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1st Line Support Analyst

1st Line Support Analyst

  • Location

    Exeter

  • Sector:

    Technology & Digital

  • Job type:

    Permanent

  • Salary:

    £22500 per annum

  • Contact:

    Jack Brewster

  • Email:

    jack.brewster@yolkrecruitment.com

  • Contact phone:

    02922 671 375

  • Job ref:

    BH-29322

  • Published:

    about 1 month ago

  • Expiry date:

    2022-07-28

  • Start date:

    2022-06-27

  • Consultant:

    ConsultantDrop

Yolk recruitment are working with a national property intelligence and data management company who are looking to hire a passionate 1st Line IT Support Engineer. 
The role would see you join the growing IT team in a company that puts their staff at the forefront of what they do, you'll be given access to industry leading training and development programmes to aid a long and successful career in IT. 

What you'll be doing:
  • Working a mix of 1st line and the occasional 2nd line support issues 
  • Developing essential IT skills
  • Contribute to the company wide knowledge base 
  • Ensuring the availability of key applications and systems at all times 

What you'll need: 
  • A-Level or Equivalent
  • A logical and analytical way of thinking and problem solving 
  • An ability to actively listen and understand user requirements 
  • Customer service experience 

What you'll get in return: 
  • 25 days holiday plus an optional 5 extra unpaid days holiday 
  • Flexible working 
  • Core focus on training and development 
  • Internal coaching and mentoring system throughout your time within the role
  • Free on site parking 

If this role sounds interesting to you, feel free to send an email with a copy of your CV to jack.brewster@yolkrecruitment.com and I will arrange a call with you to further discuss this opportunity.