Customer Service Advisor
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Location
Gloucester
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Sector:
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Job type:
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Salary:
£18783 - £20870 per annum
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Contact:
Chelsea Campbell
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Email:
ccampbell@yolkrecruitment.com
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Contact phone:
02921 673 727
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Job ref:
CC15OctCSA
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Published:
over 2 years ago
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Expiry date:
2021-11-14
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Start date:
2021-10-14
Are you looking for a role within the Banking and Financial Services World? Are you wanting to join a team who are supportive and passionate about their customers and staff? Then please apply below.
What you’ll be doing?
This is an excellent opportunity for a keen and dynamic Customer Service Advisor to an International and well known Banking Group, as part of their Pensions team in Gloucester on either a part time or full time basis. You will work to support customers to ensure they are receiving the best customer service possible. You will also:
- Communicate with customers via telephone, webchat and email to assist them with their questions, queries and issues with their accounts in a timely manner.
- Provide advice and support to all customers, helping them to make the best-informed decision possible
- Form and build excellent relationships with customers and external clients by providing a friendly service to all.
- Complete various administration duties around the customer and client queries and requests
- Work within a regulated environment and in line with all guidelines and expectations
What you’ll bring to the team?
As a fantastic and determined customer service advisor, you will be:
- Passionate about providing excellent customer service to all customers.
- Empathetic and understanding about emotions and situations.
- Excellent at communication and IT skills
- Driven and motivated to achieve and beat targets and objectives.
- Friendly and supportive to both other team members and customers.
By being a customer service advisor, you will receive:
- A salary between £18,783 – £20,870 FTE and fantastic incentives and rewards
- Amazing training and development opportunities
- A fantastic, dynamic and supportive team and environment to work in every day.
- Monday – Friday hours, working no later than 6pm
- The opportunity for hybrid working
Are you up to the challenge?
If you believe that you have the skills and experience for a Customer Service Advisor - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Chelsea Campbell 02921 673 727.
Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’
