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Customer Service Advisor

Customer Service Advisor

  • Location

    Cardiff

  • Sector:

    Office Support & HR

  • Job type:

    Permanent

  • Contact:

    Bethan Evans

  • Email:

    bevans@yolkrecruitment.com

  • Job ref:

    BESep11

  • Published:

    2 months ago

  • Expiry date:

    2019-10-11

  • Start date:

    ASAP

  • Consultant:

    #

Customer Engagement Coordinator
Are you great at building relationships over the phone? Can you respond efficiently to customer and client enquires? Are you passionate about delivering an excellent customer experience? Then please apply today.
This is what you’ll be doing

You will work for a new and exciting technology company bringing innovation to healthcare including the NHS primary care sector.

  • You will have responsibility for handling telephone enquiries from GP surgeries and Insurers collecting confidential information
  • Providing technical support for eMR systems via telephone, email, instant chat and Zoom
  • Providing demonstrations to clients and customers if difficulties arise   
  • Have the confidence to make outbound calls and clearly communicate the service offering   
The experience you’ll bring to the team
  • Experience within Insurance or Healthcare is essential
  • Tech savvy
  • Good Telephone manner
  • Excellent IT skills (proficient in Microsoft packages)
  • Proactive Attitude
  • Full DBS check required
And this is what you’ll get in return

Excellent career progression opportunities

City centre location

Discounted parking

Relaxed office space

Free office gym

Are you up to the challenge?

If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Bethan Evans on 02921 673743.

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’