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Client Services Officer

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  • Location:

    Chepstow

  • Sector:

    Office Support & HR

  • Job type:

    Permanent

  • Contact:

    Bethan Evans

  • Email:

    bevans@yolkrecruitment.com

  • Contact phone:

    02921 673 743

  • Job ref:

    Bejan04

  • Published:

    20 days ago

  • Expiry date:

    04 February 2021

  • Start date:

    ASAP

Client Services Officer

Are you looking for a new and exciting role to kick start 2021? Do you have excellent customer service skills? Are you highly organised? Then please apply below.

What will you be doing?

Working with the client services team you will be the first point of contact for all incoming and outgoing calls. The role is customer service focused where you will provide a professional service to clients when updating them on their records.

  • Handling inbound and outbound calls and emails

  • Communicating with clients and providing updates on their cases and claims

  • Provide a high level of quality customer service

  • Act in a professional and welcoming manner, ensuring the caller feels at ease

  • Prioritise and manage won workload effectively

  • Any other duties required to assist the team

What you will bring to the team?

  • Experience of working in property, estate agents or law firm is desirable

  • Experience of dealing with a high volume of calls

  • Excellent telephone manner and customer service skills

  • Excellent organisation and time management skills

What you will get in return?

  • £18,000 - £21,500

  • Career progression

  • Flexible Working

  • Staff Health Scheme

Are you up to the challenge?

If you believe that you have the skills and experience for this role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Bethan Evans.

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’