Join Our Team as a Mortgage Administrator/Support

Are you ready to make a meaningful impact in the world of finance? We're looking for a dedicated Mortgage Administrator/Support to join our team and contribute to the seamless processing of mortgage applications. If you have a passion for precision, a commitment to efficiency, and thrive in a customer-centric environment, this opportunity is for you!

Key Responsibilities:

1. Efficient Mortgage Application Processing:

• Assist in processing mortgage applications with precision and efficiency, ensuring adherence to agreed timescales.
• Collaborate closely with Mortgage Advisors to carefully assess each loan application, guaranteeing alignment with the Society's lending criteria.
• Conduct thorough checks on applications, ensuring all required supporting documentation has been submitted.

1. Compliance and Quality Assurance:

• Play a pivotal role in meticulously reviewing applications to ensure they meet regulatory standards and the Society's internal policies.
• Implement and maintain a robust system for tracking and managing documentation to ensure compliance at every stage.

1. Customer Service Excellence:

• Provide a responsive and efficient mortgage processing function, offering support to borrowers throughout the application process.
• Address customer inquiries related to savings, offering clear and accurate information to enhance their experience.

Qualifications and Skills:

• Previous experience in mortgage administration or a related field is highly desirable.
• Strong organisational skills and attention to detail are essential.
• Familiarity with lending criteria and regulatory requirements.
• Excellent communication skills to engage effectively with Mortgage Advisors and customers.
• Ability to work collaboratively in a team-oriented environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth within the organisation.
• A collaborative and supportive work environment that values your contributions.