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Improvement and Development Co-ordinator

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  • Location:


  • Sector:

    Public Sector & Not-for-Profit

  • Job type:


  • Contact:

    Isobel Richards

  • Email:

  • Job ref:


  • Published:

    26 days ago

  • Duration:

    6 months

  • Expiry date:

    20 October 2021

  • Start date:


Improvement and Development Co-ordinator

The opportunity

Yolk is a recruiting partner for Social Care Wales and is currently looking for 2x fixed term Improvement and Development Co-ordinators to join their workforce development and improvement team. Social Care Wales is an organisation that takes pride in caring for adults, children, their families, and carers in Wales and supporting those who need them as well as giving those individuals the support to live a life that matters to them. Social Care Wales offers fantastic support 24 hours a day for 365 days a year and continues to research and plan for the future to improve their establishment. This is a fantastic opportunity for someone who has previous social care experience and is looking to take the next step in their career.


What you’ll be doing

While the role is forever changing and adapting to the needs of the community. Main responsibilities will include:

  • Responsible for the co-ordination of internal and external meetings including arranging venues, making travel and accommodation arrangements, translation and attending and note taking as required. Since COVID we have been working from home. The proficient use of Zoom and Teams to co-ordinate meetings is essential

  • Co-ordinate and contribute to the production of resources including proof-reading, tone of voice, branding, translation, quality control and dissemination.

  • Advise on good practice in relation to GDPR, Welsh language standards, as well as advising on platform usage for meetings, event, and forums based on platform capability and suitability.

  • Contribute to and coordinate across the directorate project planning and support the implementation and monitoring of projects to achieve agreed outcomes.

  • Sharing learning and support to team members and willingness to gain a broad understanding of the social care sector and work of Social Care Wales

  • Maintain clear action plans, monitoring of progress against timelines, and reporting of issues and risks to the appropriate member of staff.

  • Assist and advise in the drafting and distribution of papers, tenders specifications and project plans

  • Responsible with colleagues for event organisation and where appropriate attendance at events to represent Social Care Wales, distribute information and facilitate workshops as required.

  • Monitor and record the ordering, storage and issue of Improvement & Development resources.

  • Carry out business activity in line with current policies and develop and maintain supporting IT processes.

  • Develop, review and update Improvement & Development content on the Social Care Wales intranet and website.

  • Where appropriate provide cover for staff absences.

What you’ll bring to the team

As a successful improvement and development co-ordinator you will:

  • Have a NVQ Level 3 Business Administration or equivalent or experience inn social care.

  • Speak fluent Welsh or be knowledgeable in the Welsh language.

  • Provide efficient and effective project coordination to identified Improvement & Development and Improvement projects, project groups, networks and partnerships.

  • Play an active role within the project development and delivery and provide high level administrative support to internal and external meetings involving preparing agendas, co-ordinating papers, producing minutes, and ensuring follow-up actions, as appropriate.

  • Collate data and analyse results, providing recommendations and targets for future work objectives and priorities.

  • Establish and maintain administrative systems, procedures and databases in accordance with organisational policies and procedures.

  • Developed IT skills to include proficiency on Microsoft Office suite as well as virtual meeting software (Zoom, Teams)

  • Support colleagues to maintain effective working relationships with stakeholders and provide an efficient support service for practitioners/ employers contacting the organisations to direct/ provide information, advice and resources.

  • One post requires the post-holder to be able to carry out all tasks and responsibilities with equal competence in Welsh and English. The second post is Welsh desirable. 

Here’s what you’ll get in return

  • Salary of £24,769 – £27,414

  • Temporary working from home


Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.


Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work