they take the time to understand your needs as a company. We have a different way of recruiting and the team are very accommodating and helpful, while other agencies refused to work the way we wanted. Since working with Yolk, we have had less staff turn over than when we have used other agencies. They do a great job and I have recommended people looking for jobs to use ...
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“We have used Yolk to fulfil a number of vacancies across our 2nd Charge business. The calibre of applicant delivered has always been as specified and we have had a great degree of success throughout our relationship. I would have no hesitation in recommending Yolk as a provider of Recruitment Services”.
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"We have been using Yolk for two years for both temporary & permanent recruitment and have had great success with team. Every time we need to go to market the consultants always take the time to fully understand the role and the requirements I have for the person I am looking for. The level of attention we receive regardless of the role(s) is fantastic and always put me at ease that we will have a successful period of recruitment."
Case Studies
Here are some case studies that demonstrate our expertise in the area of Office Support & HR recruitment

What We've Been Up To
HR Insights going strong in 2022
This year we've seen some of our most attended HR Insights webinars to date. With webinars coming up in both September and November for the second half of this year, if you are interested in joining us please join the mailing list. You can sign up to the mailing list, as well as access all previous whitepapers, webinar recordings and slides, via our Yolk Recruitment HR Insights Archive page here:
Temp Handbook
Are you working with Yolk's temp desk? Did you know we now have a handbook for all things temps? To help our temps with all of their FAQs, we launched Yolk's Temp Handbook covering topics including time sheets, holiday, pay, contracts and notice period.
Mental Health in the Workplace
Our last two HR Insights of 2019 were two of our most popular with the topics revolving around mental health and neurodiversity in the workplace. With Anna Denton-Jones from Refreshing Law as our main guest speaker, we reflected on the importance of openly discussing employee well-being for a healthier, more productive workforce.

Latest jobs in Office Support
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Recruitment Business Partner
Newport
Recruitment Business Partner Yolk Recruitment are working with our client on this brand-new innovative job role. This position will work within the HR team to provide a high quality, end to end recruitment and delivering on exciting projects that help the business to concentrate on their growth and expansion plans. What be you'll doing? Act as a business partner, collaborating with stakeholders across all business areas Understand priorities and impacts, ensuring recruitment practices align with requirements Manage medium to large scale recruitment campaigns, including apprenticeship and graduate programs Develop attraction plans and build pipelines to support business activity and equity, inclusion, and diversity strategy Optimize attraction channels and activities, providing effective recruitment management reporting for continuous improvement Establish and manage networks with schools and educational institutions to attract industry talent What experience you'll bring to the team? Proven track record in a high-volume, multi-disciplinary environment Degree or equivalent experience, preferably with professional registration to a recognized HR body (e.g., CIPD) Experience in defining and delivering resourcing strategies in collaboration with HR teams Strong sense of ownership and a passion for equity, inclusion, and diversity Understanding and implementation of sourcing strategies across various social media platforms Excellent communication and influencing skills What you'll get in return: Competitive salary starting at £36,348, rising to £41,539 Hybrid working and flexible working opportunities 25 days of annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totaling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan "Choices" flexible benefit scheme options, including corporate gym memberships, dental insurance, and health cash-plans Access to our Financial Wellbeing Programme for flexible benefit management Enhanced pay for parental leave Retail discounts and cashback scheme Annual salary review Company Sick Pay In-house Occupational Health Team Employee Assistance Programme Comprehensive training Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Charlotte Singleton 07458142842 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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HR Specialist
Cardiff
HR Change Project Manager - Rewards and Benefits Yolk Recruitment are searching for an experienced HR professional who has applied knowledge and experience of working with implementing rewards and benefits packages for this brand-new role based in a prestigious business with a strong reputation. This role will be an exciting extension of the HR team and will advise and support with specialist projects across the business, making a big impact and real positive change. What you'll be doing: Orchestrating the operational aspects of the firm's reward and benefits packages and programs to ensure their effectiveness. Spearheading HR change projects, contributing to the implementation of transformative initiatives within the organization. Leading the integration of new teams through TUPE transfers, while also introducing innovative working practices and cutting-edge people technology and systems. Employing strategic stakeholder management and effective communication to engage individuals at all levels. Seizing the opportunity to join a progressive environment and drive impactful changes that make a positive difference in the business. The experience you'll bring to the team: A proven track record in managing reward and benefits in the dynamic landscape of professional services. Demonstrated expertise in HR project management, change management, and meticulous project monitoring. Proficiency in navigating the intricacies of TUPE transfers, including adeptly handling HR due diligence and skill fully integrating new teams. Exemplary attention to detail, coupled with exceptional analytical and problem-solving skills. Adept knowledge of HRIS systems, enabling you to leverage technology effectively. Exceptional organizational skills, enabling you to manage multiple priorities in a fast-paced environment. A proactive mindset, empowering you to identify and collaboratively resolve potential challenges. Outstanding written and verbal communication skills, with a proven ability to engage diverse stakeholders and deliver impactful messages. Self-motivated and independent, with the capacity to conduct research autonomously. Flexibility to travel between offices when necessary. Demonstrated discretion and the ability to maintain a high level of confidentiality when handling sensitive information. Academic achievements or specialist skills, such as a CIPD qualification Prior experience in reward and benefits administration within professional services, showcasing your expertise. Excellent IT skills, including advanced Excel proficiency with Vlookups, Pivot tables, Macros, and data manipulation abilities. What you'll get in return: Salary of £35-£45k with annual salary reviews Hybrid working options with Monday-Friday hours and flexible working policies 25 days holiday entitlement (rising to 27 days' holiday after 2 years' service) Bonus Schemes Life Insurance of 4 x salary and Income Protection Private Healthcare Cover Group Personal Pension Scheme, matched contribution up to 5% Access to discounted Gym membership Cycle to work scheme Employee Assistance Programme Fantastic social events
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Marketing Manager
Haverfordwest
Marketing Manager Are you an ambitious Marketing Manager looking for an exciting opportunity to join a dynamic Sales & Marketing Team? Yolk Recruitment is currently recruiting for a talented individual to manage the development and evolution of our client's winning brands within a food manufacturer. As a Marketing Manager, you'll be part of a truly entrepreneurial company that is leading the way in environmental sustainability. Fast-paced careers and limitless possibilities await you in this dynamic environment. What you'll be doing: Developing and implementing innovative marketing strategies to drive brand awareness and growth. Leading the execution of integrated marketing campaigns across multiple channels. Conducting market research and competitor analysis to identify opportunities and trends. Collaborating with cross-functional teams to develop and launch new products and initiatives. Managing and optimizing digital marketing activities, including SEO, SEM, and social media. Building and maintaining strong relationships with key stakeholders, including clients and partners. Analysing campaign performance and leveraging data insights to optimize marketing efforts. Monitoring industry trends and staying updated on marketing best practices. Managing marketing budgets and ensuring efficient allocation of resources. Mentoring and guiding junior members of the marketing team. Representing the company at industry events and conferences. What experience you'll bring to the team: Proven track record in developing and executing successful marketing strategies. Strong experience in managing integrated marketing campaigns across various channels. In-depth knowledge of digital marketing techniques and tools. Excellent analytical skills and ability to derive actionable insights from data. Strong project management skills with the ability to meet deadlines and drive results. Exceptional communication and interpersonal skills to build relationships with stakeholders. Experience in mentoring and developing team members. Ability to adapt to a fast-paced and dynamic environment. Results-oriented mindset with a focus on driving business growth. Familiarity with marketing technologies and platforms. What you'll get in return: Salary up to £40k, room for negotiation based on experience. Company bonus Working hours of 8-4.30 Monday-Friday. Working on site with some flexibility. Workplace Pension Sick Pay Inclusion in the Company annual bonus scheme Cycle to work scheme Being part of some great social events Ongoing opportunities for personal and professional development. If you are an ambitious Marketing Manager seeking a new challenge, apply now!
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Administration Assistant
Bristol
Administrative Assistant Yolk Recruitment is working closely with a leading international Law Firm in the heart of Bristol, to find a driven and experienced Administrative Assistant to join their Real Estate Team. Being a leading law practice, they are dedicated to providing an environment that encourages innovative thinking and the continued development of their talented colleagues. What you'll be doing? This is an excellent opportunity for a friendly Administrative Assistant to join a dynamic and successful Law Firm based in Bristol. You will support the Team Leaders and wider Real Estate team with day-to-day administrative tasks. You will also: Support in the organisation of diaries, internal and external events, travel arrangements as requested Assist with client relationship management and legal cases Ensure compliance within departmental protocols and practices Arrange company merchandise, alongside IT Assistance and the printing and circulation of necessary materials Collate and index legal documents, alongside opening and closing/archiving of files Support with incoming helpline calls, relaying messages and updating databases and logs when needed Type up correspondence and notes, and managing incoming post Handle financial transactions and provide live financial status updates, alongside managing expenses and assisting with billing queries. Various other ad-hoc administrative tasks as required What you'll bring to the team? As a fantastic Administrative Assistant, you will be experienced working within a professional services or corporate environment, alongside confident in managing your own time and workload. You will also be: Experienced in secretarial or administrative roles, with experience in document or case management systems being handy but not essential Confident working within a fast-paced environment, and adaptable when necessary Excellent communication, written and IT skills (including Microsoft Office) with a keen eye for detail Friendly and supportive to both other team members and clients And this is what you'll get in return? By being an Administrative Assistant, you will receive a salary up to £21,000 alongside: 24 Days Holiday + Bank Holidays, increasing through years of service + Opportunity to buy/sell days Hybrid and Flexible working opportunities Excellent opportunities for progression and development within the business Health and Wellbeing schemes, including medical insurance and an EAP Various other discounts and benefits available A supportive and friendly team to work alongside everyday Are you up to the challenge? If you believe that you have the skills and experience for this role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Chelsea Campbell 02921 673 727. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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Graduate Product Administrator
Newport
Graduate Product Administrator Yolk Recruitment is excited to be working exclusively with a leading manufacturing company to hire a driven Graduate Product Administrator to join their team in Newport. This role would be perfect for a recent graduate looking to take their first steps into a career. For over eighty years, they've been quietly creating innovative products that meet the evolving needs of our working world and are dedicated to supporting their staff in both personal and professional development. What you'll be doing? This is an excellent opportunity for a Graduate Product Administrator to join a dynamic manufacturing company based in Newport. You will join a small but growing Product Management and Marketing team to create sales analysis of both existing and new products. You will also: Discover and report on various market trends across multiple sectors. Assist in maintaining and also improving all internal databases, ensuring they are accurate and up to date. Support in the development and launch of new products by conducting market research and competitor analysis, and reporting on this. Gather and centralise product data from various departments and areas within the business Contribute to crucial data and digitalisation projects, enhancing operations. What you'll bring to the team? As a confident and bright Graduate Product Administrator, you will be confident in using Excel to an intermediate level. You will also have: The ability to multitask and prioritise your own workload. A creative flair, alongside an outgoing and confident personality Excellent communication and IT skills A keen eye for detail and drive to learn and develop within the role and business And this is what you'll get in return By being a Graduate Product Administrator, you will receive a salary up to £25,000 depending upon experience, alongside: 25 Days Holiday + Bank Holidays Early Finish Friday's and free parking onsite Health Insurance Great opportunities for development and growth within the business A friendly and supportive team to work alongside everyday Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Chelsea Campbell on 02921 673727 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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Graduate Product Analyst
Newport
Graduate Product Analyst Yolk Recruitment is excited to be working exclusively with a leading manufacturing company to hire a driven Graduate Product Analyst to join their team in Newport. This role would be perfect for a recent graduate looking to take their first steps into a career. For over eighty years, they've been quietly creating innovative products that meet the evolving needs of our working world and are dedicated to supporting their staff in both personal and professional development. What you'll be doing? This is an excellent opportunity for a Graduate Product Analyst to join a dynamic manufacturing company based in Newport. You will join a small but growing Product Management and Marketing team to create sales analysis of both existing and new products. You will also: Discover and report on various market trends across multiple sectors. Assist in maintaining and also improving all internal databases, ensuring they are accurate and up to date. Support in the development and launch of new products by conducting market research and competitor analysis, and reporting on this. Gather and centralise product data from various departments and areas within the business Contribute to crucial data and digitalisation projects, enhancing operations. What you'll bring to the team? As a confident and bright Graduate Product Analyst, you will be confident in using Excel to an intermediate level. You will also have: The ability to multitask and prioritise your own workload. A creative flair, alongside an outgoing and confident personality Excellent communication and IT skills A keen eye for detail and drive to learn and develop within the role and business And this is what you'll get in return By being a Graduate Product Analyst, you will receive a salary up to £25,000 depending upon experience, alongside: 25 Days Holiday + Bank Holidays Early Finish Friday's and free parking onsite Health Insurance Great opportunities for development and growth within the business A friendly and supportive team to work alongside everyday Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Chelsea Campbell on 02921 673727 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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Staffing Strategic Business Partner
Newport
Staffing Strategist Business Partner Yolk Recruitment are working with our client on this brand-new innovative job role. This position will work within the HR team to provide a high quality, end to end recruitment and delivering on exciting projects that help the business to concentrate on their growth and expansion plans. What be you'll doing? Act as a business partner, collaborating with stakeholders across all business areas Understand priorities and impacts, ensuring recruitment practices align with requirements Manage medium to large scale recruitment campaigns, including apprenticeship and graduate programs Develop attraction plans and build pipelines to support business activity and equity, inclusion, and diversity strategy Optimize attraction channels and activities, providing effective recruitment management reporting for continuous improvement Establish and manage networks with schools and educational institutions to attract industry talent What experience you'll bring to the team? Proven track record in a high-volume, multi-disciplinary environment Degree or equivalent experience, preferably with professional registration to a recognized HR body (e.g., CIPD) Experience in defining and delivering resourcing strategies in collaboration with HR teams Strong sense of ownership and a passion for equity, inclusion, and diversity Understanding and implementation of sourcing strategies across various social media platforms Excellent communication and influencing skills What you'll get in return: Competitive salary starting at £36,348, rising to £41,539 Hybrid working and flexible working opportunities 25 days of annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totaling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan "Choices" flexible benefit scheme options, including corporate gym memberships, dental insurance, and health cash-plans Access to our Financial Wellbeing Programme for flexible benefit management Enhanced pay for parental leave Retail discounts and cashback scheme Annual salary review Company Sick Pay In-house Occupational Health Team Employee Assistance Programme Comprehensive training Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Charlotte Singleton 07458142842 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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HR Officer
Newport
HR Advisor Are you ready to be part of an incredible opportunity as an HR Advisor? Yolk Recruitment are seeking a talented individual to join our clients dynamic and forward-thinking team. Our client is a prominent organization that is driven by innovation and a passion for excellence. As an HR Advisor, you'll play a vital role in supporting the company's strategic objectives, business plans, and overall success. What you'll be doing: Take charge as a HR Advisor, providing exceptional HR generalist advisory services to managers and colleagues on HR policies and procedures. To implement and deliver key HR initiatives and business priorities. Support case management activities including sickness absence, disciplinary, grievances and performance issues. Support with recruitment internally and externally Maintain employee records in line with GDPR. Embrace the flexibility of a hybrid working environment and support our operations in the Wales geographical area. You will have occasional travel across other sites to assist with HR support The experience you'll bring to the team: Experience working in an operational HR environment, Qualified to CIPD Level 5 or working towards Excellent communication and influencing skills, experience of working alongside other areas of business to achieve HR partnership approach. Implementation of current employment legislation and HR best practices. And this is what you'll get in return: A competitive salary starting at £36,348 rising to £41,539, with annual salary reviews Unlock your potential with our structured pay & competency framework that encourages skill development and career progression. Embrace a flexible and hybrid working arrangement that supports your work-life balance. Enjoy 25 days of annual leave plus bank holidays, giving you ample time to relax and recharge. Secure your future with our Retirement Savings Plan (pension) in partnership with Aviva. Gain peace of mind with our 14 x salary Life Insurance Take advantage of our "Choices" flexible benefit scheme, offering options like corporate gym memberships, dental insurance, and health cash-plans. Manage your benefits to suit your financial needs through our comprehensive Financial Wellbeing Programme. Enjoy enhanced pay during parental leave and support the important moments in your life. Access exclusive retail discounts and a cashback scheme Rest easy with our Company Sick Pay and in-house Occupational Health Team, prioritizing your well-being. Access our Employee Assistance Programme, providing valuable support and resources when you need them most. Never stop learning with our comprehensive training opportunities, empowering you to grow both personally and professionally. Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Charlotte Singleton 07458142842 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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Insurance Sales Executive
Cardiff
Yolk Recruitment are working on behalf of a leading insurance company to recruit for Insurance Sales Executives in Cardiff. You'll be joining an award-winning team who are searching for likeminded, driven sales individuals to be part of this exciting company who has ambitious growth plans. We are looking for candidates with customer facing and sales experience to chat to about this exciting opportunity. You will be working in a fast-paced inbound contact centre environment, where everyday you will learn something new! What you'll be doing as an Insurance Sales Executive: As an Insurance Sales Executive you will be managing inbound calls selling insurance to our niche market customers: Effectively handle inbound sales calls from customers wishing to purchase travel insurance. To achieve personal sales and performance targets To Identify customers' needs and upsell policies to maximise sales opportunities. To manage sensitive data accordingly To manage outbound renewal calls for existing customers as and when required by the business - managing your own pipeline at all times. Pay due regard to the interest of customers and treat them fairly - offering an exceptional level of customer service at all time The experience you'll bring as an Insurance Sales Executive Experience in an insurance sales role/ customer facing experience/ sales experience. Coachable with a positive attitude. Customer service experience Experience in a regulated industry ideal but not essential Ability to discuss sensitive topics. Professional telephone manner is essential. Demonstrate flexibility and adaptability to meet the needs of the business where feasible. What you'll get in return: Basic salary of £20,500 plus guaranteed bonus of £285 first three months. Access to a monthly commission scheme Quarterly bonus of up to £3,500 OTE £32K 5 Hours per week with flexible working schedule Sick pay Private dental insurance Gym membership Perkbox benefits Cycle to work scheme Life insurance City centre location with easy transport links. Apply now for more details Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
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Product Data Analyst
Newport
Product Data Analyst Yolk Recruitment is excited to be working exclusively with a leading manufacturing company to hire a driven Product Data Analyst to join their team in Newport. This role would be perfect for a recent graduate looking to take their first steps into a career. For over eighty years, they've been quietly creating innovative products that meet the evolving needs of our working world and are dedicated to supporting their staff in both personal and professional development. What you'll be doing? This is an excellent opportunity for a Product Data Analyst to join a dynamic manufacturing company based in Newport. You will join a small but growing Product Management and Marketing team to create sales analysis of both existing and new products. You will also: Discover and report on various market trends across multiple sectors. Assist in maintaining and also improving all internal databases, ensuring they are accurate and up to date. Support in the development and launch of new products by conducting market research and competitor analysis, and reporting on this. Gather and centralise product data from various departments and areas within the business Contribute to crucial data and digitalisation projects, enhancing operations. What you'll bring to the team? As a confident and bright Product Data Analyst, you will be confident in using Excel to an intermediate level. You will also have: The ability to multitask and prioritise your own workload. A creative flair, alongside an outgoing and confident personality Excellent communication and IT skills A keen eye for detail and drive to learn and develop within the role and business And this is what you'll get in return By being a Product Data Analyst, you will receive a salary up to £25,000 depending upon experience, alongside: 25 Days Holiday + Bank Holidays Early Finish Friday's and free parking onsite Health Insurance Great opportunities for development and growth within the business A friendly and supportive team to work alongside everyday Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Chelsea Campbell on 02921 673727 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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Customer Care Advisor
Cardiff
Customer Care Advisor Yolk Recruitment has a brand-new Customer Service opportunity that we are looking forward to discussing with energetic and friendly customer service advisors in Cardiff. In this growing team, you will be working closely to provide an excellent customer journey with customers niche insurance needs. This client are insurance specialists and are very trusted provider to ensure customers are able to achieve their goals and have an insurance that matches their needs. They are looking for candidates who match that passion and drive. What you'll be doing? As a Customer Care Advisor, you will be working in a dynamic team whereby you will answer incoming calls from customers in relation to their insurance needs. You will also: Look to resolve customer questions and queries about their existing policies. You will be building on customers trust and relationships with this trusted insurance company to ensure you meet their needs. Support with adjusting policies and administrative tasks in line with GDPR. Work closely with the wider team to ensure that all customer requirements are consistently met . Be part of an award-winning team for their customer service experience. What you'll bring to the team? Experience of working with customers in a telephony-based role, excellent listening skills, with the ability to empathise. A keen eye for detail and ensure high levels of accuracy for administration. The want to progress within a role and team. Ability to navigate internal systems and Microsoft platforms. And this is what you'll get in return… By being a Customer Care Advisor, you will receive a salary between £23,000 - £28,000 depending upon experience, alongside: Flexible working pattern Ability to have an opportunity for Hybrid working after probation. Training and development opportunities within the business for personal growth. Health Cash Plan, 24/7 EAP, Perkbox Benefits Regular social activities and plans for team building. Great transport links with an excellent City Centre Cycle to work Scheme, Gym Membership + Life Insurance
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Procurement Administrator
Port Talbot
Procurement Administrator Yolk Recruitment is working with a leading Global solutions provider to find a Procurement Administrator to join their team in Port Talbot. They are a family-owned corporation offering its customers technically challenging product solutions and services and have a relentless focus on providing the highest level of service to their customers. What you'll be doing This is a fantastic opportunity for a Procurement Administrator to join a global and successful supply company based in Port Talbot. You will support the Senior Purchasing Controller Supervisor in Raising Purchase Orders and executing the sourcing process. You will also: Send out RFQ's to the supplier base, negotiating price and delivery when necessary Manage ERP Transactions and use the systems to ensure efficiency and to reduce total costs Identify areas and activities for improvement, including efficiency, stock reduction and availability and supplier lead reductions Support in various production and department meetings, to update teams and ensure material availability for production requirements Assist and participate in reviews with suppliers and customers to ensure that requirements are being met and the best service is being provided What you'll bring to the team? As a driven and experienced Procurement Administrator you will have previous administrative experience, ideally within manufacturing: Experience in a similar role or knowledge of Supply Chain would be handy but isn't essential as full training will be provided Excellent problem-solving skills, with a keen eye for detail Able to work under pressure and manage own workload and targets effectively Confident in building and developing relationships with customers, suppliers, and other team members Excellent in communication, written and IT skills, including Excel and ERP Systems. And this is what you'll get in return? By being a Procurement Administrator, you will receive: A salary up to £22,6000 depending upon experience + opportunity for bonus 25 Days Holiday + Bank Holidays Amazing opportunities for further training and development Early Finish Fridays Free onsite parking Are you up to the challenge? If you believe that you have the skills and experience for this role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Chelsea Campbell 02921 673 727. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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HR Business Partner
Bridgend
HR Business Partner Yolk Recruitment are excited to be closely working with a Global Technology company to find a driven HR Business Partner to join their team near Bridgend on a 12 Month Fixed Term Contract, with the potential to become permanent. They have developed a reputation for manufacturing excellence, and are committed to developing their offering, including their machinery and processes, customer service and their support of independent businesses. This is what you'll be doing This is an excellent opportunity for a HR Business Partner to join to join a dynamic and successful business based in Bristol. You will work closely with the HR manager and wider people team in meeting various responsibilities, including: Providing support and guidance on legislation, policies, procedures and terms and conditions of employment Supporting and overseeing all employee relations issues, including disciplinary and grievances Coordinating delivery of upskills and training of management team in line with company policies, procedures and wider employment law Proactively advising on best practice HR, taking a hands-on role in service delivery and complex case work. Managing and coordinating various processes, including benefits and family processes Ensuring various databases, systems and trackers are up to date, accurate and follow GDPR regulations Collating data and producing analysis and metric/KPI reporting Promoting wellbeing, diversity, and inclusion across the business, as well as supporting various development projects for employees The experience you'll bring to the team As a passionate HR Business Partner, you'll need to have excellent knowledge of Employment Law, and experience in dealing with employee relations cases, disciplinaries and grievances. You will also need: Experience within a Manufacturing environment would be handy but isn't essential A CIPD qualification is beneficial but not necessary An approachable and friendly demeanour Exceptional communication skills with people at all levels, including key stakeholders Fantastic organisation and administrative skills, with a keen eye for detail and the ability to prioritise own workload Excellent IT skills, including knowledge of Microsoft Office and HRIS. And this is what you'll get in return By being a HR Business Partner you will receive a salary up to £35,000 depending upon experience + opportunity for annual bonus, alongside: 25 Days Holiday (to be used during shutdowns) + Bank Holidays Early Finish Friday's Hybrid and flexible working opportunities Great opportunities for the role to become permanent, and development within the business Free parking on site Discounted products, Onsite Gym, Private Medical Insurance and Subsidised Canteen Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Chelsea Campbell on 02921 673727 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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HR Advisor
Bridgend
HR Advisor Yolk Recruitment are excited to be closely working with a Global Technology company to find a driven HR Advisor to join their team near Bridgend on a 12 Month Fixed Term Contract, with the potential to become permanent. They have developed a reputation for manufacturing excellence, and are committed to developing their offering, including their machinery and processes, customer service and their support of independent businesses. This is what you'll be doing This is an excellent opportunity for a HR Advisor to join to join a dynamic and successful business based in Bristol. You will work closely with the HR manager and wider people team in meeting various responsibilities, including: Providing support and guidance on legislation, policies, procedures and terms and conditions of employment Supporting and overseeing all employee relations issues, including disciplinary and grievances Coordinating delivery of upskills and training of management team in line with company policies, procedures and wider employment law Proactively advising on best practice HR, taking a hands-on role in service delivery and complex case work. Managing and coordinating various processes, including benefits and family processes Ensuring various databases, systems and trackers are up to date, accurate and follow GDPR regulations Collating data and producing analysis and metric/KPI reporting Promoting wellbeing, diversity, and inclusion across the business, as well as supporting various development projects for employees The experience you'll bring to the team As a passionate HR Advisor, you'll need to have excellent knowledge of Employment Law, and experience in dealing with employee relations cases, disciplinaries and grievances. You will also need: Experience within a Manufacturing environment would be handy but isn't essential A CIPD qualification is beneficial but not necessary An approachable and friendly demeanour Exceptional communication skills with people at all levels, including key stakeholders Fantastic organisation and administrative skills, with a keen eye for detail and the ability to prioritise own workload Excellent IT skills, including knowledge of Microsoft Office and HRIS. And this is what you'll get in return By being a HR Advisor, you will receive a salary up to £35,000 depending upon experience + opportunity for annual bonus, alongside: 25 Days Holiday (to be used during shutdowns) + Bank Holidays Early Finish Friday's Hybrid and flexible working opportunities Great opportunities for the role to become permanent, and development within the business Free parking on site Discounted products, Onsite Gym, Private Medical Insurance and Subsidised Canteen Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Chelsea Campbell on 02921 673727 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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HR Business Partner
Llanelli
Yolk Recruitment is excited to be representing a fantastic opportunity for experienced HR professionals to join a leading manufacturing company. With up to 1,100 employees at peak each year, this is a fast-paced and dynamic environment where you can make a real difference. As part of a restructure to better support the business, this is a newly created position, and we're looking for HR professionals who can help deliver a high-performing HR service. If you're passionate about delivering HR best practice, I want to hear from you. What you'll be doing: Supporting the Site HR Manager in the development and delivery of a high-performing HR service Deputising for the Site HR Manager and providing information to Senior Management, Directors, and Customers as required. Providing a professional and efficient service that delivers HR best practice and customer-focused solutions for the designated business units. Managing HR projects, developing strategies to reduce the cost of recruitment, and site succession planning, development, and promotion. Ensuring compliance with Health & Safety requirements remains a paramount and integral responsibility of this role. What experience you'll bring to the role: CIPD qualified level 7 with experience working in a site-based HR role. Experience of working within a manufacturing or a similar fast-paced environment (essential) Resilient and highly organised, with excellent attention to detail and emotional intelligence An HR position of maintaining a high level of trust and confidentiality. Effective communication skills. The ability to prioritise and manage multiple tasks and stakeholders. What you'll get in return: A blend of strategic responsibilities to support the Site HR Manager, as well as operational elements of HR. A competitive salary of £45k + Supporting the team on site, Mon- Friday working hours are 8.30-5pm Easily accessible location off M4, with on site parking. Don't miss out on this exciting opportunity to join a leading manufacturing company and make a real impact in the HR team. Apply now to take the next step in your career with Yolk Recruitment.
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HR Officer
Swansea
HR Officer Yolk Recruitment are excited to be working exclusively with specialist Law firm to find an approachable and knowledgeable HR Officer to join their expanding team near Swansea. This is an excellent opportunity to join a dynamic and successful team. This team will be expanding due to growth in the firm, this role will fit within a well-established small HR team with great length of service between them. They are a committed team who have a very visible presence and provide an friendly open-door policy, highlighting they are approachable for everyone in the business. As a HR Officer, you will be: Work closely with the HR team to provide support and guidance in a generalist position. This will include legislation, policies, and procedures with an emphasis on employment relations Proactively advising on best practice HR, providing sound support to managers and team members on varying topics. You will be predominantly based at Swansea Office but will spend some time across other sites Deal with complex and sensitive day-to-day people management issues with the support of the HR Director Assisting the HR Director in managing people strategy and budgets Working on exciting projects such as employee engagement and well-being initiatives Supporting the business with recruitment activity and resourcing candidates. Drafting and reviewing policies in line with current legislation and business objectives, consulting with employees Managing and administering benefits and rewards package Represent the firm at many exciting events and public engagement opportunities. Continue your professional qualifications if currently studying and opportunities for career growth within the business. The experience and skills you'll bring to the team CIPD Level 5 minimum requirement, ideally CIPD Level 7 qualification or currently studying Proven working experience in dealing with HR and employment law cases. Creating a positive working environment whereby you will be approachable and compassionate. Experience of making a real change within a company, or wanting to make a positive impact with the work you do. Sharing ideas within the team, collating feedback and acting upon it to make a difference. You will have full training and exposure to all requirements of the role. And this is what you'll get in return: A competitive salary to be discussed depending upon experience, alongside bonus scheme. Monday- Friday 9-5pm, with 1 hour lunch break. Some flexibility for hybrid working. 20 Days Holiday + Bank Holidays (increases by 5 days after 1st year and with Length of Service) + Additional time given for Christmas shut down. Private Medical Cover including 24/7 access to GP. Attendance at social events including business celebration parties, external networking events, and team socials. Discounted legal services Professional subscriptions Cycle to work scheme Easily accessible location with plentiful free parking on site Very competitive benefits package, more details to be discussed. Are you up to the challenge? If you believe that you have the skills and experience for the role - then, please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Charlotte Singleton on 07458142842
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Customer Care Advisor
Cardiff
Customer Care Advisor Yolk Recruitment has a brand-new Customer Service opportunity that we are looking forward to discussing with energetic and friendly customer service advisors in Cardiff. In this growing team, you will be working closely to provide an excellent customer journey with customers niche insurance needs. This client are insurance specialists and are very trusted provider to ensure customers are able to achieve their goals and have an insurance that matches their needs. They are looking for candidates who match that passion and drive. What you'll be doing? As a Customer Care Advisor, you will be working in a dynamic team whereby you will answer incoming calls from customers in relation to their insurance needs. You will also: Look to resolve customer questions and queries about their existing policies. You will be building on customers trust and relationships with this trusted insurance company to ensure you meet their needs. Support with adjusting policies and administrative tasks in line with GDPR. Work closely with the wider team to ensure that all customer requirements are consistently met . Be part of an award-winning team for their customer service experience. What you'll bring to the team? Experience of working with customers in a telephony-based role, excellent listening skills, with the ability to empathise. A keen eye for detail and ensure high levels of accuracy for administration. The want to progress within a role and team. Ability to navigate internal systems and Microsoft platforms. And this is what you'll get in return… By being a Customer Care Advisor, you will receive a salary between £23,000 - £28,000 depending upon experience, alongside: Flexible working pattern Ability to have an opportunity for Hybrid working after probation. Training and development opportunities within the business for personal growth. Health Cash Plan, 24/7 EAP, Perkbox Benefits Regular social activities and plans for team building. Great transport links with an excellent City Centre Cycle to work Scheme, Gym Membership + Life Insurance
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Insurance Broker
Cardiff
Insurance Broker Yolk Recruitment is working closely with a dynamic and growing land and property insurance provider to find a friendly Insurance Broker to join their existing business team and support with Renewals and Retentions in their Cardiff Bay office. With a service focussed strategy, they are rapidly becoming the 'Go To' commercial broker for the UK, due to their flawless customer care and reputation for keeping their word. This is an exciting time to join the business, as you'll be able to develop and improve your knowledge, experience and opportunity offered as the business grows. What you'll be doing As an insurance broker, you'll be working within the small existing business team to manage insurance queries and account management of clients. You will also: Ensure all documentation and databases are accurate, up to date and compliant Build and develop relationships with existing clients, brokers and other teams to ensure the best customer service possible Suggest different opportunities to support the generation of new business within the company Ensure the renewal process is seamless and simple for all customers, alongside proactively focussing upon retention and renewals for clients Regularly liaise with various insurers to ensure the best terms are being secured for clients Processing various payments for clients, ensuring a high level of accuracy at all times Complete various administrative tasks The experience you'll bring to the team As a bright and hardworking Insurance broker focussing on renewals and retention, you will have a previous experience working within Insurance and have passion for providing excellent customer service to everyone. You will also have: Good IT and administration skills, with a keen eye for detail. Acturis experience and CII qualification is desirable but not essential Excellent communication skills with people of all levels. The ability to work as part of a team but also be self-motivated to work alone. Experience in multitasking and working under pressure. And this is what you'll get in return As an insurance broker within the existing business team, you will receive: A salary between £19,000 - £25,000 depending on experience (OTE £27,500) + Various Weekly Incentive Vouchers 33 Days Holiday + Birthday's off and the opportunity to earn 4 extra days a year Fantastic training and progression opportunities, including support in various qualifications Flexible working opportunities Various events and socials throughout the year A supportive, friendly and enjoyable team to work with every day 50% Gym discount at The Vale Resort Free Costco member card Staff use of Cardiff Devils season tickets and VIP access Staff use of Golf Membership at the Vale Golf club Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Chelsea Campbell on 02921 673727 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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Customer Service Advisor
Cardiff
Customer Service Advisor Yolk Recruitment are excited to be working with global Health care Solutions provider, to find a confident and driven Customer Service Advisor to join their team in Cardiff. They have 90 years in business and operate in 32 different countries and territories with the ideal of "doing well by doing good". They are a highly motivated and diverse team who are dedicated to supporting their customers. What you'll be doing? This is an excellent opportunity for a Customer Service Advisor to join a successful and growing Health care Solutions Provider in Cardiff. You will work to support customers as the first point of contact for any queries or issues they are having with products. You will also: Assist in handling various complex queries from customers Ensure excellent customer service is provided to all suppliers, clients and customers through relationship building Ask probing questions, to obtain as much detailed information as possible regarding any issues or repairs needed Directly support in coordinating repairs and engineers to resolve any problems Complete worksheets and invoices for engineers out at repair appointments Process orders for new or spare parts when needed Ensure all systems and databases are accurate ad kept up to date at all times What you'll bring to the team? As a friendly and confident Customer Service Advisor, you will have previous experience within customer service and excellent communication skills with people on all levels. You'll also have: Confidence in handing difficult or complex queries and requests, with good problem solving skills A keen eye for detail and strong organisational skills Excellent written and numerical skills, and exceptional IT skills, including in Microsoft office. The ability to prioritise your own workload and manage your time effectively And here's what you'll get in return: As a Customer Service Advisor, you will receive a salary of £20,000 + Quarterly Bonus, alongside: 25 Days Holiday + Bank Holidays + Opportunity to buy additional days Free parking Onsite + Easily Accessible Public Transport Links Monday - Friday hours, with no evenings or weekends Various Health and Wellbeing schemes, including Gym Membership, Cycle to Work Scheme and access to various apps Life Insurance + other great benefits Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Chelsea Campbell on 02921 673727 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
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Quality Assurance Executive
Cardiff
Quality Assurance Executive Yolk Recruitment are excited to be working closely with one of the UKs leading insurance companies to find a friendly and driven Quality Assurance Executive to join their team. They are insurance specialists and are one of the UK's most trusted insurance provider. Their mission is to help anyone get the insurance they want and need. After 2 decades, they are passionate about understanding and valuing both their customers and staff. This is what you'll be doing This is an excellent opportunity for an experienced and driven Quality Assurance Executive to join a supportive and growing insurance company based in the centre of Cardiff. You will work in a small team to complete call and MI reviews. You will also: Monitor customer contacts and review against criteria given, recognising areas of strength and also areas of improvement Provide feedback, training and coaching to colleagues after training needs are identified Regularly liaise with various teams and key members to build relationships and ensure excellent customer service is always provided Provide feedback and updates to senior stakeholders regarding any risks or issues Support in reviewing processes and operations to improve the business and its service Ensure all databases and systems are up to date and accurate at all times The experience you'll bring to the team As a meticulous Quality Assurance Executive, you'll need to have experience in a similar role, and a background in Financial Services would be handy but isn't essential. You will also need: Fantastic organisation and administrative skills, with a keen eye for detail and the ability to prioritise own workload An organised and analytical way of working, with confidence in analysing data and interpreting this Confidence in relationship building and speaking to people on all levels Excellent IT skills, including knowledge of Microsoft Office and competent typing skills And this is what you'll get in return As a Quality Assurance Executive, you will receive a between £25,000 - £28,000 depending upon experience, alongside: Excellent City Centre location, with great public transport links Cycle to work Scheme, Gym Membership + Life Insurance Excellent training and development opportunities within the business, supported by encouraging team members and managers. Health Cash Plan, 24/7 EAP, Perkbox Benefits and regular social activities and plans Are you up to the challenge? If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Chelsea Campbell on 02921 673727 Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com'
Key Contacts
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Hannah Elson
Manager | Office Support & HR Recruitment
02921 673 731
hannah.elson@yolkrecruitment.com
Manager, Office Support & HR
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Gareth Burford
Director | Office Support & HR
02921 673 968
gareth.burford@yolkrecruitment.com
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Charlotte Singleton
Consultant | Office Support - Cardiff, Bridgend & Swansea
02922 671 370
charlotte.singleton@yolkrecruitment.com
Office Support Recruitment Specialist
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Chelsea Campbell
Consultant | Office Support - Cardiff & Newport
02921 673 727
chelsea.campbell@yolkrecruitment.com
HR & Office Support Specialist
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David Jenkins
Sales Director
I identify new business in the private sector, allowing Yolk to partner with clients who are undergoing growth and discovering how Yolk can take this to the next level.
Get in touch with our Office Support & HR team by clicking below:
Contact Office Support & HR