Payments Operations Associate
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Location
Cardiff
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Sector:
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Job type:
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Salary:
Β£24000.00 - Β£27000.00 per annum + excellent benefits!
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Contact:
Jessica Harmer
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Email:
Jessica.Harmer@yolkrecruitment.com
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Job ref:
BBBH34037_1695809122
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Published:
2 months ago
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Expiry date:
2023-10-17
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Consultant:
ConsultantDrop
π Join Our Team as a Payments Operations Associate!
Are you ready to take your career in finance to the next level? We're looking for a talented individual to join our dynamic team as a Payments Operations & Reconciliation Analyst. In this exciting role, you'll play a crucial part in ensuring the seamless execution of payment transactions from our valued customers.
π Key Responsibilities:
π Monitor and allocate customer payments accurately to the right accounts.
π Conduct daily cash reconciliations, resolving discrepancies swiftly.
π Provide exceptional customer service by addressing payment-related queries and resolving disputes.
πEnsure strict compliance with company policies and regulatory requirements.
π Oversee direct debit mandates and automated Bacs processes.
π Contribute to process improvements and enhancements for a better customer experience.
π Support various payment operations projects and assignments.
π Maintain robust control over customer payments.
π Assist in collecting and reporting management information.
π What We Offer:
β¨ Join a team that values simplicity, communication, teamwork, trust, and confidence.
β¨ Opportunity to work with diverse departments and collaborate on achieving shared goals.
β¨ Enhance your expertise in payment schemes (Faster Payment, Bacs / Direct Debits, Open Banking).
β¨ Be part of a fast-paced, scaling environment that encourages innovation.
β¨ Support for obtaining industry-recognised qualifications (CISI IOC, AAT, etc.).
β¨ Develop organisational skills and the flexibility to work both remotely and in the office.
πΌ Skills We're Looking For:
πΉ Understanding of payment schemes and relevant guidelines.
πΉ Previous experience in payment operations or regulated financial services.
πΉ Proactive problem-solving skills with keen attention to detail.
πΉ Ability to thrive in a rapidly evolving environment.
πΉ Industry-recognised qualifications are a plus.
Join us on our journey to excellence in payment operations. Your expertise will be the driving force behind our commitment to exceptional customer service and operational efficiency.
Ready to make a difference? Apply now and become a vital part of our Payments Operations & Reconciliation team!
Join us today and help shape the future of finance! π
