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Location:
Cardiff
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Sector:
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Job type:
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Salary:
£12.21 - £14.50 per hour
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Contact:
Richard Coombs
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Email:
richard.coombs@yolkrecruitment.com
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Job ref:
BBBH39567
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Published:
1 day ago
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Expiry date:
29 September 2025
Customer Service Adviser
3-6 months
£12.21-£14.50 per hour (DOE)
IMMEDIATE START
I am looking to speak to a competent customer service adviser who is a confident communicator and has good keyboard skills, I am working with a utilities company who require a customer service adviser the role, the office would be office based initially and then revert to a hybrid model.
You'll be performing seeing cases through from start to finish and helping assist with a backlog of work and liaising with Engineers and arranging appointments.
What you will be doing:-
- Making outgoing calls to arrange meter readings and scheduled appointments.
- Liaising with engineers to arrange appointments and seeing the process through to conclusion
- Logging the details on the in-house system and ensuring all details are updated
What experience you'll bring to the team
- Contact centre and customer service experience.
- Confident communicator
- Excellent keyboard skills.
- Brilliant organisation ability
What's in it for you
- Hourly pay of £12.21-£14.50 per hour
- Hybrid working model after being office based for a couple of weeks
- Central Cardiff office
Sound like your next move?
Apply now or get in touch to learn more - if you are a customer service specialist looking for an immediate start then I would like to hear from you
