Performance Analyst

The Opportunity
Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a large public sector organisation to recruit a Performance Analyst to join an organisation which depends on its IT services to operate and innovate effectively.

With the organisation committed to embracing cloud technologies and creating an IT department of the future, they will invest time and effort to support you to developer your career, making this an exciting and challenging position.

They are offering a salary of up to £50,000 with an employer pension contribution of 27.1% and a strong focus on learning and development opportunities. They offer predominantly remote working with just 4 times a month visits to the office. Their offices are based in Newport.

What the Performance Analyst will be doing
The successful candidate will provide guidance to the Service Design community of practice on customer facing analytics and toolsets and be able to provide expertise and advice building greater capability across the profession.

• Collect and interpret requirements for user centred analytics from the Customer Insight, Customer Experience, User Research, Service Design, and wider Agile project teams

• Support service owners and project teams by identifying KPI’s and ensure their services meet the performance and reporting requirements set out in the Digital by Default Service Standard

• Provide expertise on best practice analysis techniques, to evidence that services are meeting the required standard

What the successful Performance Analyst will bring to the team
The ideal candidate will have a strong background in user experience and service design with a technical bias.

• Dynatrace Experience

• Stakeholder management skills

• Experience creating funnels and dashboards

• Strong analytical skills including analysis of requirements and analysis of performance analytic outputs

Here’s What You’ll Get in Return
The successful Performance Analyst will be rewarded with:

• Salary of around £50,000

• Employer pension contribution of 27.1%

• Learning and Development opportunities

• Predominantly remote working

• Work-life balance

• Flexible working

• Opportunities for secondments, both internal and external

Please note you must pass a disclosure and barring security check, as well as consistently lived in the UK for a minimum of 5 years.

Think this one’s for you
If you think this Performance Analyst opportunity is for you then apply online or call Alice Briggs to discuss the role in confidence on 07458 142860.

Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.