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IT Operations Manager

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  • Location:


  • Sector:

    Technology & Digital

  • Job type:


  • Salary:

    £55000 - £65000 per annum

  • Contact:

    Ryan Harris

  • Email:

  • Contact phone:

    02922 671 378

  • Job ref:


  • Published:

    8 days ago

  • Expiry date:

    02 September 2022

  • Start date:


IT Operations Manager 
Up to £65,000 

Yolk Recruitment are working with an expanding IT Services provider based in Cardiff who are searching for an experienced IT Operations Manager to lead their technical team. 

As IT Operations Manager you will be managing a current team of 10 engineers split across Service Desk, Infrastructure & Security. The organisation has plans to grow the team significantly over the course of the next 12 months, as Operations Manager you will take a leading role in the strategic planning of this expansion & there is an excellent career progression opportunity to move into a senior management / director level role once this growth is achieved. 

To be successful you will need a strong track record in managing techncical teams as well as a strong technical understanding & background. The organisation provide a range of technical consultancy & managed service solutions so ideally you will have storng understanding of Cloud Infrastucture (ideally Azure), IT Security (ISO27001) & Networking. If you're an experienced technical consultant with team leadership exposure looking to step into a formalised management role then they would be happy to see you. 

The role is based in Cardiff & they're currently operating flexible hybrid working. 

Key Responsibilities: 

  • Direct management of the Infrastructure / Networks, SOC & Service Desk teams.
  • Working with senior management to design long term operations & expansion strategy. 
  • Working closely with key internal & external stakeholders to ensure project delivery is completed on time & to agreed specifications. 
  • Designing, implementing & monitoring realistic SLA's. 

Skills Required: 

  • Ideally you will have experiecne managing complex multi disciplianry technical teams (infrastructure / Networks, IT Security, Service Desk). 
  • Strong technical background & understanding, Cloud Infrastucture (ideally Azure), IT Security (ISO27001) & Networking. 
  • Excellent client facing & stakeholder managemet skills. 
  • Certifications such as Azure fundimentals & ISO27001 would be highly beneficial. 


  • Salary up to £65000
  • 25 days holiday + bank holidays
  • flexible working 
  • Tailored progression to a senior management / director level

Got your attention?

If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at Yolk Recruitment.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying – then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*

‘Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.
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