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Client Support Consultant

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  • Location:

    Cardiff

  • Sector:

    Office Support & HR

  • Job type:

    Permanent

  • Salary:

    £25,000 - £30,000

  • Contact:

    Kim Partridge

  • Email:

    kpartridge@yolkrecruitment.com

  • Contact phone:

    02921 673 712

  • Job ref:

    KPCS170721

  • Published:

    8 days ago

  • Duration:

    Permanent

  • Expiry date:

    17 August 2021

  • Start date:

    ASAP

Client Support Coordinator 

£25,000 - £30,000 p/a +

Cardiff


Do you have a background within procurement, specifically working with tenders and client support? Knowledge of the contract lifecycle? Are you an absolute whiz when it comes to data management and Excel?  If so then we’d like to hear from you!  


This is what you’ll be doing:


The client support role we are looking to hire for will appeal to those who are seeking a wide range of challenges in their employment and looking to progress within their career. This is a technical client support role so will suit someone with strong IT skills and the ability to communicate professionally with clients. Experience in the procurement sector is a huge bonus.

Ideally suited to candidates with either experience in software implementation projects and/or working knowledge of procurement and the contract lifecycle.


  • Taking a key role in new client implementations and other projects; developing business analysis skills to transform client requirements into successfully configured solutions.

  • Taking responsibility for managing relationships with key client stakeholders.

  • Proactively engaging with clients in order to encourage and support continued use of the system.

  • Providing consultation services and analytical support to clients via email, phone, webinar, and during face-to-face meetings.

  • Preparing and delivering system training courses to client end-users.

The experience you’ll bring to the team:


  • High levels of accuracy

  • Experience within procurement and or Salesforce

  • Ability to understand data and transfer it into reportable formats

  • An excellent understanding of MS Windows packages including Excel (V look ups, pivot tables and formulas)

  • Experience in a technical support, client relationship management, or customer service role.

  • Experience with the Salesforce platform.

  • Knowledge of procurement operations, contract lifecycle management and eTendering within the public sector.


And this is what you’ll get in return:


  • Excellent salary+ bonus

  • Excellent career progression opportunity available

  • Flexible working and WFH options


Are you up to the challenge?

If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge at Yolk Recruitment.

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’

Do you have a background within procurement, specifically working with tenders and client support? Knowledge of the contract lifecycle? Are you an absolute whiz when it comes to data management and Excel?  If so then we’d like to hear from you!