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Customer Service Underwriters Assistant

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  • Location:


  • Sector:

    Office Support & HR

  • Job type:


  • Salary:

    £21800 - £22000.00 per annum + Hybrid

  • Contact:

    Charlotte Singleton

  • Email:

  • Job ref:


  • Published:

    6 days ago

  • Expiry date:

    23 February 2023

Yolk Recruitment is working in partnership with a unique insurance provider based in Swansea to support with Customer Service Underwriter Assistant positions. This is an exciting opportunity to start a career in the prosperous world of insurance, even if you have no previous experience.

This is what you'll be doing:

  • The role will involve supporting underwriters with administrative tasks, handling new applications, and facilitating customer queries.
  • You will be working closely with fully qualified underwriters who will guide you in growing your customer service skills and becoming a subject matter expert in insurance.

The experience you will bring to the team:

  • The ideal candidate will have strong communication skills and a proven record of customer-facing or customer service roles.
  • The ability to work as part of a team and independently.
  • Interpersonal skills that enable you to work successfully with clients by phone or correspondence.
  • A keen eye for detail, high level of accuracy and excellent organisation skills.
  • An Awareness of continually improving the way you work.

This is what you'll receive in return:

  • Salary of £20,800, with opportunity for discretionary bonus (6%)
  • Monday- Friday working pattern hours between 8-6pm, no weekend working.
  • Hybrid working (3 days in the office and 2 home working per week).
  • 25 days Holidays + Bank Holiday
  • Free onsite parking, easily accessible location.
  • Access a range of employee discounts from retailers.
  • Life Assurance Cover x 4 annual Salary.

Yolk Recruitment is proud to be working with a client who provide such a positive environment which places such high importance on the Continual Professional Development (CPD) of its employees. The company will look to put their ambitious Assistants through a tailored programme of Learning and Development which even includes the opportunity to be put through industry wide recognised qualifications.

If you're in a Customer facing or Customer Services based role at present and looking for a change in career with chance of huge progression, please get in touch