Marketing & Communications Executive

Yolk Recruitment are working on behalf of a an SSIP Health & Safety Certification provider. This is an exciting opportunity for an energetic and proactive Marketing & Communications Executive to join a dynamic team.

This role is pivotal in maintaining the brand, managing client leads, raising the company profile through social media and targeted campaigns, and initiating strategic partnerships. This is an ideal position for a self-driven professional focused on business growth and outcomes. This will be a hybrid role based in Swansea which will require one day in the office once a fortnight.

Responsibilities

Maintaining The Brand:

• Championing brand guidelines and ensuring consistency across all materials.
• Maintaining literature and resources, coordinating with design, web, and digital marketing third-party providers.

Managing Clients and Leads:

• Handling ad hoc inbound telephone and email enquiries.
• Following up with historical, incomplete, and expired clients via telephone and email.
• Liaising with customers to gain insightful feedback and testimonials.
• Tracking client portal usage, including renewals and changes in company contacts.
• Contacting prospective clients with information about saving money and switching to our services.

Raising the Profile:

• Managing a schedule of targeted campaigns across various channels.
• Preparing campaign content and managing data lists and mailing activities.
• Analysing website, social media, and campaign data to optimise performance.
• Implementing measures to improve the effectiveness of promotional activities.
• Evaluating the return on marketing investment and reporting on outcomes.

Initiating Partnerships:

• Identifying and prioritising strategic and affinity partners.
• Researching target contacts at prospective partners via internet, email, and telephone.
• Engaging partners with our company's proposition.

Required skills

• Extensive experience in managing a full and integrated marketing mix, including digital channels.
• Strong understanding of the digital space, including social media strategy, SEO, Google marketing platforms, and email marketing.
• Excellent written, oral, and presentation communication skills with a creative flair and attention to detail.
• Confidence and professionalism when using the telephone.
• High energy, proactivity, and positivity, suitable for a predominantly home-based role.
• Willingness to travel to meet the team at regular intervals.

Benefits

• Basic salary - £30k
• Hybrid working (one day in the office a fortnight)

Interested candidates are encouraged to apply through Yolk Recruitment. If this role isn't right for you, we may have other opportunities. Please check our website for other potential roles and if you want a confidential chat, pop me an email to arrange.

Yolk Recruitment is an equal opportunities employer, embracing diversity and encouraging applications from all qualified candidates. Please note, due to the high number of applications, we cannot guarantee a response for every role. If you have not heard from us within 7 days, please check our website for more opportunities.