Motor Claims Handler - Insurance - Cardiff - Up to £26,000

Yolk Recruitment are working with an incredible insurance company based in Cardiff. My client are looking for a Motor Claims Handler to join their team.

About the Role:

Join our dynamic team and play a pivotal role in shaping our customers' claims experience. As a Claims Handler, you will take charge of efficiently managing an assigned portfolio of motor claims from the initial report to their resolution, encompassing both first and third-party claims.

Responsibilities:

• Evaluate indemnity, liability, and quantum for motor insurance claims
• Identify and refer potential fraud indicators
• Proactively manage caseloads
• Negotiate claim settlements
• Deliver exceptional service to our customers
• Adhere to the business's compliance procedures and mitigate risks to ensure regulatory and legislative compliance
• Contribute actively to process enhancements within the claims domain
• Support the Claims Team Leader in day-to-day departmental activities
• Maintain high standards of quality, service, and productivity aligned with company expectations

About you:

• Experience within a motor insurance claims environment (preferred but not mandatory)
• Exceptional communication skills with the ability to foster relationships with customers, third parties, and suppliers
• Proficiency in interpreting data to identify actionable trends
• Self-motivated and adept at collaborating within a team framework

What We Offer:

We are committed to providing an outstanding working environment, dedicated to the growth and well-being of our team members. Here's a glimpse of the benefits and perks we offer:

• Competitive salary range of £21,000 - £26,000 based on experience
• Annual salary reviews
• Generous annual leave: 33 days (25 days + 8 bank holidays)
• Convenient central Cardiff location with hybrid working opportunities
• Continuous adaptation of work approaches to support remote and office-based collaboration
• Nest Pension scheme
• Provided equipment for comfortable remote and office work
• Support for professional training and qualifications empowering career growth
• Refer a friend scheme

Get in touch today if you're enthusiastic about shaping outstanding customer experiences and contributing to a dynamic insurance environment.