The Opportunity

Technical Author

Our client is a leading manufacturer and retailer of quality kitchens & bedrooms. They are looking to strengthen their Manufacturing team and are looking for an enthusiastic, Technical Author with determination, ambition and self-motivation to support the drive for growth in their Manufacturing Division. They serve a large number of independent trade and builder accounts and pride themselves on a quality product and a quality service.

What you’ll be doing

• Ensure Product Guides and Technical Manuals are updated and maintained to a high standard

• Liaise with suppliers to clarify and resolve technical issues

• Provide technical product information and advice to clients

• Create product information bulletins

• Assist in creation of BOM and CNC data for ‘special’ products

Experience you’ll bring to the team

• Demonstrated ability to learn technical product details;

• A feel for words and a good command of grammar and vocabulary;

• A concern for verbal consistency and an appreciation of tone and style;

• An enquiring mind with attention to detail;

• An ability to grasp and structure large amounts of information and anticipate the reader's knowledge gaps;

• Editorial judgement;

• Accuracy and a methodical approach to work;

• Excellent planning and organisational skills, and the ability to work to tight schedules;

• The ability to express instructions clearly and concisely in simple English;

• Good documentation skills and the ability to produce visually attractive instructions;

• Good interpersonal and communication skills, to gather information from and for people;

• The ability to work successfully as part of a multidisciplinary team;

• A good understanding of computers and other communication tools.

There are some must haves

• A degree or BTEC qualification in engineering, communications or other technical field, or demonstrated technical experience to an equivalent level

• Experience using Microsoft Excel, Word, Outlook, SolidWorks or other CAD knowledge desirable

• Experience of using ERP system beneficial but not essential

And this is what you’ll get in return

• Career development opportunity within an established team and to be a part of Company growth plans.

• Competitive annual salary - negotiable depending on relevant knowledge and experience.

• The opportunity to gain strong experience with a market leading name in South Wales.

• 20 days holiday

• Pension

• PHI (this is an incapacity benefit)

• Life insurance

• A discretionary performance related bonus based on business objectives and Company profitability.

Are you up to the challenge?

If you believe that you have the skills and experience for the role, then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Jodi Nation at Yolk Recruitment on 02921 673712 / 07719 337157.

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com