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Customer Service Executive

Customer Service Executive

  • Location

    Newport

  • Sector:

  • Job type:

    Permanent

  • Salary:

    £21,000

  • Contact:

    Chelsea Campbell

  • Email:

    ccampbell@yolkrecruitment.com

  • Contact phone:

    02921 673727

  • Job ref:

    CCAug19

  • Published:

    about 1 month ago

  • Expiry date:

    2021-09-19

  • Consultant:

    ConsultantDrop

Customer Service Executive

 

Do you have previous Customer Service Executive experience within manufacturing? Are you wanting to join a fast paced and growing team and business? Then please apply below.

 

What you’ll be doing?

 

This is an excellent opportunity for a Customer Service Executive to join a dynamic manufacturing company based in Newport. You will join a small team of customer service executives to be the first point of contact of customers queries. You will also:

·      Build and develop relationships with customers to ensure all issues are resolved quickly and efficiently.

·      Processing all orders and following up with these, supporting the end-to-end process.

·      Regularly communicate with the transport and production team to ensure all orders are completed on time and correctly.

·      Manage customer expectations whilst taking responsibility to ensure outstanding actions are completed as promised.

·      Support the sales team with their daily activities

·      Ensure all systems are kept up to date and managed effectively.

 

What you’ll bring to the team?

 

As a confident and experienced customer service executive, you will have:

 

·      Previous experience within customer service, ideally within manufacturing

·      The ability to multitask and prioritise your own workload.

·      Passion for providing excellent customer service to all customers.

·      Excellent communication and IT skills

·      An outgoing and confident personality

 

And this is what you’ll get in return

 

By being a customer service executive, you will receive:

 

·      A salary of £21,000

·      Early Finish Friday’s and free parking onsite

·      25 Days Holiday + Bank Holidays

·      Great opportunities for development within the business

 

Are you up to the challenge?

 

If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Chelsea Campbell on 02921 673727

 

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’