Banner Default Image

Customer Support Advisor

Customer Support Advisor

  • Location

    Bristol

  • Sector:

    Office Support & HR

  • Job type:

    Permanent

  • Salary:

    £20,000 - £25,000

  • Contact:

    Kim Partridge

  • Email:

    kpartridge@yolkrecruitment.com

  • Contact phone:

    02921 673 712

  • Job ref:

    KPCSB150921

  • Published:

    about 1 month ago

  • Duration:

    Permanent

  • Expiry date:

    2021-10-15

  • Consultant:

    ConsultantDrop

Customer Support Advisor

£20,000 - £25,000 per annum + excellent benefits and WFH options

Bristol / WFH

 

Are you a passionate and driven person who takes pride in their customer service skills and work ethic? Are you looking to join a progressive and developing team where your hard work will be recognised? If so then we’d like to hear from you!

We are currently working with an expanding award winning Tech start up based in the Bristol area. We are looking to recruit someone who takes pride in their customer service skills and personal development.

 

What you’ll be doing:

 

  • Interacting with interact with customers via email, live chat and social media in response to incoming queries.

  • Responding to customers in a friendly and professional manner, ensuring

  • accuracy is always maintained.

  • Supporting the wider organisation with tasks and projects as required.

  • Adhering to compliance procedures and conducting all tasks involved in the onboarding process for new customers

  • Delivering exceptional and personal customer service with view to maintaining excellent Trust Pilot scores

The skills you’ll bring to the role:

 

  • You’ll be an excellent multitasker and keen to input towards the overall success of the organisation

  • You’ll take pride in providing a positive service

  • You’ll have strong administrative and organisational skills

  • Experience in a Fintech or Start up business would be an advantage

  • Excellent IT skills – experience with Helpscout or Zendesk an advantage

  • You’ll be a quick learner and keen to make a difference

And here’s what you’ll get in return:

 

  • You’ll be working for an organisation where your input will be recognised and your personal development encouraged.

  • A competitive salary plus bonus scheme

  • 25 days a year holiday

  • Additional annual learning fund

  • Access to work perks

  • Regular team events

Are you up to the challenge?

If you believe that you have the skills and experience for the role - then please get in touch by uploading your CV as a Word document to this advert. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge.

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’