02921 673 743
about 3 years ago
Customer Service Advisor
Are you dedicated to providing a brilliant service to customers?Are you looking to join a vibrant company who offer excellent benefits? To be considered for this role helping people will matter to you.
This is what you’ll be doing
Communicating with customers and businesses who might be experiencing financial difficulty and need support.
Review each case and offer an appropriate and suitable solution for both the customer and business.
Comply to financial regulations, procedures and processes.
Liaison with internal departments to obtain correct information and documentation.
Produce high quality and detailed reports.
Any ad-hoc tasks deemed necessary by team leader.
The experience you’ll bring to the team
Customer Service experience is essential.
You will have a friendly, approachable, and understanding nature.
Experience within the financial services industry would be desirable.
Excellent verbal and written communication skills.
Flexible to work between 8 - 8 Monday - Friday, occasional weekends if required.
And this is what you’ll get in return
Up to £26,000
25 days holiday (plus 8 bank holidays)
Private Medical Insurance
Discounts on restaurants, shopping and train tickets
Gym membership options and many more!
Are you up to the challenge?
you believe that you have the skills and experience for Customer Service - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Bethan Evans 02921 673 743.