02921 673 743
20 days ago
04 February 2021
Client Services Officer
Are you looking for a new and exciting role to kick start 2021? Do you have excellent customer service skills? Are you highly organised? Then please apply below.
What will you be doing?
Working with the client services team you will be the first point of contact for all incoming and outgoing calls. The role is customer service focused where you will provide a professional service to clients when updating them on their records.
Handling inbound and outbound calls and emails
Communicating with clients and providing updates on their cases and claims
Provide a high level of quality customer service
Act in a professional and welcoming manner, ensuring the caller feels at ease
Prioritise and manage won workload effectively
Any other duties required to assist the team
What you will bring to the team?
Experience of working in property, estate agents or law firm is desirable
Experience of dealing with a high volume of calls
Excellent telephone manner and customer service skills
Excellent organisation and time management skills
What you will get in return?
£18,000 - £21,500
Staff Health Scheme
Are you up to the challenge?
If you believe that you have the skills and experience for this role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Bethan Evans.