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Head of Frontline Services

Head of Frontline Services

  • Location


  • Sector:

    Public Sector & Not-for-Profit

  • Job type:

    Fixed Term Contract (FTC)

  • Salary:

    £70000 - £100000 per annum

  • Contact:

    Sophie Roach

  • Email:

  • Contact phone:

    02921 673 758

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Start date:


  • Consultant:


Head of Frontline Services – Brighton

The opportunity

Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a large and forward-thinking regulatory body. We are supporting them to recruit a Head of Frontline Services for a 18 Fixed Term Contract.   

What the Head of Frontline Services will be doing

  • Lead a department providing strategic direction, oversight, inspiration, and development.

  • Ensure provision of high quality, efficient and timely management, and support of cases

  • Lead the team responsible for knowledge management, process design, mapping, and process developments, including the provision.

  • Create the operational plan and effectively manage the budget

  • Build effective relationships with key internal and external stakeholders and staff.

What the successful Head of Frontline Services will bring to the team
This role is suitable for someone who has:

  • Experience of working in a front-line regulatory role in a regulator which does not necessarily have to be from financial services

  • Experience in management and leadership skills across a department of multiple teams

  • Experience in strategic planning and delivery plans

  • Knowledge of risk management

  • Negotiating and influencing skills

Here’s What You’ll Get in Return

  • Salary between £76,000 - £101,000 DOE

  • Civil Service Pension arrangements, which are recognized as some of the best in the pension’s world

  • discretionary bonus arrangements

  • access to performance related pay progression

  • 25 days annual leave provision

  • flexible working arrangements

  • development opportunities

  • a free employee assistance program

  • an excellent office location in Brighton.

Think this one’s for you
If you think Head of Frontline Services opportunity is for you then apply online or call Sophie Roach to discuss this role in confidence on 07458143279

Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.
Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work