Account Manager

Account Manager - Manufacturing

Key Information Points

• Location: Blackwood
• Salary: 35k + bonus
• Working pattern: flexible working available
• Sector: Electronic Manufacturing / B2B

We're recruiting on behalf of a well-established and growing manufacturing company known for quality, reliability, and long-term customer partnerships. The business has a strong people-first culture, valuing collaboration, accountability, and continuous improvement.

This is a great opportunity for an Account Manager who enjoys building relationships, working with technical products, and being part of a company where your contribution genuinely makes an impact. You'll be joining a supportive team that encourages development and values doing things the right way.

This is what you'll be doing

As an Account Manager, you'll take ownership of customer relationships and play a key role in driving both customer satisfaction and commercial growth.

• Managing a portfolio of existing B2B customers, acting as the main point of contact and ensuring a high standard of service throughout the customer lifecycle
• Building strong, long-term relationships by understanding customer needs, industry challenges, and technical requirements
• Identifying opportunities to grow accounts through new projects, upselling, and cross-selling relevant products or services
• Working closely with internal teams such as engineering, production, and supply chain to ensure customer requirements are delivered accurately and on time
• Supporting commercial activity including quotations, pricing discussions, forecasting, and general account planning

This is what you'll bring to the team

To be successful as an Account Manager, you'll bring a mix of commercial awareness, communication skills, and a customer-focused mindset.

• Experience in account management, sales, or a customer-facing role within a B2B environment
• An interest in technical, manufacturing, or engineered products, with the ability to learn and understand specifications
• Strong relationship-building and communication skills, both internally and externally
• A proactive approach with the confidence to manage multiple accounts and priorities
• A team-oriented attitude with a willingness to collaborate and contribute

This is what you'll get in return

In return, the company offers a supportive environment, opportunities for progression, and a package designed to attract and retain good people.

• Competitive salary with performance-related bonus
• Early Friday finish with every other Friday off
• Generous holiday allowance
• A positive, collaborative working culture
• Opportunities for development within a growing business
• Free on site parking

Apply now for more information.