Office Support & HR
Introduction
We know that support roles are the backbone of every organisation. Our experience in placing both generalists and specialists at all levels – temporary and permanent - means that the right match can be made quickly.
We support office support clients across the South Wales and Bristol location, working with a diverse range of clients that support the full Yolk client pool. The team specialise in support business with specialist vacancies through to large volume recruitment
Roles we specialise in include (but are not limited to):
Office manager
Customer service support
Administrative support
Receptionist
Sales support
Executive Assistant
Bilingual roles
Within our Office Support division, we have a dedicated team of experts who work with HR professionals including:
HR Executives & Administrators
HR Managers
HR Directors
Learning & Development Specialists
Our Office Support team work within this network across South Wales and the South-west of England.
For a confidential conversation about your next career move, or if you’re looking for talented professionals to join your company, speak to our Office Support & HR team.
David Jenkins
Sales Director
david.jenkins@yolkrecruitment.com
02921 673 728
Yolk Office Support are here to offer you the best recruitment experience, whether you need permanent or temporary staff. David and the team ensure that Yolk are here to help you in identifying the best talent in the market place, reducing your time to hire and improving retention through better candidate screening and post placement care services.
Get in touch with our Office Support & HR team by clicking below:
Latest jobs in Office Support & HR
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Quotations Coordinator
Cardiff
Quotations Coordinator Cardiff Salary: £29,000 + Yearly Bonus + Excellent Benefits Yolk Recruitment are supporting a leading manufacturing organisation with the recruitment of a Quotations Coordinator to join their Customer Experience team. This is an excellent opportunity to join a well-established business where you'll play a key role in supporting customers, producing accurate quotations and working closely with internal departments to ensure projects are delivered on time. If you enjoy building relationships, have strong organisational skills and thrive within a fast-paced manufacturing or construction environment, this could be the ideal next step in your career. This is what you'll be doing As Quotations Coordinator, you'll be responsible for managing customer enquiries, producing quotations and ensuring an excellent customer experience from initial enquiry through to order placement. Your responsibilities will include: Producing accurate quotations based on customer enquiries and technical requirements Building strong relationships with both new and existing customers Responding to customer enquiries via telephone and email, providing advice on products, pricing and lead times Liaising with Production, Planning and Procurement teams to ensure customer requirements and delivery times are achieved Working with third-party suppliers and manufacturers to obtain pricing for bespoke requirements Ensuring all customer enquiries are processed within agreed timescales Providing customers with product guidance and supporting them with suitable solutions Ensuring all order information is accurate before processing Handling customer queries professionally and escalating aftercare issues where appropriate Supporting business development by identifying opportunities to grow existing customer relationships and develop new accounts The experience you'll bring Previous experience within a quotations, sales support, customer service or internal sales position Excellent communication skills with a professional telephone manner Strong organisational skills with excellent attention to detail Ability to prioritise workload and work effectively within a busy environment Good IT skills, including Microsoft Office Ability to build strong customer relationships Experience working within a manufacturing, construction products or engineering environment would be advantageous Knowledge of the construction industry would be beneficial but is not essential And this is what you'll get in return Salary up to £29,000 plus up to 10% yearly bonus Monday to Friday flexible hours (i.e. 8.30am - 4.30pm/ 9am - 5pm) Excellent long-term career opportunities Supportive and collaborative team environment Ongoing training and development Pension Free parking Are you ready to make an impact? This role would suit someone who enjoys building relationships, solving customer queries and working closely with multiple departments to ensure an exceptional customer experience. If you're looking to join a successful manufacturing business where no two days are the same and your contribution genuinely makes a difference, we'd love to hear from you. Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities.
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Legal Assistant
Cardiff
Legal Assistant Location: Cardiff Hours: Full-time, Monday to Friday (9am - 5pm) Salary: £25,000 The Opportunity We're working with a well-regarded law firm in Cardiff looking to add a Legal Assistant to their Secured Lending department. This is a great opportunity for someone with solid admin experience in a legal setting who wants to develop their career. What you'll be doing: Supporting the Secured Lending team with day-to-day admin tasks Conducting HM Land Registry searches and advising clients on property ownership, identifying existing charges, restrictions and other interests which may affect the property. Uploading mortgage documents to a third-party e-signing platform. Carrying out final checks and HMLR searches in order to prepare files for completion. Dealing with registrations of charge and post-completion matters, including but not limited to HMLR applications and responding to requisitions raised in respect of such applications. Assisting other team members with overflow work when required, including general administrative tasks. What you'll need: Familiarity with Microsoft Office Experience using a case management system Strong organisational skills and attention to detail A confident, approachable manner with clients
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Internal Recruiter
Barnstaple
Internal Recruiter Full Time: Monday - Friday, 9am - 5pm Salary: Up to £36,000 About the Role Yolk Recruitment is supporting a well-established and growing organisation in their search for an Internal Recruiter to join their team. This is an excellent opportunity for an organised and proactive recruitment professional who enjoys managing the full recruitment lifecycle and building strong relationships with candidates and stakeholders. The successful candidate will play a key role in attracting talent, coordinating onboarding activities, and supporting recruitment initiatives across multiple sites. Key Responsibilities Manage and support the end-to-end recruitment process across multiple business areas. Coordinate onboarding activities and ensure all new starter documentation is completed accurately and efficiently. Liaise with payroll, training, and operational teams to facilitate a smooth onboarding experience. Arrange and coordinate interviews between hiring managers and candidates. Conduct candidate site visits and support recruitment assessment activities. Create and post engaging recruitment adverts across job boards, social media platforms, and company channels. Develop recruitment campaigns to attract both high-volume and specialist talent. Build and maintain relationships with recruitment agencies, training providers, colleges, and apprenticeship organisations. Attend recruitment fairs, careers events, and networking opportunities both locally and nationally. Support employee review and exit interview processes where required. Ensure recruitment activities remain compliant with employment legislation and company procedures. Assist with international recruitment activity, including liaising with external immigration specialists and supporting visa-related processes. Provide occasional HR administrative support as required. About You To be successful in this role, you will have: A minimum of 1 year's UK-based recruitment experience. Previous in-house, agency, or recruitment administration experience. Excellent communication and interpersonal skills. The confidence to engage with candidates, managers, educational providers, and external partners. Strong organisational skills with exceptional attention to detail. Experience using social media and online platforms for recruitment advertising. The ability to manage multiple priorities and work independently when required. A flexible and adaptable approach to work. A passion for delivering an outstanding candidate experience. What's on Offer? Salary of £30,000 - £36,000 depending on experience. Exposure to a broad range of recruitment projects, including volume and specialist hiring. Supportive working environment with opportunities for professional development and career progression. A varied role where no two days are the same.
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German Account Manager
Pencoed
German-Speaking Sales Account Manager Location: Pencoed, South Wales (Office-Based) Job Type: Full-Time, Permanent Salary: Competitive Base Salary + Uncapped Performance Incentives About the Role An exciting opportunity has arisen for a driven and commercially focused German-Speaking Sales Account Manager to join a growing business within the industrial manufacturing sector. This role is ideal for an ambitious sales professional who enjoys building relationships, generating new business, and delivering exceptional customer service in a fast-paced environment. You will be responsible for managing and developing customer accounts across German-speaking markets, identifying new opportunities, and driving revenue growth through proactive sales activity. Key Responsibilities Develop new business opportunities within the manufacturing and industrial sectors Build and maintain strong relationships with customers across Germany, Austria, and Switzerland Manage and grow existing customer accounts Respond quickly to customer enquiries and provide competitive quotations Convert enquiries into profitable sales opportunities Negotiate with suppliers to secure the best pricing and availability Manage the sales process from enquiry through to delivery Achieve and exceed individual sales targets Work closely with internal teams to ensure outstanding customer service About You Fluent in German and English, both written and spoken Proven experience in B2B sales, account management, or business development Strong commercial awareness and negotiation skills Highly motivated, target-driven, and proactive Excellent communication and relationship-building abilities Able to work effectively in a fast-paced sales environment Desirable Experience Experience selling industrial automation spare parts or related products Experience working with manufacturing, engineering, or industrial customers What's on Offer Competitive salary Uncapped performance-based incentives Company pension scheme Private medical insurance Life insurance Gym membership Sick pay Free on-site parking Casual dress environment Genuine career progression opportunities within a growing business Requirements Minimum 2 years' B2B sales experience Right to work in the United Kingdom Ability to travel daily to Pencoed, South Wales Apply Now If you're a motivated sales professional with German language skills and a passion for building customer relationships, we'd love to hear from you.
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HR Manager (People and Culture)
Swansea
HR Manager-People & Culture Yolk Recruitment is supporting a growing and highly regarded legal firm with the appointment of a People & Culture Manager to join their leadership team in Swansea. This is a rare opportunity to take ownership of the people function within a business and play a key role in shaping its future growth. Working closely with the CEO and Deputy CEO, you'll act as a trusted advisor on all people matters, helping to drive organisational change, support strategic decision-making and continue developing an already positive and collaborative culture. The successful candidate will lead a small HR team. A key part of the role will involve mentoring and developing the team, helping to broaden their HR knowledge and capability as the function evolves. What you will be doing in this role: Lead the People & Culture function across the business Manage and develop two direct reports, providing coaching, mentoring and ongoing support Partner with senior leadership to provide commercially focused HR advice Lead on complex employee relations matters and employment law issues Drive employee engagement, wellbeing and culture initiatives Oversee recruitment activity and talent attraction strategies Develop relationships with universities and external partners to support future talent pipelines Design and deliver management training on topics including absence management, disciplinary procedures and people management best practice Review and develop HR policies and procedures, supporting organisational change initiatives Support business growth projects, including TUPE transfers where required Attend and contribute to bi-weekly management meetings, advising on people-related matters Oversee payroll processes in partnership with an external provider Manage health and safety responsibilities, including fire safety compliance Build relationships across the wider legal community and represent the business at external events What experience will you need for the role: We're keen to speak with experienced HR professionals who can demonstrate: Previous experience in a senior HR Manager or People & Culture Manager role Strong generalist HR experience across the full employee lifecycle Significant employee relations and employment law expertise Experience influencing and advising senior stakeholders Experience leading organisational change and implementing new policies and processes A track record of coaching and developing HR team members Experience designing and delivering management training programmes Knowledge of payroll processes and employee benefits administration CIPD Level 7 qualification would be advantageous, although extensive relevant experience will also be considered Previous experience within a legal or professional services environment would be highly desirable What will you get in return? Salary of £40,000 - £45,000 with flexibility for the right candidate Clear progression pathway towards a future HR Director position Flexible working options as the business continues to develop its flexibility offering Enhanced company sick pay scheme Enhanced maternity and paternity pay Life assurance Private medical cover with the option to add family members 4% matched pension contribution Health cash plan including discounts and cashback on a range of wellbeing services Employee Assistance Programme Free financial wellbeing checks Cycle to Work scheme Dedicated wellbeing day Employee-led wellbeing groups Access to selected local sporting events for you and your family Why Apply? The biggest attraction of this opportunity is the culture. The business has built a genuinely collaborative and supportive environment with a strong open-door approach and minimal hierarchy. Decisions are made collectively, senior leaders are approachable, and people are trusted to make a meaningful contribution. If you're looking for a role where you'll have genuine influence, direct access to senior leadership and the opportunity to shape the future of a growing business, we'd love to hear from you.
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Internal Sales Account Manager
Cardiff
Internal Sales Executive Cardiff Competitive Salary + Uncapped Bonus Potential | Full-Time | Office Based Are you an ambitious sales professional looking to develop your career within a specialist technical industry? We're recruiting for an Internal Sales Executive to join a successful and growing business operating within a technical sector supporting the engineering and manufacturing industry. This is an opportunity to become part of an established organisation with a strong reputation for technical expertise, customer service and long-term client relationships. You'll be joining a collaborative team environment where hard work is recognised, training is provided and genuine progression opportunities are available for those looking to build a long-term career. This is what you'll be doing As an Internal Sales Executive, you'll be responsible for managing customer relationships, supporting sales growth and identifying new business opportunities across a diverse customer base. Managing and developing existing customer accounts, ensuring customers receive a high level of service while identifying opportunities to increase revenue and strengthen relationships. Preparing quotations, providing product support and delivering commercially competitive solutions that help customers meet their project requirements. Working closely with the external sales team to implement sales strategies, maximise opportunities within key accounts and support wider business growth objectives. Proactively generating new business through market research, lead generation and relationship-building activities, helping to expand the company's customer base. Collaborating with suppliers and internal stakeholders to enhance product offerings, improve margins and ensure customers receive the best possible service and support. This is what you'll bring to the team As an Internal Sales Executive, you'll be a motivated and commercially aware individual who enjoys building relationships and delivering excellent customer experiences. Previous experience in a sales, account management or customer-facing commercial role. Strong communication skills with the confidence to engage with a variety of customers and stakeholders. A proactive approach to business development and identifying new opportunities. Good organisational skills with the ability to manage multiple priorities and maintain accurate records. An interest in technical products and solutions, with experience in HVAC, building services, distribution or a related sector considered advantageous. This is what you'll get in return This business is committed to investing in its people and providing an environment where employees can thrive and progress. Competitive basic salary. Attractive bonus scheme with strong earning potential. Ongoing training and professional development. Clear career progression opportunities within a growing business. Supportive team culture with regular team-building and social events. Customer entertainment opportunities and exposure to key industry relationships. The opportunity to work within a specialist sector with long-term career prospects. Apply now for more information.
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Recruitment Administrator- Part time
Barnstaple
Recruitment Administrator- Barnstaple (Part time role) Are you an organised and proactive Recruitment Administrator looking to join a growing family business where you can make a genuine impact? We're supporting a well-established and values-driven business in their search for a Recruitment Administrator to support recruitment activity across multiple sites. This is an excellent opportunity for someone with recruitment experience who enjoys building relationships, delivering a positive candidate journey and working in a fast-paced environment. Reporting to the HR Manager, you'll play a key role in attracting, engaging and onboarding talent across the business, while also providing occasional HR administrative support where required. What you'll be doing Supporting the end-to-end recruitment process across the group. Driving high-volume recruitment activity, particularly for factory-based vacancies. Supporting recruitment campaigns and selection activities. Coordinating onboarding activities and ensuring all new starter documentation is completed accurately. Arranging and coordinating interviews between candidates and hiring managers. Conducting site tours for prospective employees. Posting vacancies across job boards, social media channels and company platforms. Building relationships with recruitment agencies, colleges, apprenticeship providers and training organisations. Attending recruitment fairs and careers events Maintaining recruitment records, candidate databases and recruitment KPIs. Producing recruitment reports, including applicant-to-hire conversion metrics. What experience we're looking for A minimum of 1 year's recruitment experience is essential. Previous recruitment administration or HR administration experience would be advantageous. Excellent communication and interpersonal skills. Confident engaging with candidates, managers and external stakeholders. Strong organisational skills with excellent attention to detail. Comfortable managing multiple priorities and working to deadlines. Proficient in Microsoft Office and recruitment systems. Experience using social media and online platforms to attract candidates. Professional, approachable and able to handle confidential information appropriately. A full UK driving licence is essential. What will you get in return: Salary of £24,000 (Pro rata) Fully Office based Hours: Part Time: Monday to Friday, 4 hours per day or alternative hours considered Cycle to Work scheme. 28 days annual leave including bank holidays. Employee discount scheme. Company pension scheme. Free Employee Assistance Programme (EAP). Regular team-building activities. £1,000 employee referral scheme. If you're looking for a varied recruitment role where no two days are the same and you can play a key part in helping a growing business attract and retain great people, we'd love to hear from you.
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Sales Account Manager
Bridgend
Account Manager - Industrial Automation Key Information Points Location: Pencoed, South Wales Salary: From £30,000 per annum + Performance Bonus Full-Time, Permanent Office-Based with flexibility for the right candid Join a Growing Global Automation Business An exciting opportunity has arisen for an ambitious Account Manager to join a growing business operating within the industrial automation sector. Supplying critical automation spare parts to manufacturers worldwide, the company plays a vital role in helping customers minimise downtime and maintain production. This is an opportunity to join a fast-moving and commercially focused organisation that values customer service, teamwork, and results. If you enjoy building relationships, identifying opportunities, and working in a dynamic sales environment, this role offers genuine scope for development and success. This is what you'll be doing As an Account Manager, you'll be responsible for developing business opportunities, managing customer relationships, and delivering solutions that support manufacturers across a range of industries. Building and developing relationships with new and existing customers, identifying opportunities to grow revenue and strengthen long-term partnerships. Managing customer enquiries from initial contact through to quotation, negotiation, order placement, and delivery, ensuring an excellent customer experience throughout. Working closely with suppliers to source automation spare parts and secure competitive pricing, allowing you to provide effective solutions that meet customer requirements. Proactively generating new business within the manufacturing and industrial sectors, creating opportunities through outbound sales activity and relationship development. Collaborating with colleagues across the business to ensure orders are fulfilled efficiently and customers receive a responsive and professional service. This is what you'll bring to the team To succeed as an Account Manager, you'll be a motivated and commercially minded individual who enjoys building relationships and delivering results. Previous experience in a sales, account management, business development, or customer-facing commercial role. Strong communication and relationship-building skills, with the ability to engage confidently with customers and suppliers. A proactive approach to identifying opportunities and converting enquiries into successful outcomes. Good organisational skills and the ability to manage multiple priorities within a fast-paced environment. Experience within manufacturing, engineering, industrial automation, technical sales, or a similar sector would be beneficial but is not essential. This is what you'll get in return This is an excellent opportunity to join a growing business where your contribution will have a direct impact on success and where achievement is recognised and rewarded. Competitive salary from £30,000 per annum Performance-related bonus opportunities Company pension scheme Private medical insurance Life insurance Gym membership Sick pay Free on-site parking Casual dress environment Career progression opportunities within a growing organisation Interested? Apply now for more information.
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Clinical Project Manager
Blackwood
Clinical Project Manager Are you an experienced Clinical Project Manager looking for your next opportunity within the pharmaceutical and clinical trials sector? We're currently supporting a well-established organisation operating within clinical packaging and distribution services as they continue to grow their project management team. This is an excellent opportunity to join a fast-paced, collaborative environment where you'll work on global clinical trial projects and play a key role in delivering high-quality supply chain solutions to pharmaceutical and biotechnology clients. The business offers a supportive culture, strong career development opportunities and the chance to work across a varied portfolio of studies. This is what you'll be doing As a Clinical Project Manager, you'll be responsible for managing clinical trial packaging and distribution projects from initiation through to completion, acting as the main point of contact for clients and ensuring projects are delivered successfully. Managing multiple clinical supply projects simultaneously, ensuring timelines, budgets and quality expectations are consistently met. Acting as the key client contact throughout the project lifecycle, building strong working relationships and providing clear, professional communication. Coordinating cross-functional teams across packaging, labelling, logistics, inventory management and distribution activities to support successful project delivery. Monitoring project timelines, risks and dependencies, escalating issues where required and supporting timely resolution. Ensuring all project activities are completed in line with GMP/GDP requirements, SOPs and agreed client processes, while maintaining accurate project documentation and reporting. This is what you'll bring to the team The successful Clinical Project Manager will bring previous experience within a regulated pharmaceutical or clinical research environment, alongside strong organisational and stakeholder management skills. Previous experience within project management, ideally within pharmaceutical, clinical research, clinical supplies, packaging or distribution operations. Strong communication and client management skills, with the ability to build effective relationships across internal teams and external stakeholders. Ability to manage multiple priorities and competing deadlines while maintaining strong attention to detail. Experience working within regulated environments with an understanding of quality and compliance requirements. Good working knowledge of Microsoft Office SAP or ERP systems considered beneficial. This is what you'll get in return This opportunity offers the chance to join a growing and supportive organisation within the clinical trials sector, with strong long-term career prospects and exposure to a varied project portfolio. Competitive salary package Hybrid and flexible working options Career development and progression opportunities Supportive and collaborative working environment Opportunity to work on international clinical trial projects Competitive benefits
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Senior Administrator
Broughton
Senior Administrator - Inside IR35 - Up to £20.34 per hour - 12 Months - Broughton, Flintshire - ONSITE - SINGLE STAGE PROCESS - BPSS Yolk Recruitment are recruiting for a Senior Administrator to join the team on an initial 12 month contract in Broughton, Flintshire to work with Managersa cross the business. Responsibilities Organisation of manager’s diaries Email management Maintains shared drive structure and system housekeeping activities Arrange & Support all travel & Hotel bookings requirements Smooth liaison with partners / customers / Outside organisations Phone & IT coverage (ISR Role) Preparation of all type written work and presentation material i.e., SQCDP weekly reviews / monthly reviews Arranging management team events e.g., meetings / away days / dinners / social events Maintain up to date document management & filing system Responsible for delivery of identified admin projects i.e., route maps, team KPI’s etc Management team Diary coordination and management Co-ordinate Go, Look, See AuditsSupport Business in the Community initiatives, including social & Airbus Foundation activitiesSupports Order raising & Goods Receipt activities to meet program spend requirements Skill Set IT Literate Communication skills and the ability to liaise with key stakeholders in the business Able to prioritise a busy workload with excellent organisational skills A high level of discretion and diplomacy Ability to organise your own workload and attention to detail is also essential Self-motivated
Office Support & HR Salary Survey
Testimonials
Here's what some clients and candidates have had to say
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Charlotte Singleton is a great recruiter. She was calm and methodological in her approach, always giving timely feedback as to any developing events. I was always very aware of the state of play, never being left to guess. Charlotte's disposition is one of calmness and professionalism, even in the face of my annoying questions and constant pushbacks. I felt this transparent approach was extremely valuable for me.
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Very highly recommend Yolk for their excellent service. I am thrilled with our new hire. Yolk were very patient, listened to my wants and ideas, and gave great advice. We would not hesitate to use Yolk Recruitment for any future hiring needs. Well done Yolk Team!
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The Royal Mint has worked closely with Yolk Recruitment since 2009.They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they represent. Should I need advice or guidance on a particular role, I know I can trust the team at Yolk to provide me with an unbiased, professional and honest consultation which I value.
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We have worked with Yolk for a couple of years and have always found that they take the time to understand your needs as a company. We have a different way of recruiting and the team are very accommodating and helpful, while other agencies refused to work the way we wanted. Since working with Yolk, we have had less staff turn over than when we have used other agencies. They do a great job and I have recommended people looking for jobs to use t...
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We have used Yolk to fulfil a number of vacancies across our 2nd Charge business. The calibre of applicant delivered has always been as specified and we have had a great degree of success throughout our relationship. I would have no hesitation in recommending Yolk as a provider of Recruitment Services.
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We have been using Yolk for two years for both temporary & permanent recruitment and have had great success with team. Every time we need to go to market the consultants always take the time to fully understand the role and the requirements I have for the person I am looking for. The level of attention we receive regardless of the role(s) is fantastic and always put me at ease that we will have a successful period of recruitment.
Key Office & HR Team Contacts
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Lauren Cubitt
Senior Principal Consultant | Office Support
Lauren possesses extensive knowledge of the Commercial and Office Support space across the South Wales market.
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David Jenkins
Sales Director
David identifies opportunities for Yolk to partner with clients who are undergoing growth, discovering how we can take them to the next level.
Office & HR Case Studies
Here are some case studies that demonstrate our expertise in the area of Office Support & HR recruitment
What We've Been Up To
Find out about our HR Insights event
Yolk Recruitment's informative events with Anna Denton-Jones of Refreshing Law Ltd are a fountain of knowledge for HR teams, managers, associates, business owners, and hiring managers. Keep an eye on our events for upcoming HR Insights sessions throughout the year.
Request your Talent Report
Yolk Recruitment’s bespoke Office Support Talent Report gives you a data-led view of what’s really happening in your industry, from the most in-demand roles to salary benchmarks and market trends that matter.
How the Office Support Market is Evolving in 2025
The UK Office Support market is experiencing a dynamic shift in 2025, influenced by technological advancements and evolving workplace structures. Yolk's Office Support recruitment team dive into the hiring trends shaping 2025/26, outlining what employers should be looking for when making their next hire.
Get in touch with our Office Support & HR team by clicking below:
Contact Office Support & HR