Public Sector & Not-for-Profit
Introduction
Yolk partners with Public Sector and Not-for-Profit organisations across the UK to fulfil their recruitment needs and achieve their D&I objectives.
Innovation in the sector over recent years enables this experienced team to partner effectively with organisations across the UK to deliver a streamlined and compliant recruitment solution for temporary, fixed term, contract, and permanent hires.
We offer free advertising and support for volunteer positions as well as pro bono work for NED positions within the sector.
Yolk is a trusted supplier to the civil service which is evidenced by our appointment to Crown Commercial Service (CCS) frameworks.
We recruit roles including Office Support, Customer Service, Communications, Legal, Compliance, Human Resources, Governance, Operations, Facilities, Digital & Technology, Finance & Accountancy and other specialist roles at all levels.
Sectors We Partner With:
Central and local government
Education
Housing
NHS
Emergency Services
Health & Social Care
Charities
Yolk is the proud recruitment partner to the Centre for Digital Public Services (CDPS). If you are a public sector organisation in Wales wanting to know how you can access the enabled contract, or to find out more about what you can expect form Yolk please click below.
Yolk's Social Housing division
Yolk Recruitment has operated in the Social Housing sector for 15 years. We are mindful of the pressing challenges, such as the chronic undersupply of social housing, the impact of austerity measures, and the evolving policy landscape.
Understanding the Social Housing market is not just about bricks and mortar; it’s about people, communities, and the fabric of our society.
At Yolk Social Housing, we have a deep understanding of the unique needs and challenges faced by social housing organisations. Our expertise allows us to connect you with the skilled professionals that share your values in order to drive positive change and innovation across the sector.
LUSH Cymru (Ladies Unite in Social Housing) is a brand-new networking group for professional women who share a passion for delivering and managing affordable housing in Wales.
“I’m extremely proud to be leading the Public Sector & Not for Profit team at Yolk and supporting our clients to deliver their vital services. We have a highly experienced team of delivery consultants who recruit the length and breadth of the UK and understand the constraints of many of our client’s processes.
We work in partnership with organisations to introduce high calibre candidates and to deliver a first-class, value added service. Despite nearly 40 years in the industry, we continue to evolve as we strive to offer the Public Sector and Not for Profit sector, the best in innovation, quality and value.”
As a trusted supplier to the civil service, following our appointment to the Crown Commercial Service (CCS) frameworks, we have dedicated platform to our civil service recruitment which is found here:
Get in touch with our Public Sector team by clicking below:
Latest jobs in Public Sector & Not-for-Profit
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People Policy and Relations Manager
Pontypridd
People Policy and Relations Manager Contract: Temporary - 12-month Maternity Leave Cover Hours: Full Time and Part Time Available Location: Pontypridd, with hybrid working opportunities Salary: £41,064 per annum (Pro rata) Overview We are working with a large higher-education provider in South Wales who are seeking an experienced and proactive People Policy and Relations Manager to support the development of a positive, inclusive, and resolution-focused workplace culture during a period of maternity leave cover. This role plays a key part in shaping and delivering effective employee relations strategies, ensuring that policies and procedures remain legally compliant, values-driven, and aligned with organisational ethos. Key Responsibilities Lead on the development, review, and implementation of people, policies and procedures that reflect best practice and employment legislation. Monitor upcoming legislative changes (new or amended legislation) and ensure the organisation remains fully and legally compliant. Manage a full spectrum of employee relations casework, including complex and sensitive matters, ensuring timely and fair resolution. Anticipated split is 60% Policy development and compliance; 40% Case Management Promote a proactive and preventative approach to employee relations, fostering open communication and early conflict resolution. Provide expert advice and guidance to managers and key stakeholders across the organisation. Support and develop a small team of Advisers, offering coaching, direction, and professional expertise. Build strong, collaborative relationships with internal stakeholders to enhance organisational culture and working practices. Evaluate and enhance ER practices using feedback, research and best practice to strengthen early resolution and support a respectful, equitable and inclusive work culture. Review post-investigation and disciplinary recommendations and work with People Business Partners to support consistent implementation across faculties and departments. What This Role Offers Impactful Work: A key opportunity to shape a respectful, supportive, and fair workplace environment. Professional Development: The chance to lead on organisation-wide initiatives and contribute to strategic policy development. Collaborative Culture: Work within an inclusive and values-driven People team committed to equitable practice. Staff Benefits: Competitive salary, generous annual leave, and a range of wellbeing-focused staff benefits. Role Requirements: Level 7 CIPD or equivalent senior qualification; or equivalent experience in a relevant HR management role. Significant experience in advising on complex and sensitive employee relations matters as a HR specialist Experience of providing advice to managers on Employee Relations matters (including change management and TUPE), with the ability to analyse and assess risk in advance of providing outcome focused solutions. Have excellent knowledge of legislative requirements, including case law and how to use that when giving advice and guidance For more information about the role, please contact Branwen Johns on 07458163873 and email a copy of your CV. We are ideally looking for someone who can start mid-late January for this position.
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Head of Data Systems and AI
London
Head of Data Systems and AI (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are supporting a very unique charity that empowers not-for-profits to care for some of the most vulnerable members of our society in some very novel ways. They are looking for a Head of Data Systems and AI to take operational management of the charities data systems, data team and AI enabled tools ensuring effective leadership, performance and development. What the Head of Data Systems and AI will be doing You will be responsible for managing a portfolio of data projects whilst line managing the data team - ensuring the data systems meet the needs of the wider organisation and select third parties. Lead the day-to-day performance, development and continuous improvement of the data and AI systems Translate the organisational strategies into clear roadmaps and delivery plans Ensure systems are well designed, well-integrated and user-centred Establish and maintain robust information governance frameworks Lead the development of analytics, reporting and data visualisation capabilities that support operational decision-making What the successful Head of Data Systems and AI will bring to the team You will be an experienced in the operational delivery of data systems and analytics with proven experience managing complex workloads. Strong expertise of information governance, data protection and security Excellent understanding of AI (generative, agentic etc) and how they can be applied to the charity sector to enhance delivery of services Strong ability to gather requirements and translate them into system designs Ability to communicate with stakeholders from C-Suite to Junior staff Working knowledge and experience with the Salesforce platform Here's What You'll Get in Return Salary of up to £67,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Data Systems and AI opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Head of In-Form Customer Success
London
Head of Customer Success (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for a Head of Customer Success with a focus on Salesforce SaaS clients in the £1m-£10m ARR range. You will have experience maximising customer satisfaction and retention in a SaaS or technology services environment. What the Head of Customer Success will be doing You will be responsible for leading the customer success function in both strategy and delivery -with a focus on lifetime value and customer satisfaction; combining operational leadership, commercial accountability and strategic development. Define and implement a scalable customer success model using current product maturity and customer base Lead and Develop the Customer Success Team Ensure structured onboarding, adoption, renewal and extension process to support sustainable growth Understand and amplify the voice of the customer through formal and informal feedback What the successful Head of Customer Success will bring to the team You will be an experienced leader within Customer Success for a SaaS or technology services organisation - with examples of work in the £1m-£10m range. Experience of revenue retention in a subscription model Track record of reducing churn and increasing lifetime customer value Ability to effectively engage stakeholders from C-Suite down to Junior Staff Experience managing mid sized customer portfolios in a SaaS or Tech services environment Here's What You'll Get in Return Salary of up to £67,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Head of Customer Success opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Head of Saleforce Consultancy
London
Head of Consultancy (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for a Head of Consultancy to lead the strategy, growth and delivery of the organisation's consultancy practice. They are looking for someone who has experience delivering Salesforce SaaS solutions and developing consultancy strategy within purpose led organisations. What the Head of Consultancy (Salesforce SaaS) will be doing You will be responsible for crafting and implementing a consultancy strategy that aligns with organisational goal - with a focus on scaling the consultancy arm of the business. Define, scope and scale the Salesforce Consultancy arm of the business Providing Technical Oversight to ensure high quality implementations of Salesforce Systems Lead, develop and retain a Team of Salesforce consultants Manage strategic partnerships with 3rd party vendors, customers and Salesforce Regular reporting to the C-Suite What the successful Head of Consultancy (Salesforce SaaS) will bring to the team You will be an experience leader in delivering Salesforce SaaS solutions, who can lead and develop a consultancy team, and work with key stakeholders internally and externally. Experience in a leadership role in a Salesforce consultancy or similar organisation Proven ability to generate comprehensive business strategy for consultancy services Demonstrated success building and developing teams Clear ability to communicate effectively with people from Senior Leaders to Junior members of staff Ability to own targets and reporting performance to Senior Leadership Teams Here's What You'll Get in Return Salary of up to £67,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Head of Consultancy opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Senior Automation Tester
Newport
Role: Senior Automation Tester Location: Newport (Hybrid) Salary: Up to £53k 28.9% Pension The Opportunity Yolk Recruitment are excited to be working with an innovation-driven civil service organisation as they journey through an incredible digital transformation whilst prioritising forward thinking and excellent digital practices. Alongside this, they pride themselves on being a Stonewall Diversity Champion, which means they are part of Britain's leading best-practice employers' forum for sexual orientation and gender identity equality, diversity and inclusion. We are now looking for a Senior Automation Tester to design, build and maintain automated testing solutions that support continuous delivery. You will work closely with developers, product teams and other specialists to ensure high-quality, user-focused digital services. Key Responsibilities Design, implement and maintain automated UI and API test suites. Collaborate with developers to ensure appropriate unit and integration test coverage. Contribute to the design, coding, testing and documentation of scalable, reusable solutions. Identify, manage and report defects, risks and issues. Build automated test solutions from scratch aligned with agreed standards and principles. Develop and use toolkits and APIs to support integration, performance, security and scalability. Essential Experience Proven track record delivering technical solutions within large projects. Hands-on experience testing both front-end and back-end web services. Skilled in automation tools (e.g. MS Visual Studio with C#, Selenium, SpecFlow, MSTest, RestSharp, JavaScript). Experience with non-functional test tools (e.g. JMeter, Azure Load Test). Knowledge of cloud technologies (Azure), Azure DevOps, GitHub and SQL. Familiarity with Agile delivery models and test documentation (strategies, approaches). Understanding of software architecture and design patterns. Think this one's for you If you think this Senior Automation Tester opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Activist Learning and Development Officer
West Midlands
Activist Learning and Development Officer X2 Location: East and West Midlands (Hybrid) Salary: £27.88 per hour Hours: 35hrs per week Contract: 3 months Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with a trade union with a membership of over half a million nurses, midwives, nursing support workers and students, to appoint x2 Activist Learning and Development Officer on a temporary basis. What you'll be doing The successful Activist Learning and Development Officer will oversee: Actively contribute to and comply with the governance and quality assurance processes of the Activism Academy Develop collaborative working relationships with colleagues across the organisation in relation to the work of the Activism Academy Contribute to the effective promotion and administration of learning and development programmes and products to embed the organising model set out in the organisations 5-year plan. Contribute to the collection of learner data that allows for effective administration and evaluation of learning and learning programme Ensure delivery of L&D programmes and products so that they meet our standards for quality, learner experience and equality and accessibility. Take individual and collective responsibility for professional and personal development of self and colleagues Contribute to the work of colleagues in ensuring the development and evolution of the L&D programmes so that they meet the changing needs of organisations activists and active members. Utilise knowledge and ability in facilitation and the promotion of learning and development to: Contribute to the identification of learning and development needs Deliver learning and development programmes that build worker agency through the delivery of workplace organising skills that place the organisations workplace rep as a collaborative leader. Enable and support others in recruiting, supporting, developing and retaining organisations activists Work collaboratively with colleagues and established activists to enable activists to be effective in their role Participate in the creation of an active learning and development culture across the organisation Play an active role in enabling the organisations activists to be involved in campaigns/ influencing and media work to amplify the voice of the profession Enable activists to translate their learning into their roles through, for example, supporting RCN officers to provide learning support Keep abreast of current and future trends in employment relations, trade union activity, best practice in governance, policy development, policy influence, nursing and health and social case provision in order to inform the plans of the Activist Learning and Development Team Essential Requirements The successful Activist Learning and Development Officer will need: Knowledge of a variety of delivery techniques and styles to address the needs of individual learners Experience of delivering learning and development events online and in person. Experience of engagement with activists within social change organisations. Ability to travel across the country when required. The Activist Learning and Development Officer vacancy will closed on the 9th of March at 3pm. To apply please email Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Property Surveyor
Milford Haven
The Opportunity Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be recruiting for ateb to appoint a highly skilled Property Surveyor to join their Customer Directorate, reporting to the Maintenance and Voids Manager. The Role This is a key technical role responsible for ensuring ateb homes are safe, compliant and maintained to the highest standards. Your primary focus will be: Conducting property inspections, including full Housing Health and Safety Rating System (HHSRS) assessments and detailed condition surveys Responding to cases where a Contract Holder or household member may be at significant risk due to property condition Making properties safe at the point of inspection, or coordinating immediate risk mitigation Specifying remedial works required to address identified hazards Producing clear written summary plans for Contract Holders outlining: The hazard identified, whether it presents imminent harm, actions taken to make safe, works required and expected start and completion times Liaising with colleagues regarding non-property findings, including supporting decants where required Overseeing works delivered by Contractors and ateb Maintenance Services (AMS) Post-inspecting completed works to ensure quality and compliance You will also contribute to compliance, assurance, health & safety and value for money across the organisation. About You We're looking for someone who combines strong technical knowledge with a genuine customer-first mindset. You will have: Extensive experience in construction technology and property condition surveying Proven experience undertaking Welsh Housing Quality Standard (WHQS) and HHSRS assessments A property or construction qualification at HNC/HND level or above (essential) Direct or transferable experience aligned to maintenance, compliance and risk management Membership of a professional body such as CIOB or RICS (or willingness to work towards) Full UK driving licence and access to a vehicle (essential car user) Benefits 30 days annual leave + 3 discretionary days Essential car user allowance of £1,598 + mileage at HMRC rate 37-hour week with flexible working arrangements Out-of-hours escalation rota participation SHPS Defined Contribution Pension (matched contributions) Simply Health Scheme (contributory) One professional subscription paid per year Learning & development support Wellbeing programme Milford Haven office base with flexible/agile working To Apply: For a confidential discussion and to access the full job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV ensuring you've demonstrated how your skills and experience relate to the role. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Senior Salesforce Consultant
London
Senior Salesforce CRM Consultant- £58,000 (London) £53,500 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for an experienced Senior Salesforce CRM Administrator, who has experience upskilling more junior members of the team and working with clients to gather requirements for Salesforce customisations. What the Senior Salesforce CRM Consultant will be doing You will be providing second and third line technical support to the CRM users, while keeping up to date with Salesforce developments. Scope projects and assist with other pre-sales activities Work with customers to gather requirements, analyse business processes and facilitate workshops and planning meetings Provide technical support and assistance to users, ensuring that service agreement support targets are achieved. Support, develop and potentially line manage Consultants and Associates, What the successful Senior Salesforce CRM Consultant will bring to the team You will be an experienced Senior Salesforce CRM Administrator who holds the ADM201 certification, and is comfortable working with internal and external stakeholders. In-depth knowledge of Salesforce system administration and product range Strong business and system analysis skill set with high level skills and experience in the delivery of IT systems At least three years administering and designing Salesforce CRM systems Experience of business analysis in the voluntary or public sector including running workshops for staff at all levels to identify business requirements Here's What You'll Get in Return Salary of up to £58,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Senior Salesforce CRM Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Area Planner
Exeter
Role: Area Planner Location: Exeter (Hybrid) Pay: £13.42 per hour Duration: 3 months with potential to go permanent IMMEDIATE START The role Proud to be partnered with a multi-award winning Housing Association who is now looking for an Area Planner this is a temporary role but there is scope for it to go permanent for the right candidate, the role will ensure housing is maintained and the residents are comfortable within their accommodation as well as organising service personnel to attend the properties in an efficient manner. Key Responsibilities To liaise with tenants to arrange appointments for service staff to attend the property and carry out essential work To liaise with maintenance staff to book in appointments to attend properties at an appropriate time for all parties To update systems when appropriate to ensure a smooth process. What you will brin to the role: Good communication skills A scheduling background Ability to prioritise Good IT skills. What you will get in return: £13.42 per hour Hybrid working environment Potential for the role to go permanent If you are immediately available and based in Exeter it would be an ideal role if you are familiar with arranging appointments and dealing with a variety of parties, please indicate your interest or e-mail> Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work
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In-Form Consultant
London
Salesforce CRM Consultant- £38,500 (London) £34,500 (Non-London) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people and other organisations. They are looking for an experienced Salesforce CRM Administrator, who has the Salesforce ADM201 certification and good excel skills. What the Salesforce CRM Consultant will be doing You will be providing first and second line technical support to the CRM users, while keeping up to date with Salesforce developments. First and Second Line Technical Support Project work surrounding the Salesforce CRM Assist in the day to day running of the CRM Maintain an up to date knowledge base of Salesforce advances What the successful Salesforce CRM Consultant will bring to the team You will be an experienced Salesforce CRM Administrator who holds the ADM201 certification, and is comfortable using the MS Office suite. 1 year experience working with Salesforce Systems ADM201 Certification Competent Excel skills Ability to analyse customer needs and business requirements Here's What You'll Get in Return Salary of up to £38,500 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Salesforce CRM Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Principal Business Analyst
Oldham
Role: Principal Business Analyst Location: Oldham (Hybrid) Salary: £78,000 The role Proud to be partnered with a multi-award winning Housing Association who is now looking got a Principal BA to to lead and continuously develop the Business Analysis function, ensuring high-quality, consistent and user-focused analysis that supports organisational priorities and service improvement. The role will foster strong collaboration across operational, digital and corporate teams to enable effective, evidence-based decision making and successful delivery of change initiatives. Key Responsibilities Provide strategic leadership to the Business Analysis function, embedding best practice in requirements management, service design and process improvement. Work collaboratively with service leads, digital teams and stakeholders to understand business needs and translate them into clear, deliverable requirements. Lead early-stage scoping, options appraisal and development of business cases to inform investment decisions and ensure value for money. Develop and maintain enterprise-wide process architecture and documentation standards to support transparency, consistency and continuous improvement. Champion structured approaches to change, ensuring alignment with organisational strategy and transformation priorities. Provide professional leadership, coaching and quality assurance to Business Analysts across the portfolio. Promote a culture of learning, continuous improvement and knowledge sharing. Ensure effective resource planning and stewardship of public funds. Stay informed of evolving best practice in business analysis, digital delivery and public service transformation. Key Outcomes Clearly defined, evidence-based requirements aligned to organisational objectives. Improved and standardised processes that enhance service delivery and user experience. Strong governance and assurance across change initiatives. A high-performing, collaborative Business Analysis function that supports organisational transformation. Essential: Significant experience in a senior Business Analysis leadership role. Proven ability to shape and deliver complex change programmes within structured governance environments. Strong experience in business case development, options appraisal and benefits realisation. Experience working across multidisciplinary teams in Agile and/or traditional delivery models. Excellent stakeholder engagement, facilitation and influencing skills. Strong analytical, written and presentation skills. Degree-level education (or equivalent experience) and relevant professional Business Analysis qualification. Desirable: Experience within public sector or regulated environments. Experience supporting digital transformation or cloud adoption initiatives. Accreditation in process improvement methodologies (e.g. Lean) or enterprise architecture frameworks. Leadership & Accountability Accountable for the effective delivery and continuous development of the Business Analysis function. Responsible for medium-term planning, performance management and professional standards within the discipline. Operates with a high degree of autonomy within agreed strategic direction. Builds effective internal and external partnerships to support organisational priorities. Think this one's for you? If you think this Principal Business Analyst role is for you then apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work
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Data and CRM Planner
London
Data and CRM Planner - £40,000 - Hybrid (London, Durham, Lytham or Glasgow) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with a really interesting Civil Service organisation that works to support everyone with managing their money - with a national reach. They are looking for an experienced Data and CRM Planner who has experience leading a team of data or CRM specialists to provide insight and direction to the wider organisation. What the Data and CRM Planner will be doing You will be responsible for providing statistical analysis and insights to stakeholders across the business - predominantly supporting marketing and research projects. Define and deliver complex campaign data selections making the most appropriate use of personalisation Review existing manual selections to understand and overcome where possibles the barriers to automation Provide stakeholders with the confidence in the data selection process and the validity of the data against the campaign rationale and content Play a crucial role in helping to test and supporting approval process for all new data feeds and helping share this knowledge and associated use cases within the wider team What the successful Data and CRM Planner will bring to the team You will be an experienced data programmer with strong core coding ability; data warehouse and ETL experience. Experienced in transforming data into clear, compelling insights for both technical and non-technical audiences. Working knowledge of R and/or Python with the ability to apply coding skills to data preparation, analysis and automation Knowledge of data visualisation tools, with experience creating clear, insightful visualisations and dashboards Knowledge of web and app traffic optimisation tools Here's What You'll Get in Return Salary of up to £40,000 Pension scheme up to 27.9% 9 day fortnight scheme Generous parental leave options 25 days annual leave Very Flexible Working arrangements Hybrid working options Think this one's for you If you think this Data and CRM Planner opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Data Analyst
Carmarthenshire
Role: Data Analyst Location: West Wales Salary: £42,068 We are proud to be partnered with a well-established public sector organisation who is looking to add a Data Analyst to the team to work through some exciting projects. This is an exciting opportunity to apply your expertise to projects that drive meaningful social and environmental impact! Key Responsibilities Produce clear, accurate reporting and insights using internal and external data sources. Develop, maintain, and promote Power BI dashboards to support data-driven decision-making across the organisation. Manage and maintain core performance measures, ensuring KPIs are accurate, timely, and published in line with internal deadlines. Champion data quality, integrity, and validation standards across all reporting. Work collaboratively with teams to understand business needs and deliver effective analysis and business intelligence. Own the end-to-end data process, including collection, cleansing, validation, analysis, and presentation of data for internal and external stakeholders. Complete required statutory and regulatory data returns. Support Subject Access Requests by gathering relevant data and producing compliant documentation. Identify opportunities to automate reporting and improve efficiency. Think this one's for you? If you think this Data Analyst role is for you then apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Head of Digital Design
Newport
Head of Digital Design - up to £77,000 - Hybrid (Two Days a Week in Newport) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a unique Civil Service Organisation who are currently undergoing a very interesting and complex digital transformation. We are supporting them to recruit a Head of Digital Design who has had experience managing User Centered Design professionals e.g. Service Designers, Interaction Designers, UX Designers. You will be leading a Team of 8 and their reports, taking charge of the Design Strategy for a core business service. What the Head of Digital Design will be doing You will be managing a team who will be working on a variety of projects related to a business critical system within the business with a focus on accessibility and Gov Digital Design Standards. Direct line management of a team of User Centered Design Professionals, and matrix management of delivery teams. Ensure a clear direction and strategy for the UCD design community, ensuring it aligns with the DDaT strategy, and champions awareness of UCD across the organisation. Manage the design service, ensuring efficient allocation of resources and effective management of stakeholders Ensure design work meets accessibility and Gov Digital design standards. What the successful Head of Digital Design will bring to the team You will have proven experience as a leader in User Centered Design, championing its adoption across organisations, coaching and mentoring junior colleagues with a wealth of hands on experience. You will have experience mentoring junior designers across a wide range of design disciplines - with experience having led teams of designers You will have hands on experience delivering User Centred Design projects demonstrating an extensive experience of UCD methodologies. Experience working in large transformational pieces of work. Experience working to and implementing accessible design standards. Here's What You'll Get in Return Salary up to £77,000 Dedicated investment into your professional development, through courses and other training opportunities Pension scheme - 28.9% employer contribution Work your 37.5 hours on any schedule between 5am and 10pm Accrued Flexi-Time - If you work 37.5 hours in 4 days, you can have the fifth day off Unlimited access to Pluralsight learning videos 25 Days annual leave PLUS Bank Holidays (Increasing to 30 days) Think this one's for you If you think this Head of Digital Design opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Applications Manager
Cardiff
Role: Applications Manager Location: Gwent Salary: £52,000 We are proud to be working with a multi-award winning housing association who prides themselves on the relationship they have and maintain with their tenants. The Role You will work closely with Infrastructure and IT Support teams to ensure applications are secure, stable, and continuously improved, managing incidents, upgrades, fixes, and enhancements. The role also supports business change by partnering with senior stakeholders to translate organisational needs into effective technical solutions. Who we are looking for: You will be a confident and collaborative leader with strong communication and organisational skills. You'll be highly analytical, detail-oriented, and customer-focused, with the ability to manage multiple priorities and drive improvement. You'll demonstrate integrity, adaptability, and a proactive, solutions-focused mindset, with flexibility to meet business needs. Welsh language skills are desirable. Skills, Experience and Qualifications Significant experience developing and improving housing management systems Experience with dynamic resource scheduling systems Strong background in business process improvement Experience with data governance, data warehousing, and GDPR compliance Proven experience leading high-performing teams Think this one's for you? If you think this role Applications Manager is for you then apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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Building Surveyor - Condition Surveys
Devon
Building Surveyor (Condition Surveys) Salary: Up to £43,283.37 per annum Location: Devon (Hybrid/flexible working available) Job Type: Full Time Mon-Fri We are working with a property consultancy based in the South West who deliver services to a range of public and private sector clients. They are looking to recruit an experienced Building Surveyor to carry out condition surveys on public sector properties across the region. The team is dedicated to providing professional services across a range of property management disciplines including building surveying, mechanical and electrical engineering, project management, and estate management. The role is based in Devon and offers agile and flexible working arrangements, allowing staff to work from home on some days and manage their own working patterns. The role will also involve a significant amount of site-based survey work, primarily throughout Devon. The Role Conduct detailed condition surveys on a wide range of public sector buildings to assess building fabric and structural integrity. Inspect and record the condition of building elements, identifying defects, maintenance requirements, and areas of potential risk. Carry out asbestos compliance checks, inspecting the condition of known Asbestos Containing Materials (ACMs) listed on existing registers, ensuring compliance with safety and management protocols. Prepare comprehensive survey reports, including photographic evidence, condition ratings, and recommendations for repair, maintenance, or improvement. Assist in the preparation of Planned Preventative Maintenance (PPM) programmes, helping clients prioritise and budget for future works. Produce schedules of condition for use in leases or acquisition/disposal of properties. Support the preparation of dilapidation assessments and technical due diligence reports for clients. Liaise with clients, property managers, and stakeholders to clarify survey requirements, report findings, and provide professional advice. Ensure all survey data is accurately recorded in asset management systems and databases. Maintain up-to-date knowledge of relevant legislation, Building Regulations, Health & Safety, and RICS guidance (including Building Surveys and Technical Due Diligence of Commercial Property). Plan and manage your own workload, scheduling site visits efficiently across Devon and ensuring timely completion of survey projects. Job Requirements: A degree in a building surveying-related subject (HNC/HND) Willingness to progress toward Chartered Membership of the Royal Institution of Chartered Surveyors (not essential) At least 3 years of experience in building fabric condition surveying of commercial buildings. Strong knowledge of Building Regulations, Health & Safety, and relevant construction and surveying legislation. A P402 asbestos qualification (non essential) Excellent stakeholder management and communication skills, with the ability to engage effectively with internal and external partners. The ability to work independently or collaboratively within a multidisciplinary team. Benefits include: Salary up to £43,283.37 per annum (DOE) 25 days annual leave, plus 8 bank holidays Company pension and sickness scheme Funded professional fees along with continuous professional development and career progression opportunities Hybrid working arrangements Access to company discounts and benefits RICS Professional Qualification Support Package For further information about this opportunity, please contact Branwen Johns on 07458163873 and email a copy of your CV
Testimonials
Here's what some clients and candidates have had to say
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When I first spoke to Yolk they explained in full the job even though it wasn’t something I was originally looking for and off the back of this made me think this was something that had potential! After putting me forward for the job, Yolk have been nothing but supportive and very professional. I always feel like they are there to help and support and any queries that I have they've got answers for me.
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Having previously run our own direct recruitment campaign without finding the right person for our Communications & Campaigns Manager vacancy, I engaged with Yolk via the Crown Commercial Service framework for Permanent Recruitment Services. The Yolk team were responsive, helpful and able to provide us with a really strong shortlist to interview against a tight deadline, meaning we found a great member of staff without a lot of fuss. I wou...
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After a 15-year military career, followed by more than 20 in the police, the thought of venturing outside of these environments was one that filled me with dread. I’d never needed a CV and selection procedures were not the same in my world as they were in the outside world – I feared I would be type cast and for that reason it was easy to stay with what I knew. That was until I took a call from the Public Sector & Not-for-Profit team of ...
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Thanks so much for all your help and support in finding me a new role. You were so kind and encouraging and for that I am very grateful. I look forward to starting at the Royal Mint! Thanks again for finding me this role.
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Yolk and Careers Wales have had a successful working partnership for many years and the reason we go back to them time and time again is that they consistently provide us with excellent service levels and fantastic talent. The Public Sector team at Yolk always take time at the outset of each recruitment campaign to understand the role, team and culture fit and have successfully filled commercial roles as diverse as PA, Marketing Coordin...
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The Royal Mint has worked closely with Yolk Recruitment since 2009 to support us with permanent, interim and occasional temporary recruitment across a diverse range of roles including IT; Project Management; Marketing, Engineering and Finance. They have proved very effective in their methods and I have been particularly impressed with the level of customer service they provide not only The Royal Mint but also the candidates that they re...
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Yolk's Public Sector team first contacted me about the possibility of a new role and I was dubious at first given my experiences with others previously but I experienced only positives from Yolk. They kept in touch throughout the process, and continued to keep in touch afterwards to make sure I had everything I needed. Thank you for your efforts and hard work!
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I have to compliment Yolk Recruitment who stand head and shoulders above their competition in terms of candidate experience. I was recommended Yolk via a friend and from the first introduction I was treated professionally. The team took the time to really understand my background, skill-set and motivation. They asked to meet with me to discuss potential opportunities and to best match me to suitable roles. They discussed the role at Chw...
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I had a great experience with Yolk. They interviewed me to get a good understanding of my background and experience and advised me of several roles that were a good match for my skills. When I applied for my current role the process was very smooth, Yolk were always very responsive, professional and friendly and they guided me through the interview and offer process to reach a positive outcome.
Key Public Sector Team Contacts
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Emily Rex
Senior Consultant | Public Sector & Not-for-Profit
Emily makes recruitment as efficient and straightforward as possible, ensuring the right match for long-term success.
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Branwen Johns
Senior Consultant | Public Sector
Branwen brings six years of Social Housing recruitment experience, with extensive knowledge of the sector across the South West.
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Luke Cox
Principal Consultant | Digital, Data and Technology (DDaT)
Luke's expertise in Tech Recruitment within the Public Sector enables him to connect talent with opportunity across Digital, Data, and Tech (DDaT).
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Hannah Welfoot
Principal Consultant | Social Housing
Hannah started her recruitment career in 2006, building trusted working relationships with social housing professionals from operational to executive level.
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Jaydn Harding
Consultant | Digital, Data and Technology (DDaT)
Jaydn specialises in tech recruitment for Not-for-Profit organisations, matching project demands with candidates across IT specialisms.
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Richard Coombs
Senior Consultant | Temp Recruitment
Richard supports UK-wide clients with contingent labour solutions for temporary workforce throughout the Public and Not-for-Profit sectors.
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Nici Jones
Director | Public Sector & Not-for-profit
Nici heads up the Public Sector team, ensuring expectations are exceeded so we can continue to support our clients within the Civil Service and beyond.
Public Sector & NFP Case Studies
Here are some case studies that demonstrate our expertise in public sector & not-for-profit recruitment.
What We've Been Up To
Request your Talent Report
Yolk Recruitment’s bespoke Public Sector and Not-for-Profit Talent Report gives you a data-led view of what’s really happening in your industry, from the most in-demand roles to salary benchmarks and market trends that matter.
LUSH Cymru (Ladies Unite in Social Housing)
Yolk's Social Housing recruitment division has partnered with some of the top social housing organisations in Wales to offer LUSH Cymru, a networking event empowering women of all levels and disciplines in social housing to connect, share, and learn from their peers.
Opening Doors into Housing
Yolk's Principal Consultant for Social Housing, Hannah Welfoot, has been working closely with Get into Housing, offering two-hour employability workshops every quarter to help participants get into the industry.
Get in touch with our Public Sector team by clicking below:
Contact Public Sector Team