🌟 Join Our Team as a Payments Operations Associate!

Are you ready to take your career in finance to the next level? We're looking for a talented individual to join our dynamic team as a Payments Operations & Reconciliation Analyst. In this exciting role, you'll play a crucial part in ensuring the seamless execution of payment transactions from our valued customers.

🔍 Key Responsibilities:

📌 Monitor and allocate customer payments accurately to the right accounts.

📌 Conduct daily cash reconciliations, resolving discrepancies swiftly.

📌 Provide exceptional customer service by addressing payment-related queries and resolving disputes.

📌Ensure strict compliance with company policies and regulatory requirements.

📌 Oversee direct debit mandates and automated Bacs processes.

📌 Contribute to process improvements and enhancements for a better customer experience.

📌 Support various payment operations projects and assignments.

📌 Maintain robust control over customer payments.

📌 Assist in collecting and reporting management information.

🚀 What We Offer:

✨ Join a team that values simplicity, communication, teamwork, trust, and confidence.

✨ Opportunity to work with diverse departments and collaborate on achieving shared goals.

✨ Enhance your expertise in payment schemes (Faster Payment, Bacs / Direct Debits, Open Banking).

✨ Be part of a fast-paced, scaling environment that encourages innovation.

✨ Support for obtaining industry-recognised qualifications (CISI IOC, AAT, etc.).

✨ Develop organisational skills and the flexibility to work both remotely and in the office.

💼 Skills We're Looking For:

🔹 Understanding of payment schemes and relevant guidelines.

🔹 Previous experience in payment operations or regulated financial services.

🔹 Proactive problem-solving skills with keen attention to detail.

🔹 Ability to thrive in a rapidly evolving environment.

🔹 Industry-recognised qualifications are a plus.

Join us on our journey to excellence in payment operations. Your expertise will be the driving force behind our commitment to exceptional customer service and operational efficiency.

Ready to make a difference? Apply now and become a vital part of our Payments Operations & Reconciliation team!

Join us today and help shape the future of finance! 🚀