£16,000 to £18,000
about 1 year ago
Customer Renewals Agent
Are you passionate about customer service? Looking to work for a Sunday Times Top 100 company? Then apply today as this company are looking to move quickly on getting the right candidate in.
This is what you’ll be doing
Joining the customer service department, you will be joining a dedicated customer support team helping customers.
- Respond to all customer enquires whether that’s by email, telephone or through online chat function
- Speak to all customers about their renewal options whilst keeping the renewal book up to date
- Liaise with all clients to ensure all information is accurate and up to date
- Assist with all incoming and outgoing post
- Build relationships with key insurers
- Scan and make sure all documentation is entered into the system correctly.
The experience you’ll bring to the team
- Strong customer focused attitude
- Excellent written skills and computer literate
- Experience of working within a team
- Experience within financial services is desirable
And this is what you’ll get in return
Up to £18,000 + bonus
Monday to Friday 9-5 with some flexibility.
Are you up to the challenge?
If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries on 02921 673734