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Customer Support Agent FTC

Customer Support Agent FTC

  • Location

    Cardiff

  • Sector:

    Office Support & HR

  • Job type:

    Contract

  • Salary:

    £18,000

  • Contact:

    Emma Harries

  • Email:

    eharries@yolkrecruitment.com

  • Published:

    5 months ago

  • Expiry date:

    2019-03-20

  • Consultant:

    #

Customer Service Agent FTC
Are you passionate about customer service? Immediately available or can start within 2 weeks? Looking to work for a Sunday Times Top 100 company? Then apply today.
This is what you’ll be doing

Working on a 6 month FTC you will be joining a dedicated customer support team helping customers.

  • Respond to all customer enquires whether that’s by email, telephone or through online chat function
  • Adhere to all FCA regulations
  • Deliver exceptional customer service and make sure all customer details are updated on the system
  • Identify customer needs and make sure all issues are resolved
  • Support the customer service team leader.
The experience you’ll bring to the team
  • Strong customer focused attitude
  • Excellent written skills and computer literate
  • Experience of working within a team
And this is what you’ll get in return

£18,000 working Monday to Friday 9-5 with some flexibility.

Are you up to the challenge?

If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Emma Harries on 02921 673734

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’