​We are working with a large public sector organisation who are looking for a Decisions Officer to join their team. The role will assess individual licence applications making appropriate enquiries, assessments, recommendations and decisions applying the organisations criteria correctly.

This is what you’ll be doing

• To achieve team and individual performance targets through the delivery of performance and key performance indicators

• Prioritise and manage own workloads and meet targets and deadlines.

• Produce system reports, and carry out audit checks on logged information

• Make judgments on when case referrals to Partnership and Interventions or Formal Investigation may be appropriate. Ensure all documentation is correctly logged and information held is accurate, taking remedial action if incorrect.

• To operate consistently within the organisations internal policies and procedures

The experience you’ll bring to the team

• Able to understand and interpret legislation and then apply this to every day compliance activity

• Experience in undertaking challenging conversations with people whether this be on the phone or face to face

• Able to persuade and influence people to take the necessary action applying appropriate questioning techniques when required

• Experience of effective relationship building with customers and key stakeholders

What you’ll get in return

• Salary of £24,000

• 27.5 days annual leave

• Development opportunities

• Flexi working or WFH

Are you up for the challenge?

If you believe that you have the skills and experience for this role - please get in touch. We also offer referral scheme for any candidates whose details have been passed to us that we successfully place. If you have any further questions then please contact Katie Phillips at Yolk Recruitment.

Please note, whilst we do our best to contact all candidates, due to the high number of applicant we receive we cannot guarantee this for every role. IF you gave not heard from us within 7 days of applying -then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities