Customer Service and Sales Advisor

Customer Service and Sales Advisor

Yolk Recruitment is proud to support the recruitment campaign for a dynamic and innovative company, known for its high-quality products in the manufacturing sector. With recent growth across the UK and into Europe, they offer a rare opportunity to join a business that's truly going from strength to strength.

We're now looking for an Customer Service and Sales Advisor to join the Ammanford office and play a key role in developing customer relationships and driving business growth.

If you've worked in customer service have experience of upselling, cross selling, objection handling or any other sales experience such as account management and want to build a career in a growing business, we'd love to hear from you.

What you'll be doing

• Processing orders and following up on quotes, turning them into confirmed sales
• Working closely with Regional Sales Managers to support and grow accounts
• Building and maintaining relationships with trade customers
• Re-engaging with lapsed or previous customers, promoting the value and quality of our products
• Supporting exhibitions, product launches, and customer site visits
• Keeping accurate records of quotes and enquiries for reporting and analysis

What we're looking for

• Previous experience in sales or customer service environment
• A confident communicator who enjoys building relationships
• Someone proactive who's happy to follow up leads and reach out to new customers
• Organised and able to manage quotes, orders, and enquiries effectively
• An interest in learning about products and adding value to customers, not just selling on price

What's in it for you

• Salary of £26,651 with Bonus scheme paid monthly
• Monday- Friday working hours
• Fully on site role
• 24 days Holidays plus bank holidays
• Pension scheme
• Employee benefits platform with shopping discounts and cashback
• Christmas shutdown
• Easy location, with lots of available parking.