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Collections Advisor

Collections Advisor

  • Location

    Cardiff

  • Sector:

    Finance & Accountancy

  • Job type:

    Permanent

  • Salary:

    £22000 - £24000 per annum, Benefits: 23 Days Annual Leave + Bank Holidays, A day off for your Birthday, Can buy/ sell more holiday, Life insurance, Dental Insurance, Restaurant offers/ discounts and Car park on site.

  • Contact:

    Libby Crofts-Coles

  • Email:

    lcroftscoles@yolkrecruitment.com

  • Contact phone:

    02921 673722

  • Job ref:

    BH-27413

  • Published:

    7 months ago

  • Expiry date:

    2022-02-09

  • Start date:

    2022-01-10

  • Consultant:

    ConsultantDrop

Collections Officer

Are you dedicated to providing a brilliant service to customers? Are you looking to join a vibrant company who offer excellent benefits? To be considered for this role, helping people will matter to you.

 
This is what you’ll be doing

  • Communicating with customers and businesses who might be experiencing financial difficulty and need support.
  • Review each case and offer an appropriate and suitable solution for both the customer and business.
  • Comply to financial regulations, procedures and processes.
  • Liaison with internal departments to obtain correct information and documentation.
  • Produce high quality and detailed reports.
  • Any ad-hoc tasks deemed necessary by team leader.
The experience you’ll bring to the team

  • Collections based experience would be advantageous,
  • Experience within a regulated environment within complaints/ customer contact
  • You will have a friendly, approachable, and understanding nature.
  • Experience within the financial services industry would be desirable.
  • Excellent verbal and written communication skills.Flexible to work between 9-6 Monday - Friday, 1 Saturday every 3 weeks working 9-1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
And this is what you’ll get in return
Up to £24000
23 days holiday (plus 8 bank holidays) and your birthday off!
Private Medical Insurance
Further excellent benefits
35 hour week, this can include 1 out of 3 Saturdays. Currently working on a remote basis, and looking to come back to a hybrid model


Are you up to the challenge?


If you believe that you have the skills and experience for Collections - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Libby Crofts Coles

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’