Customer Service Advisor
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Location
Cardiff
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Sector:
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Contact:
Bethan Evans
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Email:
bevans@yolkrecruitment.com
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Contact phone:
02921 673 743
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Job ref:
bedec18
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Published:
over 3 years ago
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Expiry date:
2021-01-18
Customer Service Advisor
Are you passionate about customer service? Can you always remain proactive? Do you have clear and precise communication skills? Then please apply below.
What you will be doing?
As a Customer Service Advisor, you will be required to provide an exceptional level of customer service to service users.
Communicating effectively with customers, providing a high-quality service using both telephone and email
Listen, understand, support, and advise customers on any a queries or concerns
Keep customers informed at all stages
Support Customer Service Team Leader
Ensure documents, records and files are kept update
Any Ad-hoc Administration duties
What you will bring to the role?
Excellent communication and interpersonal skills
IT Literature
Ability to empathise with people
Previous Customer Service Advisor experience
Access to remote working such as broadband
What you will get in return?
Competitive salary
37.5 hours week
Remote working
Flexible hours
Are you up to the challenge?
If you believe that you have the skills and experience to be a Customer Service Advisor – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Bethan Evans on 02921 673 743.
Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’