Commercial Manager

Job Title: Commercial Manager-Food Manufacturing

📍 Location: Cardiff
💼 Salary: Competitive
🏠 Working Pattern: Hybrid (2-3 days in office)
🕒 Contract: Full-time, Permanent

Join a business that values quality, collaboration, and commercial ambition

We're a company that prides itself on delivering exceptional products and unbeatable service. Built on strong values of integrity, customer focus, and continuous improvement, we are on an exciting journey of growth - and we want you to be a part of it.

As our Commercial Manager, you'll play a pivotal role in driving our commercial success, managing key accounts and unlocking new opportunities. If you love building relationships, spotting opportunities, and making things happen, this is the role for you.

This is what you'll be doing

As a Commercial/Account Manager, your mission will be to develop and grow customer accounts, drive profitability, and ensure we consistently exceed expectations.

• Own the relationship with key accounts - ensuring excellent service delivery, timely communication, and strategic account planning.
• Spot and secure new business opportunities, working closely with internal teams like NPD, Finance, and Operations to bring ideas to life.
• Manage new product launches with precision - from critical path planning to customer-facing presentations and documentation.
• Lead internal cross-functional meetings to align resources and keep workstreams on track.
• Act as the customer's voice in the business - conducting store visits, addressing service issues, and providing regular market feedback.

This is what you'll bring to the team

To thrive as a Commercial/Account Manager, you'll be someone who takes initiative, builds trust quickly, and isn't afraid to own results.

• A background in commercial or account management - preferably in a customer-facing, product-based environment.
• Strong communication and influencing skills - you know how to build relationships and get buy-in.
• The ability to juggle multiple projects - you stay cool under pressure and organised under tight deadlines.
• A keen commercial mind - you understand margins, costings, and how decisions impact the P&L.
• A passion for delivering high-quality service and being a key part of a collaborative team.

This is what you'll get in return

We're committed to making this a great place to work - and we back that up with great benefits and a supportive culture.

• Flexible hybrid working - with autonomy to manage your week
• Competitive salary with performance-based bonus
• 25 days holiday plus bank holidays
• Opportunities for career growth in a fast-evolving business
• A collaborative, people-first culture where your ideas and effort matter