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Customer Service Advisor

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  • Location:

    Cardiff

  • Sector:

    Office Support & HR

  • Job type:

    Temporary

  • Salary:

    £9.50 per hour, Benefits: Parking on site

  • Contact:

    Libby Crofts-Coles

  • Email:

    lcroftscoles@yolkrecruitment.com

  • Contact phone:

    2941 220078

  • Job ref:

    BH-26489

  • Published:

    23 days ago

  • Duration:

    8 weeks

  • Expiry date:

    22 October 2021

  • Start date:

    2021-09-21

Temporary Customer Service advisor

Do you have Customer Service Advisor experience? Are you wanting to join a team who are supportive and passionate about their customers and staff? Then please apply below

 

What you’ll be doing?

This is an excellent opportunity for a Customer Service Advisor to join a personable and supportive company based in Cardiff. You will work within a team of Customer Service Advisors and be the first point of contact for Customers. You will also:

  • Communicate with customers via telephone, webchat and email to assist them with their questions, queries and issues with their accounts in a timely manner.
  • Form and build excellent relationships with customers by providing a friendly service to all.
 

What you’ll bring to the team?

As an experienced customer service advisor, you will be:

  • Passionate about providing excellent customer service to all customers.
  • Empathetic and understanding about emotions and situations.
  • Excellent communication and IT skills
  • Driven and motivated to achieve and beat targets and objectives.
  • Friendly and supportive to both other team members and customers.
 

And this is what you’ll get in return?

By being a customer service advisor, you will receive:

  • A salary of £9.50 minimum, negotiable dependant on experience
  • Amazing training opportunities
  • A fantastic, dynamic and supportive team and environment to work in every day.