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Broker Account Manager

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  • Location:


  • Sector:

    Office Support & HR, Finance & Accountancy

  • Job type:


  • Salary:

    £24000 - £28000 per annum

  • Contact:

    Kim Partridge

  • Email:

  • Contact phone:

    02921 673 712

  • Job ref:


  • Published:

    26 days ago

  • Expiry date:

    11 December 2021

  • Start date:


Mortgage Broker Account Manager
Cardiff (hybrid role)
£20,000 - £28,000 per annum 

Are a you motivated, professional and ambitious administrator with experience in the Financial Service sector? (Specifically Mortgages)
Can you multi-task and prioritise your work effectively? If so then the team at Yolk Recruitment would love to hear from you.

This is what you’ll be doing:

This is the chance for a Mortgage Administrator to join a growing financial services company based in the heart of Cardiff city centre offering a competitive salary. They are looking for someone with experience within finance, mortgages or underwriting. If you want to build a career within Mortgages this would be the perfect opportunity.

  • Checking submitted loan packs from brokers ensuring they fit lending criteria and progress to payout
  • Answering telephone calls and queries from brokers within the timescales stated in the department Service Level Agreements
  • Processing all outstanding items and ensure the broker is fully up to date with their cases, keeping open channels of communication at all times
  • Helping to process second charge mortgage applications
  • Communicating with brokers about loan packs and ensuring they fit company regulations and criteria
  • Answering all queries from brokers in a quickly and professional manner
  • Processing all cases and keeping brokers up to date in regards to applications
  • Complete security calls with customers at the final stage of the loan process
  • Acting with integrity at all times, to ensure appropriate outcomes for customers in respect of TCF. Keep updated on T&C requirements and FCA regulations

The experience you’ll bring to the team:
  • Excellent verbal and written communication skills
  • The ability to prioritise tasks and manage your time well
  • Ideally you'll have a financial services background, experience in a Mortgage Administration role would be highly desirable 
  • CeMap qualification would be desirable but not essential
  • Good knowledge of Microsoft Office packages 
  • Exceptional work ethic 

And this is what you’ll get in return: 

  • £20,000-£28,000 per annum salary (negotiable)
  • Hybrid flexible working arrangements
  • Personal pension scheme with generous matched company contributions
  • Regular training and opportunities to learn and grow
  • 25 days holiday plus bank holidays
  • Private Medical insurance cover with Bupa 
  • Free fruit weekly & monthly end free breakfast
  • Brand new and relaxed office space

Are you up to the challenge?
If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge. 
Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at’