about 1 year ago
Customer Engagement Coordinator
Are you great at building relationships over the phone? Can you respond efficiently to customer and client enquires? Are you passionate about delivering an excellent customer experience? Then please apply today.
This is what you’ll be doing
You will work for a new and exciting technology company bringing innovation to healthcare including the NHS primary care sector.
- You will have responsibility for handling telephone enquiries from GP surgeries and Insurers collecting confidential information
- Providing technical support for eMR systems via telephone, email, instant chat and Zoom
- Providing demonstrations to clients and customers if difficulties arise
- Have the confidence to make outbound calls and clearly communicate the service offering
The experience you’ll bring to the team
- Experience within Insurance or Healthcare is essential
- Tech savvy
- Good Telephone manner
- Excellent IT skills (proficient in Microsoft packages)
- Proactive Attitude
- Full DBS check required
And this is what you’ll get in return
Excellent career progression opportunities
City centre location
Relaxed office space
Free office gym
Are you up to the challenge?
If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Bethan Evans on 02921 673743.