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Fraud Claims Manager

Fraud Claims Manager

  • Location

    Cardiff

  • Sector:

    Financial Services

  • Job type:

    Permanent

  • Salary:

    £40000 - £50000.00 per annum + excellent benefits!

  • Contact:

    Jessica Harmer

  • Email:

    Jessica.Harmer@yolkrecruitment.com

  • Job ref:

    BBBH32846_1685523943

  • Published:

    10 months ago

  • Expiry date:

    2023-06-30

  • Consultant:

    ConsultantDrop

Do you have experience in Travel, Motor or Homes Insurance Claims? Are you currently a senior handler, with team supervisory experience and looking for a formal role within management? Do you have experience capturing fraudulent activities? Have you developed internal fraud capabilities?

Due to an incredibly exciting period of on-going growth, this leading brand is now on the look out for a Fraud Claims Manager to join their team on a hybrid basis (1-2 days in the office based in Cardiff). You will be working in a dynamic and fast paced environment, with ambitious colleagues, looking to fulfil the following duties (amongst others!):

  • Develop and enhance their internal fraud capabilities.
  • Strategic oversight of the team at an operational level
  • Manage the team resources, and work initially in a hands on manner, due to the period of growth they are within.
  • Pro-actively recruit new talent into the team.
  • Manage teams of 15+
  • Work with the data analysis team to understand and convert this, to enhance the teams performance.
  • Conversation management with customers to ensure risks are avoided
  • Use a number of technology platforms to support your investigations.

Experience we are looking for:

  • 2-3 years of team management/ supervisory experience in a similar field.
  • Experience within either Travel, Household or Motor Claims.
  • Strong skills with interpreting data to relay to your teams.
  • An investigative and curious mind set
  • A dynamic, hands approach with the ability to bring innovative new ideas to the team
  • Experience and a love for all things tech!
  • Excellent communication skills, with the confidence to deal with difficult questions with customers to ascertain risk.

Are you up to the challenge?

Contact Jessica Harmer, a Finance specialist, in branch today!

Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

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