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Finance Support Officer

Finance Support Officer

  • Location


  • Sector:

    Finance & Accountancy

  • Job type:

    Fixed Term Contract (FTC)

  • Salary:

    Up to £24000.00 per annum + Good Benefits

  • Contact:

    Tony Davidson

  • Email:

  • Job ref:


  • Published:

    2 months ago

  • Duration:

    6 months plus

  • Expiry date:


  • Start date:


  • Liquid error: internal

Our client is a well respected, reputable Housing Association in the heart of Blaenau Gwent. They are looking for a Finance Support Officer to work on various projects for a 6 month period to cover a secondment, however this position may stretch longer due to variables.

Core Responsibilities & Accountabilities

  • Undertake the effective operation of the accounts receivable function ensuring all debts are raised and recovered in line with approved policies and procedures.
  • Assist the Finance Officer - Payable in the effective operation of the accounts payable function ensuring all invoices are logged accurately and timely into the finance system and suppliers paid in line with approved contracts.
  • Provide a Finance Support Function to the Management Accounting Team.

Detailed Tasks

  • Process all customer invoices, ensuring invoices are issued on a timely basis.
  • Be the main point of contact for phone calls, emails and other correspondence from customers.
  • Reconcile customer accounts ensuring their accuracy, maintaining direct debits and reallocating incorrectly allocated payments.
  • Take appropriate action to minimise outstanding debt, producing regular reminder letters to customers and negotiating mutually agreeable payment terms.
  • Ensure all invoices raised are appropriately authorised.
  • Preparation of month end debtor reports and key performance indicators.
  • Ensure compliance with relevant policies and procedures
  • Assist the Finance Officer (Accounts Payable) in the logging of supplier invoices on a timely basis.
  • To provide cover for the Finance Officer Accounts Payable as necessary
  • To support the Finance Business Partner in the preparation of Service Charges Schedules.
  • To support the management accounting team with the preparation of month end information.
  • Review monthly transactions with the Asset Management Team to ensure correctly allocated to projects.
  • Liaise with Internal and External Auditor.
  • Support the Management Accounting Team with budget setting.
  • To carry out any other duties considered appropriate with the position.

Key working Relationships

  • Support robust stakeholder management by developing and maintaining relationships with employees, tenants, leaseholders, and members of the public.
  • Regular contact with customers on the recovery of debts.
  • Liaise with Managers to provide regular updates on progress of the recovery of debts.
  • Main point of contact for accounts receivable queries.
  • Partner with Senior Finance Business Partner and Management Accountants for the timely delivery of financial information.
  • Work effectively across the organisation and with external partners.
  • The post holder will promote financial awareness throughout the organisation
  • Ensure that all processes and procedures are complied with.

Financial Management

  • Responsible for all Accounts Receivable documentation relating to customer debts and recovery process.
  • Ensure debts are raised and recovered in line with approved polices and procedures.
  • Ensure all compliance risks and issues that arise within the team are highlighted to the Head of Service or project sponsors.
  • Ensure compliance with Standing Orders, Financial Regulations, Scheme of Delegation and all relevant procedures.

Work Environment

  • Ensure that regular communication is maintained whilst working in a hybrid environment.
  • Able to prioritise work against conflicting demands
  • To comply with the organisations Health and Safety Policies and Procedures, recognising that effective Health and Safety is every employees responsibility.
  • Ensure that all our clients policies and procedures are adhered to.
  • Understand and demonstrate the principles of confidentiality

Requirements of Applicants

  • Educated to level 3 National Qualification Framework for England, Wales and Northern Ireland
  • Professional membership in relevant body (e.g. AAT)
  • AAT qualification or willingness to undertake training
  • Experience within a similar role of similar responsibilities
  • Experience of using Microsoft Office including Word, Excel & PowerPoint.
  • Experience of using Open Accounts or a similar management system (Desirable)