£24000.00 - £27000.00 per annum + excellent benefits!
2 months ago
🌟 Join Our Team as a Payments Operations Associate!
Are you ready to take your career in finance to the next level? We're looking for a talented individual to join our dynamic team as a Payments Operations & Reconciliation Analyst. In this exciting role, you'll play a crucial part in ensuring the seamless execution of payment transactions from our valued customers.
🔍 Key Responsibilities:
📌 Monitor and allocate customer payments accurately to the right accounts.
📌 Conduct daily cash reconciliations, resolving discrepancies swiftly.
📌 Provide exceptional customer service by addressing payment-related queries and resolving disputes.
📌Ensure strict compliance with company policies and regulatory requirements.
📌 Oversee direct debit mandates and automated Bacs processes.
📌 Contribute to process improvements and enhancements for a better customer experience.
📌 Support various payment operations projects and assignments.
📌 Maintain robust control over customer payments.
📌 Assist in collecting and reporting management information.
🚀 What We Offer:
✨ Join a team that values simplicity, communication, teamwork, trust, and confidence.
✨ Opportunity to work with diverse departments and collaborate on achieving shared goals.
✨ Enhance your expertise in payment schemes (Faster Payment, Bacs / Direct Debits, Open Banking).
✨ Be part of a fast-paced, scaling environment that encourages innovation.
✨ Support for obtaining industry-recognised qualifications (CISI IOC, AAT, etc.).
✨ Develop organisational skills and the flexibility to work both remotely and in the office.
💼 Skills We're Looking For:
🔹 Understanding of payment schemes and relevant guidelines.
🔹 Previous experience in payment operations or regulated financial services.
🔹 Proactive problem-solving skills with keen attention to detail.
🔹 Ability to thrive in a rapidly evolving environment.
🔹 Industry-recognised qualifications are a plus.
Join us on our journey to excellence in payment operations. Your expertise will be the driving force behind our commitment to exceptional customer service and operational efficiency.
Ready to make a difference? Apply now and become a vital part of our Payments Operations & Reconciliation team!
Join us today and help shape the future of finance! 🚀